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Strategic Field Operations Manager

GleanNew York, NY
On-site Full-time $160K/yr - $200K/yr

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Experience Level

Manager

Qualifications

Proven experience in field operations management, particularly in strategic roles. Strong understanding of AI technologies and their application in business processes. Excellent leadership and team management skills. Ability to analyze complex data and derive actionable insights. Exceptional communication and interpersonal abilities. Experience working with cross-functional teams and stakeholders.

About the job

About Glean:
 
Glean is an innovative Work AI platform designed to empower individuals and teams to work more efficiently with the help of AI. Initially recognized as the leading enterprise search solution, Glean has transformed into a comprehensive Work AI ecosystem that includes intelligent search capabilities, an AI assistant, and scalable AI agents—all on a secure and open platform. By integrating over 100 enterprise SaaS connectors, flexible LLM options, and powerful APIs, Glean provides organizations with the necessary infrastructure to manage, scale, and customize AI across their operations, eliminating vendor lock-in and reducing implementation costs.
 
At its foundation, Glean is changing the way enterprises discover, utilize, and act on knowledge. Our Enterprise Graph and Personal Knowledge Graph illustrate the connections between people, content, and activities, offering personalized and contextually aware responses for all employees. This framework enhances Glean’s agentic capabilities—AI agents that automate significant tasks across teams by accessing the most extensive range of data, encompassing both structured and unstructured, historical and real-time information. The outcome is a tangible business impact, including expedited onboarding processes, increased productivity, and more informed decision-making at every organizational level.
 
Recognized as one of the World’s Most Innovative Companies (Top 10, 2025) by Fast Company, and featured in CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean is strategically expanding its global footprint. With a clientele spanning over 50 industries and a workforce of more than 1,000 employees across 25+ countries, we are committed to making every employee AI-fluent and turning the concept of a superintelligent enterprise into a reality.
 
If you are passionate about revolutionizing the future of work, you will play a crucial role in developing systems utilized daily across platforms such as Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many others—integrated seamlessly into the environments where productivity occurs. You will lead the delivery of agentic capabilities on a robust, extensible stack, ensuring the quality and reliability needed for enterprise trust as we strive to implement Work AI for every employee across various organizations.

About Glean

Glean is at the forefront of redefining the workplace through its cutting-edge Work AI platform, helping organizations harness AI to enhance productivity and decision-making. With a commitment to innovation and excellence, Glean is reshaping how enterprise knowledge is accessed and utilized, making it a leader in the AI-driven workplace revolution.

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