Strategy & Operations Manager at Kota | London

SumUp supports small businesses with tools for payments, finance management, and customer relationships. The company values autonomy, learning, and strong connections, guided by principles like 'Founder’s Mentality', 'Team First', and 'We Care'. SumUp aims to stay people-focused and adaptable as it grows. Role Overview The Strategy & Operations Manager for the CEO Office will help turn high-level strategy into clear, practical plans. This position focuses on setting priorities, shaping decision-making processes, and ensuring performance metrics are visible and meaningful. What You Will Do Work closely with senior leaders to clarify goals and translate them into actionable steps Build trust and influence outcomes without formal authority Drive alignment and transparency in a changing environment Help the organization stay focused as it scales and faces new challenges Who Will Thrive Comfortable working with ambiguity and complexity Skilled at building relationships with stakeholders at all levels Ready to take initiative and drive clarity in decision-making Location: London, England, United Kingdom

At Fuse Energy, we are a pioneering renewable energy startup with a bold vision: to rapidly deliver a terawatt of renewable energy. Our approach combines innovative thinking with advanced technology to create a transformative energy system. Backed by $170 million from esteemed investors such as Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, and Box Group, along with strategic angels including Nico Rosberg, co-founder of Solana, we are positioned at the forefront of the industry.We are building a fully integrated energy enterprise that spans solar, wind, and hydrogen projects, real-time power trading, and distributed energy installations. By engaging directly with consumers, we eliminate intermediaries, reduce costs, and pass those savings on to our customers.Moreover, we are developing the Energy Network, a decentralized platform of smart devices that incentivizes users with Energy Dollars for electrifying their homes, shifting usage to off-peak hours, and assisting in balancing the grid. This initiative enhances grid stability, a crucial element for scaling AI data centers and other energy-intensive sectors.We seek a highly motivated and ambitious individual to collaborate closely with the CEO on tackling complex and impactful challenges across Fuse Energy. The ideal candidate is a self-starter who can work at a high intensity, deconstruct difficult problems, and swiftly transition from strategic thinking to practical implementation.

Join Spotify as a Markets Strategy & Operations Manager where you'll play a pivotal role in shaping our market strategies and optimizing operations. In this dynamic position, you will collaborate with cross-functional teams to drive strategic initiatives, enhance operational efficiencies, and foster innovation within the organization. Your analytical skills will be essential in interpreting data, identifying trends, and providing actionable insights that will impact our overall business direction.

fuku is looking for a Strategy and Operations Lead in London. This role focuses on shaping major strategic projects and improving how the business operates each day. Collaboration with teams across the company is central, with a strong emphasis on efficiency and supporting growth. Main responsibilities Lead strategic initiatives that advance company objectives Refine operational workflows to increase productivity Coordinate efforts with colleagues across departments Apply data and analysis to guide decisions and enhance processes Location This position is based in London, England, United Kingdom.

About Tilt Tilt is revolutionizing the world of commerce with a clear mission: Make Commerce Alive.In an era where traditional store website builders and faceless marketplaces are becoming obsolete, Tilt stands out by catering to a new generation of merchants who thrive on attention, community, and personality.In the UK alone, millions of shoppers, from sneaker enthusiasts to nostalgic Y2K fans, have embraced Tilt. Our platform empowers sellers to achieve remarkable success, with many reaching £1M+ in earnings and hundreds exceeding the UK median income.And we are just getting started.Your Mission As the Strategy & Operations Manager, you will lead specific categories on the Tilt platform, taking full ownership of the P&L and becoming the primary expert for your designated categories. Your primary objective will be to identify opportunities for growth and implement strategies to expand the Tilt platform.What You'll Do Lead both internally and externally in fostering growth within your categories on TiltDevelop and manage the strategic vision for your categories to ensure sustained growthEmploy creative thinking to discover innovative avenues for business expansionUtilize data analytics skills (SQL) to extract insights from projects and drive growth initiativesAnalyze performance metrics to evaluate category growth, successes, and areas for further development, ensuring ongoing improvementInitiate marketing campaigns, including influencer partnerships, to enhance brand visibility and attract more buyersCollaborate cross-functionally with Marketing, Product, Engineering, Analytics, and Sales teams to scale the business effectivelyAddress challenges swiftly, prioritizing seller satisfaction and retention.Who You Are You are a driven, curious, and tenacious problem-solver eager to shape the future of shopping. Additionally:You possess 3+ years of experience in a dynamic, client-facing role within management consulting, finance/banking, or a fast-paced tech environment

About UsPerk (formerly TravelPerk) is an innovative platform dedicated to transforming travel and spend management. Our comprehensive tools are designed to eliminate the tedious, manual tasks that hinder productivity, automating processes from travel bookings to expense management and invoice processing. By addressing these inefficiencies, we aim to enhance productivity while boosting morale and fostering innovation within organizations.With over 10,000 companies around the globe, including industry leaders like Wise, On Running, Breitling, and Fabletics, we are tackling the staggering problem of lost productivity—accounting for 7 hours per employee each week, a challenge valued at $1.7 trillion.Established in 2015, Perk has rapidly expanded to a global team of over 1,800 professionals across 12 offices, with headquarters located in London and Boston. Our mission is to blend innovation, control, and simplicity to revolutionize workplace dynamics and enhance employee satisfaction.At Perk, our core values emphasize ownership, delivering exceptional experiences, and fostering teamwork. We appreciate curiosity and purpose, believing they unlock human potential. Our diverse talent team comprises leading professionals from the travel and SaaS sectors, representing over 70 nationalities. If you are passionate about making a meaningful impact and reshaping the way millions experience work, we would love to have you on board.To learn more, please visit www.perk.com.

Mixpanel seeks a Manager of Revenue Strategy and Operations to join the team in London, UK. This hybrid role centers on driving revenue growth and improving how the company operates day to day. The position requires close collaboration with colleagues across departments to shape and deliver plans that support Mixpanel’s revenue goals. Key responsibilities Lead projects and initiatives that focus on increasing revenue and making operations more efficient Partner with teams from various parts of the company to create and implement strategic plans Analyze business data and translate findings into actionable recommendations Apply insights to help guide decisions and strengthen Mixpanel’s market position Work location This role is based in London with a hybrid work schedule, combining office and remote work.

Level 5, Individual Contributor Role overview Deliveroo’s advertising division drives much of the company’s growth. As Advertising Strategy and Operations Manager, this position works with Advertising and Account Management teams to expand the reach and effectiveness of partner advertising solutions. The focus is on making advertising a key growth driver for restaurant, grocery, and retail partners. Responsibilities include identifying ways to broaden market presence, designing strategies to improve results, and launching scalable programs across regions by leveraging technology and the knowledge of global account management teams. What you will do Develop strategies to expand the partner advertising business by increasing engagement, spend, and performance in line with commercial and leadership objectives. Design and lead cross-functional projects with commercial, technology, and enablement teams to deliver impactful initiatives. Create detailed playbooks and resources to help commercial teams make the most of advertising opportunities. Act as the subject matter expert on advertising performance, providing commercial leaders with clear analysis and support for decisions. Identify actionable opportunities through data analysis and coordinate teams to pursue these improvements quickly. Contribute to the evolution of Deliveroo’s advertising products by sharing partner feedback in product discussions and innovation efforts. Requirements Over 5 years of experience in advertising or strategic roles. Proven ability to build strong relationships with a wide range of stakeholders, both internally and externally. Skilled at identifying opportunities through analysis of data trends. Experience leading large-scale change initiatives. Strong analytical skills and an innovative approach to solving problems. Preferred: Experience supporting or enabling commercial teams. Why Deliveroo? Deliveroo is dedicated to changing how people shop and eat by connecting customers with local restaurants and grocery services. The team aims to make a meaningful impact on how communities access food and retail experiences. Location London – The River Building HQ

About AirwallexAirwallex is an innovative global payments and financial platform, uniquely designed to empower businesses worldwide. With our cutting-edge proprietary infrastructure and software, we serve over 200,000 businesses, including esteemed names like Brex, Rippling, Navan, Qantas, and SHEIN. Our fully integrated solutions cover everything from business accounts and payments to spend management and treasury, along with embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 talented individuals spans 26 offices globally. Valued at $8 billion and supported by leading investors such as T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of shaping the future of global banking. If you are ready to take on the most ambitious challenges of your career, we welcome you to join our mission.Attributes We ValueWe seek builders with a founder-like mindset who are passionate about making a real impact, accelerating their learning, and having true ownership over their work. You will bring strong expertise and analytical thinking, driven by our mission and operating principles. You thrive in fast-paced environments, demonstrate good judgment, and possess a deep curiosity that propels you to make informed decisions.Your humility and collaborative spirit will help transform innovative ideas into tangible products, and you have a proven track record of executing projects from inception to completion. Utilizing AI to enhance productivity and problem-solving is second nature to you. At Airwallex, you will engage with complex, high-visibility challenges alongside exceptional colleagues, fostering career growth as we redefine global banking.About the TeamThe Operations team at Airwallex is dedicated to ensuring our services and processes operate smoothly and efficiently. Our focus is on optimizing workflows, enhancing operational efficiency, and delivering outstanding customer support. By refining operations and adopting best practices, we contribute to the company's growth while upholding high service standards, ensuring a seamless experience for our customers as we empower businesses globally.What You Will DoIn your role within the Operations Strategy team, you will address multifaceted challenges across various domains, leveraging your expertise to drive impactful solutions.

Relay is revolutionizing the logistics landscape for the digital age. Supported by Europe’s largest logistics Series A funding of $35M, driven by innovative investors like Plural, Relay is outpacing 99.98% of venture-backed startups. We are curating an exceptionally skilled team that is set to redefine industry standards.Our Mission: To eliminate barriers to commerce. High delivery costs currently impose a hidden tax on e-commerce, influencing what products can be sold online and who can engage in the market. We aspire to create an environment where goods move freely among people, making online shopping an effortless and inclusive experience.The Team:• A dynamic group of ~110 individuals, over half of whom specialize in engineering, product, and data.• More than 45 advanced degrees in fields such as computer science, mathematics, and operations research.• Comprehensive data analytics for every parcel handled, leveraging thousands of data points.• A culture that thrives on first-principles thinking, agile feedback, and continuous experimentation.About the Role:As the Commercial Strategy and Operations Manager at Relay, you will be integral to our relationships with leading e-commerce clients who spend billions annually on logistics. This pivotal role bridges strategy and execution: you will define market approaches, ensure seamless commercial operations, and oversee high-value client programs from inception to completion.Key Responsibilities:Develop and manage the go-to-market strategy for existing and new clients, crafting commercial frameworks that expedite deal closures and enhance profitability.Ensure client profitability by collaborating with commercial analytics to identify margin risks and implement corrective actions.Oversee the commercial and operational processes for a portfolio of strategic clients, maintaining governance and optimizing performance.

About Northslope TechnologiesAt Northslope Technologies, we are redefining the future of enterprise software through specialized AI solutions that enhance operational efficiency across various industries. Our mission is to empower businesses with unique AI applications that not only meet their specific needs but also drive sustainable competitive advantages.Our team comprises talented engineers who combine technical expertise with a deep understanding of customer challenges, creating adaptable software solutions that evolve with business demands. The RoleAs the inaugural People Operations and Office Manager in our London office, you will play a pivotal role in shaping the employee experience for our rapidly expanding UK team of 36. Your responsibilities will encompass both strategic planning and tactical execution, ensuring that our London office functions efficiently as the cornerstone of our European operations. This unique position requires a balance of problem-solving skills, individual initiative, and team collaboration while allowing you to prioritize effectively.On the people operations side, you will oversee everything from benefits administration, payroll processing, to compliance coordination and onboarding new hires. As the primary contact for employees regarding queries related to equity, benefits, and workplace policies, you will work closely with UK benefits brokers, payroll providers, and legal advisors to ensure a supportive and compliant environment for our team.On the office management side, you will be instrumental in providing our London team with the necessary technology, services, and workspace to excel in their roles. Your efforts will include managing operational aspects such as background checks, compliance tasks (including sponsor license administration), enhancing benefits with UK vendors, and ensuring the smooth running of our office operations. Your goal will be to create an engaging and motivating workplace that employees are excited to be part of.We are seeking a proactive individual who thrives in diverse environments, takes ownership of challenges from inception to resolution, and works independently with minimal supervision. You will need to quickly grasp UK-specific employment laws and benefits, make informed decisions autonomously, and continually refine our approach to support both our people and operational needs. What We're Looking For3+ years of Operations experience, preferably in a high-growth startup or dynamic corporate setting. You will...

Airwallex is shaping the future of global banking. Based in London, the Senior Manager, Revenue Strategy & Operations joins the EMEA Revenue Strategy & Operations team to help define and deliver the region’s growth plans. This position plays a central role in setting commercial priorities and ensuring their execution leads to measurable results. Key Responsibilities Identify, define, and prioritize projects that support revenue growth across EMEA markets Lead the rollout of strategic initiatives, working closely with teams in Sales, Marketing, Operations, Product, Engineering, Compliance, and Legal Coordinate with stakeholders within EMEA and across global teams to align efforts and share insights Track outcomes against commercial growth targets and contribute to building a strong foundation for long-term expansion Collaboration and Teamwork This role works alongside a small, data-driven team. Frequent collaboration with colleagues from various business functions provides a broad perspective on growth strategies and operational challenges.

Role overview The EMEA Deal Strategy & Operations Manager at LangChain plays a central part in shaping strategic initiatives throughout the EMEA region. Working from the London office, this position partners with teams across various functions to strengthen deal strategies and enhance operational processes. The goal is to support LangChain’s business objectives through effective collaboration and continuous improvement. What you will do Work with cross-functional teams to identify and implement operational improvements Analyze existing business processes and pinpoint opportunities for increased efficiency Develop and refine deal strategies tailored to the EMEA region Put solutions in place that support company goals and long-term plans Location This role is based in London.

Role overview As the Office and Operations Lead at fuku in London, the focus is on ensuring the office runs efficiently each day. This role involves managing daily activities, improving internal processes, and fostering strong teamwork. The position calls for someone who can set high standards and guide the operations team toward continuous improvement. What you will do Oversee daily office operations to maintain a productive environment Find opportunities to refine and enhance existing processes Lead and support the operations team in their work Help scale operations and boost overall efficiency as the company grows Location This role is based in London, England, United Kingdom.

Via is revolutionizing transportation on a global scale. Our mission is to enhance individual commutes while significantly reducing our environmental impact — we have ambitious goals ahead.As the Principal of Strategy & Operations, you will spearhead and refine our on-the-ground operations, guaranteeing exceptional service for Via’s partners and passengers throughout the UK. You will be instrumental in shaping our operational strategy, addressing intricate challenges, and collaborating closely with cross-functional teams to foster growth. This dynamic, hands-on role is perfect for a leader who excels in fast-paced environments.

About HappyRobotHappyRobot is a pioneering infrastructure provider enabling enterprises to build and orchestrate AI-driven workforces. Our intelligent AI workers excel not only in communication but also in decision-making, action-taking, and autonomously managing operations across voice, email, and enterprise systems. Founded in Y Combinator (S23) and supported by prominent investors like a16z and Base10, we have successfully raised over $60 million to facilitate crucial operations for global enterprises.Our platform has proven its capabilities in high-pressure environments where AI's impact is critical. Starting in logistics, we developed our own voice stack, models, and orchestration layer from scratch, and now we aim to extend this robust infrastructure to every enterprise engaged in the real economy. Discover more about our vision in our manifesto.Role OverviewWe are seeking a dedicated Strategy & Operations Specialist to enhance and scale our daily business operations. Your role will involve analyzing data, pinpointing inefficiencies, and crafting more effective, scalable workflows.Key Responsibilities:Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.Assist in optimizing processes, automating workflows, and enhancing operational efficiency.Provide data-driven insights and reporting to support cross-functional teams.Maintain and update internal dashboards, reports, and documentation effectively.Streamline internal processes across finance, sales, procurement, and customer support.Collaborate with various teams to drive improvements in business operations and efficiency.Support project management and the execution of strategic initiatives.Assist with contract management and procurement workflows, ensuring compliance and operational efficiency.Contribute to go-to-market operations by enhancing coordination between sales, finance, and legal teams.Ensure data accuracy and integrity across all operational systems.

Strategy & Operations Manager (Logistics/Physical Goods) About OutpostGlobal commerce is complex. Without local entities, businesses struggle with conversion rates, increased costs, and compliance issues. Outpost transforms this process.Navigating international sales involves a labyrinth of tax regulations, payment methods, and operational challenges. Many brands hesitate or expand slowly and at great expense.Outpost serves as your adaptable back office for worldwide commerce.We initially focused on digital goods: tax compliance, being a merchant of record, and liability transfer. Now, we are developing the framework for cross-border commerce involving physical goods, which includes handling customs duties, calculating landed costs, managing DDP/DAP routing, import VAT, and clearance operations.Sell anything, anywhere—without compromise. The RoleThis is an Operations role designed for someone who comprehensively understands the intricacies of physical goods crossing borders.You can differentiate between customs, duties, tariffs, and import VAT. You recognize the challenges of HS classification at scale and have witnessed the pitfalls at clearance points. You know when DDP is more advantageous than DAP from a cost perspective.You will collaborate directly with the CEO to enhance Outpost's physical goods capabilities. We’ve established a solid foundation; now we need a visionary to advance our operations. This entails tackling complex challenges: ensuring landed cost accuracy at checkout, scaling HS classification, optimizing DDP routing logic, orchestrating carrier/broker relationships, and facilitating merchant onboarding. You will engage with various teams across the organization (Go-To-Market, product development, partnerships) as is typical in early-stage companies.We seek a candidate who has firsthand experience with these challenges, ideally within a cross-border platform, e-commerce merchant, or logistics firm. What You'll GetIndeed, the work is demanding, but you will have the opportunity to construct category-defining infrastructure from the ground up.Cross-border e-commerce is a vast market with inadequate tools. You will play a pivotal role in shaping the infrastructure for physical goods at Outpost, rather than merely operating an existing system. What You'll DoLanded Cost & CheckoutDevelop systems to accurately calculate duties, tariffs, and import taxes at checkout.Address HS classification at scale and assign correct codes for merchant product catalogs.Ensure accurate landed cost estimates are integrated into the checkout process.

Join Whatnot as a Senior Manager of International Strategy & Operations in our Commerce division. In this pivotal role, you will be responsible for shaping our global strategy while optimizing operations to drive efficiency and growth. You will collaborate with cross-functional teams to identify opportunities, implement projects, and contribute to our mission of revolutionizing commerce through innovation.

Strategy & Operations Generalist About OutpostAt Outpost, we revolutionize global expansion. Our solutions eliminate the complexities of selling internationally, ensuring higher conversion rates and streamlined compliance.Navigating the world of international sales can be daunting due to the intricate web of taxes, payments, and operational challenges. Many brands hesitate to venture into global markets or do so at a slow, costly pace.Outpost serves as your scalable back office for international commerce.Choose from our modular services—tax, payments, treasury, or operations—and expand into new markets seamlessly without the traditional overhead. We can act as your Merchant of Record, taking on tax and compliance responsibilities, or provide you with the tools to manage it independently.Sell anything, anywhere, without compromise. The RoleIn this dynamic role, you will engage in large-scale problem-solving, addressing some of the toughest challenges faced by the company with agility, precision, and imaginative solutions. Your contributions will help us design systems that enhance efficiency and foster global growth.We are in search of a Strategy & Operations generalist to influence our expansion and operational strategies. You will collaborate on high-impact initiatives across various domains, including product development, finance, go-to-market strategies, pricing, onboarding, and partnerships. Your insights will be pivotal in overcoming challenges, scaling processes, and achieving superior outcomes for our merchants.This is a generalist position that prioritizes versatility over specialization. One week you might be developing a financial model for a new market, the next, you might be defining a product feature with the engineering team, and soon after, negotiating a merchant agreement. If you prefer a narrow focus, this role may not be the right fit.You will have direct access to the CEO and the founding team, gaining invaluable experience typically reserved for roles requiring decades of experience. Key ResponsibilitiesProduct ManagementServe as the key informant for the company, providing market and merchant insights to guide the product roadmap.Identify and prioritize features based on merchant challenges and commercial potential.Collaborate with engineering to implement enhancements quickly.Monitor product performance and assess competitive positioning.Operations & Go-To-Market StrategyDevelop and refine scalable processes within onboarding, compliance, and merchant operations.Initiate new market launches with comprehensive legal, tax, payments, and operational frameworks.