Spanish Customer Service Representative - Athens

We are excited to announce an opportunity for a Spanish-speaking Customer Service Representative to become a vital part of our client's team in the vibrant city of Athens. If you possess exceptional problem-solving skills and have a knack for effective communication, this role could be a perfect match for you!In your capacity as a Spanish Customer Service Representative, your responsibilities will include:Understanding and evaluating customer needs.Delivering accurate, valid, and comprehensive information using the appropriate tools and methodologies.Achieving personal and team customer service goals.Maintaining detailed records of customer interactions, feedback, and complaints.Engaging with customers promptly and professionally through various communication channels including email, phone, and web chat.Ensuring timely resolution of incidents in line with departmental service level targets.Improving customer satisfaction by collecting feedback and relaying insights to the Product teams.

Mercier Consultancy MD is excited to offer an opportunity for Spanish-Speaking Customer Service Representatives to join our esteemed Financial Services Company based in Greece. This position is ideal for individuals passionate about making a significant impact in the finance sector while delivering outstanding service in Spanish. As a Customer Service Representative, you will be responsible for assisting clients with a range of financial inquiries, ensuring they receive top-notch support.Key Responsibilities Address customer inquiries related to financial products and services through phone, email, and live chat in Spanish. Provide detailed information on account management, investment options, and financial planning services. Assist clients with billing questions, transaction issues, and modifications to services. Resolve customer complaints effectively, ensuring high levels of satisfaction. Accurately document all customer interactions in our CRM system for future reference. Collaborate closely with other financial representatives and departments to ensure seamless customer support. Keep informed about financial market trends and company offerings to provide knowledgeable assistance to clients.

Cross Border Talents is currently seeking enthusiastic Spanish speakers to join a leading hospitality brand within the tourism sector in Greece. Are you ready to embark on an international adventure?Your Role as a Customer Advisor:Handle and document customer inquiries via free phone lines;Accurately input consumer inquiries, questions, and feedback into the customer services database;Address and log client complaints as per the company’s escalation policy;Respond to support calls and emails promptly, ensuring compliance with agreed SLAs;Troubleshoot issues using effective questioning, support documents, and training;Provide solutions to common problems and frequently asked questions.

Join Cross Border Talents as a Spanish Customer Support Advisor in Athens, Greece! Since our establishment in 2014, we have been at the forefront of addressing the digital skills shortage through innovative recruiting methods and cutting-edge algorithms. Our goal is to seamlessly connect talented individuals with top-tier employers situated in stunning locales, enhancing the overall quality of life for our candidates. Our commitment to excellence is underscored by the three Seals of Excellence awarded by the European Commission, affirming the integrity of our mission. With over 1000 job openings each month across 10 EU nations, we invite you to be a part of our continued success!If you’re eager to gain professional experience while immersing yourself in the vibrant culture of Athens, this opportunity is perfect for you. Utilize your language and technology skills in a dynamic work environment!As a member of one of the leading BPO (Business Process Outsourcing) companies in Greece, your primary role will be to provide exceptional customer support, ensuring that our clients receive the highest level of service while collaborating with renowned global brands.Your Responsibilities:Represent a prestigious global brand.Thrive in a culturally diverse workplace.Build and nurture customer relationships to ensure a premium experience.Diagnose and resolve issues using a range of support documents and training resources.Provide solutions to common inquiries and challenges.

Role Overview Domino's Pizza in Athens is hiring a Customer Service Representative. This position serves as the first point of contact for customers, handling orders and answering questions. The role supports smooth operations and helps maintain Domino's standards for service and satisfaction. Main Responsibilities Take customer orders by phone or in person Respond to customer inquiries and provide accurate information Contribute to a positive dining and ordering experience Support team members in delivering friendly, efficient service

Cross Border Talents is actively seeking enthusiastic Spanish speakers for an exciting opportunity as a Customer Technical Advisor in Athens, Greece. Are you ready for an adventure abroad?Your Role as a Customer Technical Advisor:Address and document customer inquiries through dedicated phone lines;Maintain precise records of customer interactions in the service database;Effectively manage and log client complaints in accordance with our escalation policies;Ensure all support calls and emails are handled within established Service Level Agreements (SLAs);Troubleshoot customer issues using open-ended questions, reference materials, and system training;Provide valuable recommendations for common issues and frequently asked questions.

Are you ready to embark on an exciting career with one of the world's leading multinational software firms? If you are fluent in Spanish, this is your chance!As a Sales Development Representative, your responsibilities will include:Generating new business opportunities by engaging potential customers and nurturing leads from marketing initiatives.Establishing trust and rapport with clients at various levels, including IT, Finance, and Strategy, to advance prospects towards qualification.Building comprehensive knowledge of customer needs and effectively documenting contracts within the CRM system to streamline sales efforts.Managing your own sales pipeline and forecast for assigned accounts.

Join Mercier Consultancy as a Spanish-Speaking Customer Service Representative in our Client's Fitness & Sports Equipment Department located in Athens. In this key role, you will deliver top-tier support to our Spanish-speaking clientele, addressing their queries regarding a diverse array of fitness products and sports equipment.Your proficiency in Spanish will be crucial as you assist customers with product information, manage orders, and respond to any inquiries related to their fitness and sports equipment requirements. You will play a vital role in ensuring that customers receive unparalleled service while encouraging a healthy and active lifestyle.ResponsibilitiesProvide exceptional customer service in Spanish through phone, email, and chat regarding inquiries related to fitness and sports equipment.Assist customers with product specifications, stock availability, and order placement.Resolve customer complaints and inquiries in a professional manner.Document customer interactions accurately in our CRM system.Work collaboratively with internal teams to ensure prompt order fulfillment and enhance customer satisfaction.Collect customer feedback to aid in improving our product offerings and service quality.Stay updated on fitness trends and new product launches to offer informed assistance.

Join Mercier Consultancy MD as a dynamic Spanish-Speaking Business Development Sales Representative in our vibrant Athens office. This role presents a fantastic opportunity to connect with Spanish-speaking clients, enhancing business growth by identifying new sales avenues and fostering robust client relationships.Key Responsibilities Proactively seek and cultivate new business prospects within Spanish-speaking markets. Engage effectively with potential clients to comprehend their needs and propose suitable services. Build and sustain enduring relationships with clients, ensuring exceptional satisfaction and retention levels. Conduct comprehensive market research to stay ahead of industry trends and competition. Craft and deliver persuasive sales presentations and proposals tailored to client specifications. Coordinate with internal teams to enhance service delivery and customer experience. Regularly meet sales targets and contribute to the company's growth objectives.

Join Mercier Consultancy as a Spanish-Speaking Customer Service Representative in our Client's Airline Reservations Department based in Athens. In this vital role, you will deliver exceptional support to our Spanish-speaking clientele, addressing inquiries related to flight bookings, cancellations, and travel arrangements.Your fluency in Spanish will be essential as you assist clients throughout the reservation process, resolve concerns, and contribute to a seamless travel experience. You will be instrumental in maintaining our pledge to outstanding customer service in the airline sector.Key Responsibilities Provide outstanding customer service in Spanish through phone, email, and chat regarding airline reservations and travel inquiries. Assist customers in booking flights, managing changes, and processing cancellations efficiently. Resolve customer issues and complaints professionally and effectively. Accurately document all customer interactions in our CRM system. Work collaboratively with internal teams to ensure a seamless booking and travel experience for our customers. Collect customer feedback to foster continuous improvement in our services. Stay updated on airline policies, promotions, and industry developments.

Cross Border Talents is currently seeking fluent Spanish speakers to join our team in Thessaloniki, Greece. Are you ready to embark on an exciting adventure and relocate abroad?Your Role as a Customer Technical Advisor: Handle and document customer inquiries received through dedicated phone lines. Accurately log consumer inquiries, questions, and feedback in our customer service database. Address and escalate client complaints according to the company’s established policies. Ensure that all support calls and emails are answered and resolved within the agreed service level agreements (SLAs). Troubleshoot issues using open-ended questions, support documents, and system training. Provide solutions to common problems or frequently asked questions.

Are you driven by a passion for sales and business growth? Do you possess a background in outbound sales and a strong interest in cloud computing solutions, particularly in Cloud Platform? If yes, we have an enticing opportunity for you to become a valuable member of our thriving team!As a Business Development Representative, you will be instrumental in generating new business opportunities through diverse outbound campaigns, fostering relationships with potential clients, and pinpointing sales prospects. Your role will be to empower businesses to enhance collaboration, accelerate processes, and innovate by presenting the right digital solutions tailored to their unique needs.Key Responsibilities:Project 1: Lead Generation & QualificationActively prospect small and medium-sized enterprises through outbound calls and emails.Craft and implement territory action plans to identify target companies and prospects.Engage in meaningful conversations with senior decision-makers to comprehend their needs and qualify them as potential clients.Coordinate meetings to transition leads to other sales teams, striving to meet or exceed monthly targets.Research and develop existing and new accounts, effectively addressing objections to qualify opportunities.Project 2: Product Sales & UpsellingConduct daily outbound communications to connect with decision-makers, evaluate their needs, and finalize sales.Articulate the advantages of the client's products and solutions, emphasizing how they align with customer requirements across various sectors and company sizes.Lead outbound prospecting initiatives, from initial outreach to deal closure.Build and nurture relationships with existing clients, proposing additional products or expanding their usage of current services.Troubleshoot minor technical issues or refer them to the appropriate team.

Aambience Services specializes in business process outsourcing, technology services, and robotic process automation. The company is headquartered in Tavros, Athens, and is known for building client trust through consistent quality and expertise. Role overview The E Shop division seeks full-time Customer Service Representatives to join the on-site team at the Athens headquarters. This position centers on handling customer interactions over the phone and by email, ensuring each inquiry is managed with care and professionalism. Main responsibilities Respond to incoming customer calls and provide general information Resolve customer inquiries and offer solutions Document customer interactions accurately Deliver timely solutions or alternatives, track issues, and confirm resolution by phone and email Requirements Strong communication skills Responsible approach to work Ability to manage multiple tasks at once Location This is a full-time, on-site position based in Tavros, Athens, Attica, Greece.

Are you a fluent Dutch speaker with a passion for helping others? Join our dynamic team in Athens, Greece as a Dutch Customer Service Representative! In this role, you will engage with Dutch-speaking customers for a renowned international brand, providing exceptional support across various channels.Your responsibilities will include managing inquiries via phone, email, and chat, addressing issues related to orders, payments, deliveries, and complaints. You will be the first point of contact for customers, ensuring they receive top-notch service and assistance.Key Responsibilities:Serve as the primary contact for Dutch-speaking clients, delivering outstanding customer care.Efficiently handle inquiries through multiple communication channels.Go above and beyond to resolve customer issues and enhance satisfaction.Collaborate with team members while maintaining professionalism in a fast-paced environment.

Join the Award-Winning Team at CQS! We are proud to announce our recognition in the Top Employers 2025 ranking by WhereWeWork.com, based on our employees' feedback, where we achieved: 1st place in the BPO & Services sector 2nd place in the overall Top 50 in GreeceBecome part of a team recognized for its excellent work environment!We thrive on communication and are passionate about delivering services that ensure a positive experience for our customers!We are offering exciting opportunities in customer service, representing the biggest brands in Greece!Join our dynamic team of over 2000 members and advance your career by gaining valuable experience and skills.We look forward to welcoming you to our team as a Customer Support Advisor for one of our projects! Your Role:You will be the primary point of contact for our customers, helping them resolve their issues and positively transforming their service experience! Join us if you:⭐ Have a talent for communication Focus on providing quality customer service Are passionate about achieving your goals Seek a stable work environment with consistent earnings and opportunities for professional growth Want to be part of a team recognized as one of the Top Employers in GreeceAdditional Requirements:High School DiplomaGood knowledge of computers and English languagePrevious experience in a call center or customer service position will be considered an advantageAvailability for 8 or 6 hours, 5 days a week, in morning & afternoon shifts – Positions are based in CQS offices in central Athens, with a hybrid work modelWhat We Offer:Monthly salary paid on fixed dates, based on your experience, with overtime, bonuses, and insuranceRecognition and rewards with a competitive bonus based on individual performancePermanent employment contract from day one - so you can focus on your job securityComprehensive paid training program to transform you into an expert!Opportunity to work from home with a hybrid work model based on performance (flexibility to alternate between office and home)Refer a Friend program with bonuses!Easy access to our offices via public transportationContinuous training and support from our experienced team...

Are you seeking a role where you can make a real impact by utilizing your English language skills in Athens? If so, we invite you to express your interest in the position of Customer Service Representative (English).In this role, you will join a customer service team that prioritizes quality communication and delivers exceptional experiences. You will assist customers with inquiries related to products, orders, and services while enjoying flexible working conditions, a collaborative environment, and opportunities for professional growth.ResponsibilitiesHandle incoming calls in a professional and courteous mannerProvide accurate and comprehensive information to customersAbility to support evening or night shifts

Role Overview Domino's Pizza in Athens is hiring a Customer Service Representative. This position puts you at the center of our team, helping customers place orders, answering questions, and making sure every interaction is positive. What You Will Do Take customer orders accurately and efficiently Respond to questions about menu items, orders, and store policies Support a smooth and friendly experience for every customer Who We’re Looking For Friendly and enthusiastic attitude Comfortable working with people Enjoys helping others and solving problems Ready to work in a busy setting

Kickstart Your Career with a Dynamic Customer Service Role Are you ready to be the positive force in someone’s day? Join us as an English-speaking Customer Service Representative, providing exceptional support for a renowned U.S. retail brand. This full-time, on-site position is located in Athens, Greece.In this role, you will manage inbound customer inquiries, offer effective solutions, and ensure a friendly and professional service experience.Your Responsibilities If you take pleasure in assisting others and providing reassurance through top-notch service, this is the ideal position for you. Whether answering queries, recommending products, or addressing concerns with a positive outlook, you will contribute significantly to an outstanding customer journey.A Typical Day Includes: Fielding inbound calls from U.S. customers of a leading home improvement retailer Providing accurate and comprehensive information utilizing the appropriate tools and resources Occasionally recommending additional products or services to existing customers

Join Domino's Pizza as a Customer Service Representative and be the face of our brand! We are looking for energetic individuals who are passionate about customer satisfaction. In this role, you will take orders, provide excellent customer service, and assist with various tasks in our store. If you thrive in a fast-paced environment and enjoy interacting with people, we want to hear from you!

Role overview Mercier Consultancy seeks a Portuguese IT Support Customer Service Representative in Athens, Greece. This role assists Portuguese-speaking customers with their technical questions and IT concerns. Relocation assistance is available for those moving to Athens. Key responsibilities Provide customer service and technical support in Portuguese through phone, email, and chat channels. Troubleshoot IT-related issues, aiming for efficient and accurate solutions. Record customer interactions and document the steps taken to resolve each issue in the support system. Escalate complex or unresolved technical matters to senior team members when necessary. Stay informed about IT products and internal support procedures. Maintain professional and prompt communication with customers at all times. Location and relocation The position is based in Athens, Attica, Greece. Mercier Consultancy provides comprehensive relocation support to help new team members settle in.