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Experience Level
Manager
Qualifications
The ideal candidate will possess strong leadership skills, with a proven track record in team management and customer support. A background in digital certificates or related technology is highly desirable. Excellent communication skills and the ability to work under pressure are essential. A Bachelor's degree in a relevant field is preferred.
About the job
Sectigo is hiring a Team Lead for Certificate Support in Chennai. This role manages a team focused on digital certificate management and support. The Team Lead ensures smooth daily operations, maintains high service quality, and helps the team deliver reliable customer support.
What You Will Do
Oversee the Certificate Support team’s day-to-day activities
Monitor service quality and efficiency across all support tasks
Guide team members through challenges and complex issues
Encourage collaboration and professional development within the team
Promote a culture of customer satisfaction and continuous improvement
Location
This position is based in Chennai.
About Sectigo
Sectigo is a leading provider of digital certificate solutions and cybersecurity services. We are committed to ensuring the highest level of security for our customers' online experiences. Join us and be part of a forward-thinking team that values innovation, integrity, and excellence in a dynamic industry.
Role Overview Sectigo is hiring a Team Lead for Certificate Support in Chennai. This role manages a team focused on digital certificate management and support. The Team Lead ensures smooth daily operations, maintains high service quality, and helps the team deliver reliable customer support. What You Will Do Oversee the Certificate Support team’s day-to-day activities Monitor service quality and efficiency across all support tasks Guide team members through challenges and complex issues Encourage collaboration and professional development within the team Promote a culture of customer satisfaction and continuous improvement Location This position is based in Chennai.
Join our dynamic global team at Sectigo as a Certificate Support Associate. In this pivotal role, you will deliver outstanding customer service through various channels, including phone, email, and live chat. Your main focus will be on addressing customer inquiries, troubleshooting issues, offering product guidance, and ensuring high customer satisfaction. You will collaborate closely with internal teams to resolve customer concerns promptly, fostering long-term relationships.This position is full-time and located in our Chennai office at DLF IT Park, Manapakkam, requiring you to work five days a week.Key Responsibilities:Respond promptly to customer inquiries via phone, email, and live chat.Triage and manage customer issues related to products, services, and account management.Provide precise and accurate information regarding company products and policies.Document customer interactions and resolutions accurately in internal systems.Independently handle customer support cases and escalate complex issues as necessary.Work collaboratively with Technical Support, Validation, Sales, and Operations teams.Uphold a high standard of customer service and adhere to SLAs.Contribute to improvement initiatives by sharing insights on recurring customer issues.Engage in additional duties as required to support company initiatives.
Join the dynamic team at Minderacraft as a Team Lead Data Engineer. We are looking for a motivated and talented individual who possesses extensive experience in AWS cloud services, Databricks, Apache Spark, Python, and SQL. Your role will be pivotal in designing, developing, and optimizing data pipelines and analytical solutions that drive key business initiatives.Primary Responsibilities:Architect and maintain robust data pipelines and transformation workflows utilizing Databricks and Spark.Develop and enhance ETL/ELT processes to efficiently manage large datasets.Leverage AWS services such as S3, Lambda, IAM, ECS, and CloudWatch to meet data architecture and operational requirements.Collaborate with data analysts, scientists, and business stakeholders to gather requirements and convert them into effective technical solutions.Ensure the integrity, reliability, and performance of all data systems.Advocate for and implement best practices in coding, version control, continuous integration/deployment, and environment management.Monitor, troubleshoot, and ensure the high availability of data pipelines.Contribute to architectural design decisions, documentation, and process enhancements.Qualifications:Proven experience with AWS Cloud (including S3, Lambda, IAM, EC2 or similar).In-depth knowledge of Databricks, Delta Lake, and Unity Catalog.Strong proficiency in Apache Spark (preferably PySpark).Excellent programming skills in Python.Advanced SQL skills, with experience in performance tuning and managing large datasets.Adept at thriving in fast-paced, agile environments.Strong analytical and problem-solving capabilities, with a proactive mindset to drive improvements.Exceptional communication and stakeholder management skills, capable of engaging with diverse teams.Familiarity with data governance tools and frameworks (e.g., DataHub, Soda).Experience with CI/CD tools like GitHub Actions.Availability: Must accommodate meetings and calls in US Pacific Time (PT).Personal Attributes:Self-motivated, accountable, and proactive.Strong ownership mentality with the ability to work independently.Adept at engaging with both technical and non-technical stakeholders.Passionate about building reliable, scalable, and high-quality data systems.
Full-time|Remote|Remote — Chennai, Tamil Nadu, India
Tiger Analytics is a leading analytics consulting firm known for its innovative and data-driven solutions across multiple industries. Our mission is to empower organizations with actionable insights to drive informed decision-making. As we broaden our horizons, we are on the lookout for a dedicated Team Lead/Paralegal/Manager who specializes in Immigration for both the US and Canada.The successful candidate will possess substantial expertise in immigration processes and regulations, showcasing exceptional leadership abilities and a track record of effectively managing complex cases. This role demands a meticulous individual capable of collaborating with both internal teams and external stakeholders to streamline the immigration journey for our clients.Responsibilities:Lead and manage the immigration team, handling diverse immigration cases for the US and Canada.Establish and enforce processes that ensure adherence to immigration laws and regulations.Review and prepare immigration applications and petitions for submission to the appropriate authorities.Collaborate with clients to collect necessary documentation and guide them throughout the immigration process.Monitor and manage case deadlines to ensure timely submissions and compliance.Act as a key point of contact for team members and clients, offering guidance and support on immigration-related queries.Requirements:Minimum of 5 years of experience in immigration law, with a strong emphasis on US and Canadian immigration systems.Prior experience in team management and overseeing immigration processes is highly preferred.Comprehensive knowledge of immigration procedures, regulations, and best practices.Outstanding organizational skills with the capability to manage multiple cases concurrently.Excellent verbal and written communication skills for effective interaction with clients and stakeholders.Proficient in legal research and case management software.A paralegal certification or a relevant degree in law, human resources, or a related field is preferred.Benefits:This role offers significant career advancement opportunities as the company continues to grow. Join us in a fast-paced, dynamic environment where you will have a high degree of responsibility and the chance to make a meaningful impact.
About Us:Paytm is at the forefront of India's digital payment revolution, offering a comprehensive suite of financial services aimed at empowering both consumers and merchants. Our platform facilitates a myriad of payment options, including utility payments, money transfers, and a range of Paytm Payment Instruments (PPI) such as Paytm Wallet, UPI, and Payment Bank Net banking. For merchants, we provide innovative payment solutions including EDC devices, QR codes, and a robust Payment Gateway. Additionally, we bolster merchants' growth through targeted advertising and our Paytm Mini App Store, while also offering credit solutions like personal loans and merchant financing through our financial partnerships.Role Overview:The Key Account Manager (KAM) will lead efforts in onboarding new merchants and brands from large corporate accounts. Success in this role requires the ability to create effective sales funnels and close accounts efficiently. Essential skills for this position include:- Adaptability: A proactive mindset with the ability to creatively navigate challenges.- Focus: The ability to prioritize and concentrate on key objectives amidst distractions.- Persuasion: Strong presentation skills to effectively communicate ideas and motivate stakeholders towards action.- Professionalism: Maintaining a mature demeanor and appropriate appearance in various situations.- Sense of Urgency: The capability to prioritize and act decisively to meet deadlines.Key Responsibilities:1. Collaborate across teams to drive cohesive outputs through technology.2. Enhance average revenue per user by identifying cross-sell opportunities.3. Gather strong feedback from peers, earning respect through demonstrated support.4. Develop a deep understanding of client needs and market dynamics.5. Exhibit self-motivation and a strong desire to achieve results.6. Demonstrate excellent communication and interpersonal skills.Qualifications:Graduation is mandatory; a postgraduate degree is preferred.Why Join Us:Join us in our mission to integrate half a billion Indians into the mainstream economy. Our collective energy and focus on customer satisfaction are the cornerstones of our success.
About Us:Paytm stands at the forefront of India's mobile payments and financial services sector, revolutionizing transactions with mobile QR payments. We develop cutting-edge technologies that empower small businesses in payments and commerce. Our mission is to integrate half a billion Indians into the mainstream economy through technology.Expectations/Requirements:The Key Account Manager will primarily focus on acquiring new clients, including merchants and brands from large enterprise and corporate accounts. This role involves creating sales funnels and successfully closing deals. Skills essential for success in this position include:Adaptability: A positive, can-do attitude with the creativity to overcome challenges.Focus amidst Distractions: The ability to concentrate on priority tasks and goals despite interruptions.Persuasion: Proficient in presenting ideas and proposals in a compelling manner that resonates with stakeholders and encourages action.Professionalism: Demonstrating a mature and professional demeanor in all situations.Sense of Urgency: Capable of prioritizing and acting decisively to meet deadlines and avoid crises.Why Join Us:We offer a collaborative, output-driven environment that fosters unity across various business sectors through technology. Enhance revenue potential by increasing cross-sell opportunities and receive constructive feedback from peers on your contribution to shared goals. We value respect earned through performance, not demanded.Compensation:If you are the right fit, we are committed to creating wealth for you. With over 500 million registered users and 21 million merchants within our ecosystem, you will help democratize access to credit for deserving consumers and merchants. Join us in shaping India's largest digital lending narrative!
About Us:Paytm stands at the forefront of India's mobile payments and financial services sector. As the trailblazer of the mobile QR payments revolution, we are dedicated to developing innovative technologies that empower small businesses in their payment and commerce journeys. Our mission is to onboard half a billion Indians into the mainstream economy through cutting-edge technology.About the Team:The EDC Retail team is integral to Paytm's suite of business tools, aimed at helping merchants grow and efficiently manage their operations through simplicity and data-driven insights.Key Responsibilities:● Drive sales of our devices among merchants in designated micro-markets.● Engage directly with high-quality merchants, ensuring a proactive sales approach.● Mitigate risks related to fraud and chargebacks through careful merchant onboarding processes.● Follow the risk management guidelines established by the team, visiting merchants to address high-risk concerns.● Leverage existing relationships to gain referrals for other high-quality merchants.● Collaborate with various Business & Technology Teams within Paytm to uncover and resolve operational bottlenecks.● Embody the Paytm brand ethos – Stay Hungry, Stay Humble, Stay Relevant!Qualifications:● Proven ability to identify and engage potential clients while leveraging your professional network.● Experience in B2B field sales, including cold calling, pre-sales, and lead generation.● Familiarity with technology and user experience principles.● Excellent communication, sales, and negotiation skills.● A commitment to continuous improvement and a willingness to experiment.Education: A bachelor’s degree or higher is required.
Sectigo is excited to welcome a skilled Validation Specialist I to our expanding global team in Chennai. As a key player in our organization, the Validation Specialist I will oversee the daily operations related to validation certificate orders. This role involves conducting thorough online research to authenticate customer organizations applying for certificates, validating their contact information, and meticulously reviewing, auditing, and issuing certificate orders. You will collaborate closely with Sectigo’s certificate customers and internal teams while providing exceptional assistance via phone, email, and live chat.Please note that the Reporting Manager and Work Arrangement requirements may be adjusted to meet the evolving needs of the business, ensuring operational agility and organizational effectiveness.This is a full-time, in-office role located at our Chennai office in DLF IT Park, Manapakkam, with a commitment of 5 days a week.Key responsibilities and expectations for this position include:Processing orders for TLS and other security products in compliance with industry standards and company protocols.Conducting research to validate customer organizations and authenticate their contact details.Delivering outstanding customer service and support via phone, email, and live chat.Independently resolving customer support issues and escalating cases as necessary.Managing day-to-day tasks associated with maintaining Sectigo’s customer base.Additional tasks may be assigned in response to company initiatives and business requirements.
Full-time|₹700K/yr - ₹1.4M/yr|On-site|Chennai, Tamil Nadu, India
Join our dynamic team as a Lead Plumbing Modeller for one of Weekday's esteemed clients!Salary Range: ₹700,000 - ₹1,400,000 (INR 7-14 LPA)We are on the lookout for a seasoned Plumbing Modeler to take on a leadership role in developing and coordinating BIM-based plumbing and MEP models for large-scale projects. In this pivotal position, you will oversee plumbing modeling activities, guide technical teams, and ensure the precision of design documentation for commercial, institutional, and public-sector facilities.Your expertise in building services engineering, along with hands-on experience in BIM tools, will be essential as you coordinate with multidisciplinary design teams to seamlessly integrate plumbing systems into overall building designs. You will prepare and review technical drawings, specifications, and design documentation, ensuring compliance with project standards and engineering best practices.Moreover, you will mentor junior engineers and modelers, fostering high-quality outputs and adherence to project timelines. Your contributions will extend to design discussions, feasibility studies, and project coordination meetings to facilitate efficient project delivery. This role offers the chance to engage with technically challenging engineering projects and develop leadership and project management skills within a collaborative environment.The ideal candidate will possess extensive experience in plumbing design and BIM modeling, coupled with the ability to manage teams and collaborate with professionals across various disciplines. This position is perfect for a technically adept individual eager to embrace leadership responsibilities while delivering exceptional engineering solutions for complex building systems.
Role Overview a2mac1 is looking for an Exterior Team Leader to guide its engineering team in Chennai, Tamil Nadu. This position focuses on team management, project delivery, and supporting business growth through operational oversight and continuous improvement. Main Responsibilities Team Management and Daily Oversight Lead, support, and develop a local team of engineers, including involvement in hiring, onboarding, and career growth efforts with the Local Head of Costing. Identify technical skill gaps within the team and coordinate targeted training with Subdomain Leaders. Foster a constructive team culture that values feedback and high standards. Allocate engineers to projects and tasks based on expertise and workload, ensuring effective use of resources. Monitor workload distribution and maintain regular communication with team members. Opportunities Management Represent the local Domain in Sales activities, involving engineers in customer pitches and early-stage acquisition work as needed. Evaluate technical feasibility, resource needs, and project timelines for Costing Library vehicle opportunities, following established procedures. Work with other Team Leaders to share resources according to set protocols. Oversee preparation of Sales teasers when requested by the Local Head of Costing. Delivery Excellence Ownership Coordinate the team to ensure plans are followed at the Domain level, proactively address issues, and act as a link between Project Managers and engineers. Manage use of local Domain resources to support project delivery. Ensure compliance with working standards, helping the team select between global and localized standards as appropriate. Act as the first escalation point for issues, providing direct problem-solving support and escalating unresolved matters as needed. Review all deliverables for quality before client submission, maintaining high standards on every project. Location This position is based in Chennai, Tamil Nadu, India.
About ZuoraAt Zuora, we empower businesses to grow intelligently and adapt swiftly. Our innovative platform supports modern business models, including subscriptions, usage-based pricing, AI-driven solutions, and outcome-based offerings. We enable companies to launch new products, streamline complex billing processes, and achieve predictable, recurring revenue.Having led the Subscription Economy for over a decade, we're now pioneering advancements by developing the ultimate platform for quote-to-cash and equipping businesses to monetize their products and services on a flexible, AI-ready foundation.The Team & RoleWe are on the lookout for a dedicated and customer-oriented IT Support Specialist to join our Chennai team. The ideal candidate will provide outstanding technical support to users across the country. This role demands a blend of technical know-how, exceptional communication abilities, and a proactive problem-solving mindset. We are committed to integrating new technologies to elevate our work environment, and we need a team eager to embrace new challenges. Become part of a dynamic company positioned for growth within an engaging and energetic team!Our Tech Stack: MacBooks, Windows laptops, Zoom/Neat technology, Google Workspace, Slack, and a variety of applications used by our employees.What You’ll DoService DeskMonitor and triage incoming tickets in the IT Helpdesk Ticket QueueProvide prompt responses to all issues, ensuring internal communication is updated...
Roles & ResponsibilitiesEvaluate application performance to identify potential bottlenecks, propose solutions, and collaborate with developers to implement fixes.Install essential software applications to enable employees to fulfill their roles effectively.Oversee and monitor all installed systems and infrastructure to ensure optimal operation.Diagnose, troubleshoot, and document technical issues to facilitate swift resolutions.Create and maintain custom scripts aimed at enhancing system efficiency and promoting automation.Provide technical support for MAC and PC systems while adhering to established protocols for software installation.Deliver Helpdesk and Remote Desktop support to assist users effectively.
Join Sectigo as a Technical Support Specialist and be a key player in delivering exceptional customer service and technical assistance. In this role, you will troubleshoot and resolve complex issues related to our products and services, ensuring customer satisfaction and promoting our brand's reputation.Your expertise will help guide customers through their technical challenges, providing comprehensive solutions and fostering a positive user experience. This position is ideal for individuals who are passionate about technology and enjoy helping others.
About Zuora Zuora helps businesses adapt and grow in changing markets. The Zuora platform supports a range of business models, including subscription services, usage-based pricing, and AI-powered solutions. Companies use Zuora to launch new products, automate complex billing, and build steady, recurring revenue. With over a decade of experience shaping the Subscription Economy, Zuora is building a flexible quote-to-cash platform. This foundation helps organizations monetize products and services with agility and intelligence. Role Overview The Application Support Engineer II joins Zuora's Global Customer Support team. This role focuses on delivering technical support for Zuora Billing and applying AI tools to improve customer experience and support processes. The position offers opportunities to deepen product knowledge, drive product improvements, and shape modern support workflows. What You Will Do Level 2 Technical Support: Handle complex customer inquiries for Zuora Billing via ticketing systems and live channels, such as Zoom. Own cases from intake to resolution, ensuring timely and thorough solutions that maintain high customer satisfaction. Issue Analysis and Resolution: Prioritize and assess incoming issues based on urgency and business impact. Use analytical skills to identify root causes, investigate defects, document findings, and resolve or escalate cases with clear technical context. AI-Driven Support: Use AI tools to speed up issue diagnosis, improve response quality, and reduce resolution times. Provide feedback on AI tool performance and suggest ways to automate and improve workflows. Collaboration: Work closely with Engineering and Product Management to advocate for customer needs, assist with defect resolution, and influence product improvements. Share insights to help enhance product reliability and functionality. Knowledge Sharing and Escalation Management: Contribute to Knowledge-Centered Service (KCS) by creating and maintaining documentation on configuration, customization, and integrations. Manage critical escalations and communicate proactively with stakeholders. Location This position is based in Chennai, Tamil Nadu, India.
We are seeking a dedicated Support Analyst to join our dynamic team at Squircle IT Consulting Services Pvt Ltd in Chennai. As a Support Analyst, you will play a crucial role in ensuring that our clients receive exceptional support and solutions for their technical needs. You will engage with various stakeholders to troubleshoot issues, analyze client requirements, and provide timely resolutions.
We are seeking a dedicated Oracle Production Support Specialist to join our dynamic team at Squircle IT Consulting Services Pvt Ltd. This role is essential for ensuring the stability and efficiency of Oracle applications in a fast-paced environment.
We are seeking a dedicated and skilled Product Support Specialist to join our dynamic team at weekday-1. In this role, you will be the first point of contact for our customers, providing them with exceptional support and guidance regarding our products.Your expertise will help ensure that customers receive timely assistance and solutions, enhancing their overall experience with our brand. If you are passionate about customer service and enjoy solving problems, we would love to hear from you!
Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Windows L2 Support Engineer. In this role, you will provide technical support for Windows operating systems and applications, ensuring a seamless experience for our clients. You will troubleshoot and resolve issues, manage incidents, and assist in system upgrades and installations. Your expertise will play a crucial role in maintaining high customer satisfaction.
Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Unix/Linux Production Support Engineer. In this vital role, you will be responsible for maintaining and supporting Unix and Linux environments, ensuring optimal performance and uptime. You will collaborate with cross-functional teams to troubleshoot issues, implement solutions, and improve processes.We are looking for an individual who is passionate about technology and eager to contribute to our mission of delivering excellent IT solutions. You will have the opportunity to work in a fast-paced environment where your skills will be challenged and developed.
Join our dynamic team as a Unix Production Support Specialist where you will be at the forefront of ensuring the stability and performance of our Unix-based systems. This role is ideal for those passionate about technology and eager to solve complex challenges in a fast-paced environment.
Role Overview Sectigo is hiring a Team Lead for Certificate Support in Chennai. This role manages a team focused on digital certificate management and support. The Team Lead ensures smooth daily operations, maintains high service quality, and helps the team deliver reliable customer support. What You Will Do Oversee the Certificate Support team’s day-to-day activities Monitor service quality and efficiency across all support tasks Guide team members through challenges and complex issues Encourage collaboration and professional development within the team Promote a culture of customer satisfaction and continuous improvement Location This position is based in Chennai.
Join our dynamic global team at Sectigo as a Certificate Support Associate. In this pivotal role, you will deliver outstanding customer service through various channels, including phone, email, and live chat. Your main focus will be on addressing customer inquiries, troubleshooting issues, offering product guidance, and ensuring high customer satisfaction. You will collaborate closely with internal teams to resolve customer concerns promptly, fostering long-term relationships.This position is full-time and located in our Chennai office at DLF IT Park, Manapakkam, requiring you to work five days a week.Key Responsibilities:Respond promptly to customer inquiries via phone, email, and live chat.Triage and manage customer issues related to products, services, and account management.Provide precise and accurate information regarding company products and policies.Document customer interactions and resolutions accurately in internal systems.Independently handle customer support cases and escalate complex issues as necessary.Work collaboratively with Technical Support, Validation, Sales, and Operations teams.Uphold a high standard of customer service and adhere to SLAs.Contribute to improvement initiatives by sharing insights on recurring customer issues.Engage in additional duties as required to support company initiatives.
Join the dynamic team at Minderacraft as a Team Lead Data Engineer. We are looking for a motivated and talented individual who possesses extensive experience in AWS cloud services, Databricks, Apache Spark, Python, and SQL. Your role will be pivotal in designing, developing, and optimizing data pipelines and analytical solutions that drive key business initiatives.Primary Responsibilities:Architect and maintain robust data pipelines and transformation workflows utilizing Databricks and Spark.Develop and enhance ETL/ELT processes to efficiently manage large datasets.Leverage AWS services such as S3, Lambda, IAM, ECS, and CloudWatch to meet data architecture and operational requirements.Collaborate with data analysts, scientists, and business stakeholders to gather requirements and convert them into effective technical solutions.Ensure the integrity, reliability, and performance of all data systems.Advocate for and implement best practices in coding, version control, continuous integration/deployment, and environment management.Monitor, troubleshoot, and ensure the high availability of data pipelines.Contribute to architectural design decisions, documentation, and process enhancements.Qualifications:Proven experience with AWS Cloud (including S3, Lambda, IAM, EC2 or similar).In-depth knowledge of Databricks, Delta Lake, and Unity Catalog.Strong proficiency in Apache Spark (preferably PySpark).Excellent programming skills in Python.Advanced SQL skills, with experience in performance tuning and managing large datasets.Adept at thriving in fast-paced, agile environments.Strong analytical and problem-solving capabilities, with a proactive mindset to drive improvements.Exceptional communication and stakeholder management skills, capable of engaging with diverse teams.Familiarity with data governance tools and frameworks (e.g., DataHub, Soda).Experience with CI/CD tools like GitHub Actions.Availability: Must accommodate meetings and calls in US Pacific Time (PT).Personal Attributes:Self-motivated, accountable, and proactive.Strong ownership mentality with the ability to work independently.Adept at engaging with both technical and non-technical stakeholders.Passionate about building reliable, scalable, and high-quality data systems.
Full-time|Remote|Remote — Chennai, Tamil Nadu, India
Tiger Analytics is a leading analytics consulting firm known for its innovative and data-driven solutions across multiple industries. Our mission is to empower organizations with actionable insights to drive informed decision-making. As we broaden our horizons, we are on the lookout for a dedicated Team Lead/Paralegal/Manager who specializes in Immigration for both the US and Canada.The successful candidate will possess substantial expertise in immigration processes and regulations, showcasing exceptional leadership abilities and a track record of effectively managing complex cases. This role demands a meticulous individual capable of collaborating with both internal teams and external stakeholders to streamline the immigration journey for our clients.Responsibilities:Lead and manage the immigration team, handling diverse immigration cases for the US and Canada.Establish and enforce processes that ensure adherence to immigration laws and regulations.Review and prepare immigration applications and petitions for submission to the appropriate authorities.Collaborate with clients to collect necessary documentation and guide them throughout the immigration process.Monitor and manage case deadlines to ensure timely submissions and compliance.Act as a key point of contact for team members and clients, offering guidance and support on immigration-related queries.Requirements:Minimum of 5 years of experience in immigration law, with a strong emphasis on US and Canadian immigration systems.Prior experience in team management and overseeing immigration processes is highly preferred.Comprehensive knowledge of immigration procedures, regulations, and best practices.Outstanding organizational skills with the capability to manage multiple cases concurrently.Excellent verbal and written communication skills for effective interaction with clients and stakeholders.Proficient in legal research and case management software.A paralegal certification or a relevant degree in law, human resources, or a related field is preferred.Benefits:This role offers significant career advancement opportunities as the company continues to grow. Join us in a fast-paced, dynamic environment where you will have a high degree of responsibility and the chance to make a meaningful impact.
About Us:Paytm is at the forefront of India's digital payment revolution, offering a comprehensive suite of financial services aimed at empowering both consumers and merchants. Our platform facilitates a myriad of payment options, including utility payments, money transfers, and a range of Paytm Payment Instruments (PPI) such as Paytm Wallet, UPI, and Payment Bank Net banking. For merchants, we provide innovative payment solutions including EDC devices, QR codes, and a robust Payment Gateway. Additionally, we bolster merchants' growth through targeted advertising and our Paytm Mini App Store, while also offering credit solutions like personal loans and merchant financing through our financial partnerships.Role Overview:The Key Account Manager (KAM) will lead efforts in onboarding new merchants and brands from large corporate accounts. Success in this role requires the ability to create effective sales funnels and close accounts efficiently. Essential skills for this position include:- Adaptability: A proactive mindset with the ability to creatively navigate challenges.- Focus: The ability to prioritize and concentrate on key objectives amidst distractions.- Persuasion: Strong presentation skills to effectively communicate ideas and motivate stakeholders towards action.- Professionalism: Maintaining a mature demeanor and appropriate appearance in various situations.- Sense of Urgency: The capability to prioritize and act decisively to meet deadlines.Key Responsibilities:1. Collaborate across teams to drive cohesive outputs through technology.2. Enhance average revenue per user by identifying cross-sell opportunities.3. Gather strong feedback from peers, earning respect through demonstrated support.4. Develop a deep understanding of client needs and market dynamics.5. Exhibit self-motivation and a strong desire to achieve results.6. Demonstrate excellent communication and interpersonal skills.Qualifications:Graduation is mandatory; a postgraduate degree is preferred.Why Join Us:Join us in our mission to integrate half a billion Indians into the mainstream economy. Our collective energy and focus on customer satisfaction are the cornerstones of our success.
About Us:Paytm stands at the forefront of India's mobile payments and financial services sector, revolutionizing transactions with mobile QR payments. We develop cutting-edge technologies that empower small businesses in payments and commerce. Our mission is to integrate half a billion Indians into the mainstream economy through technology.Expectations/Requirements:The Key Account Manager will primarily focus on acquiring new clients, including merchants and brands from large enterprise and corporate accounts. This role involves creating sales funnels and successfully closing deals. Skills essential for success in this position include:Adaptability: A positive, can-do attitude with the creativity to overcome challenges.Focus amidst Distractions: The ability to concentrate on priority tasks and goals despite interruptions.Persuasion: Proficient in presenting ideas and proposals in a compelling manner that resonates with stakeholders and encourages action.Professionalism: Demonstrating a mature and professional demeanor in all situations.Sense of Urgency: Capable of prioritizing and acting decisively to meet deadlines and avoid crises.Why Join Us:We offer a collaborative, output-driven environment that fosters unity across various business sectors through technology. Enhance revenue potential by increasing cross-sell opportunities and receive constructive feedback from peers on your contribution to shared goals. We value respect earned through performance, not demanded.Compensation:If you are the right fit, we are committed to creating wealth for you. With over 500 million registered users and 21 million merchants within our ecosystem, you will help democratize access to credit for deserving consumers and merchants. Join us in shaping India's largest digital lending narrative!
About Us:Paytm stands at the forefront of India's mobile payments and financial services sector. As the trailblazer of the mobile QR payments revolution, we are dedicated to developing innovative technologies that empower small businesses in their payment and commerce journeys. Our mission is to onboard half a billion Indians into the mainstream economy through cutting-edge technology.About the Team:The EDC Retail team is integral to Paytm's suite of business tools, aimed at helping merchants grow and efficiently manage their operations through simplicity and data-driven insights.Key Responsibilities:● Drive sales of our devices among merchants in designated micro-markets.● Engage directly with high-quality merchants, ensuring a proactive sales approach.● Mitigate risks related to fraud and chargebacks through careful merchant onboarding processes.● Follow the risk management guidelines established by the team, visiting merchants to address high-risk concerns.● Leverage existing relationships to gain referrals for other high-quality merchants.● Collaborate with various Business & Technology Teams within Paytm to uncover and resolve operational bottlenecks.● Embody the Paytm brand ethos – Stay Hungry, Stay Humble, Stay Relevant!Qualifications:● Proven ability to identify and engage potential clients while leveraging your professional network.● Experience in B2B field sales, including cold calling, pre-sales, and lead generation.● Familiarity with technology and user experience principles.● Excellent communication, sales, and negotiation skills.● A commitment to continuous improvement and a willingness to experiment.Education: A bachelor’s degree or higher is required.
Sectigo is excited to welcome a skilled Validation Specialist I to our expanding global team in Chennai. As a key player in our organization, the Validation Specialist I will oversee the daily operations related to validation certificate orders. This role involves conducting thorough online research to authenticate customer organizations applying for certificates, validating their contact information, and meticulously reviewing, auditing, and issuing certificate orders. You will collaborate closely with Sectigo’s certificate customers and internal teams while providing exceptional assistance via phone, email, and live chat.Please note that the Reporting Manager and Work Arrangement requirements may be adjusted to meet the evolving needs of the business, ensuring operational agility and organizational effectiveness.This is a full-time, in-office role located at our Chennai office in DLF IT Park, Manapakkam, with a commitment of 5 days a week.Key responsibilities and expectations for this position include:Processing orders for TLS and other security products in compliance with industry standards and company protocols.Conducting research to validate customer organizations and authenticate their contact details.Delivering outstanding customer service and support via phone, email, and live chat.Independently resolving customer support issues and escalating cases as necessary.Managing day-to-day tasks associated with maintaining Sectigo’s customer base.Additional tasks may be assigned in response to company initiatives and business requirements.
Full-time|₹700K/yr - ₹1.4M/yr|On-site|Chennai, Tamil Nadu, India
Join our dynamic team as a Lead Plumbing Modeller for one of Weekday's esteemed clients!Salary Range: ₹700,000 - ₹1,400,000 (INR 7-14 LPA)We are on the lookout for a seasoned Plumbing Modeler to take on a leadership role in developing and coordinating BIM-based plumbing and MEP models for large-scale projects. In this pivotal position, you will oversee plumbing modeling activities, guide technical teams, and ensure the precision of design documentation for commercial, institutional, and public-sector facilities.Your expertise in building services engineering, along with hands-on experience in BIM tools, will be essential as you coordinate with multidisciplinary design teams to seamlessly integrate plumbing systems into overall building designs. You will prepare and review technical drawings, specifications, and design documentation, ensuring compliance with project standards and engineering best practices.Moreover, you will mentor junior engineers and modelers, fostering high-quality outputs and adherence to project timelines. Your contributions will extend to design discussions, feasibility studies, and project coordination meetings to facilitate efficient project delivery. This role offers the chance to engage with technically challenging engineering projects and develop leadership and project management skills within a collaborative environment.The ideal candidate will possess extensive experience in plumbing design and BIM modeling, coupled with the ability to manage teams and collaborate with professionals across various disciplines. This position is perfect for a technically adept individual eager to embrace leadership responsibilities while delivering exceptional engineering solutions for complex building systems.
Role Overview a2mac1 is looking for an Exterior Team Leader to guide its engineering team in Chennai, Tamil Nadu. This position focuses on team management, project delivery, and supporting business growth through operational oversight and continuous improvement. Main Responsibilities Team Management and Daily Oversight Lead, support, and develop a local team of engineers, including involvement in hiring, onboarding, and career growth efforts with the Local Head of Costing. Identify technical skill gaps within the team and coordinate targeted training with Subdomain Leaders. Foster a constructive team culture that values feedback and high standards. Allocate engineers to projects and tasks based on expertise and workload, ensuring effective use of resources. Monitor workload distribution and maintain regular communication with team members. Opportunities Management Represent the local Domain in Sales activities, involving engineers in customer pitches and early-stage acquisition work as needed. Evaluate technical feasibility, resource needs, and project timelines for Costing Library vehicle opportunities, following established procedures. Work with other Team Leaders to share resources according to set protocols. Oversee preparation of Sales teasers when requested by the Local Head of Costing. Delivery Excellence Ownership Coordinate the team to ensure plans are followed at the Domain level, proactively address issues, and act as a link between Project Managers and engineers. Manage use of local Domain resources to support project delivery. Ensure compliance with working standards, helping the team select between global and localized standards as appropriate. Act as the first escalation point for issues, providing direct problem-solving support and escalating unresolved matters as needed. Review all deliverables for quality before client submission, maintaining high standards on every project. Location This position is based in Chennai, Tamil Nadu, India.
About ZuoraAt Zuora, we empower businesses to grow intelligently and adapt swiftly. Our innovative platform supports modern business models, including subscriptions, usage-based pricing, AI-driven solutions, and outcome-based offerings. We enable companies to launch new products, streamline complex billing processes, and achieve predictable, recurring revenue.Having led the Subscription Economy for over a decade, we're now pioneering advancements by developing the ultimate platform for quote-to-cash and equipping businesses to monetize their products and services on a flexible, AI-ready foundation.The Team & RoleWe are on the lookout for a dedicated and customer-oriented IT Support Specialist to join our Chennai team. The ideal candidate will provide outstanding technical support to users across the country. This role demands a blend of technical know-how, exceptional communication abilities, and a proactive problem-solving mindset. We are committed to integrating new technologies to elevate our work environment, and we need a team eager to embrace new challenges. Become part of a dynamic company positioned for growth within an engaging and energetic team!Our Tech Stack: MacBooks, Windows laptops, Zoom/Neat technology, Google Workspace, Slack, and a variety of applications used by our employees.What You’ll DoService DeskMonitor and triage incoming tickets in the IT Helpdesk Ticket QueueProvide prompt responses to all issues, ensuring internal communication is updated...
Roles & ResponsibilitiesEvaluate application performance to identify potential bottlenecks, propose solutions, and collaborate with developers to implement fixes.Install essential software applications to enable employees to fulfill their roles effectively.Oversee and monitor all installed systems and infrastructure to ensure optimal operation.Diagnose, troubleshoot, and document technical issues to facilitate swift resolutions.Create and maintain custom scripts aimed at enhancing system efficiency and promoting automation.Provide technical support for MAC and PC systems while adhering to established protocols for software installation.Deliver Helpdesk and Remote Desktop support to assist users effectively.
Join Sectigo as a Technical Support Specialist and be a key player in delivering exceptional customer service and technical assistance. In this role, you will troubleshoot and resolve complex issues related to our products and services, ensuring customer satisfaction and promoting our brand's reputation.Your expertise will help guide customers through their technical challenges, providing comprehensive solutions and fostering a positive user experience. This position is ideal for individuals who are passionate about technology and enjoy helping others.
About Zuora Zuora helps businesses adapt and grow in changing markets. The Zuora platform supports a range of business models, including subscription services, usage-based pricing, and AI-powered solutions. Companies use Zuora to launch new products, automate complex billing, and build steady, recurring revenue. With over a decade of experience shaping the Subscription Economy, Zuora is building a flexible quote-to-cash platform. This foundation helps organizations monetize products and services with agility and intelligence. Role Overview The Application Support Engineer II joins Zuora's Global Customer Support team. This role focuses on delivering technical support for Zuora Billing and applying AI tools to improve customer experience and support processes. The position offers opportunities to deepen product knowledge, drive product improvements, and shape modern support workflows. What You Will Do Level 2 Technical Support: Handle complex customer inquiries for Zuora Billing via ticketing systems and live channels, such as Zoom. Own cases from intake to resolution, ensuring timely and thorough solutions that maintain high customer satisfaction. Issue Analysis and Resolution: Prioritize and assess incoming issues based on urgency and business impact. Use analytical skills to identify root causes, investigate defects, document findings, and resolve or escalate cases with clear technical context. AI-Driven Support: Use AI tools to speed up issue diagnosis, improve response quality, and reduce resolution times. Provide feedback on AI tool performance and suggest ways to automate and improve workflows. Collaboration: Work closely with Engineering and Product Management to advocate for customer needs, assist with defect resolution, and influence product improvements. Share insights to help enhance product reliability and functionality. Knowledge Sharing and Escalation Management: Contribute to Knowledge-Centered Service (KCS) by creating and maintaining documentation on configuration, customization, and integrations. Manage critical escalations and communicate proactively with stakeholders. Location This position is based in Chennai, Tamil Nadu, India.
We are seeking a dedicated Support Analyst to join our dynamic team at Squircle IT Consulting Services Pvt Ltd in Chennai. As a Support Analyst, you will play a crucial role in ensuring that our clients receive exceptional support and solutions for their technical needs. You will engage with various stakeholders to troubleshoot issues, analyze client requirements, and provide timely resolutions.
We are seeking a dedicated Oracle Production Support Specialist to join our dynamic team at Squircle IT Consulting Services Pvt Ltd. This role is essential for ensuring the stability and efficiency of Oracle applications in a fast-paced environment.
We are seeking a dedicated and skilled Product Support Specialist to join our dynamic team at weekday-1. In this role, you will be the first point of contact for our customers, providing them with exceptional support and guidance regarding our products.Your expertise will help ensure that customers receive timely assistance and solutions, enhancing their overall experience with our brand. If you are passionate about customer service and enjoy solving problems, we would love to hear from you!
Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Windows L2 Support Engineer. In this role, you will provide technical support for Windows operating systems and applications, ensuring a seamless experience for our clients. You will troubleshoot and resolve issues, manage incidents, and assist in system upgrades and installations. Your expertise will play a crucial role in maintaining high customer satisfaction.
Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Unix/Linux Production Support Engineer. In this vital role, you will be responsible for maintaining and supporting Unix and Linux environments, ensuring optimal performance and uptime. You will collaborate with cross-functional teams to troubleshoot issues, implement solutions, and improve processes.We are looking for an individual who is passionate about technology and eager to contribute to our mission of delivering excellent IT solutions. You will have the opportunity to work in a fast-paced environment where your skills will be challenged and developed.
Join our dynamic team as a Unix Production Support Specialist where you will be at the forefront of ensuring the stability and performance of our Unix-based systems. This role is ideal for those passionate about technology and eager to solve complex challenges in a fast-paced environment.
Mar 21, 2016
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