Solution Sales Engineer - North America

Are you driven by the desire to blend your technical knowledge with a commitment to exceptional customer service? As a Solutions Engineer at Lightspeed Systems, you will be instrumental in enhancing customer satisfaction by guiding clients through both pre-sales and post-sales phases. You will work hand-in-hand with our sales, support, and product teams to craft customized solutions tailored to the unique needs of K-12 school districts. This role demands a unique mix of technical proficiency, problem-solving abilities, and excellent relationship-building skills. You will be a pivotal figure in ensuring our solutions are seamlessly implemented, properly configured, and fully leveraged for maximum benefit. If you're excited about making a meaningful difference and becoming a trusted partner for educational institutions across the nation, this is the perfect opportunity for you!

At TTEC Digital, we empower our clients by ensuring their employees feel appreciated and supported, recognizing that a remarkable customer experience begins with a satisfied workforce. Our goal is to cultivate an environment where employees can truly thrive.In partnership with Five9, TTEC Digital is dedicated to delivering exceptional, AI-driven contact center solutions. While Five9 offers innovative, cloud-native CCaaS technology, TTEC adds unparalleled expertise in customer experience consulting, integration, deployment, and optimization. We are currently seeking a skilled Senior Implementation Engineer specializing in Five9 solutions to join our Professional Services team. This is a remote position based in the United States, reporting directly to the Executive Director of Technology Consulting. In this role, you will be responsible for configuring the Five9 Intelligent CX Platform, integrating it with third-party applications such as CRM and ITSM systems, and conducting thorough end-to-end testing to ensure optimal functionality. This hands-on, execution-oriented position demands extensive experience with Five9 configurations and a strong development background to facilitate API integrations and customize JavaScript/HTML scripts. You will engage with the full Five9 product suite, including VCC, IVR/IVA, WFA, QM/WEM, digital channels, and CRM/partner integrations, all while delivering complex configurations and successful deployments for our enterprise clients.

New Relic, Inc. is seeking an Implementation Consultant - Solutions Architect to help clients adopt and integrate New Relic’s observability solutions. This position centers on understanding each client’s technical landscape, shaping tailored solutions, and overseeing successful deployments that bring real value. Key Responsibilities Assess client requirements and review their technical environments to ensure a strong foundation for implementation. Design solutions that use New Relic’s observability tools, adapting to each client’s unique needs. Lead and support projects from initial planning through final delivery, keeping projects on track and aligned with client objectives. Work closely with clients to confirm that every deployment meets their goals and contributes to overall satisfaction. Locations This role is available in several U.S. cities: Atlanta, Austin, Boston, Charleston, Charlotte, Chicago, Cleveland, Columbus, Dallas, Detroit, Houston, Indianapolis, Jersey City, Miami, Orlando, and Pittsburgh.

Join Our Team as an Implementation EngineerAt EngFlow, our mission is to empower developers by significantly accelerating software builds and tests. We provide a cutting-edge cloud-based, distributed service designed to optimize developer workflows through efficient remote execution and caching techniques, resulting in enhanced productivity and product quality.Supported by esteemed investors, EngFlow is at the forefront of transforming how organizations build software and deliver high-quality products. Our solutions can accelerate builds by ten times or more, while our observability platform offers actionable insights for continuous improvement. Founded by notable contributors to Bazel, we create innovative tools that help engineering teams—ranging from startups to Fortune 500 companies—maximize developer velocity and optimize build performance.Discover more about our vision, culture, and team: EngFlow | Watch Our VideoWe are currently seeking an Implementation Engineer to be the primary technical advocate for our customers. In this role, you will support engineering teams throughout their trial periods and ongoing usage, assist them in integrating and optimizing their build workflows, and collaborate with internal teams to deliver an exceptional user experience.

At SpyCloud, we are committed to enhancing online safety by combating cybercrime. Our innovative solutions protect over 4 billion accounts worldwide and are pivotal in disrupting the criminal underground. If you are passionate about making a significant impact in the cybersecurity realm, we invite you to join our mission-driven team!Position Overview:We are seeking a talented and experienced Sales Engineer specializing in security domains such as Identity and Access Management, incident response, SaaS, and OSINT. The ideal candidate will have a proven ability to communicate complex technical solutions to diverse audiences and will thrive in a fast-paced environment. Self-motivation, multitasking, and a collaborative spirit are essential to deliver optimal solutions to our clients.

At Gong, we leverage cutting-edge AI technology to revolutionize the way revenue teams achieve success. Our Gong Revenue AI Operating System integrates data, insights, and workflows into a cohesive and trusted platform that collaborates with the most successful revenue teams globally. With the strength of the Gong Revenue Graph, AI-driven intelligence, specialized agents, and reliable applications, we empower over 5,000 companies to gain profound insights into their teams and customers, automate essential sales processes, and close more deals with greater efficiency. Discover more at www.gong.io.Joining Gong means becoming part of a forward-thinking organization that thrives on innovation, ambitious objectives, and passionate individuals. We are at the forefront of shaping the future of revenue intelligence and seek people eager to contribute to what lies ahead. You will collaborate with a team that dreams big, acts swiftly, and values craftsmanship and camaraderie. Here, transparency and trust are foundational to our operations, and every team member has the chance to make a significant impact. If you're looking to grow, challenge yourself, and engage in meaningful work, Gong is where you can achieve the pinnacle of your career.As the Global Head of Solutions Engineering, you will lead and manage all aspects of our Solutions Engineering teams. This role encompasses overseeing Gong’s Solutions Engineers and Solutions Engineering Directors/Managers. You will be tasked with defining, developing, managing, and executing strategic pre-sales initiatives that align with Gong’s overarching vision, mission, and strategic objectives on a company-wide scale.

Join Signpost as a Sales Solutions Specialist, where you will play a pivotal role in driving our sales strategy and delivering tailored solutions to our clients. As part of our dynamic team, you will engage with customers, analyze their needs, and recommend the best products and services to help them succeed.

Location: Austin (Domain), TX (In-office 4x per week)Company: Kizen, www.kizen.comAbout UsKizen is at the forefront of innovation, utilizing our advanced platform, AI Agents, and True Context Technology (TCT) to power essential experiences for top organizations in highly regulated sectors, including insurance, healthcare, and financial services.Our platform streamlines and automates critical workflows—helping insurance agents manage contracts and commissions, enabling healthcare providers to offer proactive patient care, and empowering financial institutions to automate document classification and data extraction.With Kizen, developers can seamlessly create new enterprise applications and impactful AI agents, while business users can easily customize dashboards and agents through natural language processing, low-code solutions, or traditional coding—all within one unified platform.In a matter of days, what used to take months or years can now be accomplished. Kizen merges powerful pre-built agents and use cases with a robust enterprise platform for automation and data integration, all built on a scalable and trustworthy AI-first architecture.We are committed to addressing real operational challenges and enabling the world's most complex organizations to operate more efficiently, intelligently, and humanely.Join us in revolutionizing industry operations—one workflow, one agent, and one customer success story at a time.About the RoleThis is an exceptional opportunity for a visionary leader eager to be at the core of the AI revolution aimed at enhancing human experiences. As the VP of Implementations for Insurance, you will play a pivotal role in ensuring that our diverse clientele—from Fortune 100 enterprises to local small businesses—not only embrace our solutions but also excel with them. You will collaborate closely with our CEO and CTO to drive the successful adoption of our rapidly evolving platform.In this dynamic position, you will lead our teams responsible for:Executing enterprise technology implementations that are both seamless and impactful, leveraging your technical acumen and strategic insights. You’ll engage with clients across various industries, including healthcare, insurance, and financial services, customizing solutions to address their specific requirements while advocating for the transformative potential of automation and AI to ensure their ongoing success.Facilitating implementations for mid-market companies that aim to quickly and cost-effectively integrate AI and automation into their operations.Building, training, and supporting our expanding network of certified partners.

As an Implementation Manager at Dealpath, you will play a crucial role in guiding our clients through the successful implementation of our innovative software solutions. You will be the bridge between our clients and our technical team, ensuring a seamless onboarding experience. Your expertise in project management and client relations will be vital as you lead projects from initiation to completion, driving customer satisfaction and engagement.

OverviewShift4 Payments, Inc. is at the forefront of transforming commerce by streamlining complex payment systems worldwide. As a leader in commerce-enabling technology, Shift4 facilitates billions of transactions each year for hundreds of thousands of businesses across multiple sectors. To learn more, visit www.shift4.com.ResponsibilitiesAs a Point of Sale Solutions Specialist, you will play a pivotal role in empowering merchants to achieve success through cutting-edge Point of Sale technology. If you're seeking a meaningful career where your contributions are valued, this is the opportunity for you. As a key member of our outside sales team, you will help establish Shift4 as a leading provider of Point of Sale systems globally. Join us and embark on a rewarding career journey with Shift4.Schedule appointments with merchants to showcase Shift4's Point of Sale and merchant servicing solutions.Engage in prospecting via phone, in-person networking, and fostering referral partnerships.Support existing clients with additional services, including Hardware, Software, and Professional Services.Build strong relationships with merchants by understanding their needs and addressing any concerns.Demonstrate the value of Shift4 products using your laptop or Point of Sale device.Listen for and identify sales opportunities to upsell additional products and services.Develop new accounts and identify target areas for market growth.Exhibit professionalism and adhere to company policies to effectively expand market share.Responsible for acquiring new logos within your designated territory.Stay informed about current products and services as well as industry changes and updates.Maintain regular communication with your direct manager.Participate in weekly meetings to assess your sales pipeline and forecast new opportunities.

CaptivateIQ is at the forefront of transforming how organizations plan, manage, and enhance their sales performance strategies. Initially pioneering incentive compensation management, we are now broadening our platform to tackle more extensive sales planning challenges. Our innovative solutions have garnered recognition from leading industry analysts such as Forrester and G2, and we are proudly supported by renowned investors like Sequoia, ICONIQ, Accel, and Sapphire Ventures. We empower high-growth companies, including Netflix, Figma, and Stripe, by providing them with the insights and flexibility necessary to boost revenue performance.We invite you to be part of a talented and rapidly expanding team dedicated to addressing some of the most intricate and significant issues in sales performance management.Role OverviewCaptivateIQ is looking for a Senior Solutions Engineer to deliver exceptional outcomes within a B2B SaaS context. In this role, you will lead the technical aspects of the sales cycle and contribute to deal strategies and positioning.As a Senior Solutions Engineer, you will be adept at identifying and addressing our prospects' challenges and objectives, showcasing the value our solutions can provide. Collaborating closely with our Sales team, you will be instrumental in securing new business while working alongside cross-functional teams, including Product. This strategic collaboration is vital to achieving high win rates and ensuring customer satisfaction.Successful candidates will possess strong technical skills and be confident, strategic storytellers. Our team is passionate and ready to engage in problem-solving and creative thinking.

Join Arista Networks as a Federal Technical Solutions Engineer where you will be at the forefront of delivering innovative technical solutions to our federal clients. In this role, you will collaborate with cross-functional teams to identify client needs, develop strategies, and implement solutions that enhance operational efficiency and effectiveness.

Join Braintrust as a Solutions Engineer for the Central Region and play a crucial role in delivering tailored solutions to our clients. In this position, you will work closely with cross-functional teams to understand client needs, design solutions, and ensure seamless implementation. Your technical expertise and innovative mindset will drive project success and client satisfaction.

About Us:At Paddle, we revolutionize the payment infrastructure for digital product companies. As the Merchant of Record, we eliminate the complexities of payment fragmentation, delivering a solution that is not only faster and safer but also more cost-effective. Our commitment to enhancing customer experience has allowed us to serve over 5,000 software sellers across 245 territories worldwide, backed by esteemed investors including KKR, FTV Capital, Kindred, Notion, and 83North.Your Role:We are on the lookout for a dynamic and self-driven Associate Solutions Engineer to join our ambitious team. In this pivotal role, you will collaborate with our Sales team to leverage your technical consulting and project management skills, enabling leading software vendors to create exceptional customer experiences using Paddle while addressing any technical hurdles they encounter.Whether you come from a technical or product background seeking customer-facing experience, or you’re looking to blend tech and sales after a bootcamp, we want to hear from you!Key Responsibilities:Develop in-depth expertise on Paddle's product suite, including checkout systems, dashboards, and APIs.Engage confidently with C-suite executives and senior developers, assisting them in crafting outstanding customer experiences.Prepare integration plans and sample code to guide sellers through their Paddle integration process.Provide support to Account Executives during customer calls to secure new business opportunities.Contribute to product development by relaying user feedback and feature requests to the Product and Engineering teams.Assist in maintaining both public and internal documentation.Qualifications:Proficient in web technologies, particularly JavaScript and related frameworks.Experience in utilizing and integrating APIs.A passion for technology and a desire to deliver outstanding customer solutions.

Become a part of Udemy and help shape the future of education.Udemy is an innovative skills acceleration platform powered by AI, designed to empower individuals and teams in their growth journey. Our focus is on personalized, practical learning that drives tangible results.Our mission is straightforward: to change lives through education. Your contributions will enable people across the globe to acquire the skills they need, whether they are exploring new interests or advancing their careers.Join over 80 million learners and 17,000 businesses that trust Udemy for their learning needs. If you are passionate about transformation, energized by the pursuit of knowledge, and eager to make a significant impact, you will thrive here.Discover more about us on our company page.Our Work EnvironmentUdemy operates globally from its headquarters in San Francisco, with additional offices across the U.S. in Denver and Austin, as well as international locations in Australia, India, Ireland, Mexico, and Türkiye. This position is in-office, requiring attendance three days a week (Tuesday, Wednesday, Thursday) with flexible arrangements on Mondays and Fridays.

At Xometry (NASDAQ: XMTR), we empower today's and tomorrow's industries by connecting visionary thinkers with manufacturers capable of realizing their concepts. Our digital marketplace equips manufacturers with essential resources for growth while facilitating access to global manufacturing capacity for buyers at Fortune 1000 companies.We are on the lookout for driven Mechanical Engineers to join us as Manufacturing Solutions Engineers. In this customer-facing role, you will be integrated into our key strategic accounts, serving as an extension of their engineering teams. This position combines customer engagement, technical acumen, and operational execution. You will report to the Operations team but collaborate closely with Sales to drive growth and ensure customer satisfaction.This is a unique chance to be part of a vibrant and expanding company at the cutting edge of digital manufacturing. If you are a self-motivated Mechanical Engineer with a commitment to customer success and a desire to make a tangible impact, this role is for you.

Join our award-winning AI marketing SaaS company as an Implementation & Onboarding Specialist. In this pivotal role, you will be responsible for ensuring our clients successfully integrate and utilize our innovative solutions. You will work closely with customers, guiding them through the onboarding process and addressing any questions or challenges they may encounter. Your expertise will be crucial in optimizing their experience and driving their success with our platform.

About RoxRox is revolutionizing the landscape of revenue operations with our AI-native systems tailored for modern go-to-market teams. Supported by industry leaders such as Sequoia, GV, and General Catalyst, we are transforming traditional CRM workflows into intelligent, autonomous solutions. Our platform integrates data across the GTM stack, deploys AI agents to handle tasks, and provides revenue leaders with a clear, unified understanding of the factors that drive success.As a nimble Series A startup, we are tackling one of the most established segments of software and succeeding by blending rigorous technical expertise with an unwavering focus on user-friendliness.About the Solutions Engineering TeamThe Solutions Engineering team at Rox plays a vital role in shaping our product and defining deals. Positioned at the intersection of Sales, Product, and Engineering, this team is tasked with converting Rox's technical capabilities into tangible value for our customers.Joining us means you will be part of the foundational team in Austin, working closely with a new Solutions Engineering leader and three experienced SEs from San Francisco. You will help establish scalable practices for this function in Austin. The methodologies you implement—ranging from demos to integration and sales—will serve as the blueprint for future growth across the company.About the RoleThis is a founding-level Solutions Engineer position for an individual who is technically proficient, deeply customer-focused, and passionate about enhancing the sales engineering process.You will engage directly with real deals: conducting technical discovery, designing integrations, and leading demonstrations that illustrate precisely how Rox fits within customer environments. Your role extends beyond implementation; you will identify inefficiencies within the sales process and implement improvements—enhancing demo experiences, refining technical narratives, and elevating standards for future team members.If you thrive in a setting where you can delve deeply into technical aspects and articulate complex ideas with clarity, this position will be a perfect match for you.What You’ll DoRapidly become an expert on Rox’s product, understanding its architecture, use cases, and customer workflowsCollaborate with Sales to conduct impactful technical demos and support deals from initial contact to closureDesign and communicate integrations across data warehouses, CRMs, AI agents, and contemporary GTM toolsLead technical discovery discussions that reveal genuine customer challenges—beyond mere requirementsTranslate complex technical concepts into straightforward, actionable solutions for clients

Make an Impact with Your Work. At AlertMedia, our mission is clear: to save lives and reduce losses by detecting global threats and ensuring effective communication during emergencies. Our core values guide us in our vital mission to keep people safe and informed: We are humans, not robots. Customers always come first. Collaboration drives our success. Simplicity is our strength. Our reputation is invaluable. Hard work yields results. AlertMedia is looking for a Director of Solutions Engineering to collaborate closely with our sales team and play a pivotal role in demonstrating the value of our platform to potential customers. This individual will be instrumental in bridging our technological solutions with client needs, ensuring seamless integration and outstanding customer experiences.