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Strategic Account Manager at Patsnap | Singapore

PatsnapSingapore
On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in account management, particularly in a SaaS or technology-driven environment. Strong understanding of IP and R&D processes. Exceptional communication and relationship management skills. Ability to strategically assess opportunities for growth within complex accounts. Commercially minded with a focus on achieving measurable results.

About the job

Join Our Team as a Strategic Account Manager

Are you passionate about nurturing and expanding high-value enterprise relationships within a leading global SaaS company?
Do you have a proven track record of managing complex accounts and driving strategic growth rather than just retention?
Are you adept at engaging in executive-level discussions and building long-lasting partnerships?
Do you thrive in environments that focus on innovation and are at the forefront of R&D and IP transformation?
If you find these statements resonate with you, we want to connect!

Role Overview:

We are on the lookout for a Strategic Account Manager to enhance our Client Success team based in Singapore. In this pivotal role, you will take ownership of a portfolio of strategic enterprise accounts, focusing on renewals, expansion, and fostering executive-level relationships.

You will collaborate closely with senior stakeholders to maximize the value of Patsnap in their IP and R&D workflows while identifying and seizing new growth opportunities within complex, multi-stakeholder organizations. Your responsibilities will be strategically balanced between approximately 60% expansion and new business development within existing accounts and 40% dedicated to renewals and account retention, necessitating a strong commercial acumen alongside exceptional relationship-building skills.

This is a high-impact, commercially driven role ideal for someone who excels in enterprise environments, is passionate about cultivating long-term partnerships, and aspires to play a critical role in scaling revenue through customer success.

This opportunity is office-based in our Singapore location.

About Patsnap

Patsnap is a transformative global company, currently pre-IPO, that redefines how organizations leverage their Intellectual Property and enhance Research & Development productivity. Our innovative platform revolutionizes collaboration across the entire innovation lifecycle, utilizing industry-leading AI to generate and validate ideas, thereby expediting the market introduction of groundbreaking products. With over 12,000 R&D and IP teams worldwide relying on Patsnap, we are committed to driving innovation and efficiency for our clients.

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