Support Assistant

Job SummaryAs a pivotal figure in senior leadership, the Regional Support Manager will embody a strong executive presence and provide strategic direction for Product Support across the Middle East. This role is crucial in ensuring exceptional customer service while maintaining visibility and credibility within the regional management team.In this capacity, you will be responsible for enhancing service maturity, implementing modern support methodologies, fostering regional leadership cohesion, and steering measurable performance enhancements that are aligned with global strategies and local business priorities. You will lead the Support and Services teams and represent Product Support at senior-level customer and executive forums throughout the region.

Regional Manager, Site Operations - Middle EastAbout Deliveroo: As a part of the DoorDash family, Deliveroo is on a mission to revolutionize the way people shop and eat, seamlessly connecting consumers, restaurants, shops, and riders. Following our successful merger with DoorDash in 2025, we've cemented our status as the global leader in local commerce, expanding to over 45 markets and gaining access to cutting-edge technology and resources. This is an exciting time to join the 'Roo family' as we integrate with DoorDash to redefine what's possible in the UAE and beyond.New Verticals & Site Operations: Within the DoorDash group, our New Verticals team is the primary engine for innovating and scaling first-party (1P) retail and automated logistics. Unlike other platforms, we own the infrastructure and operations that guarantee a premium, hyper-fast experience for our customers.Deliveroo Editions: The world's first delivery-only kitchens, offering specialized infrastructure and operational expertise to help our restaurant partners scale effectively.Deliveroo HOP: Our 1P rapid grocery service, where we manage inventory, technology, and the entire fulfillment process to deliver groceries in as little as 15 minutes.Role Overview: As the Regional Manager, you will oversee the comprehensive operations of our proprietary 1P delivery-only sites across the UAE, covering both our restaurant (Editions) and retail (HOP) sectors. This impactful leadership role requires a blend of hands-on operational management and strategic decision-making. You will be accountable for all aspects of 1P success, including ensuring safety, maintaining stock integrity, and optimizing throughput.You will drive business growth by enhancing productivity, meeting site personnel cost targets, and reducing wastage. As a true leader embracing 'Total Ownership', you will strategically improve our operating model within the DoorDash ecosystem while cultivating a positive, collaborative, and high-performance culture among site staff.

Avaloq is seeking a Regional Sales Director or Manager to focus on the African market from Dubai. This position centers on leading sales efforts and expanding the company’s reach in a rapidly changing region. Role overview The Regional Sales Director/Manager will take responsibility for driving growth and meeting sales targets across Africa. Building strong relationships with clients and understanding their business needs will be central to daily work. The role involves presenting Avaloq’s solutions in ways that directly address client requirements. Key responsibilities Lead strategic sales initiatives throughout Africa Develop and maintain relationships with key clients Identify client needs and offer tailored solutions Work to expand Avaloq’s presence in the region Achieve defined sales targets Location This position is based in Dubai and focuses on the African market.

Join an innovative and rapidly expanding leader in the cybersecurity domain, trusted by renowned enterprises and government agencies globally. Approximately 30% of the world’s leading MSSPs are already leveraging our cutting-edge platform, and this figure continues to rise as more organizations recognize the significance of next-generation security solutions. We are at the forefront of defending businesses against sophisticated cyber threats, utilizing advanced AI and automation technologies. Our organizational culture is anchored in diversity, transparency, and collaboration, which encourages creativity and innovation to create a substantial impact in the market.To fuel our growth trajectory, we are on the lookout for a dynamic Regional Sales Director for the META Region who possesses a startup mindset, an optimistic approach, and a passion for making a difference. This is an exciting opportunity to shape your future and that of Stellar Cyber as part of a rapidly growing team with abundant career advancement opportunities. This position is fully remote.Key Responsibilities:Formulate and execute commercial strategies for the META Region.Engage in strategic collaboration with distributors and wholesalers, focusing on channel management and marketing development.Develop plans targeting specific business verticals and drive business development initiatives.Consistently meet and exceed assigned sales targets by closing new accounts and enhancing revenue.Take ownership of revenue growth in assigned regions/territories by identifying, recruiting, and nurturing opportunities for direct sales or partnerships.

Join Anchorage Digital, the leading digital asset platform designed for institutions engaging in the crypto space.Anchorage Digital empowers institutions to seamlessly interact with digital assets, providing services such as custody, staking, trading, governance, and settlement, all underpinned by top-tier security infrastructure. As home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the United States, we also extend our services through Anchorage Digital Singapore, Porto by Anchorage Digital, and various other offerings.Backed by prominent investors like Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, Anchorage Digital boasts a Series D valuation surpassing $3 billion. Established in 2017 in San Francisco, California, we have expanded our presence with offices in New York, Porto, Singapore, and Sioux Falls. Discover more at anchorage.com, on X @Anchorage, and LinkedIn.As a Regional Institutional Manager within the Stablecoin Solutions team, you will play a pivotal role in driving the growth and future success of Anchorage Digital. Your main responsibilities will include developing high-value relationships with financial institutions and monetizing our innovative products and services. You will also focus on generating new revenue opportunities and enhancing organic revenue by increasing and safeguarding wallet share.Regional Institutional Managers are expected to serve as ambassadors for Anchorage Digital and our industry, reinforcing our reputation as a trusted partner.Collaboration is key; you will work closely with your peers and other departments, sharing insights, resolving challenges, and spearheading initiatives that meet client needs and attract new customers to our platform. Essential skills include professional communication, negotiation, creativity, and problem-solving.As a member of the Regional Institutional Manager team, you will develop strategic account plans aimed at driving revenue growth, maintaining a healthy pipeline, and utilizing our CRM system to provide visibility into opportunities. In addition to managing your client portfolio, you will contribute to broader sales efforts surrounding stablecoin issuance and cross-border settlement strategies.

Avaloq is seeking a Regional Sales Director / Manager based in Dubai to guide sales efforts across the Middle East. This role centers on building and maintaining strong relationships with key clients, understanding their business needs, and presenting solutions that highlight Avaloq’s financial technology. What you will do Shape and execute sales strategies to support growth in the Middle East market Develop and nurture relationships with clients, focusing on their unique requirements Promote Avaloq’s technology by matching solutions to client needs Work closely with teams across the company to coordinate and deliver sales initiatives Role overview This position plays a key part in expanding Avaloq’s presence in the region. Collaboration with internal departments will be essential to ensure that sales projects run smoothly and meet client expectations. Success in this role will help strengthen Avaloq’s position as a leading provider of financial technology in the Middle East.

Role Overview rgh is hiring a Regional Financial Controller for Northern Africa, based in Dubai. This position manages financial operations across the region, focusing on compliance, reporting, and analysis to support business decisions. Main Responsibilities Oversee financial processes and operations for the Northern Africa region Ensure adherence to financial regulations and company policies Manage financial reporting and deliver accurate, timely statements Analyze financial data to support leadership in decision making Lead and develop a team of finance professionals, encouraging collaboration and accountability Location This role is based in Dubai and covers the Northern Africa region.

Join Changan Automobile, a premier Chinese automotive manufacturer with a storied legacy since 1862. Recognized among the top four automobile groups in China, we are dedicated to innovation, quality, and sustainability. Our focus lies in advancing automotive technology and producing a diverse array of vehicles, including passenger cars, commercial vehicles, and electric vehicles. With a worldwide presence, we strive to provide outstanding value and driving experiences to our customers globally.As a Regional Sales Specialist, you will spearhead the development and execution of sales strategies tailored for your region, ensuring we meet ambitious sales targets and stimulate market growth. Your role will involve forging and nurturing relationships with key clients and stakeholders, conducting insightful market research to gauge customer needs and industry trends, and collaborating with marketing and product teams to ensure alignment with our overarching objectives. You will prepare compelling sales presentations and proposals, monitor sales performance, and provide strategic insights for continuous improvement. Additionally, you will coordinate with logistics and supply chain teams to guarantee timely product delivery and actively participate in industry events to elevate the Changan brand.We seek a dynamic individual ready to make a significant impact in our sales team.

Join KnowBe4 as a Regional Account Executive specializing in Small to Medium Businesses (SMB) and Mid-Market (MM) clients. This exciting opportunity located in Dubai requires fluency in Turkish. As part of our dynamic sales team, you will drive growth by fostering relationships with clients and delivering tailored security awareness training solutions.

This 12-month maternity cover role is based in Dubai and centers on leading marketing efforts for Checkout.com across the MENA region. Written Arabic proficiency is essential for this position. Role overview The Senior Regional Marketing Specialist will take charge of planning and executing marketing strategies tailored to the MENA market. The main objective is to drive revenue growth by building the Checkout.com brand, managing public relations, organizing events, and supporting demand generation and Account-Based Marketing (ABM) programs. A significant part of the job involves strengthening relationships with key enterprise clients through targeted campaigns and regional engagement. What you will do Create and implement marketing campaigns specific to the MENA region Increase brand awareness using a mix of marketing channels Lead public relations activities and oversee the planning and execution of regional events Support demand generation and ABM initiatives to help drive business growth Work closely with the MENA Marketing Lead, Commercial team, and colleagues across the broader Marketing department Requirements Strong proficiency in written Arabic Previous experience in regional marketing, preferably within the MENA region Background in brand development, public relations, event management, and demand generation Ability to collaborate effectively with cross-functional teams Checkout.com supports global businesses with online payment solutions and operates from 19 offices worldwide. This contract position offers the chance to contribute to the company's growth in a key region.

About SFORS SFORS is a trading company focused on global financial markets. For over 20 years, the team has invested in trader development, technology, risk management, and trading strategies. The company operates solely with its own funds and does not seek outside investment. Role Overview: L1 Technical Support Specialist This on-site role is based in Dubai, United Arab Emirates. The L1 Technical Support Specialist will join the IT Support team and work from 10:00 AM to 6:00 PM (Kyiv time). Main Responsibilities Manage service desk requests: prioritize, classify, and escalate to L2 following SLAs. Prepare equipment and set up workstations for new employees, including OS and software installation. Install, configure, and troubleshoot both hardware and software. Maintain workstations through updates, component replacements, and technical servicing. Diagnose and repair PCs, and organize regular service maintenance. Support peripheral equipment such as printers, scanners, and conferencing systems. Track and manage company assets, ensuring accurate equipment records. Requirements Strong understanding of PC hardware and computer technology fundamentals. Administrative-level experience with Windows 10/11 and MacOS. Hands-on experience with ServiceDesk systems. Basic networking skills, including TCP/IP, routing, and network equipment configuration. Experience supporting and configuring peripheral devices. English at A2 level or higher. Customer focus and clear communication skills. Discipline and ability to work well within a team. Benefits Free accommodation in company housing in Cyprus for up to 2–3 weeks per year during vacations or business trips.

At Duolingo, we are on a transformative journey to redefine education and make it accessible to everyone, everywhere. Join us in this meaningful mission!As a Regional Marketing Manager for the MENA region, you will be at the forefront of our efforts to spread the word about the world’s most popular language-learning platform. Collaborate with a team that is passionate about education, innovation, and creativity. This is a unique opportunity to contribute to a cause that impacts millions of learners globally while enjoying a dynamic work environment.Your role will be to cultivate brand awareness, drive user acquisition, and enhance our positioning within the Arab market. You will leverage your expertise in social media, PR, influencer marketing, and advertising to implement impactful strategies.

Who We AreFounded in 2018 by renowned beauty entrepreneur Mona Kattan, KAYALI—meaning 'my imagination' in Arabic—offers a contemporary fragrance experience deeply rooted in Middle Eastern heritage. With a focus on layering scents, we craft unique olfactory experiences that reflect self-love and generosity. Our luxurious fragrances are created in collaboration with world-class perfumers, utilizing the finest ingredients to ensure they are memorable, long-lasting, and cruelty-free. Each scent tells a captivating story, showcased in our elegantly designed bottles. Our MissionWe aspire to empower individuals to feel like the diamonds they truly are! Our goal is to cultivate a global community of fragrance enthusiasts through innovative, luxurious fragrances and by sharing our Middle Eastern fragrance rituals. SummaryKAYALI is on the lookout for a skilled Account Manager to enhance our vibrant team. In this role, you will oversee and expand our business partnerships within the APAC region, including Southeast Asia, Australia, and New Zealand (e.g., Sephora). Your expertise in beauty retailer operations and customer insights will be pivotal in meeting sales objectives and nurturing fruitful partnerships. Responsibilities:Formulate and implement strategies to achieve sales targets and optimize revenue; collaborate with the Partners Team to align growth initiatives.Act as the primary liaison between KAYALI and its partners, fostering strong professional relationships.Coordinate and facilitate meetings with internal teams and partners.Maintain and update a master product catalog, including pricing for all product categories and adjustments for new or discontinued SKUs.Compile competitive analysis of new product launches for internal sharing with the MEASAT team.Identify new sales opportunities and promotional strategies to enhance sales performance.Analyze market trends, competitive activities, and consumer preferences to propose innovative growth strategies.Stay abreast of industry developments, product launches, and emerging technologies to effectively communicate our brand’s value.

Join BlackSky as a Senior Account Manager and play a pivotal role in our growth across the MENA region. In this position, you will leverage your expertise to foster relationships with key clients, ensuring a deep understanding of their needs while delivering innovative solutions that drive value.As a key member of our team, you will be responsible for developing strategic account plans, managing client expectations, and collaborating with cross-functional teams to ensure successful project delivery. Your ability to communicate effectively and build trust will be instrumental in enhancing customer satisfaction and loyalty.

SFORS is a trading company in Dubai focused on global financial markets. For over twenty years, the company has developed traders, invested in advanced trading technology, and built strong risk management practices to support its proprietary trading operations. SFORS trades exclusively with its own capital. Role overview The Cloud Services Support Specialist joins the IT Support team to help manage and support SFORS’s cloud-based services and related IT resources. This position plays a key part in ensuring smooth daily operations for internal teams relying on these platforms. Main responsibilities Technical support: Respond to user requests via the ServiceDesk system. Provide support for IT services, software, and cloud platforms. Troubleshoot and resolve technical issues as they come up. Resource management: Monitor and manage company services such as Atlassian, Google Workspace, ESET, and Slack. Adjust configurations, set up and configure work environments, and manage domain names and hosting. Coordinate with external technical support when needed. Collaboration: Work with L1 support specialists and engineers to implement approved updates and standards. Communicate infrastructure changes to other departments and update shared service assets across business units. Asset tracking and payment: Keep asset records current in the database as accounts are provisioned or closed. Process and knowledge documentation: Write clear documentation and instructions for software and equipment to assist internal users. Location This role is based in Dubai, United Arab Emirates.

Company OverviewOur client is a leading player in the financial services sector, dedicated to empowering a new generation of ambitious individuals in fast-growing economies. We provide the tools, resources, and market access necessary for them to trade and invest confidently, enabling them to manage their wealth independently.With a legacy spanning over 25 years, our client has successfully facilitated leveraged trading for more than 2 million clients through renowned global brands such as FXTM and Nemo. This expansive reach covers equity, commodity, and FX markets across the Middle East, Asia, and Africa.Headquartered in the UAE, with additional offices in Cyprus and the UK, our dynamic organization thrives on diversity and innovation. We are committed to fostering an environment where employees are encouraged to develop their skills and take on responsibilities that lead to fulfilling careers.Role OverviewThe Business Development Manager for the MENA region will play a pivotal role in executing our client’s growth strategy by establishing and nurturing partnerships with both new and existing collaborators. This position requires a strategic thinker with a proven track record in business development, particularly within the FX, CFD, and Crypto markets.The successful candidate will leverage their existing network and relationships within the target regions to drive revenue growth and expand market presence. This role also involves leading teams and consistently meeting ambitious performance targets.

Job Title: IT Support Engineer—Part TimeJob Type: Contract/Third Party AssociateLocation: Dubai, UAEAbout UsTrip.com Group Limited (Nasdaq: TCOM) is a premier global travel service provider, bringing together renowned platforms such as Trip.com, Ctrip, Skyscanner, and Qunar. Our mission is to empower local partners and travelers around the world to make informed, cost-effective travel bookings. This is achieved through an extensive aggregation of travel-related information and resources, complemented by our advanced transaction platform that includes mobile applications, websites, and 24/7 customer support. Since our inception in 1999 and our listing on Nasdaq in 2003, Trip.com Group has established itself as one of the largest travel companies worldwide in terms of gross merchandise value.Role OverviewWe are on the lookout for a dedicated IT Support Engineer with outstanding customer service skills. As the primary technical contact for on-site systems, you will handle all IT-related inquiries. The ideal candidate will be a versatile problem solver who thrives on learning new technologies and responding to inquiries swiftly and professionally. This position is perfect for those seeking to advance beyond desktop support. You will report directly to the Desktop Support Manager in Shanghai and work collaboratively to implement best practices in IT solutions while ensuring exceptional customer service standards are maintained.Key Responsibilities- Maintain the regular operation of the company’s internal client systems.- Resolve hardware issues related to client devices, networks, telephone lines, printers, etc.- Support and maintain internal client application systems.- Promptly respond to client requests and requirements.- Distribute, install, and troubleshoot client batch software.- Manage site cabling and coordinate with external suppliers as necessary.- Set up and manage security systems, computer room infrastructure, air conditioning, and environmental monitoring.- Provide remote IT services to employees located in the Middle East while based in Dubai.- Assist with various ad hoc projects as assigned.- Work 2-3 days per week on designated days.Key Qualifications and ExperienceEssential:- Maintain an inventory of IT assets.- A degree at HNC/HND/Ordinary/Bachelor’s level in a computer-related discipline or equivalent experience.- Proven experience in delivering high-volume, fast-paced desktop support.- Basic knowledge of network troubleshooting; CCNA certification is a plus.- Familiarity with security systems and environmental monitoring, with a willingness to learn new technologies in these areas.- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Project, Visio, etc.).- Knowledge of configuration management and routine maintenance.

Join our dynamic team as a Part-Time IT Support Engineer at Trip.com Group Limited, a renowned travel service provider. Your role will involve providing exceptional technical support for our internal systems while ensuring seamless operations for our clients. If you possess a passion for technology and a knack for problem-solving, we want to hear from you!As an integral part of our team in Dubai, you will be the go-to person for all IT-related inquiries. You will collaborate closely with the Desktop Support Manager based in Shanghai to deploy best practices and maintain our high service standards.

Join our dynamic team as an Application Support Engineer in Dubai, UAE. In this role, you will be responsible for providing high-quality support for our applications, ensuring optimal performance, and addressing any issues that arise. You will collaborate closely with development teams to troubleshoot and resolve application-related problems, as well as assist users in navigating our software solutions.