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Essential Requirements:Fluency in both Spanish and English (verbal and written) is essential. Knowledge of Greek is an advantage. Previous experience in a Customer Service role or a similar position is preferred. Familiarity with the gaming industry will be considered a plus. Outstanding phone manner and excellent verbal, written, and interpersonal communication skills. Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Proficient computer skills. Willingness to work in a rotating shift schedule.
About the job
We are excited to announce an opportunity for a Spanish-speaking Customer Service Representative to become a vital part of our client's team in the vibrant city of Athens. If you possess exceptional problem-solving skills and have a knack for effective communication, this role could be a perfect match for you!
In your capacity as a Spanish Customer Service Representative, your responsibilities will include:
Understanding and evaluating customer needs.
Delivering accurate, valid, and comprehensive information using the appropriate tools and methodologies.
Achieving personal and team customer service goals.
Maintaining detailed records of customer interactions, feedback, and complaints.
Engaging with customers promptly and professionally through various communication channels including email, phone, and web chat.
Ensuring timely resolution of incidents in line with departmental service level targets.
Improving customer satisfaction by collecting feedback and relaying insights to the Product teams.
About speakitjobs
speakitjobs is dedicated to connecting talented individuals with excellent career opportunities. We pride ourselves on fostering a friendly and modern work environment where our team can thrive and grow.
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Sleed, a renowned e-business digital marketing agency with over 15 years of experience, has been honored as the e-business and e-commerce agency of the year four times and boasts over 250 industry awards. Our esteemed partnerships with Google, Meta, and TikTok set us apart in the digital marketing landscape. We are currently seeking a dynamic and skilled Performance Marketing Manager to join our team.We are looking for an individual who possesses robust digital marketing knowledge, a passion for achieving performance metrics, and a profound understanding of digital media. This role will involve managing and optimizing marketing campaigns for leading e-commerce brands across Greece.Key Responsibilities:Establish clear performance objectives that align with client business and marketing goals.Lead the planning, execution, and optimization of paid media campaigns across various platforms, including Google Ads, Meta Ads, TikTok Ads, and Criteo.Oversee the allocation and management of performance-related tasks for a small team (1-2 members), ensuring effective prioritization and workload distribution.Utilize advanced performance marketing techniques, including bid management, campaign structuring, feed optimization, keyword analysis, ad copywriting, tracking, and reporting.Ensure campaigns adhere to best practices, are well-structured, and regularly optimized to achieve efficiency and key performance indicators (KPIs).Create detailed performance reports leveraging analytics tools (GA4, Looker Studio) to illustrate Return on Ad Spend (RoAS) and actionable insights.Provide expert consultation to clients regarding digital tools and strategic approaches.Stay informed about the latest trends in performance marketing and share valuable insights with the team.Promote a collaborative and uplifting work environment while supporting cross-functional team objectives.Report directly to the Digital Media & Growth Manager.
We are excited to announce an opportunity for a Spanish-speaking Customer Service Representative to become a vital part of our client's team in the vibrant city of Athens. If you possess exceptional problem-solving skills and have a knack for effective communication, this role could be a perfect match for you!In your capacity as a Spanish Customer Service Representative, your responsibilities will include:Understanding and evaluating customer needs.Delivering accurate, valid, and comprehensive information using the appropriate tools and methodologies.Achieving personal and team customer service goals.Maintaining detailed records of customer interactions, feedback, and complaints.Engaging with customers promptly and professionally through various communication channels including email, phone, and web chat.Ensuring timely resolution of incidents in line with departmental service level targets.Improving customer satisfaction by collecting feedback and relaying insights to the Product teams.
At Mercier Consultancy, we are excited to present an outstanding opportunity for a Czech-Speaking Customer Service Representative to join our team, supporting our client's innovative Digital Marketing Platform. In this crucial position, you will deliver exceptional service to our Czech-speaking clientele, assisting them with inquiries and issues related to our cutting-edge digital marketing solutions.Your proficiency in Czech will be vital as you guide clients through the platform, helping them understand its features and promptly addressing any technical challenges they may face. As an integral part of our committed team, you will play a key role in enhancing customer satisfaction and contributing to their marketing success.Key ResponsibilitiesProvide top-notch customer service in Czech via phone, email, and chat regarding our digital marketing platform.Assist clients with platform setup, campaign management, and performance analytics.Troubleshoot technical issues and deliver swift solutions.Accurately document customer interactions and resolutions in our CRM system.Collaborate with product and technical teams to address complex inquiries.Collect and communicate customer feedback to enhance product features and user experience.Stay informed about the latest trends in digital marketing and technology.
Join Relevance Digital, an award-winning and rapidly growing Growth Agency, composed of over 180 performance marketing professionals, designers, developers, and data scientists committed to leveraging technology for outstanding marketing outcomes.Recognized as a Great Place to Work®In 2020, Relevance Digital received certification from Great Place To Work Hellas®, highlighting our efforts to foster a supportive, inclusive, and creative environment where each team member feels valued and can thrive both personally and professionally. We are deeply appreciative of our team's commitment to our mission and their contributions to making Relevance an exceptional workplace.Our Esteemed ClientsOur diverse clientele includes notable brands such as AVIS, BEAT, Jumbo, Kaizen Gaming, Zakcret, Mothercare, Porsche, Hondos Center, Public, Brown Hotels, Celestino, Agnotis, Prince Oliver, YAMAHA, Zeus & Dione, UNICEF Greece, and the Benaki Museum.Awards and RecognitionsWe have garnered numerous accolades including the Google Ads Impact Awards 2025: Data Innovation Award, Peak Awards 2025: Grand Winner and Best Performance Per Industry (totaling 13 Awards), and were recognized as the Performance Agency of The Year in 2020 with 41 Awards.Our achievements extend to winning the Google Premier Partner Awards in various categories, including Diversity, Equity, and Inclusion, and Video Excellence, underscoring our commitment to innovation and excellence in the digital marketing landscape.Our Core ValuesAt Relevance Digital, we adhere to six guiding principles: Diversity, Knowledge, Innovation, Execution, Humility, and Ownership. Our primary mission is to cultivate an environment where employees and clients can thrive. Over our eleven-year journey, we have invested significantly in strategic growth, structure, and methodologies that inspire our teams to excel and develop.Hiring PhilosophyWe prioritize attitude over skills in our hiring process, believing that every new hire strengthens our team. We seek well-rounded professionals eager to learn and grow, and we are committed to investing in their professional development through comprehensive training and resources.
Join Mercier Consultancy as a skilled Dutch Speaking Customer Service Representative within our vibrant Digital Marketing & SEO Solutions Department. In this engaging role, you will deliver outstanding support to Dutch-speaking clients, addressing their inquiries about our digital marketing services while aiding them in enhancing their online visibility.Your proficiency in Dutch is essential as you effectively engage with clients, discerning their requirements and offering insightful recommendations on SEO tactics, digital marketing initiatives, and performance analysis. Your contributions will be pivotal in ensuring client satisfaction and fostering their growth in the digital realm.Key ResponsibilitiesAddress customer inquiries in Dutch pertaining to digital marketing and SEO solutions via phone, email, and chat.Assist clients in comprehending our offerings, tools, and best practices for effective digital marketing.Systematically document customer interactions in our CRM system.Collaborate with the marketing team to resolve client issues and deliver customized solutions.Collect and analyze client feedback to enhance service delivery.Engage in continuous training to remain abreast of industry trends and digital marketing innovations.Inform clients about the significance of SEO and optimize their online strategies.
Join MSPS Athens, a leader in Integrated Marketing and Sales services, as we seek a passionate and driven Account Director to become part of our outstanding Client Service team.Role Overview:As the BTL (Below-The-Line) Account Director, you will play a pivotal role in our Integrated Marketing and Communications team, managing key accounts for prominent Greek and multinational clients. Your role will encompass daily client engagement, project oversight, creative strategy development, and nurturing avenues for business expansion within our current clientele. If you are an enthusiastic, results-oriented professional with a flair for marketing and outstanding communication abilities, we encourage you to apply and be a part of our vibrant team.Core Responsibilities:Client Relationship Management: Develop and maintain strong, lasting relationships with multinational clients, acting as their main contact and ensuring top-notch service delivery.Project Planning: Address new client briefs by researching and formulating detailed plans, creative concepts, branding proposals, budgets, reports, and presentations.Client Growth: Discover and cultivate opportunities to enhance our business within existing client accounts, showcasing our agency's diverse service offerings. Forge and nurture relationships with partners and clients.
Oct 15, 2025
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