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Technical Account Manager

Braze, Inc.San Francisco
Remote Full-time

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Experience Level

Entry Level

Qualifications

Proven experience in a client-facing technical role, ideally within SaaS. Strong analytical and problem-solving skills. Excellent communication skills, both written and verbal. Ability to manage multiple projects and clients simultaneously. Familiarity with APIs and technical documentation.

About the job

Join Braze as a Technical Account Manager, where you'll play a critical role in driving customer success by providing expert guidance and support for our innovative customer engagement platform. You will collaborate closely with clients to understand their needs, deliver technical solutions, and ensure they maximize the value of our products.

Your expertise will be crucial in building strong, lasting relationships with our clients, identifying opportunities for growth, and delivering exceptional service that aligns with Braze's mission to help businesses create meaningful connections with their customers.

About Braze, Inc.

Braze is a leading customer engagement platform that helps businesses deliver personalized experiences across channels. Our mission is to empower brands to create meaningful connections with their customers, through innovative technology and dedicated support. We value creativity, collaboration, and a commitment to excellence, making us a great place to grow your career.

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