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Strategic Partner Manager

GustoSan Francisco, CA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid; United States - Remote
Hybrid Full-time $120K/yr - $182K/yr

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Experience Level

Experience

Qualifications

We are looking for candidates who have:Proven experience in relationship management and strategic partnership development. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. A proactive approach to identifying and pursuing growth opportunities. Familiarity with AI tools and technologies is a plus.

About the job

Gusto supports over 400,000 small businesses across the United States by managing payroll, health insurance, 401(k) plans, and HR tasks. The company operates from offices in Denver, San Francisco, and New York, and values a workplace that reflects the diversity of its customers and communities.

Full-time roles at Gusto include competitive pay, a comprehensive benefits package, and equity in the form of RSUs. Compensation depends on role, level, and location. Details are available in Gusto’s Total Rewards philosophy.

AI technology is central to Gusto’s operations. Team members are encouraged to use AI tools relevant to their work and to develop their skills as these technologies evolve. AI experience requirements vary by position and are assessed during interviews.

Role overview

The Strategic Partner Manager leads the direction and growth of a portfolio of Gusto’s largest and most influential accounting firm partners. This role focuses on expanding revenue and usage within these firms while identifying and driving new growth opportunities. Building strong relationships at all levels within partner organizations, from staff accountants to managing partners, is essential. The position requires experience managing complex partner relationships and product configurations.

Key responsibilities

  • Expand revenue and usage among top accounting firm partners
  • Identify and pursue new growth opportunities within partner firms
  • Build and maintain relationships at all levels, from staff to leadership
  • Manage complex partner relationships and product configurations
  • Leverage assigned AI tools to optimize sales workflows and identify inefficiencies
  • Collaborate with cross-functional Gusto teams to support partner relationships and coordinate joint initiatives
  • Provide insights to help refine the Gusto Pro product roadmap and processes

About the team

Gusto Pro is a cloud-based platform designed for accounting firms. It streamlines payroll, people operations, and advisory services, bringing these functions together in one system. Features include client dashboards, automated workflows, detailed reporting, and integrations with other accounting software, helping firms deliver better client service and support their growth.

Locations

  • San Francisco, CA – Hybrid
  • Denver, CO – Hybrid
  • New York, NY – Hybrid
  • United States – Remote

About Gusto

Gusto is a forward-thinking company focused on simplifying the complexities of running a small business. We believe in facilitating growth for small enterprises through innovative solutions in payroll, HR, and financial management. Our team is passionate about creating a supportive environment for both our clients and employees, ensuring that we collectively succeed in our mission.

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