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Team Leader in Customer Service - Hamburg (m/w/d)

JYSKHamburg
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Proven experience in customer service, preferably in a leadership role. Strong communication and interpersonal skills. Ability to inspire and motivate a team. Proficient in using customer service software and tools. Fluency in German and English is required.

About the job

Join JYSK as a Team Leader in Customer Service in Hamburg, where you will lead a dedicated team to ensure exceptional customer experiences. This role involves training, mentoring, and motivating team members to achieve their best performance while maintaining high service standards. As a key player in our customer service operations, you will handle escalated inquiries and collaborate with various departments to enhance overall service delivery.

About JYSK

JYSK is a leading global retailer specializing in household goods, providing customers with quality products at affordable prices. Our mission is to create a better everyday life for our customers, and we are dedicated to employee development and career growth within our company.

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