Strategic Business Development Manager, B2B at Trainline | London

Role overview Trainline is looking for a Senior Product Manager to join the TPS team in London. This role leads the direction of travel technology products, working closely with teams across the business to set product vision and strategy. What you will do Define and maintain product roadmaps for the TPS area Prioritize features based on business goals and user needs Work with engineers, designers, and stakeholders to deliver valuable updates Gather and analyze customer feedback, turning it into practical product improvements

Join Trainline as a Senior Finance Manager, where you will play a pivotal role in shaping our financial strategies and driving operational excellence. You will lead a dynamic team, ensuring financial accuracy and compliance while enhancing our budgeting and forecasting processes. Your expertise will be instrumental in optimizing our financial performance, providing valuable insights to guide our business decisions.

Join our dynamic team at Trainline as a Data Scientist, where you will leverage data to drive insights and influence strategic decisions. You will work with cross-functional teams to develop models that enhance our customer experience and optimize our operations. If you have a passion for data and want to make a real impact in the travel industry, this is the opportunity for you!

Join our dynamic team at Trainline as a Data Analyst! In this pivotal role, you will leverage data to drive insights that influence strategic decisions. Your analytical expertise will help optimize our operations and enhance customer experiences. Collaborate with cross-functional teams and utilize advanced data analysis techniques to uncover trends and present actionable recommendations.

About UsAt Trainline, we are committed to revolutionizing travel by fostering a sustainable future. Our platform empowers millions of travelers to discover and book the most cost-effective tickets across various carriers and fares, utilizing our highly-rated mobile app, website, and B2B partner channels.Join Us on Our Journey As Europe’s leading downloaded rail app, we experience over 125 million monthly visits and facilitate £5.9 billion in annual ticket sales. Collaborating with over 270 rail and coach companies across more than 40 countries, we strive to make travel simple, seamless, eco-friendly, and affordable.As a FTSE 250 company, our diverse team of over 1,000 Trainliners hails from more than 50 nationalities and operates from key cities including London, Paris, Barcelona, Milan, Edinburgh, and Madrid. With a focus on growth across the UK and Europe, now is the ideal time to join us on this exhilarating journey.Elevating Machine Learning & AI at Trainline Machine learning is pivotal to our mission of enabling millions to make sustainable travel choices daily. Within our AI & ML community, we develop and maintain production-grade systems that enhance search, pricing, personalization, and marketing optimization while increasingly deploying intelligent AI agents to transform customer support and journey discovery.You will collaborate with a dynamic team of Machine Learning Engineers and Data Engineers on innovative GenAI initiatives, including our Travel Assistant—an AI-driven tool that assists customers with refunds, journey updates, and ticket conditions, alongside developing Voice AI agents for effective customer query handling.Our team merges robust ML principles with the latest LLM frameworks (LangGraph, LangChain), RAG architectures, MCP integrations, and production monitoring tools such as Braintrust, all deployed on AWS. We foster an environment that values ownership, curiosity, and thoughtful experimentation.Role OverviewIn this role, you will focus on the design, development, and operation of LLM-powered and predictive ML systems in production. You will work on AI systems like our Travel Assistant and Voice AI initiatives while contributing to traditional ML services owned by the team.

As the Product Director at Trainline, you will lead the product strategy and execution, driving innovation and excellence in our offerings. Your vision will shape the future of travel, as you work collaboratively with cross-functional teams to enhance user experiences and optimize product performance. This role demands a strategic thinker with a passion for technology and customer satisfaction, ensuring that Trainline remains at the forefront of the travel industry.

About UsAt Trainline, we are passionate advocates for rail travel, dedicated to creating a greener and more sustainable future for travel. Our platform empowers millions of travelers to discover and book the most cost-effective tickets across various carriers, fares, and journey options through our highly-rated mobile app, website, and B2B partner channels.Join Us in Creating Great Journeys As Europe’s leading rail app, we attract over 125 million monthly visits and facilitate £5.9 billion in annual ticket sales. Collaborating with over 270 rail and coach companies across more than 40 countries, we envision a world where travel is simple, seamless, eco-friendly, and affordable. Today, as a FTSE 250 company, our diverse team of over 1,000 Trainliners from 50+ nationalities is based in London, Paris, Barcelona, Milan, Edinburgh, and Madrid. With a strong focus on growth in the UK and Europe, this is an exciting time to join us on this high-speed journey.Introducing the Reliability & Operations Engineering Team Trainline is at the forefront of technology, delivering world-class digital experiences for millions of customers. Our platform predominantly operates on AWS, utilizing cloud-native architecture, modern CI/CD pipelines, and robust DevOps and SRE methodologies.The Reliability & Operations Engineering team (ReliabilityOps) integrates SRE, Incident Management, and Database Reliability to ensure our platform remains observable, reliable, scalable, and resilient. We work closely with product engineering teams to facilitate safe delivery, respond to incidents, and consistently enhance system reliability.We are in search of a mid-level Site Reliability Engineer who will be instrumental in driving our initiatives forward. You will bring solid production experience, a growth mindset, and a readiness to challenge and be challenged, all while contributing to platform reliability and developing broader technical ownership with guidance from senior engineers.

About UsAt Trainline, we are passionate advocates for rail travel, dedicated to shaping a more sustainable future for travelers. Our platform empowers millions to discover and secure the most cost-effective tickets across various carriers and journey options via our award-winning mobile app, website, and B2B partnerships.Join Us on Our Journey As Europe’s leading rail app, boasting over 125 million monthly visits and generating £5.9 billion in annual ticket sales, we proudly collaborate with over 270 rail and coach operators across more than 40 countries. Our vision is to create a travel experience that is seamless, affordable, and environmentally friendly.With a dynamic team of more than 1,000 diverse Trainliners from over 50 nationalities, our offices span London, Paris, Barcelona, Milan, Edinburgh, and Madrid. As we focus on growth in the UK and Europe, now is the ideal time to embark on this high-speed journey with us.About the Role: Head of Product - Search & Commerce We are seeking an accomplished Head of Product for our Search & Commerce domain, a pivotal and highly visible area within Trainline.This senior leadership role will shape the long-term vision for Search & Commerce, collaborating closely with teams across Engineering, Data Science, Design, Commercial, and Marketing to ensure successful execution.You will blend deep customer empathy with strategic foresight to enhance the customer journey, optimizing the search, discovery, booking, and purchasing processes while driving satisfaction, conversion, and long-term value.

About UsAt Trainline, we are dedicated to revolutionizing travel by creating a greener and more sustainable future. We empower millions of travelers to discover and book the most cost-effective tickets across various carriers through our highly acclaimed mobile app, website, and B2B partner channels.Your Journey Begins with Trainline As the most downloaded rail app in Europe, we cater to over 125 million monthly visitors and facilitate £5.9 billion in annual ticket sales, collaborating with over 270 rail and coach companies across 40+ countries. Our goal is to make travel simple, seamless, eco-friendly, and affordable.Currently, we are a FTSE 250 company, powered by a diverse team of over 1,000 Trainliners from more than 50 nationalities, with offices in London, Paris, Barcelona, Milan, Edinburgh, and Madrid. With a strong focus on growth across the UK and Europe, now is the ideal moment to join us on this exciting journey.Position Overview: Senior Engineering Manager - Media at TrainlineWe are on the lookout for a Senior Engineering Manager within our New Business division, responsible for leading our Media teams across Ads, Perks, and Sponsored Search. This pivotal role is central to our non-fee revenue strategy, aimed at optimizing and increasing revenue while enhancing the user experience. We strive to ensure that media placements feel organic, contextually relevant, and thoughtfully targeted, providing value to both our customers and partners. Our teams operate within highly collaborative squads that combine Engineering, Product, Data Science, Design, and Commercial expertise, where innovation and teamwork are fundamental to our approach to development. We seek a leader who can foster technical excellence, empower team members, and harmonize commercial objectives with a customer-centric mindset.As a Senior Engineering Manager at Trainline, You Will... Guide multiple teams and their Engineering Managers, facilitating their career growth through coaching and performance management.Oversee complete project delivery, ensuring timely and high-quality execution from planning to delivery.Collaborate closely with Product, Design, Data Science, and business stakeholders to align technical execution with business goals, leveraging domain expertise to guide teams.

Trainline connects millions of travelers with rail and coach tickets across Europe through its app and website. The company partners with over 270 operators in 40 countries, supporting more than 135 million monthly visits and £6.3 billion in annual ticket sales. Trainline’s commitment to a sustainable future shapes its mission to make journeys simpler, greener, and more affordable. Headquartered in London and listed on the FTSE 250, Trainline employs over 1,000 people from more than 50 nationalities, with offices in Paris, Barcelona, Milan, Edinburgh, and Madrid. The business is growing its presence both in the UK and across Europe. Role overview This is a 12-month fixed-term contract based in London. The AI Transformation Lead for People will guide the adoption of AI within Trainline’s People function. The focus is on pinpointing high-value opportunities, shaping practical solutions, and integrating AI-driven tools and processes into daily People operations. Collaboration is central in this position, which bridges the People, Technology, and Data teams. The aim is to transform work across the employee lifecycle by introducing AI, automation, and agent-based workflows. This work is intended to increase efficiency, enhance employee experience, and free up resources for more strategic initiatives. What you will do Review People processes, systems, and workflows to identify valuable opportunities for AI implementation. Create and deliver an AI roadmap focused on outcomes, with an emphasis on speed and business impact. Partner with People leadership to select and prioritize a portfolio of AI use cases. Promote AI adoption in the People function and ensure alignment with Trainline’s broader AI strategy.

As the Senior Manager of UK Government Relations at Trainline, you will play a pivotal role in shaping our engagement with government entities. This strategic position will involve developing and executing advocacy strategies that promote the interests of Trainline within the UK government landscape. You will be responsible for building relationships with key policymakers and stakeholders while ensuring our voice is represented at all levels of government.

About UsAt Trainline, we are passionate advocates for sustainable travel, striving to create a greener future. Our platform empowers millions of travelers to discover and book the most cost-effective tickets across various carriers, fares, and journey alternatives via our award-winning mobile app, website, and B2B partnerships.Join Trainline for Unforgettable Journeys As the top downloaded rail app in Europe, we boast over 125 million monthly visits and annual ticket sales totaling £5.9 billion. Partnering with over 270 rail and coach companies across more than 40 countries, our goal is to make travel simple, seamless, eco-friendly, and affordable.Currently, we are a FTSE 250 company supported by a diverse team of over 1,000 Trainliners from over 50 nationalities, operating out of cities including London, Paris, Barcelona, Milan, Edinburgh, and Madrid. With a keen focus on growth in the UK and Europe, now is the prime opportunity to be part of our fast-paced journey.About the RoleThe Trainline Advertising team is pivotal in our monetization strategy, linking brands with eager rail and coach travelers at crucial points in their journey, from planning to the travel experience itself. We are in search of a meticulous and experienced Senior Advertising Operations Manager to take charge of and enhance Trainline's advertising operations and programmatic ecosystem. This role carries the responsibility for campaign execution, ad technology performance, yield optimization, and the continuous advancement of a scalable, privacy-centric advertising platform across both direct and programmatic demand.You will serve as the operational backbone and subject matter expert for Trainline Advertising, collaborating closely with Client Success, Product, Engineering, and Data teams to guarantee that advertising is reliable, compliant, high-performing, and adaptable to shifts in the broader ad tech ecosystem, all while ensuring a superior customer experience.Key ResponsibilitiesAdvertising Operations & DeliveryOversee the complete ad operations process for both direct and programmatic campaigns, managing setup, trafficking, pacing, optimization, and post-campaign reporting personally and through your team.Ensure the highest quality of ad delivery across various formats, placements, and platforms, consistently meeting established operational standards and service level agreements (SLAs).Act as the primary point of contact for operational issues, providing solutions and guidance to ensure smooth campaign execution.

About UsAt Trainline, we are passionate advocates for rail travel, committed to shaping a sustainable future for transportation. Our platform empowers millions of travelers to discover and book the most cost-effective tickets across various carriers, fares, and journey options through our award-winning mobile app, website, and B2B partnerships.Join the Journey with Trainline As Europe’s leading downloaded rail app, we welcome over 125 million monthly visits and generate £5.9 billion in annual ticket sales, working alongside over 270 rail and coach operators across more than 40 countries. Our vision is to make travel as seamless, eco-friendly, and affordable as possible.Currently, we are a FTSE 250 company powered by a remarkable team of over 1,000 diverse Trainliners from over 50 nationalities, with offices in London, Paris, Barcelona, Milan, Edinburgh, and Madrid. With our ambitious growth trajectory in the UK and Europe, now is an exciting time to join us on this fast-paced adventure.About the RoleThe Senior Manager of Partnerships and Perks will play a pivotal role in our monetization strategy. This position is essential for generating incremental revenue while enhancing customer value beyond the primary ticketing experience. As partnerships increasingly become a crucial growth lever, you will be responsible for expanding Trainline’s perks and growth partnerships portfolio.You will manage and optimize existing partnerships, determining how perks and offers are integrated into our product while securing new collaborations that enhance customer value and drive demand for Trainline’s offerings. This role provides substantial autonomy and requires close collaboration with our Product, Marketing, Commercial, and Data teams, acting as the senior commercial lead for key external partners.Key ResponsibilitiesStrategic Development of Perks and PartnershipsLead the development and continuous improvement of Trainline’s perks and growth partnerships strategy, harmonizing revenue generation with customer value and product growth objectives.Articulate how perks, partner-funded offers, and third-party distribution fit into Trainline’s broader monetization and growth framework.Collaborate closely with the Product team to establish the appropriate methods for showcasing perks and offers within our platform.

About UsAt Trainline, we are passionate about rail travel and committed to fostering a sustainable future for all travelers. Our platform empowers millions to discover and purchase the most cost-effective tickets across various carriers and journeys, utilizing our award-winning mobile app, website, and B2B partnerships.We have become Europe’s leading rail app, with over 125 million visits each month and £5.9 billion in annual ticket sales. Collaborating with over 270 rail and coach companies across 40+ countries, we strive to simplify travel while making it seamless, eco-friendly, and affordable.As a proud FTSE 250 company, our dynamic team of over 1,000 individuals from 50+ nationalities is spread across major cities including London, Paris, Barcelona, Milan, Edinburgh, and Madrid. With our sights set on expanding in the UK and Europe, now is an exciting time to join us on this exhilarating journey.Position Overview: Senior Engineering Manager, Core Experience - CommerceIn this pivotal role within the commerce sector of our Core Experience team, you will report directly to the Head of Engineering and oversee a team consisting of 2 Engineering Managers alongside several staff and principal engineers.As the Senior Engineering Manager, you will lead the Payment, Customer Identity and Access Management (CIAM), and E-commerce teams, ensuring the successful delivery of Objectives and Key Results (OKRs), maintaining Service Level Objectives (SLOs), and providing a cohesive technical vision across dependent teams and functions within the engineering organization.The ideal candidate will possess prior experience in managing other managers and demonstrate a strong track record in delivering intricate projects with considerable dependencies, along with domain expertise in Payment, E-commerce, and Customer Identity.Responsibilities:Guide multiple teams and their Engineering Managers, nurturing their professional development through effective coaching and performance management.Take ownership of the entire project lifecycle for your teams, ensuring timely and high-quality execution of deliverables.Collaborate closely with Product, Design, Data Science, and business stakeholders to align technical execution with business objectives.

About UsAt Trainline, we are dedicated to revolutionizing travel by championing greener and more sustainable solutions. Our platform empowers millions of travelers to easily discover and book the best-value tickets across various carriers and journey options through our highly-rated mobile app, website, and B2B partner channels.Great journeys start with Trainline As Europe’s leading rail app, we boast over 125 million monthly visits and £5.9 billion in annual ticket sales, collaborating with more than 270 rail and coach companies across 40+ countries. Our mission is to make travel simple, seamless, eco-friendly, and affordable.Today, we are a proud FTSE 250 company, supported by an incredible team of over 1,000 Trainliners from more than 50 nationalities, and located in key cities including London, Paris, Barcelona, Milan, Edinburgh, and Madrid. With our focus on growth in the UK and Europe, it’s the perfect time to join us on this high-speed journey.Senior Commercial Finance Manager - MarketingLocation: London (Hybrid)Salary: £70,000 - £80,000The Commercial Finance team plays a crucial role in supporting our business as we continue to expand. We are committed to embedding smarter, more sophisticated, data-driven decision-making across Europe. Our advantage lies in our ability to learn faster than our competitors, and the Commercial Finance team is pivotal in driving this continuous discovery process. We delve deeper, prioritize insights over mere numbers, and communicate complex ideas clearly and confidently.As the Senior Commercial Finance Manager - Marketing, you will provide high-quality, actionable insights to bolster our International Consumer business. You will cultivate strong relationships with stakeholders at all levels while thoroughly analyzing performance, leveraging your connections within departments such as Commercial, Data Science, and Supply. Our department is constantly evolving, and you will play a vital role in fostering a culture of continuous improvement, collaborating closely with the Data team to devise innovative methods for accessing insights.

Trainline is a major player in European rail travel, connecting millions of customers with ticket options from hundreds of carriers. With a presence in over 40 countries and a team representing more than 50 nationalities, the company focuses on making travel simpler and more sustainable. The London office is one of several across Europe supporting this mission. The security team at Trainline works at the intersection of technology and safety, partnering with Cloud Engineering, SRE, and Platform Engineering. Their work helps protect digital channels that process billions in ticket sales, adapting to new threats and integrating emerging technologies to keep systems secure. Role overview The Junior Product Security Engineer role centers on supporting security throughout the product development lifecycle. This position is well suited to someone early in their security career who wants to apply security concepts in a cloud-native environment. The role involves hands-on work with vulnerability management and collaboration with product teams to strengthen security practices. What you will do Assist with embedding security into each stage of product development Support vulnerability management processes Work alongside experienced security engineers and cross-functional teams Help improve security practices for digital products Location This position is based in London.

Trainline connects millions of travelers with rail and coach tickets, offering a range of options through its app, website, and B2B channels. With a focus on making travel simpler and more sustainable, Trainline partners with over 270 transport companies in 40 countries. The company processes more than 135 million visits monthly and handles £6.3 billion in ticket sales each year. Headquartered in London and present in major European cities, Trainline's team includes more than 1,000 people from 50+ nationalities. The Security team works to strengthen risk management as technology and AI risks change. Collaboration with teams across the business helps keep systems and data secure. Role overview The Senior Information Security Risk Analyst, based in London and reporting to the GRC Manager, will play a key role in advancing Trainline’s security risk management program. This position focuses on addressing both established and emerging risks, particularly those related to AI and cloud technologies. What you will do Manage information security risks, including traditional cyber threats and AI-specific risks such as data quality and model bias. Align risk management activities with Trainline’s business risk appetite. Work with Engineering, Data Science, Legal, and Internal Audit teams to maintain a broad perspective on information, cyber, and AI risks. Promote strong risk governance in a cloud-first, AI-driven environment. Conduct risk assessments for both existing and new AI use cases. Collaboration This role requires frequent interaction with both technical and business teams. The aim is to make sure risk management practices are practical and integrated into daily operations.

About UsAt Trainline, we are passionate advocates for rail travel, dedicated to creating a sustainable future in transportation. Our platform empowers millions of travelers to discover and purchase the most affordable tickets available across various carriers, fares, and travel options through our acclaimed mobile app, website, and B2B partnerships.Your Journey Begins with Trainline As Europe’s leading rail app, boasting over 125 million visits monthly and £5.9 billion in ticket sales annually, we collaborate with over 270 rail and coach operators in more than 40 countries. Our mission is to simplify travel, making it seamless, eco-friendly, and affordable.Today, we are a proud FTSE 250 company, supported by a diverse team of over 1,000 employees from 50+ nationalities, with offices in London, Paris, Barcelona, Milan, Edinburgh, and Madrid. With our focus on growth across the UK and Europe, there has never been a better time to join our exciting journey.About the RoleWe are seeking a commercially savvy and creatively driven Senior Brand Marketing Manager to spearhead our brand marketing initiatives in the UK.In this role, reporting directly to the Global Brand Marketing Director, you will be responsible for shaping and implementing the UK brand strategy, leading impactful multi-channel campaigns that enhance brand visibility and drive commercial success.As the brand custodian for the UK market, you will oversee messaging, execution, and performance, collaborating closely with Product, Commercial, and Growth teams to ensure our brand narrative is effectively communicated throughout the customer journey.Key ResponsibilitiesBrand & StrategyDevelop and execute the UK brand marketing strategy aligned with business goals.Adapt global brand strategies into local, growth-focused implementations.Integrate our brand platform across all marketing and product interactions.Campaign LeadershipManage the complete lifecycle of integrated, multi-channel marketing campaigns.

About UsAt Trainline, we are passionate advocates of rail travel, dedicated to creating a more sustainable and eco-friendly future for travelers. Our platform empowers millions to discover and purchase the best value tickets across various carriers, fares, and journey options, all through our highly-rated mobile app, website, and B2B partnerships.Join Our Journey with Trainline As Europe’s most downloaded rail app, with over 125 million visits a month and annual ticket sales exceeding £5.9 billion, we partner with over 270 rail and coach companies across more than 40 countries. Our goal is to simplify travel, making it seamless, affordable, and environmentally friendly.As a FTSE 250 company, we are fueled by a diverse team of over 1,000 professionals from 50+ nationalities, located in cities such as London, Paris, Barcelona, Milan, Edinburgh, and Madrid. With our ambitious plans for growth in the UK and Europe, now is an exciting time to join us on this fast-paced trajectory.Meet the Trainline Security Team Become part of our innovative Security Team, where we focus on developing, executing, and monitoring security measures to uphold a strong security framework in a rapidly changing landscape. Our commitment to enhancing Trainline's security capabilities involves close collaboration with various teams, including Cloud Engineering, Site Reliability Engineering (SRE), and Platform Engineering, ensuring that we integrate the latest technologies and best practices into our offerings.In this pivotal role, you will be responsible for protecting our digital ecosystems that generate billions in annual ticket sales and ensuring our systems remain secure, resilient, and forward-thinking against emerging threats.This position will contribute significantly to the team's evolution, requiring a proactive approach to execute the team’s vision effectively. We seek an experienced candidate who excels at prioritizing tasks and can communicate ideas clearly and persuasively.As the Security Operations Manager, your responsibilities will include… Leading a team of analysts and engineersTraining and mentoring junior team membersOverseeing threat intelligence initiatives and sharing insights with stakeholdersImplementing and managing security tools in the operational landscape