Solutions Architect - Enterprise Service Management
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Experience Level
Mid to Senior
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About ServiceRocket
ServiceRocket is a renowned global tech-enabled services company that excels in delivering innovative solutions to enhance business growth. With a commitment to excellence and customer satisfaction, we strive to be the most reliable partner for our clients.
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Fluent Software Group
About Fluent Software GroupFluent Software Group is a proud member of Valsoft Corporation's family of operating groups, recognized as a global leader in acquiring and nurturing vertical market software companies. We specialize in industries where deep expertise truly makes an impact.At Fluent, we collaborate closely with founders to scale their businesses effectively. Our approach combines hands-on operators, proven playbooks, and ample resources to catalyze growth, ensuring your business doesn't just survive but thrives.We are an innovative investment group utilizing AI and an agentic mindset to unlock unprecedented growth across our portfolio. By integrating intelligent automation and cutting-edge technology into our operations, we empower our partners to move swiftly, adapt intelligently, and prepare for future challenges.About the OpportunityJoin us in revolutionizing AI-powered customer service, with our flagship deployment positioned with one of the largest enterprises in the building materials sector. This unique and high-impact role blends enterprise consulting with hands-on AI product development.As an AI Solutions Engineer, you will oversee the entire client engagement lifecycle for our AI voice agent rollout in Sydney. This ranges from establishing trust with executives in the boardroom to configuring conversation flows in a technical setting. You will be the face of our product and the driving force behind its success.This role transcends traditional consulting or engineering positions; it requires a hybrid builder-consultant who can bridge the gap between business challenges and technical solutions, and actively contribute to building those solutions.What You'll DoClient OwnershipAct as the primary liaison for stakeholders across Customer Service, Operations, IT, and Digital sectors.Foster trusted relationships with senior leaders and operational staff alike.Communicate effectively with both executives and frontline managers, tailoring your message appropriately for each audience.Serve as the vital link between client requirements and our core engineering team.Technical DeliveryMap comprehensive customer service workflows and pinpoint the highest-value automation opportunities.Design and configure conversational AI flows for voice interactions.Integrate the AI voice agent with the client's existing systems (CRM, ERP, order management).Prototype, test, and iterate swiftly using real-world call data.Define and track key performance metrics to ensure project success.
Join Zip as an Enterprise Solutions EngineerAt Zip, we redefine enterprise procurement through our AI-driven platform, designed to empower both humans and intelligent agents. Our innovative approach streamlines procurement processes across teams, tools, and suppliers, enabling businesses to accelerate their innovation while optimizing resource allocation.Trusted by premier enterprises such as T-Mobile, OpenAI, AMD, Mars, and Dollar Tree, Zip has facilitated over $8 billion in savings and managed more than $500 billion in spend. Our team comprises industry leaders from renowned companies like Apple, Airbnb, and Meta, alongside former procurement executives from United Health, Sanofi, MGM Resorts, and NASA.With substantial backing from top-tier investors like Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has successfully raised $371 million, achieving a valuation of $2.2 billion. Our accolades include recognition from Forbes Fintech 50, Fast Company’s Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.Your RoleAs an Enterprise Solutions Engineer at Zip, you will serve as the key technical contact during the pre-sales process. Your mission is to advocate for Zip, guiding prospective clients to understand how our solutions can address their unique challenges and integrate seamlessly within their procurement and technology ecosystems. You will collaborate closely with account executives and sales managers to facilitate successful deal closures.In this role, you will act as a trusted advisor, instilling confidence in prospective customers that Zip can meet their needs. You'll also play a critical role in communicating customer requirements to our post-sales consultants, ensuring smooth implementation. As a subject matter expert, you will provide essential feedback to influence product development and enhance the effectiveness of our sales strategies.Embrace your innovative problem-solving skills to contribute to customer solution development and foster the growth of our pre-sales organization. Your insights will be vital as we continue to adapt and improve our sales methodologies.Your ResponsibilitiesSupport Zip’s sales initiatives by engaging in customer-facing discussions, conducting needs assessments, showcasing our solutions, addressing inquiries, and overcoming objections to demonstrate the value of choosing Zip.Take ownership of customer inquiries, including follow-up questions, demonstrations, RFx, and IT security questionnaires.
Relevance AI
Location: Sydney, Australia (Hybrid schedule: three days per week in office) Relevance AI develops technology that powers the next generation of AI-driven work. The platform enables teams to assign complex tasks to intelligent agents, allowing for streamlined workflows, decision-making, and collaboration. Major organizations such as Canva, Databricks, Confluent, Autodesk, and Activision Blizzard use Relevance AI to enhance operations, marketing, and sales at scale. Backed by leading investors and recognized as Australia’s #1 Startup by LinkedIn in 2025, the company is headquartered in San Francisco and Sydney and values curiosity, collaboration, and decisive action. Role overview The Enterprise team seeks a Senior Software Engineer specializing in back-end systems to join the Sydney office. This group builds and scales core platform features for the company’s largest and most complex clients. The work centers on designing systems that are secure, reliable, compliant, and scalable for enterprise requirements. Areas of focus include identity and access management, auditability, and compliance. This role suits engineers who enjoy tackling challenging technical problems, architecting strong back-end infrastructure, and managing projects from planning through delivery in close partnership with product and customer teams. The position plays a key part in building production-ready, trustworthy AI systems used by a wide range of clients. What you will do Develop and maintain back-end systems supporting enterprise clients Design solutions for security, reliability, compliance, and scalability Work on identity and access management, auditability, and related features Lead and deliver projects with autonomy and minimal oversight Mentor team members and collaborate closely with product and customer teams See the impact of your work reach clients quickly Work environment This position follows a hybrid work model in Sydney, with three days per week in the office. Engineers at Relevance AI take on significant responsibility and see their contributions reach production rapidly.
Location: Sydney, Australia (Hybrid: 3 days per week in office) Relevance AI develops a platform for building and managing intelligent agents that help teams automate workflows and improve collaboration. The company’s technology supports major clients such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard, helping them strengthen operations, marketing, and sales. Backed by Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, Relevance AI completed its Series B funding round in April 2025. With headquarters in San Francisco and Sydney, the team values curiosity, collaboration, and decisive execution. In 2025, LinkedIn recognized Relevance AI as Australia’s #1 Startup. Role overview The Enterprise team at Relevance AI seeks a Staff Software Engineer based in Sydney. This group focuses on building and scaling platform features for the company’s largest and most demanding customers. Projects emphasize security, reliability, compliance, and adaptability at enterprise scale, with particular attention to identity and access management, auditability, and regulatory requirements. What you will do Offer technical leadership and hands-on execution within the Enterprise team Work closely with product, engineering, and go-to-market teams to deliver enterprise-grade capabilities and backend systems Design complex systems and influence architecture across teams Ensure the platform upholds high standards for security, reliability, and compliance See the direct impact of your work on customer outcomes Impact and growth Each engineering team at Relevance AI addresses a distinct aspect of the AI workforce. The Enterprise team specializes in scaling AI systems for global organizations. This role plays a key part in making AI solutions functional, dependable, and production-ready for enterprise use.
Relevance AI
Location : Sydney, AU, Hybrid (3 days a week in office)About Us At Relevance AI, we’re pioneering the future of the AI workforce. Our mission is clear: empower teams to harness the potential of AI agents that think, act, and collaborate like experts.With our innovative platform, users can seamlessly create and manage intelligent agents that streamline workflows, make informed decisions, and foster collaboration. Major industry players such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard leverage our technology to enhance their operations, marketing, and sales efforts.Supported by leading investors like Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, we successfully raised our Series B funding in April 2025 to accelerate our growth and expand the capabilities of agentic automation.With headquarters in both San Francisco and Sydney, we embrace a hybrid work model that thrives on curiosity, collaboration, and execution - our culture is built on moving swiftly, thinking ambitiously, and achieving success together.In 2025, we were honored to be recognized as LinkedIn’s #1 Startup in Australia.If you're ready to shape the future of AI, we invite you to join us.The Role We are seeking a dynamic Staff Software Engineer to join our vital Enterprise team in Sydney. This team is responsible for developing and scaling the core platform functionalities that cater to Relevance AI's largest and most demanding clients. Your work will focus on ensuring our platform remains secure, reliable, compliant, and scalable to meet enterprise standards - from identity and access management to auditability and compliance.In this role, you will provide deep technical leadership and execution across the Enterprise team, collaborating closely with product, engineering, and go-to-market teams to deliver robust enterprise-grade functionalities and backend systems. This position offers high visibility and significant autonomy to design intricate systems, influence architecture across teams, and witness your impact reflected in tangible customer outcomes.Every engineering team at Relevance AI is addressing a unique aspect of the AI workforce, from empowering individual developers to scaling enterprise-grade AI systems utilized by thousands globally. This role is central to our mission, creating systems that ensure AI is usable, dependable, and production-ready.
ServiceRocket
Greetings!Join ServiceRocket, a leading technology-enabled services company based in Palo Alto, California. Our mission is to be the most dependable partner in fostering your growth. At ServiceRocket, we prioritize the development of each Rocketeer and the trust of every client.With over two decades of experience, we are here for you.Why choose ServiceRocket? - Over 20 years of expertise in technology services, collaborating with industry leaders.- Our diverse team of Rocketeers adheres to our values, fostering a collaborative environment that has earned us a 4.7 rating on Glassdoor.- Experience our vibrant culture! Join a fun, inclusive workplace that supports your professional and personal growth.- We are celebrated for our innovation, impact, and exceptional customer support, recently awarded the Atlassian Partner of the Year 2024–2025 for Co-Selling Excellence.Learn more about us and become part of our Rocketeer Nation by visiting our website.The Solutions Architect for Enterprise Service Management plays a pivotal leadership role in crafting innovative, high-value solutions for clients, primarily utilizing the Atlassian suite. In this capacity, you will cultivate long-term, trusted relationships with clients, guiding them on their transformational journey to support extensive corporate initiatives.This position demands a wide-ranging expertise across Atlassian's core domains—world-class software development, enterprise service management, strategic enterprise planning, and collaborative teamwork—bolstered by in-depth, specialized knowledge in one of these areas. The emphasis will be on co-developing multi-year strategic roadmaps and providing the architectural oversight essential for successful adoption and enduring business value.Key Responsibilities Customer Partnership & Visioning:- Lead strategic solution roadmap discussions with customers, aligning their business goals with Atlas...
Join Canva as a Platform Product Manager, where you'll lead the development of innovative solutions for our Enterprise Platform. In this critical role, you will collaborate with cross-functional teams to drive product strategy, enhance user experiences, and deliver exceptional value to our enterprise customers.Your responsibilities will include conducting market research, defining product roadmaps, and working closely with engineering and design teams to bring new features to life. You will also engage with stakeholders to understand their needs and ensure alignment with business objectives.
Relevance AI
Location : Sydney, Australia (Hybrid - 3 Days In Office)About Us At Relevance AI, we’re on a mission to revolutionize the AI workforce. Our goal is to empower teams to harness AI agents that think, act, and collaborate like seasoned experts.Our platform allows users to create and manage intelligent agents that streamline workflows, make decisions, and enhance collaboration. We proudly serve industry leaders including Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard, enabling them to achieve operational excellence in marketing and sales.Supported by notable investors like Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, we successfully raised our Series B funding in April 2025 to further accelerate our growth and push the boundaries of agentic automation.With headquarters in San Francisco and Sydney, we embrace a hybrid work model that thrives on curiosity, collaboration, and swift execution. We are proud to have been recognized as LinkedIn’s #1 Startup in Australia in 2025. If you're eager to shape the future of AI, we want you on our team.The Role We are looking for exceptional Staff Engineers to join our AI team and innovate AI-powered products. This role is a high-impact applied AI position for engineers who are passionate about making a real-world difference. You’ll develop and deploy AI features that address customer needs across various industries, transforming cutting-edge agentic AI into reliable production systems.This is not a conventional ML or MLOps role. Your responsibilities will encompass the entire stack, from designing and building AI-powered workflows to creating tools and user experiences. Your tasks will involve prompt and context engineering, agent orchestration, backend services, APIs, infrastructure, and user-facing interfaces, often collaborating on the same project.You will work closely within a small, high-performing team of AI specialists, reporting directly to our co-founder, and engaging deeply with our diverse Product & Engineering teams. If you are excited about LLMs, multi-agent systems, and tackling complex AI challenges, this role is tailored for you.
Relevance AI
Location : Sydney, Australia (Hybrid - 3 days per week in office required)About Us At Relevance AI, we aim to revolutionize the AI workforce landscape. Our mission is to empower every team to efficiently delegate significant tasks to AI agents that operate with expertise, engage in decision-making, and collaborate seamlessly.With our unified platform, users can create and manage intelligent agents that streamline workflows, make informed decisions, and enhance collaboration. Trusted by industry giants like Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard, our technology is pivotal in scaling excellence across various sectors including operations, marketing, and sales.Supported by prominent investors such as Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, we successfully completed our Series B funding in April 2025, enabling us to accelerate growth and redefine the possibilities of agentic automation.With our headquarters in San Francisco and Sydney, we embrace a hybrid work model and thrive on values of curiosity, collaboration, and execution. We pride ourselves on our rapid pace, ambitious vision, and collective success. In 2025, we were honored to be recognized as LinkedIn’s #1 Startup in Australia.If you are passionate about shaping the future of AI, we would love to have you on our team.The Role We are looking for a dynamic Technical Product Manager/Lead to join our expanding Product team in Sydney, focusing on enterprise-scale clients. This strategic role offers high impact and ownership as you drive the development and delivery of enterprise-level AI solutions during our rapid growth phase.You will take charge of managing critical components of the Relevance platform for large-scale customers, including Single Sign-On (SSO), Role-Based Access Control (RBAC), access logs, analytics, and private cloud deployments, necessitating profound technical expertise. As a key communicator, you will convey product roadmaps, strategies, and specifications while acting as the primary liaison between our technical teams and innovative large-scale enterprise clients, ensuring their complex requirements are met with accuracy and depth.Your impactLead product development for the enterprise segment of our platform, ensuring the successful execution of features related to access controls, security measures, auditability, and private cloud deployments....
KPMG Australia
Join KPMG Australia as an AI Solution Architect in our Advisory team, where you will leverage cutting-edge technology and innovative solutions to drive business transformation. In this pivotal role, you'll collaborate with clients to understand their needs, architect AI solutions that meet those needs, and guide implementation efforts. Your expertise will help organizations harness the power of AI to enhance their operations and achieve strategic objectives.
Luminance
Join Luminance, a trailblazer in Legal-Grade™ AI for enterprises, recognized for its innovation in the legal sector. Backed by prestigious venture capitalists and featured in Forbes AI 50 as one of the 'Most Promising Private AI Companies in the World' and Inc. 5000 for the 'Fastest Growing Companies in America', Luminance is transforming the global legal industry.The Client Solutions Engineer position provides an exceptional opportunity to work collaboratively across Sales, Product, and Customer Success teams, enhancing our clients' technical capabilities to harness the full potential of Luminance. This role is committed to delivering a premier technical experience for Enterprise clients, facilitating quicker and smoother integrations with our platform. The perfect candidate will possess a unique blend of customer-centric skills and a solutions-oriented approach, guiding clients on optimal integration strategies and the solutions available to expedite their success. An exciting aspect of this role involves the development of scalable resources, including reusable toolkits, SDKs, and comprehensive documentation tailored to developers' needs.As a Client Solutions Engineer, you will gain deep insights into our AI platform and its effective integration into various customer systems. You will engage closely with both prospective and existing clients, offering expert advice and support to ensure a smooth and efficient integration process. Collaborating with Account Executives, Product Specialists, and Customer Success Managers, you will play a pivotal role in transforming prospects into delighted, long-term clients.
Meter Inc.
Join our dedicated enterprise support team at Meter, where you will tackle the most complex networks we serve. Here, challenges are not confined to a single location; they encompass multiple sites, systems, and partners. Your role will be pivotal in ensuring that these networks function seamlessly, not as disjointed elements.You will not merely wait for problems to be defined; you will proactively engage, drive resolutions from start to finish, and provide an experience that allows our customers to concentrate on their business rather than their network. If you excel in managing complexity, value accountability, and aspire to redefine enterprise networking support at scale, our team is the perfect fit for you.This role is vital to Meter's successOur enterprise clients rely on their networks for essential operations. When issues arise, swift, clear, and technically informed responses are crucial. We are seeking to fill this role now due to the increasing complexity, impact, and urgency of enterprise cases.This position will shape Meter’s future by empowering our top engineers to take ownership of the most challenging problems and bridging the gap between exceptional troubleshooting and enterprise-level support. Uniquely, this role expects a strong sense of ownership.Your impact will includeTaking charge of high-stakes enterprise support cases from initial assessment to resolution.Diagnosing intricate issues across wired and wireless infrastructures, WAN security, and client environments at scale.Propelling issues forward when progress stalls due to lack of context, unclear responsibilities, or external dependencies.Effectively escalating matters to Engineering, Operations, ISPs, and vendors with precise technical details.Documenting recurring failure modes and contributing to enhanced runbooks, support standards, and improvements to Meter products.Resolving challenges that span multiple sites, systems, and teams under operational pressures.We seek candidates withA solid foundation in networking principles and experience in supporting complex or multi-site environments.A strong sense of ownership and determination when facing ambiguous or sluggish issues.The ability to communicate effectively under pressure to both technical and non-technical stakeholders.
New Relic, Inc.
Join a global team of innovators at New Relic, where we are committed to revolutionizing observability. Our intelligent platform provides businesses with unmatched insights into their complex systems, empowering them to excel in an AI-driven world. As we expand internationally, we seek passionate individuals eager to assist leading companies in optimizing their digital applications. Embark on a rewarding career with us!Your OpportunityWe are in search of a Senior Account Executive - Enterprise to enhance our dynamic Sales team and drive market growth among our expanding customer base. Organizations of all sizes are prioritizing uptime and performance improvements to create exceptional customer experiences. This is achieved through initiatives such as AI adoption, multi-cloud ecosystems, and accelerated time-to-market via digital channels alongside the agility fostered by DevOps practices. With vast market opportunities ahead, now is an exhilarating time to join New Relic.In this role, you will be responsible for engaging with stakeholders within new accounts and devising strategies to secure new logos. You will collaborate with various New Relic sales support resources—including executives, demand generation, and solution consulting—to address prospect interests and position New Relic favorably against competitors.What You’ll DoExpand Top of Funnel – Enhance centralized marketing campaigns through your prospecting efforts, developing relationships and alignment across multiple levels, including C-level executive sponsors, influencers, and day-to-day users. Establish positive relationships that cultivate interest.Drive Account Acquisition – Own your territory by fostering relationships with all relevant stakeholders within target accounts, aiming to maximize sales into new accounts and become part of the customers’ long-term business solutions. Understand customer needs and configure suitable offerings from our portfolio to meet those needs.Execute Sales Effectively – Utilize New Relic’s sales process to close significant, multi-year subscription deals. Prepare precise forecasts, build a pipeline to achieve bookings targets, and document all activities in Salesforce.
Join our innovative team at Canva as a Senior Backend Engineer specializing in our cutting-edge Video AI Engine. You will be instrumental in developing robust backend systems that empower our video AI capabilities, enhancing user experience and engagement. Collaborate with cross-functional teams to design, implement, and optimize services that handle large-scale video processing.
TransPerfect
ABOUT THE ROLE:TransPerfect, a global leader in artificial intelligence, software and website localization, Globalization Management Systems (GMS) software, and enterprise-level professional translation services, is seeking a vibrant and driven individual to join our Content Solutions Team as a Content Solutions Engineer focusing on the Asian market.We are on the lookout for a candidate with expertise in AI/Machine Translation (MT) and GlobalLink to enhance our team.In this multi-functional and client-facing role, you will:Provide Subject Matter Expertise (SME) in Artificial Intelligence (AI), Machine Translation (MT), and Generative AIDeliver strategic pre-sales support across the GlobalLink suiteEngage in technical consulting and solution architectureCollaborate with key account and program management teamsThe ideal candidate will excel at merging AI innovation with enterprise localization technology.As a Content Solutions Engineer, you will:Act as the AI/MT expert during pre-sales engagementsServe as a technical advisor and solution consultant for the GlobalLink product suiteWork closely with both prospective and existing clients to:Gather requirementsIdentify opportunities for automation and optimizationDesign AI-powered and GlobalLink-enabled solutions to tackle complex global content challengesYou will also play a vital role in supporting strategic client relationships, ensuring the successful adoption of AI/MT capabilities and GlobalLink platform solutions.KEY RESPONSIBILITIES:Expertise in AI & MT:Act as the SME for sales opportunities involving AI, MT, and Generative AILead presentations, workshops, and technical discussions for clientsEvaluate LLM and MT options for clients and internal productionDevelop AI-driven workflows aligned with client use casesSupport for GlobalLink Solutions:Assist in pre-sales activities across the GlobalLink suite, including workflow automation, integration, and optimization.
Relevance AI
Location : Sydney, NSW (Hybrid - 3 Days In Office)About Us At Relevance AI, we are pioneering a transformative approach to artificial intelligence in the workplace.Our mission is clear: to empower teams by enabling them to delegate meaningful tasks to intelligent AI agents that think, act, and collaborate like seasoned professionals.With Relevance AI, users can effortlessly create and manage smart agents that oversee workflows, make decisions, and foster collaboration, all on a single cohesive platform. Our innovative technology is already fueling success for industry giants such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard, helping them to scale operational excellence across their marketing and sales functions.We are proud to be backed by leading investors including Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, successfully raising our Series B in April 2025 to propel our growth and expand the horizons of agentic automation.With headquarters in San Francisco and Sydney, we operate under a hybrid work model and thrive on a culture of curiosity, collaboration, and execution. We move swiftly, think ambitiously, and achieve our goals together.This year, we were honored to be recognized as LinkedIn’s #1 Startup in Australia.If you are passionate about shaping the future of AI, we invite you to join our team.The Role We are seeking an Enterprise Account Executive in Sydney to promote our innovative agent platform to large and complex organizations. You will collaborate with various stakeholders, including those in sales, operations, marketing, IT, and beyond, to assist clients in transforming their operations and exponentially increasing their output through our AI Workforce.This position is a high-impact, full-cycle sales role ideal for a candidate who excels in a dynamic environment, possesses a solid understanding of technical products, and has a proven track record in managing intricate, multi-threaded enterprise deals.Your ImpactLead and manage full-cycle enterprise sales ($100k+ ACV) across APAC and beyond, targeting organizations with 1,000+ FTE.Engage and influence multiple decision-makers, ranging from functional users to C-suite executives.Conduct exceptional discovery sessions, navigate complex stakeholder relationships, and deliver impactful demonstrations that link business value to automation.Develop and maintain a robust pipeline (3x+) and provide accurate forecasts in HubSpot.Educate prospects in the emerging field of AI agents by demystifying technical concepts and fostering a sense of urgency.Collaborate with product and solutions engineering teams to unlock tailored solutions for clients.
Who is Quantium?Quantium is a global leader in data science and artificial intelligence, established in Australia in 2002. With a diverse team of over 1,200 professionals across 14 locations, we provide a distinctive blend of product and consulting services that empower businesses to harness the full potential of data and analytics. We partner with some of the world's largest corporations to build a smarter, more insightful future.Join us in a pivotal senior leadership role, where you will drive AI innovation and client success. As the Executive Manager of Technical AI Client Solutions, you will oversee a portfolio of AI projects from inception to completion, acting as a trusted strategic partner for our key clients. Your leadership will inspire a high-performing team of Technical AI Client Solutions Leads, empowering them to take ownership of their projects while you provide guidance and maintain strategic oversight across the portfolio. This position is central to Quantium's mission of delivering transformative AI solutions on a large scale. How will you create impact? Portfolio Leadership: Define and implement strategic direction for a diverse portfolio of AI solutions, ensuring successful business development and client handover.Client Partnership: Cultivate and maintain senior client relationships, serving as a reliable strategic partner and escalation point for C-suite stakeholders regarding solution direction and business outcomes.Technical Oversight: Guide data science and engineering teams in delivering cohesive, production-ready solutions, assessing technical approaches and making key decisions on AI/ML methods, data pipelines, and cloud architectures (AWS, Azure, GCP).Solution Quality: Collaborate with clients and technical teams to define requirements and acceptance criteria, balancing cost, speed, and technical excellence to ensure robust and scalable delivery.People Development: Foster a culture of growth and development within your team, ensuring they are equipped to excel in their roles.
Culture Amp
Join our innovative team at Culture Amp as an AI Engineer - Applied AI. In this role, you'll leverage cutting-edge artificial intelligence technologies to drive impactful solutions that enhance employee experiences and foster a culture of continuous improvement. You will work closely with cross-functional teams to develop and implement AI-driven products, ensuring they align with our organization’s values and goals.
Who is Quantium?Quantium stands at the forefront of data science and artificial intelligence, established in Australia since 2002. With a global presence of over 1,200 experts in 14 locations, we integrate cutting-edge product and consulting services to empower businesses in harnessing the full potential of their data and analytics. Our partnerships with some of the largest corporations worldwide drive our mission to create a smarter, more efficient world.At Quantium, we are fully committed to becoming an AI-native organization, leveraging 23 years of industry expertise, proprietary data collaborations, and leading AI adoption rates (with 90% weekly active usage).As a Lead Consultant in AI Client Solutions, you will spearhead the development and delivery of transformative AI solutions while enhancing our business development capabilities. This role uniquely combines hands-on leadership in project delivery with expanding commercial responsibilities, allowing you to lead complex client engagements and cultivate trusted relationships with senior stakeholders.Your mission will include driving the complete delivery of AI solution engagements, collaborating closely with client teams to tackle their most pressing business challenges. Exceptional technical knowledge, outstanding client management skills, and the ability to lead cross-functional teams are essential, alongside a proactive approach to new business development activities. Additionally, as a Lead, you will mentor and guide junior team members, fostering their professional growth.
Future Secure AI
Future Secure AI develops advanced AI Co‑Workers that automate essential operational tasks for enterprise clients. The company emphasizes secure, scalable, and production-ready platforms. Team members are encouraged to think boldly, uphold high standards, and stay curious. Leadership is both experienced and approachable, fostering a supportive environment where professional growth is valued. Guided by BRAVER values, the team collaborates across industries to address real-world problems with innovative technology and disciplined design. Role overview The Solutions Architect, based in Sydney, will design and guide technical solutions for AI Co‑Workers in complex enterprise and platform settings. This hands-on position focuses on translating business needs into cloud-native, AI-powered systems that are scalable and secure. What you will do Define solution architectures that connect client business objectives to scalable technical designs. Design and oversee Kubernetes-based systems supporting AI and application workloads. Lead solution design across cloud infrastructure, application services, data flows, and integrations. Work directly with public cloud services to deliver deployable, production-ready solutions. Collaborate with engineers, AI developers, and platform teams to ensure architectural alignment. Facilitate architecture workshops and design sessions with internal teams and client stakeholders. Ensure solutions follow SDLC best practices throughout design, build, testing, deployment, and operations. Design application and system architectures covering APIs, services, and multi-component systems. Contribute to platform engineering initiatives that help teams efficiently build and manage AI Co‑Workers. Balance technical excellence with practical considerations such as cost, scalability, security, and delivery speed. Location This role is based in Sydney.
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