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Solutions Engineer at Blacksmith | San Francisco

BlacksmithSan Francisco
On-site Full-time

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Experience Level

Experience

Qualifications

QualificationsStrong understanding of continuous integration and deployment (CI/CD) practices. Experience with cloud computing platforms and bare-metal infrastructure. Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Problem-solving mindset with a focus on customer satisfaction.

About the job

About Blacksmith

  • At Blacksmith, we revolutionize CI workload infrastructure, ensuring speed and cost-effectiveness. Our flagship product accelerates GitHub Actions by leveraging a proprietary global network of bare-metal machines, steering clear of generic cloud VMs.

  • Currently, we manage tens of millions of Firecracker VMs monthly, serving over 1,200 clients and achieving around $10M in annual recurring revenue within just two years.

  • Our operations involve thousands of bare-metal machines spread across various regions, scheduling over 30,000 vCPUs concurrently and maintaining a petabyte-scale Ceph cluster.

  • With $13.5M raised in Seed and Series A funding from Google Ventures (GV), we are committed to building a small yet exceptional team.

  • Our founders bring extensive experience from building search and ad infrastructures at Faire and managing large distributed systems at Cockroach Labs. Our go-to-market strategy is led by Jon Boyer, former Head of Sales at Zapier.

  • We are now expanding our CI infrastructure into a comprehensive platform, including the operation of agent sandboxes and the development of our own coding agent.

Your Role

Collaborate with Sales for Technical Success

  • Conduct technical discovery, scoping discussions, and qualification calls with engineering, DevOps, and platform teams.

  • Present impactful product demonstrations, whiteboard sessions, and customized technical explorations.

  • Design and implement Proof of Concepts (POCs), benchmarking CI performance, optimizing pipeline architecture, and validating ROI models.

Serve as a Trusted Technical Advisor

  • Establish credibility with architects, engineering managers, SREs, and CTOs.

  • Translate engineering challenges into effective solution designs utilizing Blacksmith’s CI cloud.

  • Guide clients on best practices for CI modernization, ephemeral compute, cost efficiency, and transitioning away from hyperscalers.

Tackle Technical Challenges Instantly

  • Assist clients in troubleshooting CI performance bottlenecks and ensuring seamless operations.

About Blacksmith

Blacksmith is at the forefront of CI infrastructure, providing rapid and cost-effective solutions for organizations. Our innovative approach allows us to manage our own fleet of machines, ensuring top-tier service for our clients.

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