Software Engineering Manager – Customer Applications

SquareTrade is looking for a Software Engineering Manager to lead the Customer Applications team in San Francisco. This role centers on developing software that shapes how customers experience SquareTrade’s products and services. Role overview This leadership position involves guiding a team of engineers dedicated to customer-facing applications. The manager will play a key part in ensuring these applications meet both user needs and business objectives. What you will do Direct and support a team of engineers focused on building and maintaining customer applications Manage the entire software development lifecycle, including planning, development, and deployment Mentor engineers to support their professional growth Collaborate with product, design, and other teams to keep projects aligned with company goals Location This position is based in San Francisco.

SquareTrade seeks a Software Engineering Manager to lead the Customer Applications team in San Francisco. This manager will direct a group of experienced engineers focused on building and improving applications that support both customers and business objectives. Role overview This position involves guiding engineers as they develop customer-facing software. The manager will play a key part in shaping technical direction and ensuring the team delivers reliable, user-friendly applications. What you will do Lead and mentor software engineers working on products used directly by customers Oversee all phases of the software development lifecycle, from initial planning through release Foster a collaborative and supportive team environment that encourages technical growth Maintain a focus on scalability, efficiency, and usability in all applications Requirements Solid technical background in software engineering Experience managing or mentoring engineering teams Strong communication skills Dedication to building high-quality software for customers

About the RoleAs a Software Engineer, you will play a pivotal role in developing applications utilized by customers, deployment partners, researchers, and various internal teams to diagnose, educate, and perform quality assurance on our robotic systems.This position involves cutting-edge full-stack web and API engineering in a rapidly evolving AI-driven landscape.Your Responsibilities Will Include:Designing and implementing external and internal API interfaces for seamless interaction with Generalist systems.Creating tools and workflows that support and expedite the core objectives of researchers, engineers, and operations teams across the organization.Developing the primary web application used by researchers, operations, and deployment teams to assess and train robotic models.You May Excel in This Position If You:Possess a strong intuition for crafting exceptional user interfaces and experiences.Have a solid understanding of modern web stack technologies, including Typescript, React, FastAPI, Postgres, and AWS.Know how to effectively manage and utilize contemporary AI coding agents to enhance development speed while ensuring high production quality.

About Our TeamAt OpenAI, we are driven by a profound mission: to ensure that Artificial General Intelligence (AGI) is beneficial to all of humanity. Our commitment to this mission extends to the B2B sector, where we aim to empower businesses, enterprises, and governments to transform their operations, fostering economic growth and enhancing human potential.We develop and manage innovative products that bridge our groundbreaking research with millions of companies and developers globally. Our technology powers the OpenAI API and various enterprise solutions, enabling users worldwide to enhance their productivity and efficiency. Our diverse teams, specializing in product engineering, backend infrastructure, and safety, collaborate to deliver OpenAI's technology with utmost reliability, security, and an exceptional user experience.About the RoleWe are seeking talented Frontend Engineers to design and implement user interfaces that make advanced AI intuitive and accessible. In this role, you will collaborate closely with design, product management, and research teams to create responsive, high-performance, and secure web applications that bring OpenAI’s models and enterprise products to life.This position is based in either San Francisco, CA, or New York City, NY. We operate on a hybrid work model, requiring 3 days in the office each week, and we offer relocation assistance to new hires.Your ResponsibilitiesDevelop and maintain scalable web applications utilizing modern JavaScript/TypeScript, React, and accompanying technologies.Create reusable UI components and front-end frameworks to expedite product development.Enhance client performance while ensuring cross-browser and device accessibility.Collaborate with designers to craft user-friendly and visually appealing interfaces.Participate actively in end-to-end product planning and strategic decision-making.You Will Excel in This Role If You:Possess 5+ years of professional experience (excluding internships) in building production-grade web applications.Are proficient in TypeScript/JavaScript, React, and contemporary web development tools.Demonstrate a strong commitment to design fidelity, performance, and accessibility standards.Enjoy rapid iteration to deliver polished, user-centric features.Previous experience as a founder or early engineer at a startup is a plus.

About Our TeamAt OpenAI, we are committed to ensuring that Artificial General Intelligence (AGI) benefits all of humanity. Our B2B applications team plays a crucial role in this mission, as we empower businesses, enterprises, and governments to revolutionize their operations, ultimately driving economic growth and enhancing human potential.We design, develop, and manage innovative products that bridge our groundbreaking research with real-world applications. Our infrastructure powers the OpenAI API and various enterprise solutions, enhancing productivity and efficiency for users globally. Our multidisciplinary teams collaborate in product engineering, backend infrastructure, and safety, ensuring OpenAI’s technology is delivered with utmost reliability, security, and an exceptional user experience.Your RoleWe are seeking talented backend engineers to architect and scale the systems that underpin our developer and enterprise applications. In this role, you will be responsible for building and maintaining the services and infrastructure that drive OpenAI's applications, which include large-scale distributed systems, databases, APIs, and data pipelines. You will work closely with product, research, and infrastructure teams to integrate new AI capabilities into production while ensuring performance, safety, and compliance on a global scale.Key Responsibilities:Lead the complete development lifecycle for new platform features and integrations with external systems.Collaborate with product managers, designers, and external stakeholders to identify challenges and implement innovative solutions.Partner with the research team to enhance the next generation of AI models.Your Background:5+ years of professional software engineering experience in roles at technology or product-focused companies.Experience as a founder or an early engineer in a startup environment is highly desirable.Proficient in one or more backend programming languages (e.g., Python, Go, Rust, TypeScript) and have a solid understanding of distributed systems.Passionate about building infrastructure that can handle billions of requests and manage vast datasets.Demonstrate a strong commitment to reliability, safety, and performance in production systems.An interest in AI/ML technologies is a plus, though direct experience is not mandatory.

About Our TeamAt OpenAI, our Applications Engineering team is pivotal in crafting and enhancing our core productivity ecosystem. We are not just custodians of SaaS solutions; we develop tailored tools, integrations, and automation processes that address challenges that off-the-shelf software cannot. Our deep technical expertise allows us to bridge gaps between teams and operationalize applications for scalability, providing secure, seamless, and innovative experiences for our employees. We thrive on designing and implementing custom solutions that streamline workflows, reduce friction, and enhance productivity, enabling teams to concentrate on their primary missions.About the PositionAs a Software Engineer focused on Internal Applications for Enterprises, your primary responsibility will be to elevate employee technology services through automation, Infrastructure-as-Code (IaC), and the creation of advanced workforce tools. You will utilize OpenAI's models to optimize identity and access management (IAM) systems, develop applications and dashboards for internal users, and automate complex workflows. This position entails designing and implementing efficient, secure, and scalable solutions, including intelligent Slack bots and integrations that bolster operational efficiency and enhance user experience.We are looking for innovative individuals who are passionate about harnessing automation and software engineering to tackle complex workforce technology challenges. A robust background in infrastructure automation, cloud services, and a thorough understanding of identity management solutions is essential. Your ability to construct scalable and resilient systems, combined with a problem-solving orientation, will be critical to your success in this role.Your Responsibilities Will Include:Designing, building, and maintaining secure, scalable, and high-performance workforce technology infrastructure, automation workflows, and customized tools to enhance the OpenAI employee experience.Delivering essential IT efficiencies and automation through custom software development and first-party tools to improve technology service delivery.Utilizing modern Infrastructure-as-Code (IaC) practices, developing GitOps-driven solutions to manage technology workflows at scale.Creating and managing CI/CD pipelines for corporate infrastructure, ensuring deployment to progressively tested environments across multiple clouds (Azure, AWS, GCP).Developing scalable internal tools and dashboards to enhance workflows and improve visibility.

Fastly is looking for a Staff Software Engineer to focus on Edge Applications in San Francisco, CA. This role centers on designing and building software that leverages edge computing to deliver reliable, high-performance solutions for clients. Role overview This position involves creating software that takes advantage of edge computing technologies. The goal is to support strong performance and reliability for Fastly’s customers. What you will do Design and implement solutions using edge computing technology. Develop software that meets high standards for quality and reliability. Collaborate with teams across engineering, product, and operations to build scalable applications. Integrate new features with existing systems to maintain smooth operation. Requirements Experience building software for edge computing or distributed systems. Ability to work with colleagues from different technical backgrounds. Dedication to creating efficient, maintainable, and scalable applications.

Block, Inc. is hiring a Software Engineer for Finance Applications in the Bay Area, CA. This role centers on building and maintaining software that supports the company’s financial operations. Role overview As a Software Engineer focused on finance applications, the work involves designing, developing, and supporting tools that help users manage financial tasks. The team values collaboration and relies on input from engineering, product, and other departments to deliver effective solutions. What you will do Develop and maintain finance-related applications for internal and external users Work closely with colleagues across teams to ensure applications meet business needs Contribute to the design and architecture of new financial features Collaboration This position requires regular communication with cross-functional partners, ensuring that financial applications are reliable and meet the needs of the business.

Join Plaid as a Senior Software Engineer specializing in AI Applications, where you'll be at the forefront of technology, working on innovative solutions that redefine how businesses connect with financial services. In this role, you will design, develop, and deploy cutting-edge AI applications that enhance user experiences and streamline operations.

About Our TeamAt OpenAI, we are committed to ensuring that Artificial General Intelligence (AGI) benefits everyone globally. Our mission can only be fulfilled if AGI translates into tangible advantages across diverse industries. Within our B2B Applications team, we strive to assist businesses, enterprises, and governments in redefining their operations to empower individuals and accelerate economic progress.We design and maintain products that leverage our pioneering research to serve millions of companies and developers worldwide. Our technology underpins the OpenAI API and enterprise solutions, enabling users to enhance their productivity and efficiency. Our collaborative teams encompass product engineering, backend infrastructure, and safety, all working in unison to ensure that OpenAI’s technology is delivered reliably, securely, and with an exceptional user experience.Role OverviewWe are seeking talented full stack engineers to architect and scale the systems powering our developer and enterprise products. In this position, you will explore the forefront of OpenAI’s latest technologies, facilitating interactions and automations that are not only functional but also engaging. We value proactive and product-oriented engineers who can maintain a holistic perspective while attending to the intricate details that create outstanding products.Key Responsibilities:Lead the complete development lifecycle for innovative enterprise products.Work collaboratively with product managers, designers, and external clients to identify challenges and devise effective solutions.Partner with the research team to enhance our next-generation models.Ideal Candidate Profile:5+ years of professional engineering experience in relevant roles at technology and product-focused organizations.Experience as a founder or early engineer at a startup, with a background in building products from the ground up is a bonus.Strong proficiency in TypeScript, React, and other web technologies.Proficient in one or more backend programming languages (e.g., Python, Go, Rust, TypeScript) and familiar with distributed systems concepts.Experience with relational databases such as PostgreSQL or MySQL.A strong commitment to reliability, safety, and performance in production environments.An interest in AI/ML, though direct experience is not mandatory.Proven ability to flourish in a fast-paced, evolving environment.

At Discord, we connect over 200 million users every month through our platform, primarily for one exhilarating reason: gaming. With more than 90% of our community engaged in gaming, they collectively spend an astounding 1.5 billion hours indulging in thousands of unique titles on Discord each month. Our commitment is to enhance the gaming experience, making it more enjoyable for everyone to communicate and socialize before, during, and after gameplay.Your RoleLead a talented team of security engineers to develop and implement robust application security tools and services, conduct secure design reviews, and perform threat modeling, while providing expert guidance on secure development practices at Discord.Ensure the security of our code and development processes from the Integrated Development Environment (IDE) through to production.Enhance the detection and remediation of security vulnerabilities at scale.Collaborate with various Discord teams to minimize security risks for our users while proactively identifying and addressing security bugs prior to production deployment.Partner with Discord’s product engineering and management teams to advocate for innovative security features that enhance user protection.

Harness is a pioneering AI Software Delivery Platform company, founded by the visionary technologist and entrepreneur Jyoti Bansal, the mind behind AppDynamics, which was acquired by Cisco for an astounding $3.7 billion. With approximately $570 million in funding and a current valuation of $5.5 billion, Harness is supported by prominent investors such as Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, and Citi Ventures. In an era where AI is rapidly transforming code creation, the true challenge lies in the subsequent stages: testing, deployments, application security, reliability, compliance, and cost optimization. Harness addresses this challenge by integrating AI and automation into the software delivery lifecycle, allowing teams to deliver software more quickly while ensuring robust security and governance throughout all stages.Utilizing Harness AI and the Software Delivery Knowledge Graph, our platform injects deep context and intelligent automation into every aspect of the software delivery process, embedding governance and policy-driven controls throughout.In the past year alone, Harness has facilitated over 185 million deployments, 82 million builds, 18 trillion flag evaluations, 8 million security scans, and optimized 9.1 billion tests, while safeguarding 3 trillion API calls and managing $2.8 billion in cloud expenditure. This has empowered esteemed clients like United Airlines, Morningstar, and Choice Hotels to enhance release speeds by up to 75%, cut cloud expenses by as much as 60%, and achieve a tenfold increase in DevOps efficiency.With a diverse global team operating across 14 offices in 25 countries, Harness is at the forefront of the future of AI-driven software delivery and is eager to attract exceptional talent to propel us forward.

Jordan Park is dedicated to providing exceptional investment management and financial guidance to a unique community of individuals, families, and institutions. Our clients have significantly impacted business, philanthropy, government, and society. Our team consists of compassionate problem solvers with diverse experiences. We tackle complexity and overcome challenges to empower our clients in reaching their ideal outcomes.Our mission is to enrich lives and legacies.Senior Associate, Software Engineer – Data Platform & AI ApplicationsSan Francisco, California The Opportunity We are looking for a Senior Associate to contribute to the development and expansion of our enterprise data platform and AI application ecosystem.This position merges advanced data engineering, cloud infrastructure, DevOps practices, and applied AI development. As a senior individual contributor, you will own significant platform components and work closely with leadership and business teams, providing a hands-on technical presence with substantial scope and influence.Your responsibilities will include enabling trustworthy analytics firm-wide, integrating proprietary data into AI systems, automating operational workflows, and crafting customized applications and tools.

Join Whatnot, a dynamic platform revolutionizing the way collectors connect and trade. We are seeking a passionate Software Engineer focused on Customer Experience to enhance our user interface and optimize our customer interactions. In this role, you will collaborate with cross-functional teams to design and implement scalable solutions, ensuring a seamless experience for our users.

Join Our Mission at Hayden AIAt Hayden AI, we strive to leverage cutting-edge computer vision technology to revolutionize how transit systems and government agencies tackle real-world challenges.Our innovative mobile perception system is designed to enhance transit efficiency, improve street safety, and foster a sustainable future through various applications, including bus lane enforcement and transportation optimization technologies.Your RoleAs a pivotal member of the Hayden Software Engineering team, you will help develop our next-generation Automated Bus Lane Enforcement product. You will be engaged in creating, integrating, and deploying edge-based perception models.This position is centered around C++ software engineering. You will be responsible for delivering high-quality, modern C++ (C++17/20) code that operates on embedded Linux edge devices, primarily utilizing the NVIDIA Embedded Platform.Your work will involve building and optimizing real-time CV/ML pipelines on-device, incorporating CUDA/TensorRT and efficient camera/video input/output.You will collaborate closely with Product Management to translate customer requirements into effective software solutions.Being part of a startup, you will thrive in a fast-paced, dynamic environment with evolving challenges.As we expand, your contributions will help establish a robust foundation through well-designed and thoroughly tested code that can be shared across the organization.

Join Whatnot, a vibrant and innovative platform revolutionizing the way people buy and sell collectibles and unique items. As a Software Engineer specializing in Customer Experience (CX), you will play a crucial role in enhancing our user interfaces and overall customer satisfaction. Your expertise in software development will help us deliver exceptional experiences to our users, ensuring they feel engaged and valued throughout their journey on our platform.

Backend Software Engineer – AI Applications San Francisco Bay Area | Hybrid (3 days onsite, 2 remote)About TrueMeterAt TrueMeter, we are revolutionizing the way businesses manage their energy costs. The U.S. power grid was not designed for the AI era, and we are here to change that. With the rising demand for data centers and the lagging adoption of renewable energy, many businesses are facing increasing utility bills. Our solution? The AI Energy Agent—a system that simplifies and reduces energy costs by consolidating multiple utility bills into a single, affordable subscription. Since our MVP launch in May 2024, we have successfully onboarded millions in energy spending from notable brands. As a seed-stage startup backed by prominent Silicon Valley investors, we are poised for rapid growth.If you are passionate about developing AI-driven systems that can make a significant impact on the planet, we want to hear from you!The RoleWe are seeking a Backend Software Engineer (AI Applications) who thrives in fast-paced, early-stage environments. In this role, you will transform ideas and prototypes into functional systems in a matter of days.You will be responsible for creating the backend infrastructure that powers our AI Energy Agent, including LLM-driven systems that analyze, structure, and interpret energy data. This includes integrating with multiple utility APIs, managing data pipelines, and developing services that ensure our AI solutions are effective and reliable.You will collaborate closely with the co-founder/CTO and a talented team of engineers, designing scalable backend systems that can grow from 10 customers to 10,000, all while taking ownership of your work and delivering with pride.What You Will CreateAI-Driven Backends: Develop production systems that connect LLMs and coding agents to our data and product APIs.Service Architecture: Design and implement fast, secure microservices using Python (and optionally TypeScript).Data Integration: Build reliable connectors to energy company portals and public data sources.Infrastructure for Intelligence: Help architect the backend infrastructure that enables AI agents to read, reason, and act autonomously across our data stack.Performance & Scalability: Own systems that are designed to operate 24/7 with low latency and high reliability.

Join Our Dynamic TeamAt OpenAI, the ChatGPT division is at the forefront of redefining how individuals interact with advanced AI technologies. Our team is expanding across various domains, including Growth, Ecosystems, Personalization, and Search Infrastructure, all dedicated to crafting the next era of AI-enhanced products and platforms.Role OverviewWe are looking for a talented iOS Software Engineer to develop and enhance the ChatGPT iOS application. In this pivotal role, you will:Design and implement innovative iOS features that push the limits of AI-powered mobile applications.Enhance app performance, architecture, testing coverage, development tools, and overall reliability.Work collaboratively with Product, Design, Research, and Engineering teams to elevate user satisfaction.Take ownership of components from conception to deployment — including design, implementation, testing, and iterative improvements.Integrate seamlessly with backend and AI systems to create exceptional mobile experiences.Your ProfileExtensive experience in iOS development (Swift/Objective-C), with proficiency in frameworks like UIKit/SwiftUI, Core Data, and performance optimization.A passion for crafting intuitive, high-performance, and engaging mobile experiences.Enjoy working in cross-functional teams and thrive in a fast-paced, iterative environment.We welcome applicants in San Francisco, New York, and Seattle.About OpenAIOpenAI is a pioneering AI research and deployment organization committed to ensuring that general-purpose artificial intelligence serves the interests of humanity. We strive to develop AI systems that are safe, effective, and beneficial, while embracing diverse perspectives from across the globe. Our mission is to harness the transformative power of AI while prioritizing safety and human-centric values.As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Ambrook in transforming the financial landscape for American family-run businesses.Independent operators are facing challenges from unpredictable markets and climate change. Sustainable investments often provide the best long-term outcomes, but they necessitate financial clarity and resources that outdated systems cannot deliver.At Ambrook, we are revolutionizing the financial infrastructure that independent operators depend on. By replacing cumbersome paperwork with innovative tools for accounting, banking, and spending, we equip business owners with the insights needed to demonstrate their viability to lenders and future generations. We empower those who manage land and labor to confidently invest in their futures.As a Series A startup backed by Thrive Capital, Dylan Field, and Homebrew, we are on the hunt for pioneering team members to navigate the intersection of American industry, climate, and the economy.About Ambrook LabsAmbrook Labs comprises a dedicated team focused on rapidly experimenting with customer-centric AI applications. We prototype, deploy, and learn from AI initiatives that convert Ambrook's unique advantages into ground-breaking capabilities that no generic tool can replicate. Our customers hail from industries that have been overlooked by modern AI — our mission is to shape what business tools can achieve when designed with authentic operational context, data, and industry expertise.The team includes Jeff Anders (co-founder, head of design), Henry Bridge (tech lead), and we are looking to add two new engineers — could you be one of them?Your RoleLead experiments from conception to completion in 1-2 week cycles — prototype, deliver to real customers, analyze results, and iterateCollaborate directly with operators in agriculture, construction, trucking, and other sectors to ground experiments in real-world challengesDevelop an evaluation framework that enables rapid yet confident decision-makingDocument and share insights — internal presentations and external publications are essential outcomesAssist in identifying scalable solutions and areas of focus, ensuring the team builds conviction in investment directionsYour QualificationsExperience shipping AI/LLM-powered features to production

Role overview Adyen seeks a Senior Software Engineer in San Francisco to focus on Customer Developer Observability. This position aims to enhance the tools and systems that let clients monitor and analyze their performance across the Adyen platform. What you will do Collaborate with cross-functional teams to design and build observability solutions. Create and implement features that provide customers with deeper insights into their systems and data. Help improve the customer experience by making monitoring and analysis more effective and accessible.