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Staff Solutions Engineer - North America (Remote)

UpboundBoulder, Colorado, United States
Remote Full-time

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Experience Level

Experience

Qualifications

We are looking for candidates who have:Proven experience in solutions engineering or technical pre-sales roles. Strong understanding of cloud infrastructure technologies. Excellent communication skills, capable of conveying complex technical concepts to non-technical stakeholders. Ability to build relationships and trust with clients. Experience with Crossplane or similar tools is a plus. A proactive approach to problem-solving and a keen interest in emerging technologies.

About the job

At Upbound, we are revolutionizing the construction of modern infrastructure for the Agentic AI Era. As the primary creators and maintainers of Crossplane, we are developing the Intelligent Control Plane—a next-generation platform layer designed to make infrastructure programmable, autonomous, and composable.

Our mission is to empower AI-native enterprises with a foundational platform layer that enables teams to provision, operate, and adapt infrastructure at scale—ensuring platforms are optimized for both human and AI agents. We collaborate with leading cloud providers, ISVs, and open-source communities to facilitate faster, more confident organizational growth.

Currently, Upbound supports Fortune 500 companies and platform engineers in over 100 countries. Crossplane has achieved over 100 million downloads and is actively utilized by more than 1,000 teams globally. We are a Series B company, backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, having successfully raised $69 million to date. Discover more about us at upbound.io.

As a Staff Solutions Engineer (SE) at Upbound, you will play a crucial role in our pre-sales team. This position will support all pre-sales initiatives in North America across various segments. Following the qualification of leads, the Solutions Engineer will collaborate directly with customers to understand their technical business challenges. You will guide customers in recognizing the value that Upbound products and solutions provide. Solutions Engineers establish trustworthy technical relationships with our clients by actively listening and effectively communicating the value proposition of our offerings in a manner tailored to each customer’s specific needs.

Solutions Engineers possess an in-depth understanding of Upbound’s product roadmap and will demonstrate the ability to anticipate customer needs, knowing when to promote upcoming solutions versus focusing on existing offerings based on the customers' medium- to long-term visions. They are expected to have a profound comprehension of the key technical and economic decision-makers and what it takes to secure buy-in for our innovative solutions.

About Upbound

Upbound is at the forefront of modern infrastructure development, focusing on creating platforms that cater to the needs of both humans and AI agents. Our innovative approach, highlighted by our flagship product, Crossplane, positions us as leaders in the tech industry, fostering significant growth and transformation for organizations worldwide.

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