Support Team Leader - India

Wrike builds a work management platform designed to help teams collaborate and organize projects. By centralizing tasks, Wrike aims to simplify workflows and help people focus on what matters most. This Team Leader, Account Development (APAC) role is based in Bangalore and plays a key part in Wrike’s growth across India and the wider APAC region. Reporting to the Sales Director in Australia, this M2-level position combines direct sales responsibilities with team leadership. The role involves leading a new team focused on very small business (VSB) and small-to-medium business (SMB) accounts, while also maintaining a personal sales quota. What you will do Meet and exceed both personal and team sales quotas for APAC VSB and SMB accounts. Oversee daily operations for the Account Development Management team in India, ensuring strong performance and timely project delivery. Champion the use of AI tools such as Wrike AI and Gemini to enhance sales planning and forecasting. Analyze team calls using AI to provide coaching and encourage AI-driven sales practices. Collaborate with Account Development leaders in Europe to align global best practices with APAC strategies. Mentor team members and implement Professional Development Plans to support individual growth. Continuously refine team processes and introduce new methods to improve outcomes. Role focus Player-coach: Balance individual sales with team management. Connect the India hub with Wrike’s global teams for effective strategy execution in APAC.

About Wispr FlowAt Wispr Flow, we aim to revolutionize how users interact with their devices, making it as seamless as having a conversation with a close friend.Our innovative voice dictation platform has become the preferred choice over traditional keyboards, thanks to its exceptional understanding on the first attempt. Wispr Flow is context-aware, personalized, and compatible with any typing scenario, whether on desktop or mobile.Looking ahead to 2026, we are not only enhancing our dictation services but also developing native actions through an agentic framework that intuitively understands user needs while providing reliable solutions.Our diverse team consists of AI researchers, designers, growth specialists, and engineers dedicated to reimagining human-computer interaction. We cherish high-agency team members who prioritize open communication, are user-obsessed, and pay attention to detail. We thrive on lively discussions, seek the truth, and aim for real-world impact.With a remarkable revenue growth of over 150% each quarter for the past year, we have successfully raised $81 million from leading venture capital firms and well-known angel investors.Join Us in Expanding Wispr Flow in IndiaWe are in the process of building our go-to-market strategy for India from scratch. This role will be one of the initial hires on that team, collaborating closely with the India lead to transform conceptual ideas into effective growth channels. This position is designed for a growth generalist who enjoys taking initiatives from the brainstorming phase to live implementation.Your ResponsibilitiesThis entry-level role will expose you to multiple channels during your first six months, typically ranging from 5 to 8.Your tasks will include:Managing multiple channels concurrently - You will work on partnerships, creator programs, podcasts, performance marketing, offline activations, and content experiments, turning initial concepts into real-time tests quickly.Conducting experiments and scaling successful strategies - Test a variety of approaches, eliminate the ineffective ones, and focus on scaling those that yield positive results.Developing repeatable systems from successful outcomes - Document effective strategies to create a playbook, ensuring growth continues to build rather than resetting with each campaign.Leveraging tools and AI for efficiency - Utilize automation for research, content creation, reporting, and operational tasks to enhance speed and productivity.Taking ownership of channels over time - Gradually assume full responsibility for various channels as you grow in the role.

About Us:Paytm stands at the forefront of India's mobile payments and financial services landscape. As a trailblazer in the mobile QR payments revolution, we empower small businesses through innovative payment and commerce technologies. Our mission is to integrate half a billion Indians into the mainstream economy using cutting-edge technology.Role Overview:As a Key Account Manager, you will primarily focus on acquiring new merchants, brands, and corporate accounts. You will create a strategic sales funnel and drive account closure to achieve our ambitious growth targets.Key Skills Required:Adaptability: Maintain a positive, solution-oriented mindset while overcoming challenges.Focus: Ability to concentrate on priority tasks amidst distractions.Persuasion: Skillfully present ideas and proposals that resonate with stakeholders, encouraging positive action.Professionalism: Exhibit a mature and appropriate demeanor in all situations.Sense of Urgency: Prioritize and execute tasks decisively to meet deadlines.Why Join Us:You will be part of a dynamic, collaborative environment that fosters innovation across various business functions through technology. Enhance revenue through cross-selling opportunities while receiving constructive feedback from peers. We value respect and collaboration, ensuring a supportive workplace for all employees.Compensation:If you are the right fit, we are committed to creating wealth for you. With a vast ecosystem of over 500 million registered users and 21 million merchants, we are uniquely positioned to democratize credit for deserving consumers and merchants. Join us and be a part of India’s largest digital lending success story!

Founded in 2004, OLIVER is a pioneer in creating, managing, and operating customized in-house agencies and marketing ecosystems for brands. With partnerships spanning over 300 clients across more than 40 countries, our distinctive approach fosters creativity and efficiency, enabling us to provide tailored solutions that engage audiences effectively.&nbsp;As part of The Brandtech Group, we leverage advanced AI technology to transform how we conceptualize and execute projects. Our AI solutions enhance productivity, ignite creativity, and facilitate informed decision-making, empowering our teams to generate innovative and impactful outcomes.&nbsp;Role:&nbsp; Social Media Lead - APACLocation: </span>Bangalore, India&nbsp;Key Responsibilities:&nbsp; Lead the regional YouTube Shopping social marketing efforts, focusing on the Go-To-Market strategy and influencer campaign management.&nbsp; Collaborate with regional social agency partners to ensure timely delivery of marketing materials for YouTube shopping.&nbsp; Formulate Go-To-Market strategies for social marketing initiatives that align with business and marketing objectives.&nbsp; Work closely with external partners to ensure smooth execution of plans and deliverables.&nbsp; Provide insights to internal teams regarding social media trends and potential brand crises that may affect the business.&nbsp; Guide and implement paid media strategies to enhance reach.

About Us:Paytm is at the forefront of India's mobile payments and financial services landscape. As the pioneer of the mobile QR payments revolution, we develop innovative technologies that empower small businesses in managing payments and commerce. Our mission is to onboard half a billion Indians into the mainstream economy through the power of technology.About the Team:The EDC Retail team focuses on enabling merchants to grow and efficiently manage their businesses using data-driven technology.Key Responsibilities:● Drive sales of our payment devices to merchants within a designated area.● Actively engage in the field to identify and connect with quality merchants.● Mitigate risks related to fraud and chargebacks by ensuring a thorough and effective merchant onboarding process.● Follow risk management guidelines and address high-risk issues during merchant visits.● Generate referrals by leveraging existing satisfied clients to connect with more quality merchants.● Collaborate with various Business and Technology Teams within Paytm to identify and resolve common operational bottlenecks, particularly in technology.● Represent the Paytm brand with enthusiasm and integrity – Stay Hungry, Stay Humble, Stay Relevant!Qualifications:● Proven ability to identify and build relationships with potential clients by leveraging your network.● Experience in B2B sales, cold calling, pre-sales, and lead generation is essential.● Strong understanding of technology and user experience principles.● Excellent communication, sales, and negotiation skills are required.● A mindset geared towards experimentation and continuous improvement.Education Requirement:A bachelor's degree or higher is required.

About AirwallexAirwallex stands as the premier unified payments and financial platform designed specifically for global enterprises. With our innovative blend of proprietary infrastructure and advanced software solutions, we empower over 200,000 businesses around the globe—including esteemed names like Brex, Rippling, Navan, Qantas, and SHEIN—to manage everything from business accounts and payments to spend management and treasury services, all integrated on a global scale.Founded in Melbourne, our team comprises over 2,000 of the brightest minds in technology, operating in 26 offices worldwide. Currently valued at $8 billion and backed by renowned investors such as T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of shaping the future of global payments and financial services. If you're ready to embark on the most ambitious journey of your career, we invite you to join us.

We are seeking a dynamic and results-driven Strategic Account Executive to join our team in Bangalore, India. In this pivotal role, you will be responsible for managing and expanding relationships with our key accounts, driving growth and ensuring customer satisfaction.Your primary focus will be on developing strategic partnerships, identifying new business opportunities, and delivering exceptional service to our clients. You will collaborate closely with cross-functional teams to create tailored solutions that meet the unique needs of our customers.

Are you ready to drive the future of global connectivity?At Kong, we believe in the power of connections and are looking for a dedicated People Operations Specialist to join our dynamic team. If you are passionate about people and possess a keen attention to detail, we encourage you to apply even if you don’t meet every single qualification; we value strong candidates with diverse skills and interests.About the RoleIn this pivotal role, you will support our expanding workforce across the globe, with a specific focus on the India (IST) / APAC time zone. Your contributions will be vital in ensuring efficient HR operations, enhancing employee experiences, and streamlining scalable people processes. As our People Operations team grows, you will play a crucial role in fostering operational excellence and consistency within our HR practices.Key ResponsibilitiesHR Operations & SystemsOversee daily HR operations and ensure the accuracy of employee records within HR systems (e.g., Workday).Maintain data integrity and ensure timely updates across all platforms.Employee Lifecycle ManagementManage the end-to-end employee lifecycle, including onboarding, internal transfers, and offboarding.Create a welcoming and engaging onboarding experience for new hires in the IST/APAC region.Benefits AdministrationAdminister regional benefits programs (India/APAC) and serve as the primary contact for employee inquiries.Collaborate with vendors to ensure effective execution and compliance.HR ComplianceEnsure compliance with local labor laws and internal HR regulations.Maintain documentation and assist with audits as necessary.Employee SupportProvide timely, empathetic, and confidential support for employee inquiries.Act as a trusted HR contact for employees based in the IST region.Process Optimization & ReportingIdentify areas for improvement in HR processes and enhance employee self-service capabilities.Collaborate on reporting initiatives to provide insights into HR metrics.

WPP Media seeks a Director of Growth for the West Region of India. This senior role centers on expanding business, especially in the SMB sector, across Bangalore, Gurgaon, and Mumbai. The position carries direct revenue responsibility and calls for a mix of media expertise and digital-first thinking. Role overview The Director of Growth leads efforts to acquire new clients, forge partnerships, and drive scalable growth for WPP Media in the region. The role requires a strong understanding of the media landscape and a hands-on approach to building business opportunities. Key priorities Acquire and develop new client relationships, with a focus on SMBs Build and maintain strategic partnerships Drive revenue growth and support business expansion Company values Be Extraordinary: Inspire creative transformation and lead collaboratively Create an Open Environment: Foster trust and balance experiences for both people and clients Lead Optimistically: Encourage growth and development throughout the organization WPP Media is the AI-driven media division of WPP, supporting global brands with integrated talent, data, and strategic partnerships. The team uses the WPP Open marketing platform and Open Intelligence to help clients improve the impact of their media investments. More information is available at wppmedia.com.

About AnthropicAt Anthropic, we are dedicated to creating AI systems that are not only reliable but also interpretable and steerable. Our mission is to ensure that AI benefits both our users and society at large. Our rapidly expanding team comprises passionate researchers, engineers, policy experts, and business leaders collaborating to develop AI systems that truly serve the greater good.Position Overview: Account Executive, Public Sector - IndiaAs an Account Executive focusing on the Indian Public Sector at Anthropic, you will be pivotal in promoting the adoption of safe, advanced AI technologies within governmental and public sector entities across India. You will utilize your consultative sales acumen and in-depth knowledge of the Indian public sector landscape to drive revenue growth and establish long-term, strategic partnerships with customers. Collaborating with teams in GTM, product, policy, and marketing, you will help craft our market entry strategy and value proposition tailored specifically for the public sector in India.

We are seeking a dynamic Business Development Manager specializing in Corporate Social Responsibility (CSR) to join our team in Bangalore. In this role, you will lead initiatives aimed at fostering partnerships that promote sustainable growth and community engagement. Your expertise will help drive our mission to create a positive social impact while achieving business objectives.

Founded in 2004, OLIVER stands as the world's premier expert in designing, establishing, and managing customized in-house agencies and marketing ecosystems for brands. With partnerships spanning over 300 clients across more than 40 countries, our innovative model fosters creativity and operational efficiency, enabling us to craft solutions that resonate profoundly with audiences.&nbsp;As part of The Brandtech Group, we lead the charge in harnessing cutting-edge AI technology to transform our creative and delivery processes. Our AI solutions bolster efficiency, ignite creativity, and enhance decision-making, empowering our teams to generate innovative and impactful outcomes.&nbsp;Position: Lead, Master Brand Social – YouTube India (via Oliver)Location: Bangalore, IndiaAbout the Role:&nbsp;YouTube is a vibrant cultural hub in India, where millions gather to learn, connect, and find inspiration. We are seeking a visionary leader to join the YouTube India social team through our staffing partner, Oliver. In this influential role, you will drive YouTube's master brand initiatives across social platforms, redefining how one of the world's leading brands engages with a rapidly evolving market like India.As the Lead for YouTube Brand & Social in India, you will serve as the strategic architect behind YouTube's persona across social media channels. Your passion for audience trends and brand storytelling will guide you as you oversee always-on content and major campaigns, fostering a connection with our diverse audience.

About Paytm Payments Paytm Payments leads India's mobile payments and financial services sector, helping small businesses connect with the mainstream economy. The company’s mission is to empower half a billion Indians through technology-driven solutions. Team Focus: QR & Soundbox The QR & Soundbox team equips merchants with tools that simplify business operations and support growth through data-driven insights. Role Overview The Team Leader - Offline Merchant QR will guide Paytm’s merchant QR initiatives in Bangalore. This position manages customer relationships from first contact to completed sale and represents the Paytm brand in the field. Key Responsibilities Drive sales of Paytm products and services to offline merchants. Build and maintain strong, ongoing customer relationships. Required Qualifications Own a smartphone, bike, and helmet. Strong drive for growth and development. Deep understanding of the local market. Experience in a channel sales role, managing a team of at least five members. Knowledge of distribution strategies, market expansion, and performance tracking. History of motivating teams to achieve sales incentives. Essential Skills At least 3 years in channel and distribution management. Direct experience leading teams. Proficiency with Excel and sales-focused data tools. Education Bachelor’s degree preferred. A Master’s degree is an advantage. What Sets Paytm Apart Collaborative culture that encourages innovation across business functions. Opportunities to increase revenue per user through cross-selling. Structured peer feedback to support professional development. Work in a team culture built on mutual respect and support. Compensation Paytm is committed to supporting financial growth for the right candidate. Join a company at the center of India’s largest digital lending ecosystem, serving over 500 million registered users and 21 million merchants.

Join us in empowering global customers to connect with culture through their passions.Why You'll Love This OpportunityAs the Team Leader for Customer Service, you will be pivotal in developing and expanding StockX's global customer service organization. Your mission will be to create exceptional experiences that foster trust across all interactions, regions, and channels. By joining StockX, you will bring a refreshing viewpoint while quickly immersing yourself in our operations, customer base, and business ethos. Leading with a customer-centric approach, you will cultivate a high-performing team that elevates service standards worldwide.This role transcends routine support; it focuses on building, coaching, and operationalizing excellence at scale, ensuring we provide consistent, high-quality experiences that enhance customer loyalty, retention, and brand trust.Your ResponsibilitiesLead, mentor, and develop a team of Customer Experience Associates, fostering a culture of accountability, growth, and recognition.Assist in the establishment and scaling of new or evolving teams, ensuring robust onboarding, training, and performance foundations.Set clear expectations and performance standards aligned with global service objectives.Serve as a customer advocate, prioritizing trust, quality, and effective resolutions in all decisions.Manage complex and escalated customer issues with a calm, confident, and customer-first mindset.Identify customer pain points and collaborate with cross-functional teams to implement improvements.Take ownership of team performance metrics including CSAT, quality, productivity, and SLA adherence.Utilize data and insights to uncover trends, gaps, and opportunities for enhancement.Ensure operational consistency across various channels (chat, email, phone, SMS) and workflows.Collaborate with global stakeholders to maintain alignment and consistency across regions and teams.Contribute to process enhancements, tooling upgrades, and workflow optimization.Support change management initiatives, including the rollout of new processes, tools, and job aids.Build strong partnerships across Customer Service, Product, Operations, and other cross-functional teams.Act as a vital link between frontline teams and leadership, ensuring clear communication and alignment.Promote a culture of continuous feedback and innovation.

About Us:Paytm stands as India's premier mobile payments and financial services distribution platform, recognized for its role in pioneering mobile QR payments. Our mission is to empower half a billion Indians and integrate them into the mainstream economy through innovative technology solutions aimed at transforming payments and commerce for small businesses.About the Team:The Oil and Gas vertical is dedicated to enhancing offline payment solutions, focusing on the payment processing of fuel and gas bills through QR Codes and POS systems. Our team interacts closely with petrol and gas station merchants and various retail businesses, managing end-to-end sales and operations, onboarding new merchants, and ensuring excellent service for existing partners while fostering strong relationships with PSU and Oil Marketing Companies.About the Role:As a Team Leader, you will:1. Formulate comprehensive plans and strategies to expand business and meet the company's sales targets.2. Cultivate a culture of success and continuous achievement within the team.3. Oversee sales teams and operations to ensure sustained growth.4. Establish an optimal sales force structure that aligns with company goals.5. Recruit and develop sales personnel to maximize their potential.6. Design and implement sales training programs that align with the company’s objectives.7. Manage customer expectations to maintain high levels of satisfaction.8. Identify and implement improvements in sales processes to drive effective sales outcomes.Requirements:1. A graduate degree is mandatory.2. Proven experience in sales and related roles.3. Familiarity with loyalty business models.4. Ability to set and monitor sales targets for the team.5. Conduct reviews of the sales team’s performance.6. Research and explore new techniques to boost customer engagement.7. Responsible for managing an assigned territory within the Oil and Gas sector.8. Strong communication and leadership skills are essential.9. Proficiency in Excel is an added advantage.Key Skills for Success:1. Exceptional drive, initiative, and self-motivation.2. Ability to engage both internal and external stakeholders effectively.3. Strong understanding of technology and user experience.4. Passion for simplification and innovation.5. A growth mindset and a willingness to continuously improve.Education:Graduation or Post Graduation preferred.Compensation:If you are the ideal candidate, we are committed to rewarding you with competitive compensation. With over 500 million registered users and a vast merchant ecosystem, we are positioned uniquely to democratize credit for deserving consumers and merchants.

Role overview Paytm Payments seeks a Team Leader to guide its Oil & Gas sector team in Bangalore, Karnataka. This leadership position centers on managing a group of professionals who deliver solutions tailored for clients in the Oil & Gas industry. What you will do Direct and support a team handling projects within the Oil & Gas sector Encourage operational excellence throughout ongoing work Contribute to the delivery of solutions that address client requirements in the Oil & Gas field Location The role is based in Bangalore, Karnataka.

Team LeadAs a Team Lead in our Digital Engineering department, you will be responsible for guiding and mentoring a dynamic team of engineers. You will lead projects, ensuring quality and efficiency, while fostering an innovative environment that encourages collaboration and growth. Your leadership will drive the success of our engineering initiatives and contribute to the overall objectives of our organization.

Join us at the forefront of technological innovation as we radically transform the data storage landscape. At Pure Storage, you will engage with cutting-edge technologies and collaborate with some of the brightest minds in the industry.If you're eager to embrace endless opportunities and make a significant impact in the tech world, we welcome you to be part of our journey.YOUR ROLEAs a Zuora Developer at Pure Storage, you will be pivotal in architecting our critical subscription and billing engine. Your expertise will drive the enhancement of our financial ecosystem through the design of advanced workflows, while leading our transition to innovative models such as Order Harmonization. Collaborating closely with Finance, Sales Operations, and Engineering, your work will ensure our billing platform scales effortlessly as we continue to lead the industry in growth and innovation.KEY RESPONSIBILITIESDesign Complex Workflows: Create and implement sophisticated Zuora workflows leveraging Lambda functions, ZOQL, and liquid operations to automate complex billing cycles and data processing.Oversee Strategic Transitions: Lead the technical migration from Zuora Subscription Billing to Order Harmonization, managing API re-architecture and optimizing processes to guarantee uninterrupted revenue operations.Integrate the Ecosystem: Develop and sustain robust integrations between Zuora, Salesforce (via 360 Sync), and NetSuite to ensure real-time data integrity across our lead-to-cash pipeline.Scale Customization: Configure and optimize the Zuora Product Catalog, security settings, and communication profiles to accommodate rapid product lifecycle changes.

For over two decades, Smartsheet has empowered individuals and teams to achieve remarkable results. Our innovative work management tools and scalable solutions enable teams to automate repetitive tasks, gain insights, and work smarter. We are committed to creating a collaborative environment that fosters creativity and drives meaningful work. When challenges meet purpose and passion translates into progress, that’s the magic we strive for every day.Smartsheet is seeking a Technical Support Team Lead to join our dynamic Technical Support organization. In this pivotal role, you will serve as a subject matter expert within our feature-specific support teams. You will engage with a wide range of technical customer inquiries, collaborate closely with our Engineering partners to manage escalations, drive enhancements in case resolution and quality assurance, and provide mentorship to the technical team. You will also play a key role in training and hiring processes and ensure that the voice of Support and our customers is integrated into product development.The ideal candidate will be dedicated to improving both customer and support agent experiences. Strong multitasking abilities, exceptional troubleshooting skills, comfort in ambiguous situations, and a confident demeanor are essential for success in this role. This individual will possess a blend of technical, analytical, and collaborative skills, partnering effectively with a distributed team across various functions and regions. A proven track record of driving change to empower support teams and a passion for the growth and success of Smartsheet’s customers will set you apart.At Smartsheet Support, we pride ourselves on providing empathetic and expert assistance. We are the first line of defense for our customers, addressing issues, sharing best practices, and advocating for users. Our specialized teams are aligned with various domains of knowledge, ensuring efficient and effective customer resolutions.You will report to a Support Manager. This is an in-office position.