Technical Community Lead

Role overview Axonius, Inc. is seeking a DevOps Technical Lead for a fully remote position connected to its New York City headquarters. The role centers on building and refining technology solutions that support the company’s cybersecurity asset management platform. This position combines hands-on technical leadership with the responsibility of solving complex infrastructure and operational problems. What you will do Design and architect cloud infrastructure with a focus on scalable, secure deployment patterns and smooth integration across related systems. Develop and configure networking architecture to support distributed services within the Axonius platform, primarily using AWS. Build Infrastructure as Code frameworks for automated, consistent provisioning, using tools such as Terraform and AWS CloudFormation. Set up and maintain continuous integration automation to streamline development, testing, and deployment workflows. Lead configuration management architecture, ensuring reliable and auditable system configurations across all environments, with Ansible as a main tool. Create and maintain local and staging development environments that deliver a consistent experience for over 200 internal users. Design monitoring architectures to provide visibility and actionable insights across all systems. Location This is a remote role based in the NYC area, reporting to the New York headquarters.

Join dualentry as a Lead Technical Writer and play a pivotal role in shaping our documentation standards. In this position, you will be responsible for creating clear and comprehensive technical documentation that meets the needs of our users. You will collaborate with cross-functional teams to gather information, understand complex technical concepts, and translate them into user-friendly content.

Role Overview On Running AG is seeking a Lead Technical Representative based in New York City. This position plays a central role in advancing On's strategic growth across the region. The Lead Technical Representative reports to the Senior Lead Technical Representatives within the Brand Experience team and guides a group of Technical Representatives. The focus: deliver outstanding service to key wholesale partners and foster strong brand loyalty in local communities. This role combines project leadership with hands-on coaching, ensuring On's premium standards are upheld in every training, trial, and retail interaction. Main Responsibilities Oversee and grow a regional team of Technical Representatives, handling recruitment, onboarding, and ongoing development to drive strong results. Mentor team members to deepen their technical expertise, strengthen relationship-building skills, and support their career progression within Brand Experience. Lead the delivery of high-quality dealer training programs, including Oniversity and Key Account Summits, maintaining consistency and brand standards across the region. Serve as a strategic contact for major national accounts, offering specialized education and integrated marketing support. Use tools such as Salesforce, ThirdChannel, and Asana to monitor team performance, spot potential risks, and provide data-driven recommendations. Work closely with Sales, Marketing, Trade, and Operations teams to ensure grassroots initiatives support larger seasonal campaigns and business goals. Develop new ways to engage retailers and consumers, challenging traditional technical representative programs to create memorable experiences. Manage complex regional projects and budgets, making the most of resources to increase product trials and community involvement.

TransPerfect Legal Solutions is hiring a Technical Team Lead for the Hosting division in New York City. This role manages a group of Litigation Support Analysts and provides technical support to Project Management teams around the world. Work schedule options Friday, Saturday, and Sunday from 10 AM to 8 PM ET, then three days off Saturday and Sunday from 10 AM to 8 PM ET, plus Monday and Tuesday from 1 PM to 11 PM ET, then three days off What you will do Supervise electronic discovery solutions for clients, including law firms and Fortune 500 companies Oversee the culling, processing, hosting, and conversion of electronically stored information (ESI) Lead and support the Litigation Support Analysts team Deliver technical expertise and assistance to global Project Management teams

Join Duet as a Technical Lead!Duet is pioneering a revolution in primary care by empowering nurse practitioners (NPs) to take ownership of their practices. Our mission is to create a supportive ecosystem through personalized products and services, ultimately establishing the largest network of NP-led practices in the nation and enhancing patient outcomes across communities.About UsAs a well-funded seed-stage venture led by seasoned entrepreneurs and nurse practitioners, Duet has gained backing from notable investors like Kairos HQ and Lerer Hippeau. We're developing a comprehensive enablement platform for NP-led practices, featuring innovative software that minimizes administrative burdens, optimizes cash flow, and empowers clinicians to run sustainable businesses independent of corporate pressures.With a robust data infrastructure already established, connecting outpatient EHR and practice management systems, we are poised to enhance these workflows through transformative services. This position is crucial for advancing our technical vision into scalable, self-serve products while cultivating a high-performing team.Your RoleAs the Technical Lead, you will be the chief architect behind Duet's product engineering stack. You will lead a dedicated team of data and engineering professionals, guiding technical direction while remaining actively engaged in coding and development. This is a hands-on role that combines leadership with the passion for building.You will take charge of the architecture that drives Duet's customer-facing products, which include data-intensive applications that present intricate healthcare and practice management information through intuitive user interfaces. Your responsibilities will span the entire technology stack, from backend systems and data pipelines to the application interfaces utilized by clinic staff daily.Reporting directly to the founding team, this role is perfect for an individual who possesses a systemic mindset, thrives under pressure, and is energized by transforming complex real-world challenges into structured software solutions.Your ResponsibilitiesDefine Technical Strategy: Lead architectural decisions across the technology stack, from data extraction from EHR and practice management systems to backend services and business logic, all the way to the presentation layer in customer-facing applications. Make informed choices that effectively balance speed and reliability within an early-stage environment. Establish scalable engineering standards and practices as the team expands.Develop Data-Driven Products: Design and execute backend systems that convert complex healthcare data into actionable insights.

WHO WE ARE: Zinnia is at the forefront of technology, dedicated to accelerating growth in life and annuities. Our innovative enterprise solutions and data-driven insights streamline the processes of buying, selling, and managing insurance products, empowering individuals to secure their financial futures. Our achievements are anchored in our core values: be bold, collaborate, and deliver value. With over $180 billion in assets under management, we proudly serve more than 100 carrier clients, 2,500 distributors, and over 2 million policyholders.WHO YOU ARE:As the Lead Technical Product Manager, you will spearhead the definition, development, and execution of our product initiatives, collaborating with various functional teams throughout the product lifecycle. This role requires you to craft a compelling product vision informed by customer and market insights, develop a comprehensive product roadmap featuring both business and technical elements, and work closely with engineering, sales, marketing, and customer support teams to ensure seamless execution and adherence to service level agreements (SLAs). Ideal candidates will thrive in dynamic environments where technology converges with business strategy.WHAT YOU’LL DO:Serve as a key partner to the Senior Director of Product, providing guidance and mentorship to junior product managers.Take ownership of a product area, responsible for understanding user needs, defining platform requirements, managing the product roadmap, and overseeing end-to-end development from ideation to launch.Lead product lifecycle execution, including market research, competitive analysis, planning, and product launch strategies.Monitor progress, identify challenges, and proactively manage risks to achieve business objectives.Contribute to product strategy development, integrating insights from Sales, Marketing, Engineering, and Customer Research teams.Define product features and manage both business and technical requirements.Collaborate effectively with diverse global teams.Support the Sales team in pre-sales activities to drive conversions.Assist the Marketing team in creating content and positioning strategies.

Role overview TransPerfect Legal Solutions is hiring a Technical Team Lead for E-Discovery Hosting based in New York City. This position leads a group of Litigation Support Analysts and provides technical hosting support to Project Management teams around the world. The work centers on managing electronic discovery solutions for clients in the legal sector, including law firms and Fortune 500 companies. Schedule options Friday, Saturday, Sunday (10 AM – 8 PM ET), Monday (1 PM – 11 PM ET) – 3 days off Saturday, Sunday (10 AM – 8 PM ET), Monday, Tuesday (1 PM – 11 PM ET) – 3 days off What you will do Lead and mentor a team of Litigation Support Analysts Deliver technical hosting support for global Project Management teams Oversee electronic discovery solutions for legal industry clients Team focus The team at TransPerfect Legal Solutions uses AI, analytics, and multi-language technology to deliver a range of legal services.

Hello! Join Us at Forerunner.At Forerunner, we are dedicated to making climate adaptation accessible for all communities. Our powerful software empowers local governments to effectively plan for the future amidst the complexities of climate change, particularly in managing flood risks. By harnessing local-level flood risk data, we help municipalities communicate with residents and higher government levels more efficiently.Your RoleAs part of our engineering team, you will lead a close-knit group of 4-5 engineers, focused on providing innovative solutions that enable floodplain managers across the USA to tackle the challenges posed by flooding. We understand the intricacies of our domain and strive to simplify it for our users, allowing them to prioritize what truly matters—combating climate change and protecting homes.We foster a flexible work environment and value accountability. Please note that we are currently unable to sponsor H1-B visas, so candidates must possess permanent residency or citizenship.Our technology stack includes:Frontend: Typescript, React.js, React Native with testing frameworks such as Jest, Cypress, and Maestro.Backend: GraphQL API built on Node.js and Typescript with Jest for testing.Database: Postgres, with extensive use of PostGIS.Version Control: Git, GitHub, and GitHub Actions for CI/CD.Deployment: AWS using ECS and other cloud services.Other Tools: Various cloud providers and SaaS solutions like GCP and Twilio.While familiarity with all these technologies is not mandatory, a foundational understanding of several is essential.We strongly encourage applications from underrepresented groups, as climate change impacts us all, and our team should reflect this diversity.

Join Merciv as a Senior DevOps EngineerAt Merciv, an innovative AI and data analytics startup, we are dedicated to revolutionizing the way businesses utilize strategic intelligence. Our mission is to empower organizations to leverage data for insightful decision-making through advanced AI pipelines and agile forecasting techniques.We envision a future where every business choice is guided by timely and relevant data, merging AI capabilities with human intuition. Our technology:Integrates diverse data sources into a unified intelligence framework.Enhances human decision-making with autonomous AI analyses.Reveals insights and opportunities overlooked by traditional tools.Predicts outcomes to assist teams in navigating uncertainties with clarity.Empowers organizations to proactively shape their markets rather than merely responding to them.We prioritize creating robust, scalable solutions that are genuinely user-friendly, enabling teams across organizations to utilize them effectively. After raising $14 million in seed funding, we have cultivated a strong engineering culture and are set to launch publicly after nearly two years in stealth mode.About Our TeamWe are developing an intelligent AI platform that is transforming enterprise data interaction. Merciv connects an organization’s entire data ecosystem with external inputs—such as social media trends, industry reports, and consumer behavior signals—to extract insights and automate processes that typically consume weeks for analysts.Our focus is on making powerful tools accessible and intuitive. We aim for every feature to be user-friendly and every component to be interactive. We want our users to feel empowered from the moment they access Merciv.Our agile and innovative team thrives in a creative environment, where each member enjoys significant ownership of their work. Using a Directly Responsible Individual (DRI) model, you will take charge of major product features from conception to launch, not merely contributing to them. You will have the opportunity to wear multiple hats, which is an intentional aspect of our culture.If you are passionate about shaping the future of human-AI collaboration within a fast-paced, innovative startup and making a substantial impact on client businesses, Merciv is the perfect place for you. Join us as we redefine retail intelligence and provide unmatched value to our clients.

About Our TeamAt OpenAI, the Forward Deployed Engineering (FDE) team is at the forefront of transforming groundbreaking research into robust production systems. We collaborate closely with our clients to tackle high-impact challenges, functioning as the driving force behind our most intricate large-scale projects. Our agility allows us to swiftly transition from prototype stages to production, establishing reusable patterns that enhance our platform. Our work bridges the gap between deployment and development, enabling us to partner effectively with OpenAI Research, Product, and Partnerships.About the RoleAs a Technical Deployment Lead (TDL), you will be instrumental in shaping how OpenAI delivers sophisticated systems to our customers. You will take full ownership of their construction, delivery, and adoption processes. Your role will involve translating business objectives into comprehensive technical plans, overseeing daily operations across FDEs, Researchers, and Customer Engineers, and collaborating with customer teams to ensure our deliverables meet their objectives.You will manage the complete delivery process: working alongside customers to outline workflows and success metrics, ensuring timely shipment of components, and leading readiness and change management initiatives for effective adoption. Your responsibilities will include monitoring progress, managing dependencies, making sequencing decisions, and driving the development of prototypes from inception to minimum viable product (MVP) and full-scale implementation. Additionally, you will share valuable field insights with Product and Research teams to inform roadmap decisions and priorities.Your success will be evaluated primarily by the impact of deployments that yield tangible value against customer objectives, encourage adoption, and become integral to their operational workflows. Additional success metrics will include reliability of delivery (meeting milestones, minimal reopen/churn), operational efficiency (reusable patterns across deployments), decision-making under pressure, and product impact (field insights that influence roadmaps and architectures).This role demands a high level of trust and autonomy. To thrive, you will need extensive technical project management expertise, a profound sense of ownership over outcomes, and the ability to immerse yourself in customer workflows while collaborating with teams to address complex engineering challenges promptly.This position is based in New York City, utilizing a hybrid work model that requires three days in the office per week. Relocation assistance is offered, and travel is expected to range between 25% to 50%.

dealpath is looking for a Senior DevOps Engineer in New York City to strengthen infrastructure and drive automation across core systems. This position centers on improving operational workflows and supporting reliable service delivery. Role overview This role focuses on optimizing infrastructure and automating processes to support the company’s growth. The Senior DevOps Engineer will work closely with technical teams to identify areas for improvement and implement solutions that streamline operations. What you will do Enhance and maintain infrastructure to ensure stability and scalability Automate manual processes to increase efficiency and reduce errors Collaborate with engineering teams to support service delivery improvements Location This position is based in New York City, New York.

Join the City of New York as the Director of DevOps, where you will lead our innovative technology initiatives to enhance operational efficiency and service delivery across various city departments. Your strategic vision and technical expertise will drive the implementation of effective DevOps practices, fostering a culture of collaboration and continuous improvement.As a key member of the leadership team, you will oversee the development and maintenance of our infrastructure, ensuring scalability and security of our services. You will work closely with cross-functional teams to streamline workflows and improve deployment processes, ultimately contributing to the city's mission of providing exceptional public services.

First Street specializes in connecting climate science with financial risk analysis. The company equips investors, businesses, communities, and property owners with insights that help them understand and respond to climate-driven financial challenges. With backing from firms like Innovation Endeavors, Galvanize, and General Catalyst, First Street is working to reshape how the global economy addresses climate change. The team combines the expertise of climate scientists and economists to create transparent, peer-reviewed models. These models assess climate risk for real estate, infrastructure, and corporate assets using physics-based deterministic approaches. Their work forecasts the likelihood and impact of hazards such as floods, wildfires, and hurricanes, estimating both potential damage and downtime worldwide. First Street’s data informs decisions for a wide range of clients. Institutional investors like Norges Bank Investment Management and Blackstone, banks such as Bank of America and Fifth Third, and government agencies including Fannie Mae and the State of Connecticut rely on their insights. Their reach extends to millions of users on platforms like Zillow, Redfin, Realtor.com, and Homes.com. For more on company culture, see this presentation. To learn about their approach to Climate Risk Financial Modeling, watch this video. Role overview The Senior DevOps Engineer position is based in New York City. This role will assume full responsibility for DevOps tasks that are currently handled by various engineering teams. The environment features established systems, so the focus is on optimizing and improving existing operational processes rather than building from scratch. A proactive mindset is key to enhancing the company’s operational capabilities.

Join Wealthfront as a Software Engineer specializing in our DevOps Platform, where you’ll play a pivotal role in enhancing our infrastructure and ensuring seamless deployment of our applications. You will collaborate with cross-functional teams to develop robust solutions that optimize our operations and improve our user experience.

HHAeXchange stands at the forefront of technology solutions for home and community-based care. Established in 2008, our mission is to develop a comprehensive, end-to-end homecare platform that empowers individuals aging or living with disabilities to thrive in their communities. Our team is dedicated to revolutionizing the healthcare landscape by creating a cohesive ecosystem that connects patients, personal care providers, managed care organizations, and state entities.We are seeking a dynamic Lead Software Engineer with expertise in Ruby on Rails to lead our technical initiatives. In this pivotal role, you will focus on DevOps practices, AWS infrastructure, and Kubernetes management while steering our transition from a single-tenant to a scalable, multi-tenant architecture akin to Shopify. Collaboration with engineering and DevOps teams will be essential to identify and rectify development bottlenecks, enhancing our operational processes.This is a dual role centered on both creation and improvement: you will write production-ready Rails code, optimize our infrastructure, and streamline delivery workflows, all while elevating our standards for reliability, scalability, and performance across teams.Successful candidates will be adept at fulfilling essential job duties with or without reasonable accommodation. We are committed to ensuring accessibility for individuals with disabilities to perform vital functions in our organization.

About AirOpsAirOps is pioneering the first comprehensive content engineering platform designed for the AI age. As the landscape of discovery transitions from traditional search to AI-centric platforms, we empower brands to enhance their visibility and maintain relevance. In the past year, we've seen a remarkable 5-fold revenue increase by assisting marketing teams from notable companies like Ramp, Chime, Carta, and Rippling in transforming their content quality into a sustainable competitive edge.Our innovative platform empowers marketers to adeptly navigate the evolving discovery landscape, focus on high-impact opportunities, and produce precise, brand-aligned content that garners citations from AI and trust from consumers. Supported by esteemed investors such as Greylock, Unusual Ventures, Wing VC, and Founder Collective, we are crafting intelligent systems that will equip the next wave of marketing leaders. Our offices are located in San Francisco, New York, and Montevideo.About the RoleWe are in search of a Technical Support Lead who will take charge of our post-activation customer support. This role combines hands-on problem-solving with leadership responsibilities, as you will address complex technical issues while also building and guiding a high-performing support organization. Your efforts will directly influence revenue retention, account expansion, and overall customer satisfaction by ensuring clients harness the full potential of AirOps.In this position, you will refine and enhance our current support processes, develop AI-driven support systems that can scale across both enterprise and mid-market segments, and create feedback mechanisms to continuously improve our product. This role is crucial at the intersection of customer success, product evolution, and revenue growth.Key ResponsibilitiesBuild & LeadRecruit, hire, onboard, and mentor a high-performing technical support team, establishing scalable procedures and best practices.Embrace a player-coach model, actively solving intricate customer issues while also developing systems that empower your team to thrive.Create career progression pathways and mentorship initiatives that attract and retain top technical support talent.Transform the Support ExperienceCraft and execute an AI-driven support strategy that utilizes automation, self-service, and intelligent routing to provide outstanding support experiences at scale.Develop a robust self-service support infrastructure, including documentation, knowledge bases, video tutorials, and community resources.Establish service level agreements and response time targets to ensure high-quality support.

NYC Global HQ | Technology Operations - Platform Team | Hybrid (3 days in office, flexible scheduling)About UsDoubleVerify stands as the premier independent provider of marketing measurement software, data, and analytics that ensure the quality and effectiveness of digital media for the largest brands and media platforms globally. We deliver media transparency and accountability to ensure optimal impression quality for superior advertising performance. Since our inception in 2008, DoubleVerify has empowered hundreds of Fortune 500 companies to maximize their media investments through cutting-edge solutions across the digital ecosystem, fostering a more robust industry. Discover more at www.doubleverify.com.The RoleAs a key member of the DevOps Platform team, you will be instrumental in building and maintaining the shared infrastructure foundation that supports all of DoubleVerify's engineering initiatives. You will contribute to platforms that process billions of events daily—managing Kubernetes clusters across cloud and data centers, handling streaming and data systems, orchestrating workflows, and ensuring system observability. In your role as a Senior Platform Engineer, you will take ownership of vital infrastructure relied upon by hundreds of developers daily. This position transcends mere maintenance; it focuses on creating resilient, self-service platforms that simplify the operation of complex distributed systems. You’ll engage with state-of-the-art technologies (Kubernetes, Kafka, Aerospike, ArgoCD, Envoy) and have the freedom to set standards and influence the evolution of DV's infrastructure as the company expands. If you are passionate about developing platforms that enhance the engineering experience, this is the position for you.

The Technical Account Manager at vCluster in New York City blends technical know-how with a focus on customer outcomes. This position supports clients after the sales handoff, working with both emerging AI cloud providers and established Fortune 500 firms. The main goal: help clients get the most from their vCluster investments and encourage ongoing growth in usage. Key Responsibilities Lead customer onboarding: Guide clients from the sales transition through project delivery. Organize architecture workshops, oversee platform installations, manage access setup, and carry out operational readiness checks to ensure a smooth start. Drive success planning: Create and maintain customer success plans that outline business goals, key metrics, adoption milestones, and strategies for future engagement. Translate value: Connect platform usage data to business outcomes. Show how improvements such as Tenant Cluster growth, faster provisioning, and enhanced developer self-service lead to cost savings, increased engineering speed, risk reduction, and stronger platform ROI. By renewal time, ensure the business case is well established. Proactive relationship management: Set and manage the cadence of customer interactions, including regular check-ins and both Quarterly and Executive Business Reviews. Take initiative in leading these discussions to reinforce strategic partnerships. Build technical trust: Engage in detailed technical conversations with platform engineers, DevOps leads, and architects. Use expertise in vCluster’s architecture to advise on Tenant Cluster deployment, RBAC, Tenant Isolation, integrations, and ongoing operations. Offer independent guidance to help clients design effective deployment architectures. Oversee renewals and growth: Manage account renewals, beginning at least 90 days before expiration. Identify opportunities for expansion and build a business case to support growth. Collaboration This role works closely with Platform Engineering leaders, DevOps teams, and executive stakeholders. Communication spans all levels within client organizations, requiring both technical credibility and strong relationship skills.

Join WalkMe, an SAP company, a pioneer in the Digital Adoption Platform (DAP), dedicated to empowering business leaders to effectively navigate today's intricate digital environment. Our platform's features—guidance, engagement, insights, and automation—enhance employee efficiency, provide executives with improved visibility into digital usage, and help organizations fully leverage their digital assets, facilitating successful digital transformations.In collaboration with SAP, WalkMe is reshaping the digital transformation journey, enabling businesses to maximize the capabilities of SAP's comprehensive ERP solutions and elevate user experience and productivity through our user-friendly digital adoption platform.We are actively seeking a DevOps Engineer to become a vital part of our innovative Cloud Engineering team. In this role, you will help develop WalkMe’s groundbreaking runtime engine and revolutionize the online experience for millions of users.If you are passionate about creating and working on cutting-edge products, tackling technical challenges, and being part of a company that proudly belongs to the SAP family—WalkMe is the ideal place for you.This position will support our Federal business, so US Citizenship is required.This is a hybrid role requiring 3 days a week in our SAP NYC office.