Support Engineer at plain | San Francisco

Hello, I’m Phil, the Head of Sales at Plain, and I’m thrilled to announce that we are looking for a passionate Partnerships Manager.At Plain, we are revolutionizing customer support for the next generation of B2B companies. Our mission is to create the fastest and most robust platform that transcends traditional reactive support, allowing businesses to cultivate genuine relationships with their customers.Some of the most innovative companies in the world, including Cursor, Ashby, and Sanity, rely on Plain to streamline customer interactions, facilitate rapid team collaboration, and enhance their workflows with the power of AI.We are a close-knit team with offices in San Francisco and London, and this position offers a hybrid work model, requiring you to be in our SF office three days a week.Why This Role is UniqueAs our inaugural hire for the Partnerships department, you will play a pivotal role in establishing key partnerships that align with our sales and product objectives, directly influencing our product roadmap and sales pipeline.Your ResponsibilitiesDevelop a strategic ecosystem that propels Plain into new markets by fostering partnerships with aligned companies.Forge and nurture mutually beneficial relationships with partners, encompassing targeting, relationship building, and negotiating commercial terms.Collaborate with the Sales team to pinpoint companies that will enhance revenue streams and unlock new market opportunities.Coordinate with the Product team to identify priority features that align with our partnership strategy and assess their potential revenue impact.Sustain and grow existing partner relationships, ensuring continuous value delivery across our ecosystem.This Role is Ideal for You If You...Have over 5 years of experience in software partnerships.Have been part of an early Go-To-Market team (from Series A to Series B) and understand the dynamics of building from the ground up.Are proficient with various AI tools to enhance your execution capabilities.Possess a keen eye for detail and thrive in an agile environment where each deal is unique.Share a passion for shaping product direction as much as for fostering partnership relations.Desire to work in-office, engaging with partners and learning from colleagues in San Francisco.

Plain develops a platform that helps B2B enterprises move past reactive customer support. The team’s mission centers on building lasting business-customer relationships by making support more efficient and collaborative. Companies such as Cursor, Ashby, Vercel, and Granola rely on Plain to streamline interactions and improve workflows with AI-powered features. This Customer Success Manager position is based in San Francisco and follows a hybrid schedule. Expect to work from the office three days a week, starting early (around 7:30-8am) to coordinate with European colleagues. The office atmosphere includes morning music and stocked coffee and tea to start the day. Role overview The Customer Success Manager leads onboarding and account management for Plain’s top customers. The goal is to help clients realize value quickly, remain engaged with the platform, and enjoy a consistently strong experience throughout their partnership with Plain. This role combines onboarding, account management, collecting product feedback, and close collaboration with sales, product, engineering, and support teams. Day-to-day work takes place inside the Plain platform, so your insights directly influence product development. What you will do Lead onboarding for key clients: Coordinate with sales to gather background, manage onboarding from start to finish, and help customers achieve value quickly. Set the pace, clear obstacles, and demonstrate how Plain aligns with each client’s goals from the outset. Manage and grow key accounts: Build relationships with major customers, monitor account health, oversee renewals, and spot growth opportunities by staying close to their evolving needs. Foster open communication: Set clear expectations with customers, especially when handling high-volume, fast-moving communications. Requirements At least 5 years of experience in customer success or post-sales roles at a B2B SaaS company Comfort with a hybrid schedule and early start times in San Francisco Strong interest in helping customers succeed and collaborating across teams

Hello! I'm Phil, the Head of Sales at Plain, and I’m excited to announce an opening for an Account Executive in our San Francisco office. At Plain, we are on a mission to transform customer support for the next generation of B2B enterprises. We are building a cutting-edge platform designed to help organizations move past reactive support and cultivate meaningful customer relationships.Leading companies such as Cursor, Ashby, and Sanity trust Plain for unifying customer interactions, enabling swift team collaboration, and enhancing workflows with AI capabilities.Our team is small but mighty, with offices in San Francisco and London. This role is hybrid, requiring you to be in the SF office three days a week.Why This Role is UniqueAs one of the pioneering AEs in San Francisco, you will have a pivotal role in shaping our revenue strategy and product development, while forging strong connections with some of the most innovative tech firms.Your ResponsibilitiesManage inbound leads, generate sales pipeline, and close deals. You will oversee the entire sales process, from identifying customer needs to negotiating final contract terms.Collaborate with the Demand Generation team to close the leads they generate.Continuously refine sales processes including ideal customer profiles, pricing strategies, segmentation, deal tracking, and conversion rates.Act as the voice of the customer in product discussions, establishing a trusted partnership with product and engineering teams.Assist in onboarding customers with growth potential in collaboration with our Operations team, your key partner post-sale.Join our Velocity segment, targeting companies with 5 to 249 employees.This Role is Ideal for You If You…Have experience selling complex, integration-heavy B2B SaaS solutions to SMBs. Technical experience is a plus.Have been part of an early go-to-market team (from Series A to B) and understand the dynamics of building from the ground up.Are passionate about the art of sales, excelling at discovery calls, delivering compelling product demonstrations, and negotiating effectively.Are detail-oriented and thrive in a fast-paced environment where each deal presents unique challenges.Value product development as much as achieving sales targets.Are excited to shape our future while driving revenue growth.

At Lever, we are on a mission to solve the most pressing challenge in the corporate world: attracting and hiring exceptional talent. Our innovative hiring software is trusted by industry leaders such as Netflix, Yelp, Cirque du Soleil, Shopify, and Eventbrite to help them build and expand their teams. We are at the forefront of redefining the talent acquisition landscape and are eager to welcome passionate individuals to join us in this exciting journey.THE CHALLENGEAs we revolutionize the recruiting software space and emphasize the significance of a unified talent cloud, our capacity to forge impactful strategic partnerships within the HR Tech ecosystem becomes crucial to our growth strategy. Our customers appreciate our seamless partner integrations, and enhancing both the quantity and quality of these partnerships is paramount. We are seeking a strategic thinker skilled in engaging current and potential partners to achieve ambitious revenue objectives and expand our partner offerings for Lever clients. Furthermore, collaboration with our Sales, Marketing, and Customer Success teams is essential to ensure they are well-versed in articulating the value of our partner offerings.THE OPPORTUNITYThis is an exceptional opportunity for a proactive individual who excels in navigating uncertainty and establishing processes to scale a high-growth business through current and future partnerships. You will have the chance to work across the entire Talent sector and reshape our customers’ perspectives on HR Tech. As a vital member of Lever’s Partnerships and Alliances team, you will enjoy a significant level of ownership in defining your work streams and the strategic direction of the team. Close collaboration with the Director of Partnerships and Alliances, as well as with leaders in Customer Success, Sales, Marketing, and Product, will enable you to influence this critically strategic function.THE TEAMThe Partnerships and Alliances team is dedicated to driving revenue growth through our partner ecosystem. We identify strategic new business initiatives to enhance our market share and explore new product partnerships to broaden the reach of Lever’s product suite. Our work generates direct revenue for Lever’s Sales team via partner referrals and a revenue-sharing model with our partners. This dynamic environment involves engaging and influencing both external and internal stakeholders.

Join Block, Inc. as a Product Partnerships Manager, where you'll spearhead collaborations that enhance our product offerings and drive growth. This pivotal role involves building and nurturing relationships with external partners to create innovative solutions that align with our strategic objectives.You will work closely with various internal teams, including product development, marketing, and sales, to ensure successful integration of partner solutions. Your expertise will help shape the future of our offerings and deliver exceptional value to our customers.

About FundamentalFundamental is a cutting-edge AI firm that is revolutionizing enterprise decision-making. Established by alumni from DeepMind, we have engineered NEXUS – the world's most advanced Large Tabular Model (LTM) – designed specifically for the structured data that influences critical business decisions. Supported by top-tier investors and trusted by Fortune 100 companies, Fundamental empowers organizations to unlock vast value through predictive capabilities.At Fundamental, you'll tackle unprecedented technical challenges in foundation model development and create technologies that redefine decision-making for the largest enterprises globally. This is your chance to contribute to a groundbreaking company right from its inception. Join us in shaping the future of enterprise AI.About the RoleWe are in search of a seasoned Technical Partnerships Manager to spearhead, cultivate, and expand vital technology partnerships that enhance the reach and impact of NEXUS. This pivotal role lies at the convergence of business development and technical strategy – you will forge deep, mutually advantageous relationships with cloud providers (such as AWS), data platforms, infrastructure software firms, and marketplace partners.You will serve as a liaison among our partners' technical and business teams and Fundamental's product, engineering, and go-to-market divisions – ensuring seamless integrations, collaborative solutions, and co-selling initiatives that foster adoption and revenue growth for both parties.This prominent role directly influences Fundamental's growth trajectory and how enterprises discover, implement, and scale NEXUS throughout their data infrastructures.

Why join usAt Brex, we are revolutionizing the way businesses handle their finances with our AI-driven spend management platform. Our integrated solutions—ranging from corporate cards to banking and global payment systems—are designed to help companies, from startups to large enterprises, manage their spending with confidence. With clients like DoorDash, Flexport, and Compass, we empower organizations to control expenses, optimize costs, and enhance overall efficiency.Joining Brex means pushing boundaries, challenging norms, and collaborating with some of the most innovative minds in the field. We are dedicated to fostering a diverse and inclusive work environment, where your potential knows no limits. Here, you will find the support, resources, and opportunities needed to advance your career.Sales at BrexSales serves as the heartbeat of Brex, driving customer acquisition, expanding existing partnerships, and propelling our financial growth. With limitless territories and uncapped potential, your drive dictates your success. We celebrate achievements together and recognize outstanding performance. If you aspire to sell a transformative product and take ownership of your role, you’ll find your place with us.What you’ll doAs a member of the Startups Partnership team, you will be integral to our growth strategy, focusing on establishing and nurturing relationships within the Y Combinator ecosystem. Your mission will involve forging strong partnerships from the ground up, integrating new partners into our offerings, and consistently achieving targets by turning these connections into a reliable source of client referrals. If you are passionate about collaborating with founders at the startup stage and scaling impactful partnerships, this is your opportunity to make a meaningful difference in a rapidly evolving environment.Where you’ll workThis position is based in our San Francisco office, where we embrace a hybrid work model that balances the vibrant energy of in-person collaboration with the flexibility of remote work. We require a minimum of three coordinated days in the office each week: Monday, Wednesday, and Thursday. Additionally, enjoy the perk of up to four weeks of fully remote work each year!

Role Overview Bounce is hiring a Strategic Partnerships Manager based in San Francisco, California. This role focuses on developing and managing partnerships that support the company’s growth plans. Success in this position means building strong relationships and delivering results that benefit both bounce and its partners. What You Will Do Identify and develop new partnership opportunities to support growth initiatives. Negotiate agreements with potential and existing partners. Work closely with teams across the company to implement partnership strategies. Analyze market trends and competitor activity to inform partnership decisions and strengthen bounce’s position in the industry. What We Look For Experience building and managing strategic partnerships. Strong negotiation and relationship-building skills. Comfort working in a fast-moving setting. Ability to analyze markets and competitors to guide strategy. This role is based in San Francisco, California.

Join Airwallex as a Senior Manager, Financial PartnershipsAt Airwallex, we are revolutionizing the financial landscape for global businesses. Our unique, integrated payments and financial platform empowers over 200,000 companies—including industry leaders like Brex, Rippling, and Qantas—to manage their financial operations efficiently. We are proud to be headquartered in Melbourne, with a diverse team of over 2,000 innovative professionals across 26 global offices. Backed by prestigious investors such as T. Rowe Price, Visa, and Mastercard, we are valued at $8 billion and are at the forefront of building the future of global payments.If you are eager to tackle ambitious challenges and make a significant impact in your career, we invite you to join our dynamic team.Our Core ValuesWe seek passionate builders who possess a founder-like energy and a desire for real impact. You should have a strong background in your field and a commitment to our mission and operating principles. We value speed balanced with sound judgment, curiosity, and the ability to make decisions based on first principles.Collaboration and humility are key; we believe in transforming innovative ideas into tangible products and executing tasks effectively from start to finish. Utilize AI to enhance your productivity and problem-solving capabilities. Here, you will engage with complex, high-stakes challenges alongside exceptional colleagues while advancing your career as we shape the future of global banking.About Our TeamThe Financial Partnerships team at Airwallex focuses on developing and nurturing strategic relationships with crucial financial institutions and partners globally. We are dedicated to expanding Airwallex’s network, enhancing our service offerings, and driving mutual growth through strong collaborations, ensuring our customers benefit from the best financial solutions available.Your RoleWe are in search of a Senior Manager of Financial Partnerships to oversee our key strategic relationships related to our banking infrastructure across the US and the Americas. The ideal candidate will be a proactive self-starter with a creative approach to problem-solving.

Role overview Plain seeks a Product Marketing Manager based in the San Francisco office. This position shapes product strategies and works to support market growth. The Product Marketing Manager partners with teams throughout the company to build campaigns and deliver clear, effective messaging about Plain’s offerings. What you will do Work closely with product, sales, and other teams to plan and launch marketing campaigns Study competitors and market trends to guide how products are positioned Identify customer needs and turn those insights into actionable marketing plans Create messaging that communicates Plain’s value to the right audiences Requirements Experience in product marketing, with a focus on positioning and messaging Strong communication and collaboration skills Ability to analyze markets and understand customer needs

Join Airwallex as a Senior Manager of Strategic PartnershipsAirwallex is revolutionizing the financial landscape for global businesses with our all-in-one payments and financial platform. We empower over 200,000 companies, including industry leaders like Brex, Rippling, and Qantas, with seamless solutions for managing business accounts, payments, and treasury functions at a global scale.Founded in Melbourne, our diverse team of over 2,000 talented professionals operates in 26 locations worldwide. Valued at $8 billion, we are backed by prominent investors such as T. Rowe Price, Visa, and Mastercard, driving the future of global finance. If you're eager to make an impactful contribution and tackle ambitious challenges, we invite you to be part of our journey.Attributes We ValueAt Airwallex, we seek innovative builders with a passion for creating real impact. You will exhibit strong expertise and an analytical mindset, motivated by our mission and operating principles. Your ability to make swift, well-informed decisions, combined with a curious approach to problem-solving, will be key to your success.We value humility and collaboration, and you will be tasked with transforming visionary ideas into tangible products. Leveraging AI, you will work smarter to address complex challenges alongside exceptional colleagues, all while advancing your career in the evolving world of global banking.About the TeamOur Strategic Partnerships team is a dynamic group of dealmakers and relationship cultivators, dedicated to forming alliances that drive Airwallex's growth. With a keen understanding of industry dynamics and financial insights, we aim to create mutually beneficial partnerships with fintech innovators and leading corporations, ensuring seamless integrations that maximize value for all stakeholders.Your RoleAs the Senior Manager of Strategic Partnerships in the Americas, you will be pivotal in fostering business growth. Your responsibilities will include identifying, developing, and managing key partnerships, driving strategic initiatives, and collaborating with internal teams to enhance our offerings. Your efforts will be crucial in propelling our mission forward and unlocking new opportunities for global enterprises.

About MercorAt Mercor, we stand at the forefront of labor markets and artificial intelligence research. By collaborating with top-tier AI laboratories and enterprises, we deliver the critical human intelligence necessary for the advancement of AI technology.Our extensive network of talented professionals facilitates the training of cutting-edge AI models, akin to how educators impart knowledge to their students—by sharing insights and experiences that transcends mere coding. Currently, our collective network of over 30,000 experts generates in excess of $2 million daily.Mercor is pioneering a transformative category of work where expertise fuels AI innovation. Realizing this vision demands a dedicated, fast-paced, and ambitious team. You will collaborate with researchers, operators, and AI firms leading the charge in reshaping societal frameworks.As a profitable Series C organization valued at $10 billion, we maintain an in-office work environment five days a week at our modern headquarters in San Francisco.About the RoleIn the position of Growth Partnerships Lead, you will develop and expand Mercor’s external partnerships from the ground up. You will manage the entire lifecycle—from identifying opportunities and sourcing partners to contract negotiations and fostering long-term relationships.This role operates at the nexus of business development, data strategy, contracting, and stakeholder engagement. It is characterized by high autonomy, strategic depth, and a resourceful approach. You will be empowered to innovate, act swiftly, and create value where none currently exists.What You’ll DoEstablish Partnerships from Ground Zero (0 → 1)Identify, connect with, design, and implement new partnership frameworks with external organizations, networks, and institutionsExperiment and refine partnership structures prior to scaling successful modelsDevelop initial guidelines and playbooks where necessaryBusiness Development & Deal ManagementOversee outbound and inbound partnership dialogues from start to finishAssess potential partners, establish mutual benefits, and guide agreements to closureCraft commercial terms that align incentives and facilitate enduring collaborationsContract Negotiation & ManagementLead negotiations covering pricing, scope, timelines, and responsibilities

Join the Unity TeamAt Unity Technologies, we are at the forefront of redefining the landscape of innovation in gaming and interactive experiences. Our Strategic Partnerships and Corporate Development team plays a pivotal role in driving Unity's most ambitious growth initiatives. This dynamic, cross-functional group is dedicated to generating immediate revenue while building long-lasting strategic advantages through partnerships, business incubation, and tackling complex challenges across Gaming, Industry, and Advertising, especially where AI and data intersect with the Unity runtime.As a vital connector within Unity, our team works closely with key partners and internal stakeholders to eliminate barriers, define responsibilities, and translate strategic vision into actionable plans. We measure our success not by our ownership but by the company-wide impact we help facilitate.We are looking for a passionate and experienced Senior Strategic Partnerships Manager to spearhead the growth of new business opportunities by forging strategic platform and partnership agreements that unlock value for the entire Unity ecosystem.In this role, you will manage and cultivate existing partnerships while exploring new avenues for collaboration. Working closely with Product and Engineering teams, you will ensure that our product development initiatives align with our strategic growth objectives. Your responsibilities will include scaling current projects and conducting thorough evaluations of potential partners and opportunities through rigorous analysis and insightful recommendations.

About Flagright:Flagright is a cutting-edge AI operating system designed for financial crime compliance, empowering Fortune 500 companies, major banks, fintech innovators, and dynamic startups globally. Our platform facilitates real-time risk detection, automates investigations, and enhances decision-making processes, enabling compliance teams to excel in the ongoing battle against financial crime.At Flagright, we pride ourselves on being a lean, high-performance team that values individual ownership and provides direct access to leadership.Role Overview:Join our Go-to-Market (GTM) team as the Head of Partnerships, where you will play a pivotal role in driving Flagright’s expansion across North America. This position is crucial for scaling our partner ecosystem, accelerating revenue growth, and delivering exceptional value to our clients.In this high-impact leadership role, you will be responsible for cultivating partner-sourced pipelines and revenue streams. You will formulate and implement a strategic partnerships approach, identify and onboard high-value partners, and spearhead co-selling initiatives that result in successful deals. Collaborating closely with Sales, Marketing, and Product teams, you will ensure that partners are effectively enabled and positioned for success in the marketplace.This position offers you the autonomy to thrive in a fast-paced environment, where you will develop and nurture executive-level partner relationships while establishing scalable programs to ensure ongoing partner engagement and long-term growth in the North American market.Ideal Candidates:Resilient individuals who have overcome challengesResourceful problem solvers, adept at utilizing available toolsConfident in their opinions and skilled at defending themQuick learners driven by curiosityEager to collaborate with straightforward individuals dedicated to building something significantChallenges for Candidates:Those requiring constant guidance may find it challengingIndividuals who perceive high expectations as unreasonableCandidates with a strong emphasis on work-life balanceThose who struggle with ambiguity or rejectionIndividuals preferring a consistent routine over dynamic prioritiesKey Responsibilities:Own the development of partner-sourced pipeline and revenue generation across North AmericaRecruit, onboard, and activate impactful partnersDrive joint selling initiatives that lead to closed dealsCollaborate with internal teams to enable partners effectivelyEstablish scalable engagement programs for long-term partner success

About depthfirst depthfirst builds software security solutions to protect the integrity and resilience of critical systems. The team focuses on tackling vulnerabilities that threaten modern software, aiming to safeguard codebases across industries. Using AI-driven security agents, depthfirst uncovers zero-day vulnerabilities in both customer applications and widely used open-source projects. The company’s founders bring experience from DeepMind, Databricks, Square, and Faire, blending backgrounds in data, infrastructure, security, and AI. depthfirst welcomes thoughtful, driven people interested in working where AI, security, and infrastructure intersect. Role Overview: Channel Partnerships Lead This in-office position is based in San Francisco. The Channel Partnerships Lead will report directly to the CRO and work closely with Sales, Revenue Operations, and Marketing. The role centers on building and expanding a strong partner network as depthfirst grows. depthfirst has already gained traction with key cybersecurity value-added resellers (VARs). The next step is to strengthen these relationships and grow a partner ecosystem that drives meaningful business pipeline. The Channel Partnerships Lead will evaluate new channel opportunities, including managed security service providers (MSSPs), hyperscaler marketplaces, global systems integrators (GSIs), and potential product integration partners. This position suits someone entrepreneurial who enjoys building relationships, driving revenue through partnerships, and shaping a partner program from the ground up. Compensation rewards partner-driven pipeline and closed-won deals. What You Will Do Identify, recruit, and onboard strategic partners such as VARs, MSSPs, hyperscaler marketplace partners, and GSIs. Build and nurture strong partner relationships, enabling partners to position and sell the depthfirst platform. Drive pipeline and revenue through partnerships, collaborating with account executives on co-selling and deal execution. Develop partner enablement programs, including training, certifications, and go-to-market strategies.

About Sigma Computing Sigma Computing offers an analytics and business intelligence platform built for the cloud. The platform enables business users to analyze and share insights directly from cloud data warehouses, without requiring SQL expertise. Sigma serves major enterprises and is backed by leading investors. Role Overview: Director of Strategic Partnerships The Director of Strategic Partnerships will lead Sigma's alliance with Snowflake, a central partner in the company’s ecosystem. This senior leader will drive co-selling efforts, expand joint business opportunities, and focus on revenue growth through the partnership. This position is based on-site in San Francisco or New York City and reports to the Senior Director of Partnerships. What You Will Do Shape and manage the overall Snowflake partnership strategy, setting priorities, investment areas, and go-to-market plans. Act as the business lead for the Snowflake relationship, holding responsibility for partner-influenced and attributed pipeline and revenue. Design and roll out scalable co-selling programs that drive demand and deliver measurable revenue. Lead joint business planning with Snowflake, including quarterly reviews and strategic assessments. Align Sigma sales teams with Snowflake account teams through training, playbooks, and collaboration on deals. Serve as the main escalation point for Snowflake-related deal strategies, executive connections, and partner conflict resolution. Develop and maintain trusted relationships across Snowflake’s Partner, Sales, and Field Leadership teams, influencing seller behavior during active deals. Lead cross-functional projects with Sales, Marketing, Enablement, and Operations to put partnership strategies into practice. Work with Marketing to run joint campaigns, events, and programs that support co-selling and pipeline goals. Monitor partnership performance metrics and report on results.

About the Role plain is hiring a Founding Sales Development Representative (SDR) to join the San Francisco office. This early team member will help shape sales strategy and play a key part in building our customer base from the start. What You Will Do Identify and reach out to potential clients Generate leads and nurture them into strong business relationships Help define and refine our sales processes as we grow Impact Success in this role will directly influence the direction of our company. As a founding SDR, you will have the chance to help build our sales culture and set the foundation for future growth.

As a Strategic Customer Success Manager, you will play a pivotal role in ensuring the health, retention, and growth of Windfall’s most significant and high-value accounts. Acting as the primary strategic partner for clients, you will drive executive-level alignment and maximize their lifetime value, promoting strategic adoption and fostering a robust partnership with Windfall. You will oversee the complete customer lifecycle, from onboarding to long-term growth strategies, while coordinating cross-functional efforts with your colleagues in Sales, Implementation, and Product. You will hold direct responsibility for the Annual Recurring Revenue (ARR) and Net Revenue Retention (NRR) of your designated portfolio.Join us in our mission to transform how organizations perceive and utilize people data. We are committed to our core values: (1) Communicate effectively; (2) Operate transparently; (3) Provide leverage instead of just optimization; (4) Make a positive impact every day; and (5) Act with integrity and trust.

Role overview The City and County of San Francisco seeks a Manager III to lead important initiatives that shape local services. This leadership role includes supervising staff, managing projects, and helping deliver essential services for San Francisco residents. Key responsibilities Lead and support a team handling critical projects Oversee all phases of project planning and execution Work to maintain high standards of quality and reliability in services Requirements Strong problem-solving skills Proven success in management positions Experience guiding teams and achieving results