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Team Lead, Certificate Support

SectigoChennai
On-site Full-time

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Experience Level

Manager

Qualifications

The ideal candidate will possess strong leadership skills, with a proven track record in team management and customer support. A background in digital certificates or related technology is highly desirable. Excellent communication skills and the ability to work under pressure are essential. A Bachelor's degree in a relevant field is preferred.

About the job

Sectigo is hiring a Team Lead for Certificate Support in Chennai. This role manages a team focused on digital certificate management and support. The Team Lead ensures smooth daily operations, maintains high service quality, and helps the team deliver reliable customer support.

What You Will Do

  • Oversee the Certificate Support team’s day-to-day activities
  • Monitor service quality and efficiency across all support tasks
  • Guide team members through challenges and complex issues
  • Encourage collaboration and professional development within the team
  • Promote a culture of customer satisfaction and continuous improvement

Location

This position is based in Chennai.

About Sectigo

Sectigo is a leading provider of digital certificate solutions and cybersecurity services. We are committed to ensuring the highest level of security for our customers' online experiences. Join us and be part of a forward-thinking team that values innovation, integrity, and excellence in a dynamic industry.

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