About the job
About HappyRobot
HappyRobot is a pioneering infrastructure provider enabling enterprises to build and orchestrate AI-driven workforces. Our intelligent AI workers excel not only in communication but also in decision-making, action-taking, and autonomously managing operations across voice, email, and enterprise systems. Founded in Y Combinator (S23) and supported by prominent investors like a16z and Base10, we have successfully raised over $60 million to facilitate crucial operations for global enterprises.
Our platform has proven its capabilities in high-pressure environments where AI's impact is critical. Starting in logistics, we developed our own voice stack, models, and orchestration layer from scratch, and now we aim to extend this robust infrastructure to every enterprise engaged in the real economy. Discover more about our vision in our manifesto.
Role Overview
We are seeking a dedicated Strategy & Operations Specialist to enhance and scale our daily business operations. Your role will involve analyzing data, pinpointing inefficiencies, and crafting more effective, scalable workflows.
Key Responsibilities:
Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
Assist in optimizing processes, automating workflows, and enhancing operational efficiency.
Provide data-driven insights and reporting to support cross-functional teams.
Maintain and update internal dashboards, reports, and documentation effectively.
Streamline internal processes across finance, sales, procurement, and customer support.
Collaborate with various teams to drive improvements in business operations and efficiency.
Support project management and the execution of strategic initiatives.
Assist with contract management and procurement workflows, ensuring compliance and operational efficiency.
Contribute to go-to-market operations by enhancing coordination between sales, finance, and legal teams.
Ensure data accuracy and integrity across all operational systems.

