ServiceNow Business Analyst - Contract Opportunity

Company Overview:Join a leading global logistics and shipping company, celebrated for its commitment to innovation and exceptional supply chain solutions. We are on the lookout for a driven and passionate IT Business Analyst focused on digital transformation to become a part of our vibrant team. This role presents an exciting opportunity to delve into cutting-edge technologies, business analytics, AI project development, and Power Platform automation. The ideal candidate will possess a strong enthusiasm for digital transformation, an analytical mindset, and a desire to harness technology to enhance business value within the logistics and shipping domain.Key Responsibilities:Technology Exploration: Investigate and assess emerging technologies that can optimize logistics and shipping operations.Business Analytics: Conduct data analysis to enhance operational efficiencies and inform decision-making processes.AI Project Development: Assist in the creation of AI-driven solutions tailored for the logistics industry.Power Platform Automation: Develop and automate workflows utilizing Microsoft Power BI, Power Apps, and Power Automate to streamline business operations.Collaboration and Communication: Partner closely with stakeholders across various departments to convert business requirements into technical solutions.

Position Overview Join our dynamic team at AvePoint as a Business Analyst, where you will play a crucial role in spearheading the digital transformation of internal processes and products for the Monetary Authority of Singapore (MAS). Your primary responsibility will involve gathering, analyzing, validating, specifying, verifying, and managing business requirements across various product lines. Key Responsibilities Oversee the Business Requirements and Functional Solutions, defining the scope of problems and crafting business cases to address them. Document requirements and user stories, evaluate alternatives, and recommend solutions that align with organizational needs. Conduct thorough business analysis to ensure alignment with strategic goals. Business Analysis Planning and Monitoring: Identify stakeholders and establish techniques and processes to manage, track, and trace requirements. Enterprise Analysis: Refine business needs, define solution scope, and develop comprehensive business cases. Elicitation: Discover, document, and articulate business needs effectively. Requirements Analysis: Assess the current state, analyze stakeholder requirements, and develop detailed definitions of business needs. Solution Assessment and Validation: Source and evaluate alternatives to identify the best-fit solutions, assess gaps, and determine necessary adjustments to deployed solutions. Utilize Agile methodologies to enhance project delivery, fostering continuous improvement and collaboration. Review testing scenarios, test cases, and reports to ensure thorough testing coverage and execution. Manage conflicts and changes, ensuring stakeholder alignment on solution scope and expectations. Facilitate communication and meetings between internal MAS teams and third-party partners as necessary. Collaborate with third-party vendors to monitor delivery and payment milestones, ensuring compliance with service level agreements. Coordinate review and sign-off processes with internal MAS teams. Execute tasks assigned by the Program Manager/Program Directors.

Business Analyst Position Overview As a pivotal member of our team at AvePoint, you will play a crucial role in shaping the digital transformation of internal processes and products at MAS. Your primary responsibility will be to gather, analyze, validate, specify, verify, and manage the diverse business requirements across various products. Key Responsibilities Oversee the Business Requirements and Functional Solution aspects, defining the problem scope and developing business cases to address identified challenges. Document user requirements and user stories, evaluate alternatives, and recommend optimal solutions tailored to our needs. Conduct thorough business analysis. Business Analysis Planning and Monitoring: Identify stakeholders and methodologies to effectively manage, track, and trace requirements. Enterprise Analysis: Clarify business needs, define solution scope, and create compelling business cases. Elicitation: Explore, identify, and document business needs comprehensively. Requirements Analysis: Assess current states, analyze stakeholders' stated requirements, and elaborate on them to define business needs accurately. Solution Assessment and Validation: Evaluate alternatives to identify the best-fit solutions, recognize gaps, and suggest necessary adjustments. Assess deployed solutions to confirm they meet original needs effectively. Utilize Agile methodologies and principles to enhance project delivery, emphasizing continuous improvement and cross-functional collaboration. Review and assess testing scenarios, test cases, and reports to ensure comprehensive test coverage and effective execution. Manage conflicts, issues, and changes to keep stakeholders and the project team aligned on solution scope while effectively communicating expectations. Facilitate collaboration and coordination between internal MAS teams and third-party teams as needed. Work closely with third-party vendors to monitor and assess progress on key delivery and payment milestones, ensuring compliance with service levels outlined in contractual agreements. Coordinate review and sign-off processes with internal MAS teams to ensure alignment. Perform tasks as assigned by the Program Manager/Program Directors.

Are you a visionary strategist eager to lead the charge in digital transformation? Do you thrive on enhancing business processes, implementing cutting-edge solutions, and steering teams through transitions? If you’re ready to create significant change by empowering organizations to leverage digital tools and reach operational excellence, we invite you to join our dynamic team!Key Responsibilities:1. Business Process Analysis Evaluate current processes, tools, and systems. Spot inefficiencies and opportunities for digital transformation. 2. Solution Design & Implementation Advise on and configure digital tools (collaboration, automation, analytics). Assist with the implementation, testing, and rollout of solutions. 3. Change Management Create communication and adoption strategies. Conduct training sessions and develop user documentation. Provide support to users transitioning to new digital tools. 4. Stakeholder Engagement Collaborate with department heads to align initiatives with business objectives. Facilitate workshops to gather requirements and feedback. 5. Monitoring & Reporting Monitor adoption metrics and performance enhancements. Compile reports on impact, ROI, and lessons learned. 6. Government Grant Applications Assist clients with relevant government grant applications. Engage with government bodies to develop grant solutions for Pixlr clients. 7. Project Management Oversee assigned projects related to digital transformation. Manage partnerships for third-party solutions involved in our projects. Achieve project goals within budget and revenue targets.

Location: SingaporeContract: 12-month fixed-term About Activate Interactive Activate Interactive Pte Ltd is a technology consultancy headquartered in Singapore, with projects extending to Malaysia and Indonesia. The team delivers end-to-end application development, including mobile and web solutions, as well as cloud technology. Clients rely on Activate to remove technology barriers and improve business efficiency. The company values innovation that benefits both people and the environment. Employees work in a supportive setting that encourages growth and continuous improvement across projects. Role Overview The Digital Business Analyst (Technical) will work hands-on with engineering teams to develop agile, cloud-based digital products. This role bridges business and technology, ensuring clear communication and strong documentation throughout the product lifecycle. What You Will Do Lead requirements gathering and technical analysis for digital products, collaborating with business users, engineers, architects, and delivery teams to identify needs and solutions. Translate business, operational, and policy requirements into clear functional and technical documentation. Deliverables include product requirements, user stories, process flows, data models, and integration specifications, maintaining traceability throughout delivery. Analyze complex business and system challenges using process mapping, data analysis, and impact assessments. Recommend solutions that balance user needs, technical feasibility, cost, and cloud architecture considerations. Act as a liaison between business and technology teams in agile development environments. Participate in agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives. Support solution design for cloud-hosted environments. Work with technical teams to clarify requirements around cloud infrastructure, security, scalability, performance, and integration. Design and implement user acceptance testing (UAT) and validation strategies. Coordinate with stakeholders to ensure solutions meet business and technical requirements, compliance standards, and quality expectations. Collaborate with development teams after launch to monitor production, analyze user feedback and system data, and drive ongoing improvements to digital products. Identify opportunities for innovation and optimization using digital platforms and ecosystem-based approaches. How to Apply Interested candidates are encouraged to apply for this 12-month fixed-term contract to join Activate Interactive’s growing digital team in Singapore.

Company: Activate Interactive Pte Ltd Location: Singapore, Singapore Contract: 12-month fixed-term About Activate Interactive Activate Interactive Pte Ltd is a technology consultancy headquartered in Singapore, with operations in Malaysia and Indonesia. The company delivers end-to-end application development services for mobile and web, along with cloud technology solutions. Activate focuses on removing technology barriers and improving business efficiency for its clients. Activate’s mission centers on making a positive difference in people’s lives and the environment through technology. The company values a supportive workplace where employees can grow and contribute to ongoing innovation. Role Overview This Digital Business Analyst position is a 12-month contract. The role supports the delivery of digital solutions in a collaborative, growing team. Main Responsibilities Lead requirement gathering sessions with stakeholders to identify business needs, challenges, and opportunities. Document business requirements, functional specifications, and process flows, ensuring alignment with organizational goals and technical constraints. Analyze complex business problems and workflows using data analytics, workflow mapping, and impact assessments. Identify areas for improvement and innovation, and provide recommendations based on both quantitative and qualitative data. Create and maintain documentation throughout the project lifecycle, including product requirements, user stories, process maps, and technical specifications. Design and coordinate user acceptance testing strategies. Work with stakeholders to confirm solutions meet business needs and comply with quality and regulatory standards. Work closely with the development team to provide post-production monitoring and support. Track customer feedback to guide product updates. Identify and pursue new opportunities through strategic analysis, using platform business models within a digital ecosystem. Study government digital products to explore new methodologies, interpret data, and facilitate collaborative decision-making for complex challenges. Evaluate analysis tools and techniques to identify and validate portfolio initiatives that support the organization’s strategic goals.

Join our dynamic team as an IT Business Analyst, where you'll play a crucial role in shaping IT projects and adapting to evolving business needs across the Asia-Pacific region. Reporting directly to the IT Business Engagement Manager (APAC), you will collaborate with various business units, IT teams, and external vendors to effectively gather and document requirements, support solution implementation, and drive the successful delivery of IT initiatives.We are seeking a highly analytical, detail-oriented individual with hands-on experience in business analysis, application support, and project management. You will be pivotal in delivering impactful IT solutions that align with our corporate objectives.Key Responsibilities:Engage with stakeholders to capture and translate business needs into technical requirements.Conduct thorough analyses including data reviews, business process mapping, and system flow documentation; facilitate workshops to gather insights.Prepare for and oversee testing phases—design test scenarios, coordinate feedback sessions, and assist in deployment.Collaborate with IT teams and vendors across the APAC region to identify optimal solutions, define project scopes, and manage timelines and deliverables.Keep stakeholders updated on project progress and key milestones.Provide application support by troubleshooting issues and coordinating with IT and vendor teams for timely resolution.Serve as the liaison between end users and the technical development team to clarify functional requirements.Assist in vendor management for system upgrades, maintenance, and ongoing support.

Join our dynamic team at sia as a Senior Manager of Digital Technology & Transformation, where you will spearhead innovative digital initiatives and drive transformative technology projects. You will collaborate with cross-functional teams to enhance our digital capabilities and optimize operational efficiency.

Role overview Seek Limited is looking for a Business Transformation Lead based in Singapore. This position focuses on guiding strategic projects that shape the company’s future direction. The role centers on improving business processes and supporting organizational change. What you will do Lead transformation initiatives from initial planning through full implementation Work closely with teams across departments to identify and address process challenges Apply change management practices to help teams adapt and succeed Use data and analysis to inform decisions and measure progress Ensure projects align with Seek Limited’s broader vision and objectives What you bring Experience in business transformation, change management, or process improvement Strong ability to collaborate with cross-functional teams Comfort with data-driven decision making Proven track record leading projects from start to finish

Secure Your Future with AvePointAvePoint is a globally recognized leader in data management and governance, serving over 21,000 customers worldwide. We empower organizations to enhance their digital workplaces across major collaboration platforms including Microsoft, Google, and Salesforce. Our extensive global partner network includes more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions available in over 100 cloud marketplaces. Discover more about us at www.avepoint.com.At AvePoint, we are committed to investing in our people. Our culture is built on agility, passion, and teamwork, enabling you to shape your career, make a significant impact, and take ownership of your professional journey. Join us to unlock your potential!Role OverviewThis is an exciting opportunity to assist public agencies in realizing their IT digitization strategies and roadmaps. If you thrive on challenges and are passionate about cutting-edge technology, we would love to discuss how this role can align with your career aspirations.Key ResponsibilitiesIn this role, you will engage in gathering business requirements and analyzing organizational challenges to define and implement digital solutions tailored to the needs of citizens, businesses, and public officers. Collaborating with outsourced, co-sourced, or insourced development teams, you will ensure the successful delivery of digital solutions. Your expertise will also guide stakeholders on best practices in digital technology adoption.Collaborate with business teams to identify citizen and business needs through human-centric visual methods such as service journeys, and create comprehensive business cases.Work with fellow GovTech professionals and project teams to develop user stories, functional/technical specifications, and acceptance criteria.Evaluate and recommend appropriate technologies in alignment with GovTech's strategic direction (e.g., cloud-based solutions, enterprise architecture, modernization of legacy systems, and adoption of the SG Tech Stack).Determine and implement the suitable development methodology (Agile or Waterfall) in various development environments.Plan, review, and conduct testing and data conversion to ensure compliance with established specifications.Facilitate system or product readiness for seamless deployment and operational adoption.Analyze the implications of requested changes and propose effective solutions.

Join Activate Interactive Pte Ltd as a Product Manager and lead our transformative journey in the finance sector. You will be instrumental in shaping innovative digital solutions, enhancing user experiences, and driving business growth.

Join our dynamic team at Accion Labs as a Junior Business Analyst, where you will have the opportunity to drive impactful business solutions. In this role, you will assist in analyzing business processes, gathering requirements, and collaborating with stakeholders to enhance operational efficiency.You will be part of a collaborative environment that values innovation and forward-thinking. This position requires a keen analytical mind and a passion for problem-solving.

Role Overview Ampol Limited is hiring a Project Manager for Business Transformation in Data & Analytics based in Singapore. This position centers on leading projects that use data and analytics to improve how the business operates and create measurable value. What You Will Do Lead business transformation initiatives that rely on data and analytics. Work closely with teams from different functions to design and deliver solutions. Guide projects through all phases, from initial planning through to completion. Use data-driven insights to support operational improvements and strategic goals. Collaboration This role involves regular interaction with colleagues across departments to ensure projects meet objectives and deliver intended results.

ncs3 seeks a Business Analyst in Singapore to examine how the business operates and identify ways to improve processes. This position works directly with teams from different parts of the company, aiming to find practical solutions that increase efficiency and support innovation. Role overview This role centers on evaluating current business practices, analyzing where improvements can be made, and collaborating with colleagues to implement changes. The focus is on making daily operations smoother and helping the company adapt to new opportunities. Collaboration Expect to work alongside various teams, sharing insights and gathering input to ensure solutions fit real needs. Communication and teamwork are essential, as changes often affect multiple departments.

Role Overview Activate Interactive Pte Ltd is hiring a Business Analyst focused on Workday Integration in Singapore. This position centers on helping clients improve business processes and make the most of their Workday solutions. What You Will Do Work with cross-functional teams to gather and clarify business requirements Design integration solutions for Workday based on client needs Support implementation efforts to ensure integrations run smoothly Apply analytical skills to identify opportunities for process optimization

Join our dynamic team as a Business System Analyst specializing in Pega. In this pivotal role, you will leverage your expertise to analyze and enhance business systems, ensuring seamless integration and optimization of processes. Collaborate with cross-functional teams to gather requirements, design solutions, and implement changes that drive business success.We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about utilizing technology to solve complex business challenges.

Join Valtech as a Business Development Lead in Singapore! About Valtech: At Valtech, we are at the forefront of transforming how brands engage with their audiences. As an innovative global digital company, we blend creativity, technology, and strategy to tackle intricate business challenges and craft exceptional customer experiences. With a team of over 6,500 professionals across more than 60 offices in over 20 countries, we are expanding our presence in Singapore. Valtech is dedicated to driving business transformation and serves as a trusted partner to some of the world's most esteemed brands. We provide our team members with opportunities for career growth, a culture grounded in values, international career paths, and the chance to shape the future of experience. Your Role: We are on the lookout for a proactive and strategic Business Development Lead to spearhead Valtech's growth strategies focused on acquisition, activation, retention, and monetization. This pivotal role is essential for driving sustainable business growth through data-driven insights, experimentation, and collaboration across departments. The ideal candidate is an expert in digital solution sales, with a strong analytical mindset, innovative approach, and a keen focus on execution. To excel in this position, you should have extensive experience in the digital agency landscape, allowing you to effectively communicate the benefits of digital transformation to both B2B and B2C clients. As a digital native, you will adeptly translate digital trends and terminology into comprehensible value propositions for C-level executives. Valtech serves as a strategic partner for our clients on their continuous digital transformation journeys. Your mission will be to understand the market, identify business challenges that can be addressed through digital solutions, and actively pursue opportunities with new client prospects. You appreciate the value of immersive digital consulting over generic presentations, and you’re comfortable promoting a comprehensive service offering that encompasses strategy, creative solutions, data/AI, and technology. Importantly, you recognize that digital encompasses much more than just a website. You are passionate about the impact of your work on real people and will be responsible for managing a streamlined and effective end-to-end sales process throughout the funnel. You will be well-connected in the Singapore and APAC digital community. For this role, it is crucial to have experience in a setting similar to Valtech—either a Digital Transformation Consultancy or a Digital Agency—delivering solutions that merge creative design, technical expertise, and data/AI capabilities.

Job SummaryJoin our dynamic and high-performing regional marketing team as a Digital Marketing Specialist. In this role, you will be responsible for crafting and executing innovative campaigns designed to boost sales and achieve key business objectives. With a strong emphasis on digital marketing, you will oversee the creation and management of digital content tailored for the Asia Pacific region. Reporting to the Regional Marketing Director based in Sydney, your responsibilities will include managing paid digital advertising and digital communications while ensuring the upkeep of the Australian, Singaporean, and Indonesian websites. Additionally, you will engage in various marketing activities to support business needs, such as digital event management.This pivotal role is essential for delivering compelling marketing communications that enhance demand generation and nurturing, aligning closely with the company's strategic goals.ResponsibilitiesMarketing Automation and Campaign ManagementDesign, implement, and refine marketing campaigns utilizing HubSpot.Develop audience segmentation strategies, nurture journeys, and email marketing workflows.Collaborate effectively with sales and marketing teams to ensure campaign strategies align with pipeline objectives.Maintain comprehensive campaign documentation, lead scoring, and ensure database integrity.Paid Digital AdvertisingPlan, execute, and optimize paid campaigns across platforms including LinkedIn Ads, YouTube Ads, and Google Ads (Search, Display, Performance Max, etc.).Conduct in-depth keyword research, audience targeting, and A/B testing.Manage campaign budgets and track spending efficiency.Enhance conversion rates while reducing cost-per-lead through continuous optimization efforts.Website ManagementUpdate regional web pages utilizing Brightspot CMS.Create and publish localized landing pages in accordance with campaign goals and brand standards.Monitor organic traffic and search rankings.Performance Monitoring & ReportingMonitor and analyze campaign performance using analytics tools (Google Analytics, HubSpot, ad platform dashboards, etc.).Create reports and dashboards to assess key performance indicators such as lead generation, engagement rates, conversion rates, ROI, and ROAS.

OverviewJoin AvePoint, a leader in enterprise software solutions, as a Business Analyst in our Client Services division. We are looking for a skilled professional who can bridge the gap between business needs and technology.Your Key Responsibilities:Gather and document business requirements for software development projects.Analyze requirements and prepare deliverables including Business Requirements Documents, Use Cases, and design specifications.Translate complex technical concepts into clear, understandable business language for diverse audiences.Collaborate proactively with internal teams and external stakeholders to assess information needs and functional requirements.Work closely with developers and subject matter experts to establish a technical vision, addressing trade-offs between usability and performance.Assist project managers and team members in planning project deliverables, scope, and timelines.