Senior Manager of Strategy and Operations | Housing

About EliseAIAt EliseAI, we are revolutionizing the essential sectors of housing and healthcare. We believe that everyone deserves a safe place to live and access to quality healthcare, yet these necessities are often challenging to attain. By seamlessly integrating AI agents into current workflows, we enhance efficiency, lower costs, and create a better experience for all users.Housing: We streamline the apartment rental process, making it easier for renters to tour, sign leases, submit maintenance requests, and communicate with their property management teams—all in one convenient platform.Healthcare: We simplify appointment scheduling, intake form completion, and enhance patient-provider communication, allowing individuals to focus on their health rather than paperwork.With EliseAI, organizations can minimize manual processes, enhance accessibility, and deliver a streamlined experience across vital services. We have recently secured a $250 million Series E funding round led by Andreessen Horowitz to expedite our mission.About The RoleWe are seeking a Senior Manager for Strategy & Operations within our housing division at EliseAI. This pivotal role involves leading high-impact projects that foster growth and scalability throughout the organization. Ideal candidates thrive in ambiguous environments, enjoy cross-team collaboration, and take ownership of results. You will collaborate closely with Sales, Product, Customer Success, and Engineering to tackle pressing challenges—whether it’s enhancing our go-to-market strategies, refining client onboarding processes, or developing internal systems that facilitate smarter operations.Key ResponsibilitiesLead cross-functional strategic initiatives throughout the entire customer lifecycle—from boosting sales performance and refining pricing strategies to optimizing implementation and post-sale workflows.Examine client workflows and usage patterns to uncover opportunities for automation, increased product adoption, and enhanced outcomes.Collaborate with Sales, Product, and Customer Success teams to perfect our value proposition and delivery methods for customers.Develop internal processes and playbooks that facilitate scalability across sales, onboarding, support, and customer expansion.Partner with leadership to uncover strategic insights and drive initiatives that enhance operational effectiveness.

About EliseAIAt EliseAI, we are revolutionizing critical sectors such as housing and healthcare. Access to quality housing and healthcare is essential, yet many face challenges in securing both. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and enrich the user experience for all stakeholders.Housing: We streamline the apartment touring process, lease signing, maintenance requests, and communication with property management, consolidating everything renters need into one comprehensive platform.Healthcare: We simplify appointment scheduling, intake form completion, and patient-provider communication, allowing individuals to concentrate on their health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a seamless experience across vital services. Recently, we secured a $250 million Series E funding led by Andreessen Horowitz to expedite our mission.About The RoleWe are seeking a Strategy & Operations Manager for our housing division to spearhead impactful projects that foster growth and scalability throughout the organization. This generalist role is perfect for individuals who thrive in dynamic environments, enjoy cross-team collaboration, and are eager to drive results. You will closely engage with Sales, Product, Customer Success, and Engineering teams to tackle essential challenges—whether that involves refining our go-to-market strategies, enhancing client onboarding, or developing internal systems that facilitate smarter operations.Key ResponsibilitiesLead cross-functional strategic initiatives across the entire customer lifecycle—from boosting sales performance and pricing strategies to optimizing the implementation and post-sale processes.Examine client workflows and usage patterns to uncover opportunities for automation, deeper product integration, and improved outcomes.Collaborate closely with Sales, Product, and Customer Success teams to enhance how we position and deliver value to our customers.Develop internal processes and playbooks to support scalability across sales, onboarding, support, and customer expansion.Partner with leadership to identify insights that drive strategic direction.

About EliseAIAt EliseAI, we are revolutionizing critical sectors such as housing and healthcare. Everyone deserves a safe place to call home and access to quality healthcare, yet these essentials can often be challenging to obtain. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, reduce costs, and elevate the overall experience for all stakeholders.Housing: Our platform simplifies the rental process by streamlining apartment tours, lease signings, maintenance requests, and communication with property teams, consolidating everything renters need into one convenient location.Healthcare: We facilitate appointment scheduling, intake form completion, and enhance patient-provider communication, allowing everyone to focus more on health and less on paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a cohesive experience across essential services. We recently secured a $250 million Series E funding led by Andreessen Horowitz to further accelerate our mission.About The RoleWe are seeking a GTM Strategy & Operations Manager to spearhead projects and provide strategic insights that drive growth. This role is not limited to internal operations; we are looking for someone eager to engage with customers, understand value drivers, and collaborate directly with sales, product, and leadership to enhance our market strategies. You will play a key role in shaping our product positioning, sales tactics, and delivery methods.This position is perfect for an individual with a consulting or high-performance strategy background who is ready to take ownership of outcomes rather than merely advising on them. You will have the opportunity to work swiftly, collaborate across departments, and influence everything from sales strategies to customer expansion and pricing for enterprise clients.Key RequirementsAnalyze customer interactions, win/loss patterns, competitive insights, and sales performance to pinpoint where and how we can excel.Lead and implement projects that enhance sales velocity, conversion rates, and expansion results.Collaborate closely with Account Executives and clients to refine our value communication, demonstrate ROI, and distinguish ourselves from competitors.Design and execute...

About EliseAIAt EliseAI, we are dedicated to transforming critical sectors such as housing and healthcare. Access to quality housing and healthcare should not be a challenge, yet it often is. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and enrich the user experience across the board.Housing: We streamline the process for renters, making apartment tours, lease signings, maintenance requests, and communication with property teams effortless—all in one user-friendly platform.Healthcare: We simplify appointment scheduling, intake form completion, and provider communication, allowing patients to focus on their health rather than paperwork.By leveraging AI, EliseAI empowers organizations to minimize manual tasks, enhance accessibility, and provide seamless interactions in essential services. Recently, we secured a $250 million Series E funding led by Andreessen Horowitz to further our mission.About The RoleAs the New Verticals Manager, you will take the lead in exploring, developing, and launching innovative products and market opportunities from the ground up. This position is pivotal in driving our growth and enhancing our market presence. You will be expected to demonstrate strategic insight, possess deep knowledge of market dynamics, collaborate effectively across functions, and have a proven record of launching successful products or entering new markets. Your influence will be key in defining product direction and go-to-market strategies.Key ResponsibilitiesProduct and Market Strategy:Lead initiatives to identify, assess, and launch new product opportunities through comprehensive feasibility studies, market analysis, and competitive reviews.Develop and manage robust go-to-market strategies, focusing on market segmentation, positioning, pricing, and execution of product launches.Collaborate with cross-functional teams including Product, Engineering, Go-To-Market (GTM), and Customer Success to ensure alignment and successful product rollouts and expansions.Stay attuned to market trends, customer insights, and competitive shifts to continually refine and enhance product offerings.

Role Overview eliseai is hiring a Senior Manager, Product Strategy and Operations to focus on New Verticals in the Housing sector. This position is based in New York City. What You Will Do Work closely with teams across the company to guide product direction for new housing-related verticals Lead strategic initiatives from planning through execution Analyze market trends and identify opportunities to strengthen our product lineup Support operational improvements that increase efficiency and impact Who We’re Looking For Experience shaping product strategy and operations, ideally within housing or related sectors Strong ability to collaborate with cross-functional groups Comfort making decisions based on market analysis and data

About EliseAIAt EliseAI, we are transforming the essential sectors of housing and healthcare. We believe that everyone deserves a safe home and access to quality healthcare, yet these necessities can often feel out of reach. By seamlessly integrating AI agents into existing processes, we enhance efficiency, cut costs, and elevate the overall experience for users.Housing: We streamline the rental experience by simplifying apartment tours, lease signing, maintenance requests, and communication with property management—all in one convenient platform.Healthcare: We facilitate appointment scheduling, intake form completion, and patient-provider communications, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a fluid experience across vital services. Recently, we secured a $250 million Series E funding round led by Andreessen Horowitz, propelling our mission forward.About The RoleWe are seeking a Senior Manager of Go-To-Market Strategy and Operations to spearhead projects and drive strategic insights that fuel growth. This role goes beyond internal operations; we want someone who will engage directly with customers, understand value drivers, and collaborate with sales, product, and leadership to scale our successful strategies. You will play a key role in shaping how we position and deliver our offerings in the marketplace.This position is perfect for a candidate with a consulting or high-performance strategy background who is eager to take ownership of outcomes rather than merely advising on them. You will have the opportunity to act quickly, work cross-functionally, and influence various aspects from sales tactics to customer growth and enterprise pricing.Key RequirementsAnalyze customer conversations, win/loss trends, competitive insights, and sales performance to identify where we excel.Lead and implement projects that enhance sales velocity, improve conversion rates, and drive expansion outcomes.Collaborate directly with Account Executives and clients to refine our communication of value, demonstrate ROI, and distinguish ourselves from competitors.Design and execute ...

About EliseAIAt EliseAI, we are revolutionizing vital sectors like housing and healthcare. Everyone deserves access to a safe home and quality healthcare, yet both can often be challenging to obtain. By seamlessly integrating AI agents into existing processes, we streamline workflows, cut costs, and enhance user experiences.Housing: We simplify the rental process by enhancing apartment tours, lease signings, maintenance requests, and communication with property teams—bringing essential home services into a unified platform.Healthcare: Our solutions facilitate appointment scheduling, streamline intake forms, and improve patient-provider communication, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a frictionless experience across crucial services. Recently, we raised a $250 million Series E round led by Andreessen Horowitz to propel our mission forward.About the RoleAs a Strategy & Planning Manager, you will spearhead initiatives that shape our growth trajectory, market expansion, and operational scalability. This leadership position is perfect for a dynamic individual who excels under pressure and can transform strategy into actionable results.You will collaborate closely with senior executives, including the Chief Strategy Officer, while taking ownership of outcomes. From spotting opportunities to setting strategic direction and ensuring initiative completion, this role is pivotal in driving momentum and achieving measurable results.Who You AreA strategic operator with keen business and operational insightA decisive leader who establishes direction and drives critical decisionsA results-oriented individual capable of making quick decisionsComfortable navigating ambiguity and thriving in fast-paced environmentsDriven by the desire to scale impact and contribute to building a generational AI enterpriseWhat You’ll DoLead strategic planning initiatives to identify growth opportunitiesCollaborate with cross-functional teams to execute plans effectivelyAnalyze market trends to inform strategic decisionsFoster a culture of innovation and efficiency within the organization

About EliseAIAt EliseAI, we are dedicated to transforming crucial sectors such as housing and healthcare. Everyone deserves secure housing and accessible healthcare, yet both can be challenging to obtain. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for all stakeholders.Housing: Our solutions streamline the apartment touring process, lease signing, maintenance requests, and communication with property teams, consolidating all essential services into one platform.Healthcare: We simplify appointment scheduling, intake forms, and patient-provider communication, allowing everyone to prioritize health over paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a seamless experience across vital services. Recently, we secured a $250 million Series E funding round, led by Andreessen Horowitz, to propel our mission forward.About The RoleAs the Partnership Strategy Manager, you will be responsible for sourcing, negotiating, and executing strategic partnerships with leading organizations to foster growth for EliseAI. Reporting to the Director of Business Development & Partnerships, you will collaborate closely with EliseAI’s leadership and the broader Strategy & Planning team, driving initiatives in business development and partnerships. This role is highly cross-functional, requiring strong business acumen, analytical capabilities, effective partner engagement, and a proactive mindset.Key ResponsibilitiesIdentify, develop, and execute strategic partnerships that significantly impact company objectives.Lead intricate, cross-functional projects to harmonize incentives for both internal and external stakeholders.Assess partnership opportunities through quantitative and qualitative analysis, presenting findings to senior stakeholders.Oversee the evaluation and continuous monitoring of market segments and potential partner companies across diverse industries.Cultivate and maintain relationships with existing and prospective partners to further business goals.

About EliseAIEliseAI is on a mission to transform vital sectors such as housing and healthcare. We believe that securing a place to live and accessing quality healthcare should be straightforward for everyone. By leveraging AI agents, we enhance existing workflows, boost efficiency, lower costs, and enrich the overall experience for users.Housing: Our platform streamlines the rental process, making it easier for tenants to tour apartments, sign leases, manage maintenance requests, and communicate effectively with property management—all from a single interface.Healthcare: We simplify the healthcare journey by facilitating appointment scheduling, streamlining intake forms, and enhancing communication between patients and providers, allowing everyone to prioritize health over paperwork.At EliseAI, organizations can minimize manual tasks, enhance accessibility, and deliver a cohesive experience across essential services. Recently, we secured a $250 million Series E funding led by Andreessen Horowitz, which will help us accelerate our mission.About The RoleWe are seeking a Senior Associate for Strategy & Operations within our housing division. This role involves supporting high-impact projects that drive growth and scalability throughout the organization. Ideal candidates will thrive in uncertain environments, enjoy cross-department collaboration, and take ownership of results. You will collaborate closely with Sales, Product, Customer Success, and Engineering teams to tackle critical challenges—whether it’s enhancing our market approach, refining client onboarding processes, or developing internal systems that promote smarter operations.Key ResponsibilitiesLead strategic projects across the customer lifecycle, from enhancing sales performance and developing pricing strategies to optimizing implementation and post-sale support.Assess client workflows and usage metrics to uncover automation opportunities, promote deeper product adoption, and achieve better outcomes.Collaborate with Sales, Product, and Customer Success teams to refine our value proposition and delivery methods for customers.Create internal processes and playbooks to facilitate scaling across sales, onboarding, support, and customer expansion.Engage with leadership to...

About EliseAIAt EliseAI, we are revolutionizing critical sectors such as housing and healthcare. These essential services should be accessible to all, and our mission is to streamline their delivery. By embedding AI agents into current workflows, we enhance efficiency, lower costs, and elevate user experiences.Housing: Our platform transforms how renters access housing services, from apartment tours to lease signing and maintenance requests, all in one convenient location.Healthcare: We simplify the process for patients to schedule appointments, fill out intake forms, and communicate with healthcare providers, allowing them to prioritize their health over paperwork.With EliseAI, organizations minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. We recently secured a $250 million Series E round led by Andreessen Horowitz to further accelerate our mission.About The RoleWe are seeking a GTM Strategy & Operations Senior Associate who will spearhead projects and glean strategic insights that drive growth. This role transcends traditional operations; we want someone who is eager to engage with customers, understand value drivers, and collaborate closely with sales, product teams, and leadership to scale successful initiatives. You will play a pivotal role in how we position, market, and deliver our products.This position is perfect for someone with a background in consulting or high-performance strategy, ready to take charge of results rather than just advising. You will have the opportunity to act swiftly, work across departments, and impact everything from sales strategies to customer expansion and enterprise pricing.Key RequirementsAnalyze customer conversations, win/loss trends, competitive insights, and sales performance to identify growth opportunities.Lead and implement projects to enhance sales velocity, conversion rates, and expansion results.Collaborate with Account Executives, Customer Success Managers, and clients to refine value communication, demonstrate ROI, and differentiate from competitors.

About EliseAIAt EliseAI, we are revolutionizing critical industries such as housing and healthcare, striving to make essential services more accessible. Finding a place to live and obtaining quality healthcare should not be a struggle, yet many face challenges in securing both.Our innovative approach integrates AI agents seamlessly into current workflows, enhancing efficiency, reducing costs, and elevating the overall experience for users.Housing: We streamline the process for renters to tour apartments, sign leases, submit maintenance requests, and maintain communication with their property team, consolidating everything they need for their homes into one platform.Healthcare: We simplify appointment scheduling, intake forms, and facilitate communication between patients and providers, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. Recently, we celebrated securing a $250 million Series E round led by Andreessen Horowitz, propelling our mission forward.About The RoleWe are seeking a dynamic GTM Strategy & Operations Senior Associate to spearhead projects and deliver strategic insights that unlock growth. This role transcends traditional operations; we need an individual dedicated to understanding customer needs, driving value, and collaborating closely with sales, product, and leadership to scale successful initiatives. You will play a pivotal role in shaping our market positioning, sales strategies, and product delivery.This position is perfect for someone with a consulting or high-performing strategy background who is eager to take ownership of outcomes. You will have the opportunity to work quickly, engage across various functions, and make an impact on everything from sales strategies to customer growth and enterprise pricing.Key ResponsibilitiesAnalyze customer interactions, win/loss metrics, competitive landscape, and sales performance to identify winning strategies.Lead and implement initiatives aimed at enhancing sales velocity, conversion rates, and expansion results.Collaborate closely with Account Executives (AEs), Customer Success Managers (CSMs), and clients to improve value communication, demonstrate ROI, and differentiate from competitors.

About EliseAIAt EliseAI, we are dedicated to transforming essential industries like housing and healthcare. We believe that everyone deserves access to a quality home and healthcare services, yet these are often challenging to secure. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, reduce costs, and elevate user experiences for all stakeholders.Housing: We streamline the process for renters, simplifying apartment tours, lease signings, maintenance requests, and ongoing communication with property management—bringing all the essential services into a singular, user-friendly platform.Healthcare: We facilitate easy appointment scheduling and form completion, empowering patients to engage with their healthcare providers and focus on their well-being rather than paperwork.EliseAI enables organizations to minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. We recently secured a $250 million Series E round led by Andreessen Horowitz to further this mission.About The RoleAs a Senior Associate on the New Verticals team, you will play a crucial role in identifying, incubating, launching, and scaling innovative products and market opportunities from inception to maturity. Your contributions will include strategic analysis, direct client engagement, project management support, and close collaboration with cross-functional teams. This position demands strong analytical capabilities, adaptability, and exceptional execution skills.Key ResponsibilitiesLaunching and Scaling New Verticals:Assist in the execution and scaling of new products by coordinating cross-functional teams (Product, Engineering, Go-To-Market, Operations, Customer Success), tracking milestones, and managing critical deliverables.Engage directly with clients to analyze their workflows and objectives to ensure successful product launches and user adoption.Monitor product performance metrics, customer feedback, and market trends to inform product feature development and go-to-market strategies.Contribute to the development of go-to-market strategies, encompassing segmentation, positioning, pricing, and launch planning.

About EliseAIAt EliseAI, we are dedicated to transforming vital sectors, particularly housing and healthcare. We recognize that securing a place to live and accessing quality healthcare should not be a challenge. By seamlessly integrating AI agents into current workflows, we enhance efficiency, cut costs, and elevate the overall experience for all users.Housing: We streamline the processes for renters, simplifying apartment tours, lease signings, maintenance requests, and ongoing communication with property teams—consolidating everything needed for a home into a single platform.Healthcare: We simplify appointment scheduling, intake forms, and facilitate communication between patients and providers, allowing everyone to prioritize health over paperwork.At EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a cohesive experience across essential services. We recently completed a $250 million Series E funding round led by Andreessen Horowitz to further our mission.About The RoleEliseAI is in a phase of rapid expansion into new product lines catering to large, sophisticated clients, and we are making significant investments in our product development processes.As a Product Operations Manager, you will be pivotal in steering this next growth phase. Your role will place you at the core of product development, collaborating closely with Product and Engineering teams to transform ambitious concepts into dependable, enterprise-ready solutions. This position grants you substantial ownership over execution, quality of launches, and speed of iterations as we expand a high-growth business line.You will engage with both the product's surface area and the underlying data, employing technical and analytical skills to enhance quality, drive adoption, and accelerate speed.Key ResponsibilitiesConvert product requirements into explicit, actionable workflows through specifications, diagrams, and identification of edge cases.Conduct comprehensive discovery sessions with new clients to grasp their needs and requirements.Lead launch readiness initiatives and coordinate with cross-functional stakeholders throughout the release process.Monitor product performance and iterate on improvements based on user feedback and analytics.

About EliseAIAt EliseAI, we are committed to transforming critical sectors such as housing and healthcare. We understand that securing quality living spaces and healthcare access can be challenging. By embedding advanced AI agents into current processes, we enhance efficiency, lower costs, and elevate user experiences.Housing: We streamline the apartment touring process, lease signings, maintenance requests, and communication with property teams, consolidating all housing needs into a single platform.Healthcare: We simplify appointment scheduling, intake form completion, and provider communication, allowing patients to focus on health rather than paperwork.With EliseAI, organizations minimize manual tasks, enhance accessibility, and provide seamless experiences across vital services. We recently secured a $250 million Series E funding led by Andreessen Horowitz to expedite our mission.About The RoleIn the role of Senior Manager for Strategy & Planning, you will lead the execution of innovative strategic initiatives, drive market expansion, and support the overall strategic direction and operations of the company. The ideal candidate will possess strong strategic thinking capabilities, excellent business insight, and a demonstrated commitment to operational excellence. A proven history of managing complex projects and initiatives is essential.Key ResponsibilitiesStrategic Initiatives Development:Work alongside the Chief Strategy Officer to identify, develop, and execute new strategic initiatives that align with the company’s goals.Perform in-depth market research and competitive analysis to guide strategic decision-making.Create comprehensive project plans that include timelines and resource allocation.AI Transformation Strategy:Collaborate with senior executives at client organizations to jointly develop their AI roadmaps by thoroughly understanding their business operations and strategic goals.

Garner Health seeks a Senior Strategy & Operations Manager based in New York City. This position leads major projects aimed at improving how the company operates and delivers results. Role overview The Senior Strategy & Operations Manager partners with teams throughout Garner Health to identify areas for improvement and implement solutions that drive growth and efficiency. The work centers on both shaping strategy and ensuring strong execution across departments. Key responsibilities Lead strategic initiatives to enhance company operations Collaborate with cross-functional teams to identify and act on opportunities for improvement Develop and implement solutions that support organizational growth Location This role is based in New York City, New York.

Standard Bots is seeking a Strategy & Operations Manager based in New York City. This role centers on improving how the company operates and helping set the direction for future growth. Role overview The Strategy & Operations Manager works closely with teams across the company. The focus is on finding ways to make processes more efficient and supporting projects that move the business forward. What you will do Collaborate with colleagues from different departments to streamline operations Analyze current workflows to spot areas that could be improved Support new initiatives aimed at company growth Apply analytical thinking to develop and implement solutions Requirements Strong analytical skills Experience working with cross-functional teams Ability to identify and act on opportunities for process improvement

Allara Health is a women’s health provider focused on delivering comprehensive care for hormonal, metabolic, and reproductive health. More than 60,000 women nationwide trust Allara for conditions like PCOS, insulin resistance, and perimenopause. The team’s multidisciplinary approach has improved outcomes, as detailed in their health outcomes report. Allara continues to address long-standing gaps in women’s healthcare, growing rapidly across the U.S. Role overview The Manager of Strategy & Operations will play a central role in driving Allara’s strategic and operational initiatives. This is a cross-functional position based in New York City, working closely with leaders across the organization to identify opportunities, solve complex problems, and turn insights into tangible improvements. What you will do Conduct structured analyses to surface key performance drivers Build decision-making models to help prioritize projects and initiatives within operations Streamline workflows and refine processes to improve team efficiency Lead and support operational improvements that advance business goals Facilitate the launch of new clinical service lines through project management and collaboration with other teams Who thrives here People who enjoy tackling ambiguous challenges and working across disciplines Those who use data and operational insights to drive business performance and expand reach Individuals comfortable balancing analysis with hands-on execution Location and schedule This is a hybrid role based in New York City. Allara values in-person collaboration, aiming for at least three days per week in the NYC office, with flexibility as needed.

Join Duet as a Customer Strategy & Operations Manager!About Us:At Duet, we empower Nurse Practitioners (NPs) to address the primary care crisis by enabling them to lead their own practices, enhancing local access to care. Our company is a well-funded seed-stage venture, driven by a team of experienced entrepreneurs and Nurse Practitioners, supported by notable investors such as Lerer Hippeau and Kairos.We are developing a comprehensive platform designed to help NP practices flourish as independent entities. Our solutions, ranging from patient engagement to revenue forecasting and care delivery to community building, leverage data to allow NPs to concentrate on what truly matters: serving their communities effectively.About the Role:We are seeking a dedicated Customer Strategy & Operations Manager to become an integral part of our expanding Operations team. In this role, you will serve as the primary partner for our NP practices, providing consultancy, leading onboarding efforts, fostering ongoing growth, and ensuring that each practice fully realizes the value of the Duet platform throughout the customer lifecycle. NPs join Duet at various stages of their business journey, and your guidance will be crucial in transforming them into thriving practices.You will be a relationship-builder, trusted advisor, analytical problem-solver, and strategic operator, facilitating practices through their transformations to achieve clinical, financial, and operational success. This position is ideal for individuals who excel in dynamic, early-stage environments, enjoy taking on diverse roles, and can maintain a positive demeanor while driving results. You will engage with financial discussions, budgets, scenario planning, and confidently share your perspective.Key Responsibilities:Analytics & Insight Generation: Analyze raw practice data to uncover key drivers, trends, and anomalies, moving beyond dashboards to address complex financial and operational queries.Financial & Operational Analysis: Conduct structured analyses across revenue, margins, capacity, and growth to narrate compelling stories that inform better decision-making.Customer Onboarding & Partnership: Represent Duet to new practices, guiding them through the implementation process and serving as their long-term strategic ally.Practice Enablement & Growth: Understand each practice’s goals and challenges, delivering customized strategies that enhance performance, expand patient panels, and unlock platform potential.

Join via as the Principal of Strategy & Operations in our Global Operations team. In this pivotal role, you will be instrumental in driving strategic initiatives that enhance our operational efficiency and effectiveness. You will collaborate with cross-functional teams to develop and implement strategies that optimize our global operations, ensuring that we meet our business objectives and deliver exceptional value to our clients.

Join our dynamic team at Concourse as a Strategy & Operations Specialist, where you will play a pivotal role in driving strategic initiatives and optimizing operational efficiency. You will collaborate with cross-functional teams to analyze business processes, identify improvement areas, and implement innovative solutions that align with our corporate goals.