Strategic Technical Account Manager

As the Director of Technical Software Project Management, you will play a pivotal role in leading and overseeing all software-related project initiatives within Kuecker Pulse Integration's (KPI) diverse portfolio of supply chain and warehouse automation projects. This position is integral in bridging the gap between software development, systems integration, controls engineering, and client operations, ensuring the successful implementation of KPI's intelligent warehouse software solutions, including Warehouse Management Systems (WMS), Warehouse Execution Systems (WES), and Warehouse Control Systems (WCS).Strategic LeadershipDefine and implement a comprehensive software project management strategy aligned with KPI's growth objectives and client commitments.Establish and enhance project management methodologies, standards, and best practices across all technical software initiatives.Work closely with KPI's executive leadership to prioritize project portfolios and effectively allocate resources across multiple client engagements.Contribute to KPI's technology-agnostic approach by assessing and recommending optimal software solutions to meet client needs.Project Oversight & DeliveryManage the complete lifecycle of technical software projects, from requirements gathering and design through development, testing, deployment, and post-go-live support.Handle multiple concurrent projects involving WMS, WES, WCS, SCADA, PLC integration, and robotics and automation technologies such as AutoStore and Geek+.Ensure all projects adhere to quality standards, meet client expectations, and fulfill contractual obligations.Identify and mitigate risks associated with projects, resolving obstacles and escalating issues as necessary.Collaborate closely with KPI's systems integration and consulting teams to align software deliverables with broader facility design and automation strategies.Team Management & DevelopmentLead, mentor, and develop a team of technical project managers and coordinators.Cultivate a culture of accountability, continuous improvement, and technical excellence that reflects KPI Solutions' core values.Conduct performance evaluations, establish professional development goals, and facilitate career advancement opportunities within the team.Attract and retain top talent in a competitive market for technical project management professionals.Cross-Functional CollaborationAct as the primary liaison among software engineering, systems integration, controls engineering, sales, and client stakeholders.Collaborate with KPI's solutions team to develop customized software solutions that address specific client challenges.

Rithum™ stands as the premier commerce network globally, revolutionizing how brands, suppliers, and retailers collaborate to deliver exceptional e-commerce experiences. Our platform empowers brands and retailers to accelerate growth, streamline operations across multiple channels, expand product offerings, and enhance profit margins.Currently, over 40,000 businesses rely on Rithum to drive their success across numerous channels, collectively representing more than $50 billion in annual Gross Merchandise Value (GMV). Leveraging our comprehensive commerce, marketing, and delivery solutions, our clients curate optimized shopping experiences for consumers from start to finish. Role OverviewAs a Technical Project Manager, you will spearhead cross-functional and client-facing initiatives that facilitate the successful onboarding and deployment of Rithum solutions. You will collaborate closely with clients, technology partners, and internal teams to ensure that project objectives are met on schedule and uphold high-quality standards, allowing customers to maximize the benefits of the Rithum platform. Your role will involve extensive collaboration across Sales, Product, Engineering, and Services to coordinate project delivery, manage dependencies, and advocate for the client throughout the entire delivery cycle. You will act as the primary point of execution and communication, translating technical complexities into clear plans, milestones, and updates for both internal and external stakeholders. A solid foundation in project management methodologies, including Agile and Waterfall, is essential as you oversee client-facing implementations. You will manage project scope, track progress, identify and mitigate risks, maintain accurate schedules, and communicate effectively with clients and internal teams. Being proactive in solutioning and risk mitigation is crucial to ensuring timely delivery.

Join Our Mission to Combat Disease Through Technology: InductiveHealth is a pioneering leader in software-as-a-service (SaaS) solutions designed for public health agencies. Our diverse team, composed of leading experts in epidemiology, informatics, and disease surveillance, as well as dedicated engineers and product teams, collaborates in a virtual-first environment that emphasizes teamwork, client-centric outcomes, and personal accountability.Why Choose InductiveHealth?1. Motivation: We appreciate proactive individuals eager to contribute to team success and client satisfaction.2. Curiosity: We promote an inquisitive mindset, encouraging questions that foster professional growth and mastery of responsibilities.3. Organization: As a cohesive team, we hold one another accountable and set high performance standards.4. Feedback: Our culture thrives on open and honest communication, essential for supporting professional development and client success.5. Impact: Your contributions directly influence the fight against disease, enhancing health outcomes for individuals and communities.InductiveHealth is in search of a highly organized, self-motivated, and experienced Project Manager to oversee Internal and Technical Projects. In this dynamic role, you will manage complex internal initiatives that span AI, data, engineering, operations, and corporate enablement. Responsibilities include project planning, cross-functional collaboration, risk and issue management, documentation, and communication with internal stakeholders. This position is perfect for someone who excels in a fast-paced environment, enjoys tackling operational challenges, and is eager to drive organizational improvements.

Who We AreWelcome to Carbyne! Our mission is to transform public safety through innovative emergency collaboration technology. As a global leader, we provide a state-of-the-art platform designed to save lives with features like live video streaming, real-time communication, and precise location tracking.Our solutions empower emergency teams to respond swiftly and intelligently, ensuring that help reaches those in need as quickly as possible. Partnering with industry giants such as Amazon, Microsoft, and AT&T, we are pioneering life-saving technologies that benefit over 400 million people globally.Are you ready to join us in making a significant impact? Let's work together!About the RoleWe are looking for a dynamic Technical Partnership Project Manager to oversee both internal and external partner projects, along with cloud-based IT implementations. In this multifaceted role, you will balance your efforts between coordinating strategic initiatives with essential partners—including vendors, technology alliances, and internal stakeholders—and managing cloud infrastructure deployments that support public safety efforts.You will act as the bridge between business and technical teams, facilitating the execution of cross-functional projects, cloud architecture rollouts, and integration tasks. This hands-on, high-visibility position requires a blend of collaboration, project management, and technology enablement in a vital environment.What You’ll Be DoingLead and manage multiple partner initiatives from inception to successful completion.Ensure alignment and execution across key stakeholder groups (Product, R&D, Legal, Operations, Partners).Create project plans and oversee timelines for integrations, certifications, or collaborative deployments.Manage Carbyne’s IT and cloud-based customer deployments, including configuration, testing, and launch activities.Translate business and partner requirements into technical specifications and implementation strategies.Collaborate with cloud operations, DevOps, and solution architects to implement scalable and secure solutions.Maintain continuous engagement, documentation, and stakeholder alignment throughout all assigned projects.Monitor project KPIs and proactively manage risks to prevent blockers and timeline disruptions.What You BringTo excel in this position, you should have:PMP or CAPM certification.Residence in Georgia or Texas.4-6 years of experience managing partner-facing and IT/cloud-based projects within a SaaS or technology firm.Confidence in managing multi-stakeholder programs and external partnerships.Experience coordinating across internal teams and engaging with external vendors or technology partners.A strong technical foundation in IT infrastructure, networking, and cloud platforms (AWS, Azure, etc.).

Join the dynamic team at stemxpert1 as a Technical Project Manager. This full-time role offers an opportunity to lead innovative projects that drive technological advancements and enhance operational efficiency. You will collaborate with cross-functional teams to ensure projects are completed on time and within budget while meeting quality standards.

Feedzai is pioneering the world’s first RiskOps platform dedicated to financial risk management. As the market leader, we safeguard global commerce through an advanced cloud-based risk management system driven by machine learning and artificial intelligence. Our commitment is to secure the transition to a cashless society while fostering digital trust in every transaction and payment type. Renowned financial institutions, processors, and retailers globally rely on Feedzai to protect trillions of dollars, effectively manage risk, and enhance customer experiences without compromising privacy. As a Series D company, we have successfully raised $282M, achieving a valuation of $2 billion. Our cutting-edge technology protects one billion consumers and oversees 90 billion transactions annually.The Risk & AI team within Customer Success is deeply engaged with our clients, tackling technical and analytical challenges with a business-oriented mindset and a customer-centric approach. This team actively designs risk management strategies, develops models and rules, implements data pipelines, and provides client training to ensure client success. Collaboration is key as they work with various departments including research, product, and marketing, maintaining a global team spirit to deliver top-tier risk prevention solutions. Joining our team means being at the forefront of combating financial crime and protecting individuals from financial harm. Join Us!Your Day-to-Day:Understand, profile, and assess the quality of raw data from diverse client sources.Design, build, test, and maintain scalable and robust data pipelines for ingestion, transformation, and enrichment.Implement automated data validation, cleaning, and quality assurance processes.Collaborate with data scientists to support feature engineering and data preparation workflows.Optimize performance and cost efficiency of data workflows across cloud and on-prem environments.Lead discussions with client stakeholders on data architecture, integration, and delivery strategies.Partner with internal teams (Product, Engineering, Research) to improve platform tooling and reusability.Mentor and guide junior engineers in best practices, architecture design, and coding standards.

Axon Enterprise, Inc. seeks a Software Technical Account Manager II to join the team in Atlanta, Georgia. This position centers on supporting clients who use Axon's software solutions, with regular travel to customer sites as a key part of the job. Building and maintaining strong relationships with client stakeholders is essential. Key Responsibilities Travel to client locations to provide hands-on technical support for Axon's software products Diagnose and resolve software issues, helping clients overcome technical challenges Lead training sessions to support user adoption and effective use of Axon's solutions Collaborate with internal teams, sharing client feedback to help improve products Work to ensure user satisfaction and foster long-term client success Requirements Technical experience supporting software products Strong customer service skills and clear communication Willingness and ability to travel frequently to client sites Skill in building trust and maintaining relationships with key stakeholders

Turner Townsend is hiring a Director of Project Management in Atlanta to oversee large-scale construction projects within the life sciences sector. This position carries responsibility for guiding both people and projects to meet client needs and organizational standards. What you will do Supervise and mentor a team of project managers and engineers working on life sciences construction projects Direct the planning and delivery of major projects, ensuring work stays on schedule and within budget Monitor project progress to maintain high quality and compliance with client expectations Promote collaboration across teams and encourage creative solutions for complex project requirements Role focus This leadership role centers on delivering construction projects in the life sciences field, emphasizing strong management, clear communication, and a commitment to quality outcomes.

Become a Change Agent at Axon.At Axon, our mission is to protect life. We are innovators tackling critical safety and justice challenges through our advanced ecosystem of devices and cloud-based software. Our collaborative culture embraces honesty and empathy, inviting diverse voices from our customers, communities, and each other.Working at Axon is dynamic, rewarding, and impactful. Here, you will take charge and effect real change. Experience continual growth as you work diligently for a cause that resonates in a company that values your contributions.Your ImpactAs a global leader in public safety technology, Axon is dedicated to enhancing community safety and protecting lives. We are looking for a Technical Program Manager to spearhead the implementation of intricate, enterprise-level SaaS solutions that enable our clients to manage information efficiently.In this role, you will be instrumental in aligning technical solutions with client needs, overseeing seamless deployments, and amplifying the impact of our products. This position calls for a proactive leader who excels in fast-paced environments, fosters cross-team collaboration, and drives meaningful transformation. If you are enthusiastic about technology, possess exceptional program management capabilities, and seek a purpose-driven career, this opportunity is for you.

Join Axon and be a Force for Good.At Axon, our mission is to Protect Life. As explorers, we tackle society's most pressing safety and justice challenges with our suite of devices and cloud-based software. We believe collaboration is key; we nurture open communication and embrace diverse perspectives from our customers, communities, and each other.Life at Axon is dynamic, challenging, and impactful. Here, you'll take ownership and drive meaningful change. Experience continuous personal growth while contributing to a mission that truly matters at a company where your contributions are valued.Your ImpactAs the Director of Technical Support, you will play a pivotal role in scaling and enhancing our Tier 1 Technical Support team to cater to a rapidly expanding global customer base. You will outline the strategic vision, organizational structure, and operational framework necessary to provide consistent, high-quality support at scale.In this capacity, you will lead through leaders, foster operational excellence, and innovate the use of AI and automation to revolutionize support delivery. You will collaborate with Product, Engineering, Sales, and Customer Success teams to ensure a seamless, customer-focused experience while cultivating a high-performing, future-ready organization.What You’ll DoLocation: Peachtree Corners, GA (Greater Atlanta Area) / Scottsdale, AZReports to: Sr. Director, Global SupportDirect Reports: 15, including 1-2 Team LeadsOperations Leadership:Guide and mentor technical support leaders and their teams, offering strategic direction, coaching, and organizational insight.Enhance functional KPI performance in alignment with departmental and corporate objectives.Ensure escalations are resolved effectively, which may involve coordination with other departments such as sales, customer success, and accounting.Analyze, manage, and implement performance metrics, scorecards, and reporting to evaluate team and individual performance.Quality Assurance, Training, and Process Improvement:Examine top issues and trends from Salesforce, JIRA, and other systems to pinpoint improvement and training opportunities.Partner with the training team and senior department leadership to develop QA and training strategies that ensure program effectiveness.Identify areas for improvement and spearhead process optimization initiatives to enhance efficiency and customer satisfaction.

Role overview The Technical Director of Product Success for CRM at ServiceNow plays a key role in Atlanta. This position focuses on ensuring that customers gain the most value from ServiceNow's CRM offerings. The director guides efforts to improve customer experiences and outcomes with these products. What you will do Lead projects and initiatives that help customers maximize value from CRM solutions Collaborate with teams throughout the company to enhance support strategies Develop and drive programs that boost customer satisfaction and encourage wider product adoption

Aerovect is seeking a Senior Technical Program Manager to help shape and deliver projects that improve operational capabilities. This hybrid role in Atlanta centers on leading cross-functional teams and making sure technical work stays aligned with business goals. Role overview This position involves guiding projects from planning through execution to delivery. The Senior Technical Program Manager coordinates efforts across teams, focusing on quality and efficiency at every stage. What you will do Lead and organize cross-functional teams to meet project goals Oversee technical aspects of programs, ensuring alignment with business objectives Drive project planning, execution, and delivery Facilitate collaboration among stakeholders for smooth project outcomes Location This role is based in Atlanta with a hybrid work arrangement.

Join New Relic as a Technical Marketing Manager, where you will play a pivotal role in driving our marketing strategies through technical expertise. In this dynamic position, you will collaborate with product and engineering teams to enhance our product messaging, engage with customers, and elevate our brand presence in the tech industry. Your insights will help shape marketing content, lead generation strategies, and product launches.

Role Overview Veeam Software is hiring a Director of Sales Engineering for the US Southeast and LATAM regions, based in Atlanta, GA. This leadership role oversees a team of sales engineers focused on supporting technical sales efforts and building strong customer relationships. What You Will Do Lead and mentor a regional team of sales engineers Develop and execute technical sales strategies in partnership with sales teams Work directly with clients to understand their requirements and deliver tailored solutions Support initiatives that drive customer satisfaction and retention Contribute to revenue growth across the US Southeast and LATAM markets

Position: Senior Project ManagerLocation: Atlanta or MinneapolisDuration: Long-term ContractWe are seeking a dynamic Senior Project Manager to lead large-scale systems projects with varying levels of complexity. Candidates must be local to Atlanta or Minneapolis and possess significant experience in managing long-term projects. Preference will be given to those with backgrounds in the airline or hospitality industries.Role Summary: The Senior Project Manager will provide strategic direction and leadership to project teams, ensuring successful delivery of projects that align with business objectives, on time and within budget.Key Skills and Competencies:• Proven ability in managing IT projects with a strong foundation in formal project management methodologies• Exceptional team-building skills, fostering a motivated and cohesive work environment• Experience in coaching and mentoring team members• Proficient in stakeholder management and relationship building• Strong analytical and strategic planning capabilities• Excellent verbal and written communication skills, able to convey technical information to non-technical audiences• Superior organizational and leadership abilities• Strong interpersonal skills with the ability to influence effectively• Demonstrated consulting and customer service excellence• Proven ability to gain the trust of sponsors and key stakeholders• Expertise in financial forecasting and resource management.Responsibilities:• Advocate for the project, managing all aspects from inception to completion• Communicate effectively with stakeholders to build trust and consensus• Assist Business Partners and Users in understanding their roles within the project• Secure necessary approvals from business and IT sponsors• Ensure alignment of project goals with organizational objectives• Collaborate with stakeholders to validate understanding before making decisions• Assemble project teams and ensure proper orientation• Develop and manage project schedules, including task allocation and resource assignments• Monitor and control changes in scope, timeline, budget, and quality• Oversee project deliverables to ensure quality and compliance with specifications.

Join our innovative team at 360 IT Professionals as a Project Manager. In this pivotal role, you will spearhead project initiatives, ensuring timely delivery and adherence to quality standards. You will collaborate with cross-functional teams, utilizing your leadership skills to drive project success.

AECOM is seeking a Senior Project Manager based in Atlanta to lead complex projects from start to finish. This role focuses on planning, execution, and delivery, with a strong emphasis on meeting milestones, managing schedules, and controlling budgets. Key responsibilities Manage all stages of project delivery, beginning with initial planning and continuing through completion Monitor progress to ensure projects are completed on time and within allocated budgets Collaborate with professionals from various disciplines to develop effective solutions Contribute to the development of sustainable infrastructure that serves local communities The Atlanta team at AECOM values teamwork and creative problem-solving, with a focus on projects that make a positive impact in the community.

ABOUT CIM GROUP:CIM Group is a forward-thinking real estate and infrastructure owner, operator, lender, and developer dedicated to enhancing community value. Since our inception in 1994, we have expanded from our roots in Southern California to a diverse team of over 900 professionals managing projects across the Americas. Our initiatives aim to create jobs, develop comfortable living spaces, and establish sustainable infrastructure. Join us as we continue to make a significant impact in the communities we serve.POSITION PURPOSE:As a Construction Project Manager, you will oversee the on-site execution of construction projects, ensuring they are completed on time, within budget, and to the highest quality standards. Your expertise will be crucial in managing resources, coordinating teams, and maintaining project schedules.

Join Gas South as a Senior Project Manager, where you will play a pivotal role in driving strategic projects that enhance our operational efficiency and customer satisfaction. As a key leader in our organization, you will collaborate with cross-functional teams to ensure projects are delivered on time and within budget, while adhering to quality standards.Your responsibilities will include defining project scope, developing detailed project plans, and managing resources effectively. You will also monitor project progress and communicate updates to stakeholders, ensuring alignment with business objectives.