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Solutions Architect

MiroTokyo, JP
On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in a solutions architect role, ideally within collaboration or productivity software environments. Strong understanding of enterprise-level collaboration frameworks and workflows. Exceptional communication and interpersonal skills, capable of engaging diverse stakeholders. Experience in change management and governance framework design. Proficiency in leading workshops and facilitating group sessions. Ability to analyze complex problems and provide actionable insights. Knowledge of Agile methodologies and design thinking principles.

About the job

About the Role

We are seeking a dynamic Innovation Solutions Architect to spearhead collaboration and enhance working methods within Miro's esteemed Miro Optimization Services & Training (MOST) program.

MOST is Miro's premier annual subscription service designed specifically for enterprise clients who require ongoing, adaptable access to expert guidance, rather than a one-off consultation. Clients benefit from 240 hours of professional services annually, aimed at designing, implementing, and scaling collaboration solutions across diverse teams, functions, and global locations.

In this pivotal role, the Innovation Solutions Architect collaborates with clients to translate their business strategies into scalable collaboration frameworks within Miro. This involves diagnosing workflow issues and adoption barriers, crafting governance and operational models, and developing a structured, outcome-oriented solution roadmap that adapts as client needs evolve.

As a trusted advisor, Innovation Solutions Architects engage with both business and technical stakeholders, crafting comprehensive collaboration solutions that merge process design, workspace architecture, governance, and enablement to ensure clients derive quantifiable value from Miro.

About Miro

Realtimeboardglobal is a leading provider of innovative collaboration tools that empower teams to work more effectively and creatively. With a commitment to excellence, we strive to enhance the way organizations collaborate and innovate across the globe, fostering a culture of continuous improvement and success.

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