About the job
Join an innovative team that is transforming the landscape of consumer data analytics. At ConsumerEdge, we equip leading investment firms and global brands with groundbreaking insights into consumer spending habits, utilizing privacy-compliant data across various regions. Our real-time intelligence and merchant-level benchmarks empower our clients with a competitive advantage, placing you at the forefront of this dynamic industry.
Role Summary
We are looking for a results-oriented Strategic Account Manager to cultivate and expand high-value relationships within our key Hedge Fund and Institutional Investment clients. This position is tailored for a strategic seller, diverging from traditional roles, who will extend our relationships within these firms to engage new teams and connect with senior leadership.
As the owner of revenue across a dedicated portfolio, your responsibilities will include managing renewals, expansions, cross-sells, and achieving multi-stakeholder adoption. Achieving success in this role will require a high level of client engagement, disciplined pipeline execution, and an unwavering focus on maximizing Net ARR growth for each account.
Your Main Responsibilities
- Manage a defined portfolio of strategic hedge fund and institutional accounts, with complete responsibility for renewal and expansion quotas.
- Enhance usage, adoption, and penetration across existing subscriptions; identify opportunities for growth and implement structured expansion plans.
- Recognize and secure upsell and cross-sell opportunities through sustained engagement with senior stakeholders across investment and data functions.
- Oversee contract renewals and pricing negotiations, effectively addressing objections and competitive challenges.
- Maintain precise records of pipeline, renewals, and forecasts in Salesforce with a disciplined approach.
- Conduct regular on-site and off-site client meetings and executive updates, involving internal leadership and product experts as necessary.
- Provide client feedback to influence product, pricing, and commercial strategies.
- Collaborate with internal teams to ensure smooth onboarding processes and long-term client satisfaction.

