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Strategy & Operations Lead

BroccoliSan Francisco
On-site Full-time

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Experience Level

Experience

Qualifications

What We’re Looking For3–5 years of experience in a top-tier consulting firm or equivalent experience. Strong analytical skills and proficiency in data analysis tools. Ability to work collaboratively in a fast-paced environment. Exceptional communication and presentation skills. Proven track record in strategy development and execution.

About the job

About Broccoli

At Broccoli, we are revolutionizing the home services industry with our cutting-edge AI operating system, targeting a $500 billion market. Our intelligent AI agents are deployed in HVAC, roofing, and other trades to efficiently manage customer interactions, job bookings, and lead capture.

Supported by leading venture capitalists, we have successfully raised $25 million in Series A funding and are rapidly expanding. As we aim to quintuple our team by 2026, this is a unique opportunity to join us at an early stage and make a significant impact.

The Role

We are establishing a pivotal Strategy & Operations team that will be the backbone of our organization. This team will oversee the systems, processes, and analyses that empower our executive leadership, account teams, and sales teams to thrive as we grow.

We are looking to hire multiple team members, organized around three key areas: GTM Strategy & Enablement, Post-Sales Strategy & Operations, and Executive Planning & Analytics.

What You’ll Do

GTM Strategy & Enablement

  • Create ROI dashboards and sales enablement tools.
  • Define target customer segments and go-to-market strategies.
  • Lead decisions on pricing and packaging.
  • Develop partnerships and referral programs.

Post-Sales Strategy & Operations

  • Establish account dashboards and performance metrics.
  • Design the account planning framework.
  • Set cross-sell targets and incentive structures.
  • Develop ROI reporting to enhance retention and expansion.
  • Collaborate with marketing to drive cross-selling initiatives.

Executive Planning & Analytics

  • Create and manage executive KPI dashboards.
  • Establish performance targets and monitor outcomes.
  • Prepare materials for board meetings and investor presentations.
  • Lead special projects and conduct ad hoc analyses.

About Broccoli

Broccoli is at the forefront of innovation in the home services industry, creating advanced AI solutions that enhance operational efficiency and customer interactions. With significant venture backing and ambitious growth plans, we offer a dynamic and rewarding environment for our team members.

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