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Staff User Researcher

Okta, Inc.Bengaluru, India
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

QualificationsProven experience in user research methodologies, with a focus on understanding user behavior and needs. Strong analytical skills to synthesize data and derive actionable insights. Excellent communication skills to present findings and collaborate with cross-functional teams. Experience in the tech industry is a plus, as is familiarity with product development cycles.

About the job

Okta, Inc. secures digital identities for organizations around the world, supporting safe and seamless access to technology as digital work evolves. The company’s mission centers on building trusted infrastructure for a future shaped by both AI and human needs.

Role overview

The Staff User Researcher will join Okta’s User Research team in Bengaluru, India. This team uncovers insights that guide product strategy and direction, ensuring Okta focuses on the right challenges for its clients. The position involves working closely with distributed colleagues and conducting research across a range of products and services.

What you will do

  • Lead user research initiatives for a key product area, collaborating directly with cross-functional teams in India.
  • Embed UX research practices within local product, design, and engineering groups, many of whom are new to working with user research.
  • Mentor and guide teams to foster a user-centered culture throughout the Bengaluru office.
  • Drive research projects that inform both immediate development and Okta’s long-term product vision.
  • Collaborate daily with local teams and maintain strong partnerships with global user research colleagues and stakeholders.
  • Help establish research operations in India, ensuring foundational insights improve user experiences.

Key responsibilities

  • Advocate for user-centered best practices and build strong relationships with product, design, and engineering leaders in Bengaluru.
  • Lead collaborative research projects that drive impactful outcomes.

About Okta, Inc.

Okta, Inc. is at the forefront of identity management, dedicated to enabling secure access for individuals and organizations across the globe. Our mission is to provide a seamless, secure experience that empowers users while ensuring the integrity and protection of digital identities in a rapidly evolving technological landscape.

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