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Technical Account Manager at Xometry | Detroit, MI

XometryDetroit, MI
On-site Full-time

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Key Responsibilities:Customer Integration:Serve as a trusted advisor and technical expert for designated enterprise accounts. Conduct weekly onsite visits to customer and partner locations to build rapport and understand their requirements. Work closely with customer engineers on Design for Manufacturing (DFM) initiatives to enhance project optimization for Xometry's platform. Identify and proactively address potential manufacturing challenges, ensuring a smooth project execution.

About the job

Xometry (NASDAQ: XMTR) is at the forefront of modern manufacturing, connecting innovative thinkers with the manufacturers who can turn their visions into reality. Our digital marketplace equips manufacturers with essential resources to expand their operations while enabling Fortune 1000 companies to access global manufacturing capabilities seamlessly.

We are looking for driven Mechanical Engineers to join our team as Technical Account Managers (TAMs). In this pivotal role, you will be integrated within our key accounts, acting as an extension of their engineering teams. This position combines customer interaction, technical knowledge, and operational execution, ensuring that our clients receive the highest level of support. While reporting to Operations, you will collaborate closely with the Sales team to foster growth and enhance customer satisfaction.

This is an exciting opportunity to contribute to a rapidly growing company leading the digital manufacturing revolution. If you are a motivated Mechanical Engineer with a commitment to customer success and a desire to make a meaningful impact, we encourage you to apply.

About Xometry

Xometry is a leader in the digital manufacturing sector, dedicated to bridging the gap between innovative ideas and manufacturing realities. Our platform empowers manufacturers and buyers alike, facilitating seamless access to global production capabilities and fostering business growth.

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