Senior Web Analytics & Operations Manager

Join Our Visionary Team!Are you ready to take charge of an exhilarating opportunity in the home services sector? As a Field Operations Manager, you will play a pivotal role in transforming how homeowners enjoy seamless living experiences. Our mission is to innovate the industry, and we need your leadership to drive this exciting endeavor!Key Responsibilities: Champion of Outstanding Home Services!People Leadership: Lead a talented team of 15-20 handypersons, cultivating a thriving culture aligned with our mission.Training and Performance: Mentor and coach team members, enhancing their skills through daily performance metrics and customized training sessions.Scheduling and Escalations: Optimize operational schedules, manage real-time escalations, and ensure extraordinary experiences for our members.Scope of Work and Troubleshooting: Pre-scope tasks and provide troubleshooting support to ensure your team consistently delivers exceptional service.Recruiting and Onboarding: Scout for top talent and lead the recruitment process, ensuring a ready and enthusiastic team.Market and Operations Development: Collaborate with the General Manager on initiatives that enhance team performance and drive business growth.

Role Overview Nielsen Media is hiring a Bilingual Spanish Field Service Technician based in Oakland. This role focuses on supporting clients in the field and maintaining the reliability of our media measurement systems. What You Will Do Travel to client sites to provide technical service and support Diagnose and resolve equipment issues on location Communicate clearly with clients in both Spanish and English Build strong relationships with a diverse client base Help ensure smooth operation of our media measurement technology Key Qualifications Fluency in Spanish and English Experience with technical troubleshooting or field service work Comfort working directly with clients at their locations

Since its inception, Fivetran has been driven by a singular purpose: to simplify and ensure reliable access to data, akin to the reliability of electricity. With Fivetran, organizations can seamlessly integrate customer data into their warehouses, making it ready for querying without the need for engineering or ongoing maintenance. We take pride in empowering countless businesses to harness our technology daily and become truly data-driven.About the RoleAs we continue to build data pipelines that fuel the modern data stack for companies worldwide, we are in search of a Marketing Strategy & Operations Lead. This unique role blends program management with advanced AI capabilities. You will be responsible for the operational framework of Fivetran's marketing team, ensuring smooth workflows and maintaining our marketing system of record. What sets this position apart is your AI-first approach to tackling operational challenges, driving automation, acceleration, and scalability within our lean marketing team.This position is ideal for an individual who is perpetually curious and inventive. One day, you might establish a new operational cadence with cross-functional partners, while the next, you could be developing a Google Apps Script to automatically generate weekly status reports from Slack threads. You will be the go-to person who identifies manual processes and thinks, 'I can automate that.' Your role will touch on every aspect of marketing, placing you at the center of our team's communication, coordination, and operations. You will be the driving force ensuring that our team's strategies are effectively executed.This is a full-time, hybrid role based in either our Oakland or Denver offices. Our hybrid model allows for a mix of remote work and in-person collaboration, with two days each week dedicated to office interactions to foster team connections and growth.Technologies You’ll UseGoogle Workspace, Fivetran, Claude, ChatGPT/CodexWhat You’ll DoMarketing System of Record & Content Supply ChainDevelop and sustain the marketing system of record: a centralized repository...

Join Kiva Confections as our Technical Operations Manager, where you will play a pivotal role in optimizing our production processes and ensuring the highest quality standards are met. You will lead a dynamic team and collaborate closely with various departments to streamline operations and enhance our product offerings.

Join Kiva Confections as a Technical Operations Associate Manager, where you'll lead our efforts in enhancing operational efficiencies and ensuring the highest quality of our products. You will collaborate with cross-functional teams to optimize processes, manage projects, and drive continuous improvement initiatives. This role is perfect for someone passionate about operational excellence and looking to make a significant impact in a dynamic environment.

About Honey HomesHoney Homes offers an innovative membership service designed to simplify homeownership by tackling everyday tasks, ongoing maintenance, and unexpected repairs. Our members enjoy the convenience of a dedicated handyperson and a user-friendly app to manage their home needs seamlessly. Our mission is to transform home upkeep into a stress-free experience, allowing our members to focus on enjoying their homes.Our dynamic team comprises passionate professionals who have previously made substantial contributions to notable companies such as Airbnb, Google, Opendoor, Yelp, Zillow, and Uber. We receive backing from esteemed investors including Khosla Ventures, Era Ventures, Pear.vc, and the co-founders of DoorDash, Lyft, and Opendoor.About the RoleAs an In-Home Sales Representative, you will conduct free home walk-through visits for potential Honey Homes members, a vital component of our sales process. During these visits, you will educate homeowners on the benefits of our membership, address their inquiries, and log their initial tasks in the Honey Homes app. Your aim will be to assist homeowners in scheduling their first handyman visit, setting the stage for a successful partnership. Each walk-through lasts approximately 45 minutes, and you can expect to complete between 5 and 10 visits daily, Monday through Friday.Having perfected our walk-through approach over the past three years, this role presents an excellent opportunity to adopt a proven strategy while making an immediate impact.If you enjoy connecting with people and enhancing their lives, coupled with a rewarding role that offers significant income potential with no cap, we want to hear from you. Our top performers enjoy competitive compensation and opportunities for career advancement within the company.

AECOM is looking for a dedicated and enthusiastic Lead Field Wildlife Biologist (Biologist III) to contribute to California's vital surface transportation initiatives in the North Bay Area. Join our dynamic team of over 100 environmental experts based in Oakland, CA, and make a difference in the field of natural resources.*This role is primarily field-based and on-call, with hours varying based on project needs. Travel to the North Bay area is mandatory.Your primary responsibility will be to support a transportation client in northern California, particularly focusing on the North Bay Area regions of Marin, Napa, Sonoma, and Solano Counties. This position emphasizes impact analysis of biological and aquatic resources, including biological monitoring, field surveys, and detailed reporting.Key Responsibilities:Conduct surveys for special-status wildlife and nesting birds.Perform surveys for special-status plants and vegetation mapping.Serve as a field lead or task manager on projects.Oversee construction activities to ensure compliance with environmental regulations and permits.Prepare comprehensive reports documenting survey findings and contribute to leading the authorship of these reports.Actively participate as a collaborative and supportive member of AECOM’s Environmental Planning and Permitting team in the SF Bay Area.Regular travel to the North Bay Area is required.

About Fictiv Fictiv supports product innovators by providing access to advanced manufacturing and supply chain solutions. With operations in India, Mexico, China, and the U.S., the company helps businesses move from prototype to large-scale production. Fictiv has delivered over 35 million commercial and prototype parts across industries such as aerospace, robotics, automotive, and climate technology. Role Overview: Director of IT – Lead Technology Operations Location: Oakland, CA (Onsite) The Director of IT leads Fictiv’s technology operations, focusing on both immediate integration efforts and building a scalable IT organization for the future. This leader manages a team of about 14 IT professionals distributed across the U.S., India, China, and Mexico. The position requires a balance of strategic direction and technical involvement, including hands-on work in systems configuration, troubleshooting, and architecture. What You Will Do Oversee daily IT operations to maintain system reliability, security, and efficiency. Define service levels and deliver a unified, responsive IT support experience. Lead incident management, including escalation and communication protocols. Monitor and improve system health and performance proactively. Integration Leadership (8–12 Months) Drive the completion of a major technology integration project. Lead the consolidation of Microsoft 365 and Entra ID environments. Team Leadership Direct a globally distributed IT team, ensuring high performance and ongoing development of Fictiv’s technology landscape. What Sets This Role Apart This role requires both strategic vision and technical expertise. The Director is expected to engage directly in technical tasks, not just manage from a distance.

Join Our Team as a Remote Customer Service Representative!Are you looking for a flexible part-time opportunity to earn extra income from the comfort of your home? We are seeking enthusiastic individuals from across the nation to participate in surveys and assist with customer inquiries. Apply today!In this role, you will engage in a variety of tasks including data entry, responding to emails, reviewing products, conducting polls, and contributing to other online projects. This position allows you to set your own schedule, making it ideal for self-motivated individuals who thrive in a remote work environment.Your contributions will help shape the marketplace by providing valuable insights to companies, and you may even have the chance to preview and test new products before they are released to the public. Your feedback will play a crucial role in helping businesses forecast trends and make informed decisions.Key Benefits:- Earn money by participating in surveys- Multiple payment options available, including PayPal and direct bank transfer- Flexible part-time hoursAPPLY NOW: https://5o6x7a.ttrk.io/5dd72739dad446000198e428Who We're Looking For:If you are self-driven and enjoy working independently, with experience in email customer service, data entry, or product reviews, we want to hear from you! Our ideal candidates come from diverse backgrounds, including data entry, telemarketing, customer service, sales, administration, and more.APPLY NOW: https://5o6x7a.ttrk.io/5dd72739dad446000198e428

We are seeking an enthusiastic and dedicated On-Call Field Biologist to join our team. In this role, you will be responsible for conducting field surveys, collecting biological data, and assisting in environmental assessments. This position offers a flexible schedule and the opportunity to work on diverse projects that impact local ecosystems.

Join 21st Century Home Health Services (21HHS) as a Physical Therapist Case Manager and make a difference in the lives of our patients. We treat every individual with the same empathy, compassion, and understanding that we would extend to our own family members. As the largest home health agency in San Francisco and the fastest-growing in the Bay Area, we currently care for over 4,000 patients across multiple counties including San Francisco, San Mateo, Santa Clara, and more. We are also expanding into Marin and Sonoma counties.Our dedicated team of clinicians not only focuses on the patients but also supports each other. Our impressive hospital readmission rates consistently remain below 10%, far exceeding the industry average of over 15%. We have been recognized as a 2024 Top Workplace, highlighting our commitment to employee satisfaction through a supportive and growth-oriented environment.Key Achievements:San Francisco Chronicle Top Workplaces: 3rd among medium-sized companies and 1st among home health agencies.National Recognition: 12th among medium-sized healthcare companies nationwide and 1st among home health agencies.Feedback from our patients and employees on platforms such as Yelp, Google, Glassdoor, and Indeed validate our dedication to quality care and workplace excellence. By prioritizing engagement and satisfaction, we attract top clinical talent and deliver outstanding results, solidifying our reputation as a leader in home health.Important Note: All roles at 21HHS require fieldwork, visiting patients in their homes.Full-Time Physical Therapist Case ManagerAnticipated Territory: Alameda County: Oakland*In collaboration with other clinicians, you will provide essential services to evaluate and address the needs of individuals in their homes, enabling them to live safely and productively. Your objective as a Physical Therapist will be to restore function and minimize disability following disease or injury, while assisting clients in achieving their maximum potential. You will implement medically prescribed physical therapy programs and may supervise Physical Therapy Assistants (PTAs) in accordance with agency and regulatory standards.

About Honey HomesAt Honey Homes, we transform the challenges of home upkeep into a seamless experience filled with comfort and joy. Our community of over 3,000 members (homeowners) is supported by dedicated handymen who oversee light upgrades, repairs, and ongoing maintenance throughout the year. Each handyman is a full-time employee, selected for their technical skills, commitment to service, and integrity. This consistent care fosters a unique sense of reliability and trust, ensuring high-quality service for our members.Utilizing AI-driven systems, we operate efficiently and thoughtfully at scale, poised to redefine modern homeownership as we expand our horizons.The OpportunityAs our Growth Manager, you will play a pivotal role in identifying, prioritizing, and executing high-impact growth strategies throughout the customer journey, from initial trials to member activation.This position is perfect for a driven growth operator eager to find and test impactful opportunities that will help us grow our membership from 3,000 to 10,000 within the next year. You should be adept at launching new acquisition initiatives, refining lifecycle programs, establishing new workflows, and collaborating across departments.The role is based in our Oakland, CA office and reports directly to our Co-Founder and Growth Lead. To achieve outstanding outcomes, regular in-office presence is essential, as you will work closely with various teams.Key Outcomes1. Launch and Scale New Growth InitiativesYou will take ownership of launching and executing innovative ideas and cross-functional strategies aimed at generating 100 onboarding visits each month.Examples of initiatives include:Identifying and testing offline channels to broaden our target market and enhance our presence within the existing audience in the Bay Area.Fostering network effects by implementing community-driven tactics across multiple markets.2. Develop Email as a Growth ChannelYou will turn lifecycle communications into a vital growth lever by creating new programs that yield 25-50 onboarding visits monthly, which includes generating new Marketing Qualified Leads (MQLs), converting these leads into onboarding visits, and ensuring those visits are fulfilled.The programs you will manage include:Outbound sales testingMQL nurture and conversion strategiesVisit rescheduling and recovery flowsAmbassador and referral communication strategies

Join 21st Century Home Health Services (21HHS) as we prioritize empathy, compassion, and understanding in caring for our patients, treating them as we would our own family. With a dedicated team of more than 600 professionals, we proudly stand as the largest home health agency in San Francisco and the fastest-growing in the Bay Area. Currently, we provide care to over 4,000 patients across multiple counties, including San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano, Napa, Yolo, Placer, El Dorado, and Sacramento, with exciting expansion into Marin and Sonoma counties.Our commitment extends beyond our patients; the well-being of our clinicians is equally important. We are proud to maintain hospital readmission rates below 10%, significantly lower than the industry average of over 15%. Our workplace culture has earned us recognition as a 2024 Top Workplace, reflecting our dedication to employee satisfaction through open communication, support, and opportunities for professional growth.Key Achievements:San Francisco Chronicle Top Workplaces in the Bay Area: Ranked 3rd among medium-sized companies and 1st among home health agencies.National Recognition: 12th among medium-sized healthcare companies nationwide and 1st among home health agencies.Positive feedback from patients and staff on platforms like Yelp, Google, Glassdoor, and Indeed validates our commitment to exceptional care and a thriving workplace environment. By fostering engagement and satisfaction, we attract top-tier clinical talent and deliver outstanding patient outcomes, solidifying our leadership in home health.Important Note: All roles at 21HHS involve fieldwork, visiting patients in their homes.This entry-level Field Registered Nurse position aims to cultivate essential nursing skills in a home health setting while gaining insights into the company’s operational goals and efficiencies. This foundational role supports registered nurses aspiring to advance into case management.This position operates under the supervision of a Case Manager Registered Nurse.Coverage Area: Piedmont Area

Join 21st Century Home Health Services (21HHS), where we treat every patient with the compassion and understanding as if they were our own family. As the largest home health agency in San Francisco and the fastest-growing in the Bay Area, we proudly care for over 4,000 patients across multiple counties, including San Francisco, San Mateo, Santa Clara, and Alameda, with ongoing expansion into Marin and Sonoma counties.Our dedicated clinicians not only focus on patient care but also support each other, resulting in a hospital readmission rate of under 10%, significantly better than the industry average. Recognized as a 2024 Top Workplace, we foster an environment of growth and recognition through open communication and continuous professional development.Key Achievements:San Francisco Chronicle Top Workplaces: Ranked 3rd among medium-sized companies and 1st among home health agencies.National Recognition: Ranked 12th among medium-sized healthcare companies nationwide.Feedback from our patients and employees on platforms like Yelp, Google, Glassdoor, and Indeed reflect our commitment to quality care and workplace excellence, allowing us to attract top clinical talent and deliver outstanding outcomes.Please Note: All positions at 21HHS require field visits to patients in their homes.This entry-level Field Physical Therapist role is designed to help you develop core clinical skills while gaining insights into our operations. The focus is on follow-up visits rather than case management, with robust support from leadership through training, mentorship, and professional growth opportunities.Supervision: This position operates under the guidance of a Physical Therapist Case Manager.Anticipated Coverage Area: Oakland Area

About Honey HomesAt Honey Homes, we revolutionize home maintenance with our innovative, tech-driven solutions that offer convenience for homeowners while providing rewarding opportunities for skilled professionals. Proudly supported by prominent investors, including Pear.vc, Khosla Ventures, and the visionary founders of DoorDash, Lyft, and Opendoor, we celebrate our commitment to diversity with one-third of our funding sourced from women-led funds. Explore the benefits of being a Honey Homes member here.Role Overview:As our Member Success Coordinator, you will be instrumental in managing complex, high-impact situations for our members. Your role will involve addressing member escalations, overseeing handyperson transitions, and resolving intricate service and scheduling challenges. This position demands a blend of empathy, sound judgment, and effective cross-team collaboration.You will serve as a trusted advocate for our members who require additional support, while also working closely with our Operations and Handypeople teams to guarantee exceptional member experiences.3-Month OutcomesContribute significantly to reducing member churn and enhancing satisfaction by managing complex member situations effectively.Timely response to incoming tickets, particularly focusing on Tier 2 cases and escalations, including service disruptions and high-risk churn scenarios.Act as a composed and confident representative for Honey Homes during sensitive conversations with members, fostering trust through clear communication and empathy.Manage handyperson assignments for designated members, ensuring proactive outreach, clear expectation settings, and coordination with Operations for a seamless experience.Collaborate with Handypeople and Operations via Slack and other tools for issue triage, visit preparation, and on-the-ground challenge resolution.Assist with visit pre-scoping, complex scheduling requirements, and membership inquiries that necessitate extensive product or policy knowledge.Identify members at risk of churn and proactively engage them with solutions, education, or adjustments to their plans to maximize their membership value.Meet performance metrics including SLA adherence, churn reduction, and successful handyperson transitions.Approach ambiguous member issues with a problem-solving mindset, working independently while recognizing when to engage cross-functional partners for resolution.

Since its inception, Fivetran has been dedicated to making data access as seamless and dependable as electricity. With our cutting-edge technology, customer data flows effortlessly into their warehouses, structured and ready for analysis, without necessitating engineering or ongoing maintenance. We take pride in seeing more organizations harness our solutions daily to drive their data-centric initiatives.About the RoleWe are on the lookout for a Senior Pricing Operations Manager who will be pivotal in ensuring our pricing strategies are accurately implemented and uniformly applied across Salesforce CPQ, ERP, and other quoting platforms. In this vital position, you will convert approved pricing policies, promotions, bundles, and discount frameworks—established by our Pricing Leadership—into actionable system configurations that empower the Sales team.This role is particularly focused on operationalizing pricing structures within our systems and offering strategic guidance to Sales concerning various pricing scenarios. Collaborating closely with the Revenue Proposal-to-Order Lead, who oversees the broader CPQ architecture, guided quoting processes, and proposal automation tools, you will ensure that pricing policies are executed correctly within the quoting framework.This full-time, hybrid role is based in our Oakland, CA or Denver, CO offices, offering a balanced blend of remote flexibility and in-person teamwork, requiring two days in the office each week for collaboration and connection.What You’ll DoSystem Operationalization of Pricing PolicyTranslate approved pricing policies (discounts, promotions, bundles, and special terms) into actionable business requirements for our GTM systems team to implement in Salesforce CPQ, ERP, and related pricing systems.Develop pricing matrices, discount waterfalls, product catalogs, approval workflows, and quoting templates to ensure pricing accuracy and consistency.Collaborate with the Proposal-to-Order Lead and IT/Systems teams to design, test, and troubleshoot pricing configurations within the CPQ framework.Create and maintain thorough documentation for pricing-related system configurations and policies.Identify and implement opportunities for automation and efficiency enhancements in pricing logic and quoting processes.Quoting Operations SupportServe as a subject matter expert on pricing policies for Sales and the Deal Desk.Deliver training and enablement for sales teams on new pricing policies, system updates, and pricing best practices.

Fivetran creates data pipelines that help organizations move and trust their data. The platform enables customers to integrate data into their warehouses without extra engineering or ongoing maintenance, supporting a shift toward informed, data-driven decisions. Role overview This Lead Executive Assistant position supports the Chief Legal Officer and is a central part of the legal team’s daily operations. The responsibilities extend beyond typical administrative work. This role manages complex processes, coordinates projects that span several departments, and ensures the legal function runs smoothly behind the scenes. What you will do Oversee executive operations for the Chief Legal Officer, including calendar and email management Coordinate events and help foster team culture initiatives Manage legal operations and support collaboration across departments Serve as a trusted partner, exercising judgment to determine when to act independently and when to escalate issues Requirements Comfortable navigating ambiguous situations and able to take initiative Strong organizational skills with close attention to detail Experience supporting senior executives or legal teams is preferred Demonstrated sound judgment in handling confidential or sensitive matters Location and work model This full-time, hybrid role requires in-office work two days per week at one of these locations: Denver, CO, Oakland, CA, or New York City, NY. The hybrid schedule combines remote flexibility with in-person collaboration.

Are you a passionate and driven personal trainer eager to make a profound difference in the lives of individuals? Svetness is on the lookout for outstanding trainers to join our team, providing tailored fitness experiences directly in the homes of our clients. Become part of a vibrant community that appreciates your expertise, offers flexible work arrangements, and fosters your professional development.Become an Elite In-Home Personal Trainer - Empower Lives through Fitness!

At Fivetran, our mission since inception has been clear: to simplify and ensure reliable access to data, akin to the way we access electricity. With our cutting-edge technology, customer data seamlessly flows into their warehouses, standardized and ready for queries, eliminating the need for engineering or ongoing maintenance. We take pride in the fact that more organizations are relying on our technology every day to become genuinely data-driven.About the RoleAs a pivotal player on the Marketing Operations Team, you will be instrumental in architecting and scaling the systems that drive our marketing initiatives. This role sits at the crossroads of Marketing, Revenue Operations, Systems Engineering, and Analytics, where you will define the strategy, architecture, and execution of our marketing technology ecosystem—enhancing performance across demand generation, lifecycle management, attribution, experimentation, and analytics. You will ensure our systems are integrated, our data is reliable, and our infrastructure is capable of scaling with predictable growth.This role is hands-on and high-impact, perfect for someone who thrives on building, optimizing, and resolving complex technical challenges in a dynamic environment.This is a full-time, hybrid position based in our Oakland or Denver offices. Our hybrid work model combines remote flexibility with in-person collaboration, requiring two days in the office each week to foster team connections and collaboration.Technologies You’ll UseYou will work with tools such as Marketo, Salesforce, Demandbase, Drift/Chat, Bizible, LeanData, Looker, and various enrichment and AI tools.What You’ll DoTake ownership of and expand the end-to-end marketing and revenue technology ecosystem, ensuring scalability, performance, and alignment across systems.Design and maintain integrations and data pipelines across Marketo, Salesforce, enrichment tools, engagement platforms, and data warehousing layers.