Strategy & Operations Manager at Kota | London

About KotaKota is revolutionizing insurance and retirement benefits for the contemporary workforce. With our two flagship offerings—Kota Platform, the first fully integrated benefits platform, and Kota Embed, our embedded insurance solution—we're enhancing the accessibility, value, and global reach of benefits.Currently, we empower benefits for tens of thousands of employees at some of Europe’s most innovative companies, including Carwow, Tines, Zoe, and Remote. Established in 2022, we've successfully raised over €20M from prominent investors like EQT Ventures, Eurazeo, Northzone, and Frontline, along with founders and executives from Workday, Remote, Personio, OpenAI, and others.The RoleWe are eager to welcome our inaugural Strategy hire, who will play a pivotal role in our business expansion as we look towards 2026. Reporting directly to the COO, this individual will undertake a diverse range of responsibilities to bolster various aspects of Kota's operations.Success in this position will lead to becoming a trusted problem solver within the organization, possessing a comprehensive understanding of the business and its operational dynamics. Desired outcomes include fostering a top-tier customer experience and coordinating vital elements of our geographic growth.The ideal candidate will be a versatile generalist and an adept problem solver, thriving in the ambiguity that accompanies startup life. This position offers an exceptional opportunity to build and grow, supported by experienced founders and a distinguished executive team, paving the way for senior leadership exposure and accelerated learning.

About KotaKota is revolutionizing the landscape of insurance and retirement benefits tailored for the modern workforce. With our innovative offerings - the Kota Platform, the first fully integrated benefits platform, and Kota Embed, our cutting-edge embedded insurance solution - we are enhancing the accessibility, value, and global reach of employee benefits. Currently, we empower benefits for tens of thousands of employees at Europe's leading companies, including Carwow, Tines, Zoe, and Remote. Established in 2022, we have successfully raised over €20M from prominent investors such as EQT Ventures, Eurazeo, Northzone, and Frontline, alongside founders and executives from industry giants like Workday, Remote, Personio, OpenAI, and more.The RoleWe are seeking a dynamic Strategy & Operations Associate to join our Embed function. In this pivotal role, you will contribute to the development and scaling of our embedded health insurance offerings for enterprise partners. As we accelerate our growth into new markets and engage with increasingly complex clients, we require a proactive individual to fortify our operational foundations, coordinate successful partner launches, and refine processes to maintain an exceptional partner experience.In your role, you will collaborate across various teams including Integrations, Engineering, Customer Support, Finance, Compliance, Benefits, and Go-to-market to ensure smooth partner launches, flawless operational handoffs, and the evolution of our working methods in alignment with growth. You will support implementations, drive process enhancements, and create the data structures and tools necessary for efficient operations.Joining us at this moment of rapid growth for Embed presents a unique opportunity to make a significant impact as we onboard new clients, explore new markets, and seize fresh opportunities.What You’ll DoDevelop and maintain internal processes and documentation that ensure team alignment throughout the partner lifecycle.Enhance day-to-day operations by identifying inefficiencies, redesigning workflows, and implementing clearer, scalable working methods.Support strategic initiatives aimed at delivering an outstanding customer experience.Oversee new partner launches from start to finish, ensuring readiness across teams including Go-to-market, Marketing, Account Management, Benefits, Integrations, and Engineering.Handle essential operational tasks such as first-line compliance (KYB), structured client data capture, and managing the information flow from prospecting through to launch.

About KotaKota is pioneering the way benefits are delivered with the world's first fully integrated platform that seamlessly combines insurance and retirement solutions. Our innovative infrastructure empowers insurance providers to thrive in the modern digital landscape, catering to a new generation of workers who demand user-centric experiences and comprehensive financial insights.Our mission is to democratize access to essential insurance and benefits, bridging the gap for today's employees.Founded in 2022, Kota has successfully raised over €20 million from leading European technology investors, including EQT Ventures, Northzone, and Frontline, alongside notable angel investors such as Job Van Der Voort from Remote and Romain Huet of OpenAI. Our investors have a proven track record backing innovative companies such as Spotify, Airbnb, and Workday.We embrace a hybrid work culture, requiring a minimum of two days per week in our offices located in Dublin or London.

Join Spotify as a Markets Strategy & Operations Manager where you'll play a pivotal role in shaping our market strategies and optimizing operations. In this dynamic position, you will collaborate with cross-functional teams to drive strategic initiatives, enhance operational efficiencies, and foster innovation within the organization. Your analytical skills will be essential in interpreting data, identifying trends, and providing actionable insights that will impact our overall business direction.

fuku is looking for a Strategy and Operations Lead in London. This role focuses on shaping major strategic projects and improving how the business operates each day. Collaboration with teams across the company is central, with a strong emphasis on efficiency and supporting growth. Main responsibilities Lead strategic initiatives that advance company objectives Refine operational workflows to increase productivity Coordinate efforts with colleagues across departments Apply data and analysis to guide decisions and enhance processes Location This position is based in London, England, United Kingdom.

About Tilt Tilt is revolutionizing the world of commerce with a clear mission: Make Commerce Alive.In an era where traditional store website builders and faceless marketplaces are becoming obsolete, Tilt stands out by catering to a new generation of merchants who thrive on attention, community, and personality.In the UK alone, millions of shoppers, from sneaker enthusiasts to nostalgic Y2K fans, have embraced Tilt. Our platform empowers sellers to achieve remarkable success, with many reaching £1M+ in earnings and hundreds exceeding the UK median income.And we are just getting started.Your Mission As the Strategy & Operations Manager, you will lead specific categories on the Tilt platform, taking full ownership of the P&L and becoming the primary expert for your designated categories. Your primary objective will be to identify opportunities for growth and implement strategies to expand the Tilt platform.What You'll Do Lead both internally and externally in fostering growth within your categories on TiltDevelop and manage the strategic vision for your categories to ensure sustained growthEmploy creative thinking to discover innovative avenues for business expansionUtilize data analytics skills (SQL) to extract insights from projects and drive growth initiativesAnalyze performance metrics to evaluate category growth, successes, and areas for further development, ensuring ongoing improvementInitiate marketing campaigns, including influencer partnerships, to enhance brand visibility and attract more buyersCollaborate cross-functionally with Marketing, Product, Engineering, Analytics, and Sales teams to scale the business effectivelyAddress challenges swiftly, prioritizing seller satisfaction and retention.Who You Are You are a driven, curious, and tenacious problem-solver eager to shape the future of shopping. Additionally:You possess 3+ years of experience in a dynamic, client-facing role within management consulting, finance/banking, or a fast-paced tech environment

Mixpanel seeks a Manager of Revenue Strategy and Operations to join the team in London, UK. This hybrid role centers on driving revenue growth and improving how the company operates day to day. The position requires close collaboration with colleagues across departments to shape and deliver plans that support Mixpanel’s revenue goals. Key responsibilities Lead projects and initiatives that focus on increasing revenue and making operations more efficient Partner with teams from various parts of the company to create and implement strategic plans Analyze business data and translate findings into actionable recommendations Apply insights to help guide decisions and strengthen Mixpanel’s market position Work location This role is based in London with a hybrid work schedule, combining office and remote work.

About UsPerk (formerly TravelPerk) is an innovative platform dedicated to transforming travel and spend management. Our comprehensive tools are designed to eliminate the tedious, manual tasks that hinder productivity, automating processes from travel bookings to expense management and invoice processing. By addressing these inefficiencies, we aim to enhance productivity while boosting morale and fostering innovation within organizations.With over 10,000 companies around the globe, including industry leaders like Wise, On Running, Breitling, and Fabletics, we are tackling the staggering problem of lost productivity—accounting for 7 hours per employee each week, a challenge valued at $1.7 trillion.Established in 2015, Perk has rapidly expanded to a global team of over 1,800 professionals across 12 offices, with headquarters located in London and Boston. Our mission is to blend innovation, control, and simplicity to revolutionize workplace dynamics and enhance employee satisfaction.At Perk, our core values emphasize ownership, delivering exceptional experiences, and fostering teamwork. We appreciate curiosity and purpose, believing they unlock human potential. Our diverse talent team comprises leading professionals from the travel and SaaS sectors, representing over 70 nationalities. If you are passionate about making a meaningful impact and reshaping the way millions experience work, we would love to have you on board.To learn more, please visit www.perk.com.

About AirwallexAirwallex is an innovative global payments and financial platform, uniquely designed to empower businesses worldwide. With our cutting-edge proprietary infrastructure and software, we serve over 200,000 businesses, including esteemed names like Brex, Rippling, Navan, Qantas, and SHEIN. Our fully integrated solutions cover everything from business accounts and payments to spend management and treasury, along with embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 talented individuals spans 26 offices globally. Valued at $8 billion and supported by leading investors such as T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of shaping the future of global banking. If you are ready to take on the most ambitious challenges of your career, we welcome you to join our mission.Attributes We ValueWe seek builders with a founder-like mindset who are passionate about making a real impact, accelerating their learning, and having true ownership over their work. You will bring strong expertise and analytical thinking, driven by our mission and operating principles. You thrive in fast-paced environments, demonstrate good judgment, and possess a deep curiosity that propels you to make informed decisions.Your humility and collaborative spirit will help transform innovative ideas into tangible products, and you have a proven track record of executing projects from inception to completion. Utilizing AI to enhance productivity and problem-solving is second nature to you. At Airwallex, you will engage with complex, high-visibility challenges alongside exceptional colleagues, fostering career growth as we redefine global banking.About the TeamThe Operations team at Airwallex is dedicated to ensuring our services and processes operate smoothly and efficiently. Our focus is on optimizing workflows, enhancing operational efficiency, and delivering outstanding customer support. By refining operations and adopting best practices, we contribute to the company's growth while upholding high service standards, ensuring a seamless experience for our customers as we empower businesses globally.What You Will DoIn your role within the Operations Strategy team, you will address multifaceted challenges across various domains, leveraging your expertise to drive impactful solutions.

Relay is revolutionizing the logistics landscape for the digital age. Supported by Europe’s largest logistics Series A funding of $35M, driven by innovative investors like Plural, Relay is outpacing 99.98% of venture-backed startups. We are curating an exceptionally skilled team that is set to redefine industry standards.Our Mission: To eliminate barriers to commerce. High delivery costs currently impose a hidden tax on e-commerce, influencing what products can be sold online and who can engage in the market. We aspire to create an environment where goods move freely among people, making online shopping an effortless and inclusive experience.The Team:• A dynamic group of ~110 individuals, over half of whom specialize in engineering, product, and data.• More than 45 advanced degrees in fields such as computer science, mathematics, and operations research.• Comprehensive data analytics for every parcel handled, leveraging thousands of data points.• A culture that thrives on first-principles thinking, agile feedback, and continuous experimentation.About the Role:As the Commercial Strategy and Operations Manager at Relay, you will be integral to our relationships with leading e-commerce clients who spend billions annually on logistics. This pivotal role bridges strategy and execution: you will define market approaches, ensure seamless commercial operations, and oversee high-value client programs from inception to completion.Key Responsibilities:Develop and manage the go-to-market strategy for existing and new clients, crafting commercial frameworks that expedite deal closures and enhance profitability.Ensure client profitability by collaborating with commercial analytics to identify margin risks and implement corrective actions.Oversee the commercial and operational processes for a portfolio of strategic clients, maintaining governance and optimizing performance.

Level 5, Individual Contributor Role overview Deliveroo’s advertising division drives much of the company’s growth. As Advertising Strategy and Operations Manager, this position works with Advertising and Account Management teams to expand the reach and effectiveness of partner advertising solutions. The focus is on making advertising a key growth driver for restaurant, grocery, and retail partners. Responsibilities include identifying ways to broaden market presence, designing strategies to improve results, and launching scalable programs across regions by leveraging technology and the knowledge of global account management teams. What you will do Develop strategies to expand the partner advertising business by increasing engagement, spend, and performance in line with commercial and leadership objectives. Design and lead cross-functional projects with commercial, technology, and enablement teams to deliver impactful initiatives. Create detailed playbooks and resources to help commercial teams make the most of advertising opportunities. Act as the subject matter expert on advertising performance, providing commercial leaders with clear analysis and support for decisions. Identify actionable opportunities through data analysis and coordinate teams to pursue these improvements quickly. Contribute to the evolution of Deliveroo’s advertising products by sharing partner feedback in product discussions and innovation efforts. Requirements Over 5 years of experience in advertising or strategic roles. Proven ability to build strong relationships with a wide range of stakeholders, both internally and externally. Skilled at identifying opportunities through analysis of data trends. Experience leading large-scale change initiatives. Strong analytical skills and an innovative approach to solving problems. Preferred: Experience supporting or enabling commercial teams. Why Deliveroo? Deliveroo is dedicated to changing how people shop and eat by connecting customers with local restaurants and grocery services. The team aims to make a meaningful impact on how communities access food and retail experiences. Location London – The River Building HQ

Airwallex is shaping the future of global banking. Based in London, the Senior Manager, Revenue Strategy & Operations joins the EMEA Revenue Strategy & Operations team to help define and deliver the region’s growth plans. This position plays a central role in setting commercial priorities and ensuring their execution leads to measurable results. Key Responsibilities Identify, define, and prioritize projects that support revenue growth across EMEA markets Lead the rollout of strategic initiatives, working closely with teams in Sales, Marketing, Operations, Product, Engineering, Compliance, and Legal Coordinate with stakeholders within EMEA and across global teams to align efforts and share insights Track outcomes against commercial growth targets and contribute to building a strong foundation for long-term expansion Collaboration and Teamwork This role works alongside a small, data-driven team. Frequent collaboration with colleagues from various business functions provides a broad perspective on growth strategies and operational challenges.

Join Checkatrade as a Strategy Manager (Consumer), where you will play a pivotal role in shaping our consumer strategy and driving business growth. This position requires a strategic thinker with a passion for understanding consumer needs and market trends.

Role overview fuku is seeking an Operations Strategist in London to shape and execute operational strategies that enhance productivity and support ongoing growth. The position centers on improving how teams work together and ensuring the company can adapt to changing needs and opportunities. What you will do Create and carry out operational plans designed to increase efficiency across different teams Analyze current processes and recommend improvements to boost overall company performance Assist the company in navigating challenges and identifying new market opportunities Requirements Strong skills in strategic thinking and problem solving Drive to optimize operations and achieve measurable results Ability to work effectively in a busy environment with shifting priorities This role is located in London, England, United Kingdom.

Strategy & Operations Generalist About OutpostAt Outpost, we revolutionize global expansion. Our solutions eliminate the complexities of selling internationally, ensuring higher conversion rates and streamlined compliance.Navigating the world of international sales can be daunting due to the intricate web of taxes, payments, and operational challenges. Many brands hesitate to venture into global markets or do so at a slow, costly pace.Outpost serves as your scalable back office for international commerce.Choose from our modular services—tax, payments, treasury, or operations—and expand into new markets seamlessly without the traditional overhead. We can act as your Merchant of Record, taking on tax and compliance responsibilities, or provide you with the tools to manage it independently.Sell anything, anywhere, without compromise. The RoleIn this dynamic role, you will engage in large-scale problem-solving, addressing some of the toughest challenges faced by the company with agility, precision, and imaginative solutions. Your contributions will help us design systems that enhance efficiency and foster global growth.We are in search of a Strategy & Operations generalist to influence our expansion and operational strategies. You will collaborate on high-impact initiatives across various domains, including product development, finance, go-to-market strategies, pricing, onboarding, and partnerships. Your insights will be pivotal in overcoming challenges, scaling processes, and achieving superior outcomes for our merchants.This is a generalist position that prioritizes versatility over specialization. One week you might be developing a financial model for a new market, the next, you might be defining a product feature with the engineering team, and soon after, negotiating a merchant agreement. If you prefer a narrow focus, this role may not be the right fit.You will have direct access to the CEO and the founding team, gaining invaluable experience typically reserved for roles requiring decades of experience. Key ResponsibilitiesProduct ManagementServe as the key informant for the company, providing market and merchant insights to guide the product roadmap.Identify and prioritize features based on merchant challenges and commercial potential.Collaborate with engineering to implement enhancements quickly.Monitor product performance and assess competitive positioning.Operations & Go-To-Market StrategyDevelop and refine scalable processes within onboarding, compliance, and merchant operations.Initiate new market launches with comprehensive legal, tax, payments, and operational frameworks.

SumUp supports small businesses with tools for payments, finance management, and customer relationships. The company values autonomy, learning, and strong connections, guided by principles like 'Founder’s Mentality', 'Team First', and 'We Care'. SumUp aims to stay people-focused and adaptable as it grows. Role Overview The Strategy & Operations Manager for the CEO Office will help turn high-level strategy into clear, practical plans. This position focuses on setting priorities, shaping decision-making processes, and ensuring performance metrics are visible and meaningful. What You Will Do Work closely with senior leaders to clarify goals and translate them into actionable steps Build trust and influence outcomes without formal authority Drive alignment and transparency in a changing environment Help the organization stay focused as it scales and faces new challenges Who Will Thrive Comfortable working with ambiguity and complexity Skilled at building relationships with stakeholders at all levels Ready to take initiative and drive clarity in decision-making Location: London, England, United Kingdom

About NextStep NextStep connects skilled consulting professionals with roles that fit their expertise, using AI-driven matching technology. The company partners with organizations across multiple industries to place talent where their impact matters. About the Client NextStep’s client is a global leader in staffing and workforce solutions, headquartered in London. They operate across professional services, technology, and engineering, handling both permanent and temporary recruitment. With £3bn in revenue and a sales team of over 1,500 people in 20 countries, they are building a centralized Sales Strategy function to improve commercial productivity and territory management. Role Overview The Sales Strategy Manager joins the commercial organization to deliver analytical support and strategic guidance for a large, distributed sales force. This role works closely with the Chief Sales Officer and regional Managing Directors, leading projects that shape sales territory design, incentive programs, market focus, and commercial capabilities. What You Will Do Lead projects to improve sales force effectiveness, including territory design and account prioritization frameworks. Analyze sales performance data to identify trends, gaps, and opportunities across regions, channels, and product lines. Support annual sales planning, including target-setting, resource allocation, and incentive structure design. Work with Sales Enablement to turn strategic insights into practical training, tools, and process improvements for the field. Prepare commercial strategy updates for the Chief Sales Officer and Group CEO, covering competitive intelligence and market sizing. Desired Qualifications 4–7 years of experience in sales strategy, commercial operations, or management consulting, with direct involvement in large sales organizations. Strong analytical skills, including building commercial models, interpreting sales data, and designing incentive programs. Excellent communicator, able to turn complex analysis into clear recommendations for sales leaders. Commercially minded, with a strong grasp of how large B2B sales organizations operate. Location: London

About Northslope TechnologiesAt Northslope Technologies, we believe that the future will be shaped by generational companies leveraging mission-specific AI software to gain a competitive edge over traditional SaaS solutions. Our focus is on creating purpose-built production AI applications that empower organizations across various industries to operate with the efficiency, scalability, and profitability characteristic of enterprise software.We are on a mission to redefine software development — delivering solutions that adapt seamlessly to the unique needs of the businesses we support, crafted by engineers who are deeply attuned to both technology and customer experience. The RoleWe are seeking a driven and insightful professional to join our dynamic team at the nexus of account expansion, business operations, and strategic planning. This position is pivotal in driving value creation: pinpointing revenue opportunities and establishing processes to ensure we maximize our financial potential. Collaborating with implementation teams, project leaders, and executive partners, you will facilitate customer growth, engage in strategic renewal discussions, and support pre-sales initiatives through impactful value narratives.In this role, you will instill effective practices — meticulously tracking contracts, preparing for renewals proactively, establishing appropriate governance structures (such as Steering Committee Meetings), and ensuring our communications consistently articulate business value that resonates with key decision-makers. This opportunity is perfect for a consultant with a passion for technology and AI who wants to remain close to customer outcomes, collaborate across functions, and contribute to building a high-growth organization from the ground up.

Strategy & Operations (Payments)Global expansion is challenging. Without a local entity, conversion rates drop, costs escalate, and compliance becomes convoluted. Outpost is here to resolve these issues.Venturing into international markets is fraught with complexities surrounding taxes, payments, and operational hurdles. Many brands either shy away or expand at a sluggish, costly pace.Outpost serves as your adaptable back office for global commerce.Select only the services you require — be it tax, payments, treasury, or operations — and access new markets without incurring excessive overheads.We function as the Merchant of Record for both digital and physical products across more than 58 tax jurisdictions. This means we manage the entire stack — payments, tax, compliance, and customer experience.Sell anything, anywhere, without compromise. The RoleThis position is an Operations role tailored for an individual eager to build like a founder and work like an operator, particularly one with extensive experience in payments and acquiring.You will work closely with the CEO across various facets of the business: go-to-market strategy (GTM), pricing, onboarding, treasury, product, and partnerships. You will tackle the most significant challenges head-on. Your expertise in payments is crucial — as a Merchant of Record, we oversee authorization rates, PSP relationships, chargebacks, and payment economics — but your role will not be limited to just payments.This is a “ghostbuster” role. Ghostbusters tackle complex issues that don’t fit neatly into one area. One week you could be negotiating PSP pricing, the next you're refining merchant onboarding processes, then you’ll be developing a new market launch strategy.Your work is a significant part of your purpose. You aspire to create something impactful, take ownership, and outpace your peers in growth. What You'll GainIndeed, the work is demanding. However, in return, you will receive training and exposure typically reserved for individuals with 10–20 years of experience.You will engage with global challenges, connect with senior stakeholders, and take charge of strategic projects across payments, tax, finance, product, and operations — from the outset.We will not micromanage, but we will offer robust coaching. If you are driven, you will emerge from this role with a world-class operational skill set. ResponsibilitiesEngage across the organization:Identify and resolve bottlenecks across GTM, operations, finance, product, and more.

Role overview The Operations Excellence & Strategy Lead at bloomon plays a central part in shaping how the company operates. Based in London, this position is responsible for driving improvements in business processes and supporting key strategic initiatives. Collaboration is essential, as the role partners with teams from various departments to refine workflows and help achieve company objectives. What you will do Lead initiatives that boost operational efficiency throughout the organization Partner with cross-functional teams to introduce and embed effective practices Ensure that operational enhancements align with bloomon’s overall strategy Spot opportunities to optimize workflows and oversee the implementation of these improvements