ServiceNow Business Analyst - Contract Opportunity

Join our dynamic team at fuku as a ServiceNow Business Analyst on a contract basis! In this role, you will spearhead the requirements gathering process utilizing human-centric design methodologies and visual techniques. Your analysis of current systems and processes will unveil opportunities for enhancement and innovation.Your key responsibilities will include:- Leading requirements gathering sessions with a focus on human-centric design.- Analyzing existing systems and processes and identifying improvement opportunities.- Developing strategic roadmaps for digital transformation initiatives.- Applying Design Thinking principles to devise innovative solutions for complex governmental challenges.- Ensuring compliance with cloud-based architecture standards and Tech Stack requirements.- Crafting detailed user stories, functional specifications, and acceptance criteria.- Overseeing platform configuration, customization, and integration efforts.- Managing solution deployment to ensure a seamless operational transition.- Conducting impact analyses for change requests and driving continuous improvements.- Facilitating knowledge transfer through engaging workshops and training sessions.

Join our dynamic team at ncs3 as a Business Analyst specializing in ServiceNow. In this role, you will have the opportunity to collaborate with stakeholders to drive business strategies and improve operational efficiencies. You will analyze business processes, identify areas for improvement, and implement solutions using the ServiceNow platform.As a Business Analyst, your insights will be crucial in shaping the future of our services and enhancing the overall customer experience. If you are passionate about technology and eager to contribute to innovative projects, we want to hear from you!

Company: Activate Interactive Pte Ltd Location: Singapore, Singapore Contract: 12-month fixed-term About Activate Interactive Activate Interactive Pte Ltd is a technology consultancy headquartered in Singapore, with operations in Malaysia and Indonesia. The company delivers end-to-end application development services for mobile and web, along with cloud technology solutions. Activate focuses on removing technology barriers and improving business efficiency for its clients. Activate’s mission centers on making a positive difference in people’s lives and the environment through technology. The company values a supportive workplace where employees can grow and contribute to ongoing innovation. Role Overview This Digital Business Analyst position is a 12-month contract. The role supports the delivery of digital solutions in a collaborative, growing team. Main Responsibilities Lead requirement gathering sessions with stakeholders to identify business needs, challenges, and opportunities. Document business requirements, functional specifications, and process flows, ensuring alignment with organizational goals and technical constraints. Analyze complex business problems and workflows using data analytics, workflow mapping, and impact assessments. Identify areas for improvement and innovation, and provide recommendations based on both quantitative and qualitative data. Create and maintain documentation throughout the project lifecycle, including product requirements, user stories, process maps, and technical specifications. Design and coordinate user acceptance testing strategies. Work with stakeholders to confirm solutions meet business needs and comply with quality and regulatory standards. Work closely with the development team to provide post-production monitoring and support. Track customer feedback to guide product updates. Identify and pursue new opportunities through strategic analysis, using platform business models within a digital ecosystem. Study government digital products to explore new methodologies, interpret data, and facilitate collaborative decision-making for complex challenges. Evaluate analysis tools and techniques to identify and validate portfolio initiatives that support the organization’s strategic goals.

Responsibilities:- Partner closely with business users, compliance teams, operations, and technology groups to gather and understand KYC onboarding and CRM requirements.- Create detailed documentation of user stories, process flows, functional specifications, and acceptance criteria to facilitate seamless communication and alignment across teams.- Conduct thorough analysis of gaps, impacts, and dependencies among systems and processes to identify improvement opportunities and ensure smooth integration.- Assist in the end-to-end KYC processes, including customer identification, verification, and risk profiling, to uphold compliance and enhance operational efficiency.- Interpret and apply regulatory requirements and AML policies to ensure solutions align with compliance expectations and industry standards.- Collaborate with operations teams to streamline onboarding journeys, minimize manual tasks, and expedite customer onboarding timelines.- Evaluate CRM workflows, account management, and customer interaction data to improve customer experience and operational effectiveness.- Work alongside product and technology teams to enhance CRM functionalities, integration points, and dashboards for improved data visibility and usability.- Ensure data integrity, governance, and consistency across customer systems to support accurate reporting and compliance.

ServiceNow seeks a Director of Global Business Acceleration based in Singapore. This senior leader shapes and delivers strategies that drive business growth across international markets. The position involves close collaboration with teams throughout the company, focusing on strengthening ServiceNow's market presence and building deeper customer relationships. Key responsibilities Lead strategic projects aimed at accelerating growth in global markets Work with cross-functional teams to design and roll out business strategies Spot and pursue opportunities to expand ServiceNow’s reach and enhance the customer experience Requirements Significant experience in business development and strategic planning Strong grasp of market trends, customer needs, and the competitive landscape Outstanding analytical and communication abilities Demonstrated success in a senior leadership role

The Planning Operations Analyst at ServiceNow works to improve planning workflows and support operational efficiency across the organization. This position involves close collaboration with teams from different departments to analyze data and provide insights that guide key business decisions. Role overview This role focuses on optimizing planning processes and supporting strategic projects. Analytical skills are essential for evaluating current workflows and identifying areas for improvement. The analyst contributes to meeting organizational objectives by helping teams use data more effectively. What you will do Collaborate with cross-functional teams to assess and refine planning operations Analyze data to generate insights for decision-making Support initiatives aimed at improving operational efficiency Help ensure organizational goals are met through effective planning support Requirements Strong analytical skills Experience working with data to inform business decisions Ability to work collaboratively with multiple teams

Join our dynamic team at Accion Labs as a Business Analyst specializing in Murex. In this role, you will leverage your analytical skills to drive business solutions and optimize processes. Your insights will be crucial in shaping our projects and enhancing client relationships.

Join ServiceNow as a Partner Business Development Manager to drive strategic growth across Asia and Korea. In this dynamic role, you will establish and nurture relationships with key partners to expand our market presence and deliver exceptional value to our customers.

Join Accion Labs as a PowerBuilder Business Systems Analyst, where you will play a crucial role in analyzing and improving business systems. You will collaborate with cross-functional teams to gather requirements and design effective solutions.

Position Overview (Contractor Role with PetroChina)We are looking for a dynamic Business Analyst who possesses a robust understanding of business operations and the technical skills necessary to facilitate solution analysis and delivery. This pivotal role is centered on diagnosing business challenges, crafting innovative solutions, and collaborating effectively with technical teams to guarantee seamless implementation. The ideal candidate will exhibit strong commercial insight, analytical thinking, and the capability to work adeptly with data and systems as required.Key ResponsibilitiesIdentify and assess business needs, processes, and challenges across various stakeholders.Convert business requirements into detailed functional specifications for effective implementation.Spot opportunities to enhance processes, controls, and system efficiencies.Work alongside development teams during the solution design and delivery phases.Assist in the testing, validation, and rollout of system improvements.Analyze issues by reviewing system data and behaviors, coordinating resolutions as needed.Ensure that delivered solutions align with business priorities and operational practicality.Utilize AI tools (e.g., Claude Code, GitHub Copilot) for prototyping and proof of concept initiatives.

Join our dynamic team at Accion Labs as a Business Analyst specializing in Private Banking Systems. In this role, you will leverage your analytical skills to drive business improvements and enhance customer experiences within the private banking sector. You will collaborate with stakeholders to gather requirements, analyze data, and implement solutions that align with our strategic objectives.

Join our dynamic team at Accion Labs as a Junior Business Analyst, where you will have the opportunity to drive impactful business solutions. In this role, you will assist in analyzing business processes, gathering requirements, and collaborating with stakeholders to enhance operational efficiency.You will be part of a collaborative environment that values innovation and forward-thinking. This position requires a keen analytical mind and a passion for problem-solving.

Join Accion Labs as a Business Analyst in our Market Risk Management (MRM) team, where you will play a crucial role in identifying and mitigating market risks. Your analytical skills will help ensure the stability and performance of our financial strategies.

Join Activate Interactive Pte Ltd, a premier technology consultancy based in Singapore, with operations in Malaysia and Indonesia. We specialize in delivering high-quality, cost-effective application development services, including mobile and web applications as well as cloud solutions that eliminate technological barriers and enhance business efficiency.At Activate, we are dedicated to making a positive impact on both the community and the environment through innovative technology solutions. We offer a supportive work environment where employees can thrive and contribute to ongoing innovation.We are eager to welcome new team members who share our passion for leveraging technology to improve lives. If you are excited about joining a forward-thinking company with promising opportunities in mobile and web technologies, we encourage you to apply.As a Digital Business Analyst, you will work closely with the Chief Information Officer and various teams to develop user-focused solutions that align with our business goals. You will be an essential part of our team, utilizing your technical expertise and strong interpersonal skills to drive product initiatives and engage stakeholders effectively. Your enthusiasm for harnessing digital technologies and AI to meet organizational and community needs will be key to your success in this role.Key Responsibilities:Gather and analyze citizen and business needs through service journeys to craft business cases with rapid prototyping.Create user stories, specifications, and acceptance criteria while developing prototypes to validate requirements and assess value.Explore and recommend technologies, including AI tools, that align with GovTech's technology directions through hands-on experimentation.Select and implement suitable development methodologies (e.g., Agile, Waterfall) for diverse project environments.Ensure systems are prepared for deployment and assess the impact of changes.Support the CIO in identifying digital transformation opportunities.Define product vision, roadmap, and objectives that are in line with the overall business strategy.Articulate product strategies and leverage data to guide decision-making.

ncs3 seeks a Business Analyst in Singapore to examine how the business operates and identify ways to improve processes. This position works directly with teams from different parts of the company, aiming to find practical solutions that increase efficiency and support innovation. Role overview This role centers on evaluating current business practices, analyzing where improvements can be made, and collaborating with colleagues to implement changes. The focus is on making daily operations smoother and helping the company adapt to new opportunities. Collaboration Expect to work alongside various teams, sharing insights and gathering input to ensure solutions fit real needs. Communication and teamwork are essential, as changes often affect multiple departments.

Encora is looking for a Business Analyst based in Singapore to connect business operations, technology teams, and regulatory groups. This position focuses on coordinating projects and ensuring that execution aligns with company policies and procedures. What you will do Coordinate with stakeholders to move projects forward, ensuring effective communication and collaboration. Oversee project execution, keeping work within planned scope, budget, and timeline. Maintain compliance with company policies and procedures during all project phases. Track project outcomes, address conflicts, and manage dependencies as they arise. Analyze how business operations and technology systems interact and depend on each other. Conduct risk assessments and recommend ways to reduce potential issues. Support testing efforts by analyzing defects and tracking progress. Review business processes to spot opportunities for AI integration. Work with business sponsors, product managers, data scientists, and technology partners to turn business needs into workable solutions. Perform data analysis to support decision-making and confirm AI model readiness. Apply knowledge of associative data modeling, predictive analytics, text analytics, classification, and data exploration. Help create business requirement documents, process maps, data dictionaries, user stories, and use case benefit explanations with stakeholders. Requirements Bachelor’s degree in Computer Science or a related field. At least 4 years of relevant experience, ideally within a financial institution. Comfortable splitting time between project management (40%) and business analysis tasks (60%). Experience with Trade Finance Products or Operations is highly valued. This role offers the chance to work closely with a range of teams and contribute to projects that shape how business and technology come together at Encora.

Join our dynamic team as a Business System Analyst specializing in Pega. In this pivotal role, you will leverage your expertise to analyze and enhance business systems, ensuring seamless integration and optimization of processes. Collaborate with cross-functional teams to gather requirements, design solutions, and implement changes that drive business success.We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about utilizing technology to solve complex business challenges.

OverviewJoin AvePoint, a leader in enterprise software solutions, as a Business Analyst in our Client Services division. We are looking for a skilled professional who can bridge the gap between business needs and technology.Your Key Responsibilities:Gather and document business requirements for software development projects.Analyze requirements and prepare deliverables including Business Requirements Documents, Use Cases, and design specifications.Translate complex technical concepts into clear, understandable business language for diverse audiences.Collaborate proactively with internal teams and external stakeholders to assess information needs and functional requirements.Work closely with developers and subject matter experts to establish a technical vision, addressing trade-offs between usability and performance.Assist project managers and team members in planning project deliverables, scope, and timelines.

The Senior Business Analyst plays a pivotal role in analyzing business processes and automated systems related to Salesforce projects. You will be responsible for creating detailed As-Is and To-Be process descriptions, facilitating requirement gathering, and leading analysis activities. As part of this role, you will prepare and deliver crucial communications, engage in testing activities, and support the solution design for both internal and external initiatives.Your Responsibilities Include:Elicit and document business requirements for Salesforce projects, enhancements, and integrations.Analyze and assess existing business processes, proposing innovative Salesforce-driven solutions.Prepare comprehensive deliverables such as Business Requirements Documents (BRDs), Use Cases, process flows, and interface designs.Translate complex technical concepts into clear business terms to effectively bridge the gap between stakeholders and technical teams.Collaborate closely with Salesforce developers, architects, and subject matter experts to define the technical vision and assess trade-offs between usability and performance.Assist the project manager, product manager, and broader team in planning deliverables, defining scope, managing schedules, and ensuring execution.Engage in testing tasks, including test case development, user acceptance testing (UAT), and defect management.

Join our innovative team at NCS3 as a Business System Analyst. In this role, you will play a pivotal part in analyzing business processes and implementing effective technological solutions. Collaborate with cross-functional teams to gather requirements, develop strategies, and enhance overall system performance.This position is ideal for analytical thinkers who are passionate about technology and its impact on business efficiency. If you thrive in a dynamic environment and are eager to contribute to exciting projects, we want to hear from you!