About the job
Blank Street is focused on making daily routines memorable through quality food and beverage experiences. The team serves customers across several cities, always looking for ways to improve and grow. Every detail matters, and the company relies on people who care about making each day better for guests and coworkers.
Role overview
The Shift Lead position is central to the café’s daily operations in Brooklyn. This role guides the team on the floor, keeps service running smoothly, and helps create a welcoming environment for everyone. Shift Leads work directly with both customers and staff, setting the tone for hospitality and supporting the team throughout each shift.
What you will do
- Lead the café team during assigned shifts to maintain consistent service and a positive atmosphere
- Handle daily operational tasks, including opening and closing procedures
- Engage with customers and provide attentive, friendly service
- Encourage teamwork and motivate colleagues on the café floor
- Maintain Blank Street’s standards for quality and hospitality
Who thrives here
- Enjoys connecting with people and building community
- Feels motivated by hands-on leadership roles
- Values hospitality and delivering a strong customer experience
- Handles shifting priorities and adapts easily during the day
Location
This Shift Lead role is based in Brooklyn, New York.
