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Solutions Engineer at TransPerfect | Buenos Aires

TransPerfectBuenos Aires, Buenos Aires, Argentina
On-site Full-time

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Qualifications

Who We Are SeekingWe are looking for passionate and ambitious technical talent to join our Professional Services group within TransPerfect's rapidly growing Technology division. This role offers an exceptional opportunity for career advancement and diverse career paths for successful candidates.

About the job

About Us

TransPerfect is the leading provider of language services and technology solutions globally. With offices in over 100 cities across six continents, we deliver a comprehensive range of services in more than 170 languages to clients worldwide. Over 5,000 organizations rely on our GlobalLink® technology to efficiently manage multilingual content. Our headquarters is located in New York, with regional offices in London and Hong Kong.

Translations.com specializes in website localization, software localization, and enterprise-level professional translation services. We empower our diverse clientele to offer culturally relevant products, services, applications, and content in local languages.

Your Role

As a Solutions Engineer, you will be the primary technical liaison for enterprise clients utilizing our GlobalLink suite of products. Your responsibilities will include:

  • Acting as the main technical contact for enterprise clients using GlobalLink products.
  • Overseeing installations, configurations, and upgrades of technology products.
  • Collecting client requirements to design and document tailored technology solutions.
  • Managing the execution of technology solutions from development to launch, including testing and quality assurance.
  • Assisting clients in enhancing their content management systems for multilingual capabilities.
  • Handling escalated client support issues.
  • Coordinating tasks between clients and language services teams.
  • Collaborating with Product Management to communicate client needs for new features and bug fixes.
  • Ensuring timely client launches while performing thorough risk assessments.
  • Managing multiple clients concurrently through various implementation phases.

About TransPerfect

TransPerfect is a renowned leader in language services and technology solutions, providing businesses with the tools they need to thrive in a global marketplace. Our innovative GlobalLink technology streamlines multilingual content management for clients across various industries, ensuring cultural relevance and accuracy in every project.

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