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Solutions Engineer - EMEA

CrestaLondon, England, United Kingdom
On-site Full-time $145K/yr - $162.5K/yr

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Experience Level

Mid to Senior

Qualifications

In the role of Solutions Engineer for EMEA, you will lead the charge in the AI revolution within customer experience. Collaborating closely with Sales Directors, you will act as both a business consultant and a technical authority—steering potential clients through the exploration, design, and validation of Cresta’s AI-enhanced solutions. Your role will involve deep engagement with customer stakeholders to gain insights into their business aspirations, technical setups, and operational hurdles, while architecting tailored solutions that align with their objectives.

About the job

Cresta aims to transform every customer interaction into a strategic advantage by tapping into the full potential of contact centers. Our innovative platform integrates cutting-edge AI with human insight, enabling contact centers to uncover valuable customer insights, optimize conversations, and streamline inefficient processes, empowering teams to enhance their productivity. Founded by Sebastian Thrun, a visionary from the Stanford AI lab and creator of Google X, Waymo, and Udacity, our leadership team also includes CEO Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI.
 
We have assembled a world-class team of AI and ML experts, go-to-market leaders, and esteemed investors, including Andreessen Horowitz, Greylock Partners, and Sequoia, alongside notable figures like former AT&T CEO John Donovan. Our esteemed clients include renowned brands such as Intuit, Cox Communications, Hilton, and Carmax, and we have been recognized by Forbes and Bain Consulting as one of the top private AI companies globally.
 
Join us on this exciting journey to redefine the workforce with AI technology. The future of work is here, and it’s at Cresta.

About Cresta

Cresta is at the forefront of revolutionizing customer interactions through advanced AI technology, helping organizations to leverage insights for enhanced performance. With deep roots in AI innovation and a commitment to excellence, Cresta empowers teams worldwide to achieve more with less effort.

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