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Software Engineering Manager – Customer Applications

SquareTrade, Inc.San Francisco
On-site Full-time

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Experience Level

Manager

Qualifications

Proven experience in a software development management role. Strong understanding of software engineering principles and best practices. Experience with Agile methodologies and managing Agile teams. Excellent problem-solving skills and a proactive approach to challenges. Ability to mentor and develop team members, fostering a positive work environment. Strong communication skills, both verbal and written.

About the job

SquareTrade seeks a Software Engineering Manager to lead the Customer Applications team in San Francisco. This manager will direct a group of experienced engineers focused on building and improving applications that support both customers and business objectives.

Role overview

This position involves guiding engineers as they develop customer-facing software. The manager will play a key part in shaping technical direction and ensuring the team delivers reliable, user-friendly applications.

What you will do

  • Lead and mentor software engineers working on products used directly by customers
  • Oversee all phases of the software development lifecycle, from initial planning through release
  • Foster a collaborative and supportive team environment that encourages technical growth
  • Maintain a focus on scalability, efficiency, and usability in all applications

Requirements

  • Solid technical background in software engineering
  • Experience managing or mentoring engineering teams
  • Strong communication skills
  • Dedication to building high-quality software for customers

About SquareTrade, Inc.

SquareTrade, Inc. is a leading provider of protection plans for consumer electronics, offering outstanding service and innovative solutions to our customers. Our mission is to provide peace of mind to consumers by ensuring their devices are protected from unexpected events. We pride ourselves on our vibrant company culture and commitment to excellence.

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