About the job
Support Specialist for POS Systems
Full-time or Part-time (minimum 25 hours/week) | Hannover (Hybrid)
About Everfield
Everfield specializes in acquiring, developing, and expanding European software companies across various markets. We provide our companies with the strategic resources they need to reach the next level of growth. Our mission is to realize ambitious visions, promote sustainable growth, and unlock new opportunities within the European software ecosystem.
The companies within the Everfield ecosystem maintain their teams, brands, and locations to focus on their core competencies: developing innovative products and providing comprehensive customer support. Everfield offers targeted assistance in recruitment and HR as well as access to an expert team specializing in building and growing European B2B SaaS companies, advising on both financial and operational matters.
Since our founding in 2022, Everfield has established a presence in 9 countries and continues to grow.
About Matrix POS
Matrix POS is a technology company specializing in POS systems for the hospitality sector. With flexible hardware and software solutions, Matrix POS provides restaurateurs and food service operators unique opportunities to streamline their operations and focus on what matters most: their guests. Clients ranging from small family-owned restaurants to large hospitality chains trust the fully customizable comprehensive solution and the expertise of Matrix POS.
Matrix POS has been part of Everfield since 2024. The team is based in Hannover, Germany.
About the Role
Are you a hospitality professional with a passion for IT? Do you want to not only delight guests but also help restaurateurs elevate their business to the next digital level? If so, you’re in the right place!
Your Responsibilities:
You are the first point of contact for our clients in the hospitality and hotel sectors, providing competent support via phone.
You assist customers with inquiries and technical issues related to our POS systems.
You collaborate with the development team to address product improvements and bugs.
If you are eager to grow within a dynamic team and make an impact in the European software landscape, we encourage you to apply!
