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Senior UX Researcher at Weavers UX and Design

Woven by Toyota東京都中央区
On-site Full-time

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Experience Level

Senior

Qualifications

Key Responsibilities:Conduct comprehensive UX research to inform design solutions. Collaborate with cross-functional teams to ensure user-centric product development. Translate research findings into actionable insights for design and product teams. Foster a culture of user advocacy across the organization.

About the job

About Woven by Toyota
Woven by Toyota is committed to transforming Toyota into a mobility company for the next century. Inspired by our history of continuous inventions for the benefit of others, our mission is to expand the definition of mobility and enhance its contributions to society through innovations that prioritize human needs.

Our operations focus on four main pillars: autonomous driving and advanced driver assistance systems (ADAS), Arene, a vehicle software production platform for software-defined vehicles (SDV), Woven City, a mobility testbed, and a robust Cloud & AI digital infrastructure supporting collaboration. These teams work together to achieve a "zero-accident society" and mass production of happiness.

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About the Team
At Toyota, we are redefining mobility. We challenge conventional notions by moving people, goods, information, and energy. Woven City serves as a testing ground for various mobility solutions, designed as a human-centered, experimental city aimed at mass production of happiness.

Woven City brings together diverse individuals who share a vision for future mobility. Inventors, residents, and visitors collaborate in a city-like testbed where they can experience and validate various products and services.

The Weavers UX and Design team at Woven City creates user-facing products and services for the residents and visitors, known as Weavers. The team comprises designers, UX researchers, and program managers who provide practical and innovative solutions while collaborating with partners across Woven City. They also work closely with the UX and Design HUB team and the Inventor UX and Design team to implement best practices for all stakeholders' experiences.

Our team is dedicated to realizing a human-centered city through UX research, experience design, and the design of digital-physical products. The UX researchers advocate for user perspectives and drive data-informed decision-making. Key missions for the researcher include:
    ・Conducting research to understand the current experiences of Weavers (residents and visitors).
    ・Building a research foundation to identify challenges across Woven City.
    ・Conducting tests and research to develop strategies and tools that foster co-creation between Weavers and Inventors, providing valuable insights.

For more information about Woven City, please visit:

Desired Qualifications
・Experienced researcher familiar with various research methodologies (qualitative and quantitative), capable of planning and executing research aligned with project phases, and managing multiple concurrent projects effectively.
・Adept at proposing optimal strategies and solutions that balance user needs with business requirements based on research analysis.
・Ability to communicate the value of data-driven decision-making clearly to team members outside of research, enhancing the perceived value of research within Woven City, and delivering high-quality UX collaboratively with UX/UI designers and engineers.
・Passionate about creating enjoyable research touchpoints for Weavers, such as interviews and surveys, and contributing to the cultural development of Woven City.

About Woven by Toyota

Woven by Toyota is at the forefront of redefining mobility and creating innovative solutions that enhance human experiences in urban environments. With a commitment to continuous improvement and collaboration, we aim to challenge the status quo and build a sustainable future.

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