Technical Customer Success Manager at Neuroscale | United States

NeuroscaleUnited States

Remote Full-time

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Key Responsibilities:Manage the entire demo process for Arbi, Athena, and Aurora, including needs assessment, customized presentations, addressing objections, and outlining follow-up actions. Collaborate with the Sales team to ensure demo strategies align with customer pain points, technical needs, and success metrics. Conduct independent demos for various buyer personas in recruitment, operations, leadership, and IT. Instill technical confidence during the sales process to facilitate deal progression. Lead technical validation during trials and POCs, defining success criteria, managing timelines, and swiftly resolving obstacles. Provide troubleshooting support and guide prospects through real-world workflows.

About the job

Join the Neuroscale Team!

About Neuroscale: We are revolutionizing the recruitment landscape with our cutting-edge AI recruiting operating system. Our unified platform streamlines the entire talent acquisition process, from initial contact to successful hire. Our flagship product, Arbi, integrates seamlessly with your ATS, automating workflows and orchestrating AI agents for sourcing, outreach, screening, and candidate intelligence. By leveraging optimized models and advanced workflow automation, we empower talent teams to attract top candidates effortlessly.

As a rapidly growing company supported by esteemed investors and partners, including the NVIDIA Inception Program and HPE Unleash AI Program, we are on the forefront of innovation in recruitment technology.

We are seeking a Technical Customer Success Manager who will take ownership of product demonstrations, onboarding, and ensuring customer success from day one. This role is pivotal in closing and expanding our ARBI deals.

Role Overview:

The Technical Customer Success Manager is a hands-on, customer-centric position focused on achieving one primary goal: facilitating deal closures and guaranteeing immediate customer success following contract signing. You will work closely with Sales, Product, and Engineering teams to deliver tailored product demonstrations, validate technical requirements, and eliminate implementation hurdles.

You will be the key point of contact for customers as they engage with Arbi, Athena, and Aurora, guiding them from their first demo to realizing value from our solutions. This role is perfect for an individual who excels in solution consulting, possesses strong technical skills, and can effectively communicate the value of our offerings while remaining accountable for customer outcomes.

About Neuroscale

Neuroscale is at the forefront of AI-driven recruitment technology, creating a cohesive platform that enhances every aspect of talent acquisition. Our innovative solutions empower organizations to streamline their hiring processes and attract the best talent effortlessly.

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Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Part-time|Remote|Jersey Village TX

Join Heartstrings Pet Hospice and experience the fulfillment of providing compassionate end-of-life care to pets and their families. As a Part-Time In-Home Veterinarian serving Jersey Village and the Greater Houston area, you will have the opportunity to reconnect with pet families and deliver the quality care you’ve always envisioned, with ample appointment times and limited administrative responsibilities.At Heartstrings Pet Hospice, we understand the significance of supporting pets during their final moments by offering in-home euthanasia services. Founded by veterinarians, we are dedicated to fostering deep and meaningful relationships with pet families, colleagues, and our local community. Join our nurturing environment where you can flourish both professionally and personally.Why Heartstrings Pet Hospice?Make a significant impact with an average of 3-4 appointments dailyReceive heartfelt gratitude and appreciation from familiesEnjoy the flexibility of a mobile practice, free from clinic constraintsAccess comprehensive training and ongoing mentorshipAchieve a true work-life balance with flexible scheduling options (2-5 days per week, with most appointments from 9 am to 5 pm)Engage in team-building activities and retreats

Mar 1, 2026

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