About the job
About EliseAI
At EliseAI, we are revolutionizing critical sectors such as housing and healthcare. Access to quality housing and healthcare is essential, yet many face challenges in securing both.
By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and enrich the user experience for all stakeholders.
Housing: We streamline the apartment touring process, lease signing, maintenance requests, and communication with property management, consolidating everything renters need into one comprehensive platform.
Healthcare: We simplify appointment scheduling, intake form completion, and patient-provider communication, allowing individuals to concentrate on their health rather than paperwork.
With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a seamless experience across vital services. Recently, we secured a $250 million Series E funding led by Andreessen Horowitz to expedite our mission.
About The Role
We are seeking a Strategy & Operations Manager for our housing division to spearhead impactful projects that foster growth and scalability throughout the organization. This generalist role is perfect for individuals who thrive in dynamic environments, enjoy cross-team collaboration, and are eager to drive results. You will closely engage with Sales, Product, Customer Success, and Engineering teams to tackle essential challenges—whether that involves refining our go-to-market strategies, enhancing client onboarding, or developing internal systems that facilitate smarter operations.
Key Responsibilities
Lead cross-functional strategic initiatives across the entire customer lifecycle—from boosting sales performance and pricing strategies to optimizing the implementation and post-sale processes.
Examine client workflows and usage patterns to uncover opportunities for automation, deeper product integration, and improved outcomes.
Collaborate closely with Sales, Product, and Customer Success teams to enhance how we position and deliver value to our customers.
Develop internal processes and playbooks to support scalability across sales, onboarding, support, and customer expansion.
Partner with leadership to identify insights that drive strategic direction.

