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Technical Account Manager - Strategic Workforce Identity Solutions

Okta, Inc.Bellevue, Washington; Chicago, Illinois; Georgia; New York, New York; Pennsylvania; San Francisco, California; Virginia; Washington, DC
On-site Full-time $128K/yr - $176K/yr

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Experience Level

Experience

Qualifications

Preferred qualifications include a strong background in technical account management, with experience in identity management solutions. You should possess excellent communication skills, the ability to understand complex technical systems, and a passion for delivering exceptional customer service. A Bachelor's degree in a relevant field is strongly preferred.

About the job

About Okta

Okta is recognized as a leader in Identity Management, trusted by two-thirds of the Fortune 100 and over 40% of the Forbes Global 2000. The company’s platform secures a wide range of identities, from employees and customers to partners and AI agents, helping organizations build secure technology infrastructure.

Role Overview: Technical Account Manager – Strategic Workforce Identity Solutions

This Technical Account Manager (TAM) position focuses on Workforce Identity Solutions for large enterprise clients. The role sits within Okta’s Strategic Segment Team, working with organizations across industries including Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.

The TAM team at Okta is made up of global product experts who work closely with existing customers. The team’s goal is to understand each client’s environment, address current issues, and help them prepare for future needs.

What You Will Do

  • Serve as a trusted technical advisor and advocate for some of Okta’s largest clients
  • Specialize in Workforce Identity, developing strategies tailored to each account
  • Align with enterprise customers to create and execute deployment plans that support long-term technical maturity
  • Collaborate with clients to understand their unique ecosystems and business challenges
  • Travel as needed, especially for onboarding and initial visits to Okta’s San Francisco headquarters or Chicago office during your first week

Location

Positions are available in Bellevue, Washington; Chicago, Illinois; Georgia; New York, New York; Pennsylvania; San Francisco, California; Virginia; and Washington, DC.

About Okta, Inc.

Okta, Inc. leads the industry in Identity Management solutions, dedicated to building a more secure world through innovative technology. Our platform is recognized for its neutrality and extensibility, making identity the focal point of technology infrastructures for organizations worldwide.

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