Senior UX/Product Researcher - User Lifecycle

About UsAt Sydecar, we are on a transformative journey to reshape the private markets landscape. Our mission is to enhance accessibility, transparency, and liquidity within these markets by innovating the creation and execution of investment vehicles.We pride ourselves on being more than just a platform; we are a reliable partner in the venture capital arena. Our commitment lies in simplifying and standardizing the private investment experience, empowering capital allocators to connect with and support visionary entrepreneurs who are driving the future.Our platform is meticulously designed for simplicity and efficiency, taking care of essential behind-the-scenes operations—from automating banking processes and ensuring compliance to managing contracts, handling taxes, and streamlining reporting. This allows investors to focus on what truly matters: forging valuable deals and nurturing impactful relationships.Join us at Sydecar as we spearhead the evolution of private investing.About the RoleWe are seeking a Senior Manager of User Experience to redefine our product experience amidst our scaling efforts. This position demands a design leader with high ownership and execution capabilities who can navigate swiftly, make informed decisions, and drive projects to completion while upholding exceptional standards of craftsmanship and customer insight.In this role, you will oversee a team of Product Designers while retaining a hands-on approach. You will play a pivotal role in shaping product strategy through comprehensive user research, sound design judgment, and close collaboration with Product and Engineering teams.Our product operates within a regulated environment, catering to a diverse clientele that includes first-time investors, deal organizers, and large venture capital firms. This role necessitates a balance between compliance and regulatory requirements, while delivering an intuitive, world-class experience for complex financial workflows.Your ResponsibilitiesLead and Enhance the Complete User ExperienceDrive the evolution of user experiences for deal leads, investors, and internal operations teamsTake charge of design for high-impact initiatives from discovery through to deliverySimplify intricate, regulated workflows into clear, intuitive experiences that foster customer trustEstablish and uphold rigorous design quality standards while operating with the agility of a startup

Oura Health is seeking a Senior Manager of User Experience Design to join the team in a hybrid capacity based in San Francisco, California. This leadership role centers on guiding a group of UX designers who work to improve the usability and effectiveness of Oura’s health technology products. Key responsibilities Lead and mentor a team of UX designers, supporting their growth and project work Develop and communicate a clear vision for user experience design across products Oversee the creation of user-centered solutions that align with product objectives Advocate for design decisions that reflect the needs and expectations of Oura’s users Work location This role is hybrid, with work based out of San Francisco, California.

Join Mindlance as a Senior User Experience Designer, where you will play a pivotal role in shaping exceptional user experiences. Collaborate with cross-functional teams to design intuitive interfaces and improve usability across our digital platforms. Your expertise in user-centered design will help us create products that delight our customers and meet their needs effectively.

Join lambda as an Engineering Manager focusing on Console User Experience. In this pivotal role, you will lead a talented team of engineers, driving innovative solutions that enhance user interaction with our console platform. Your expertise will be instrumental in shaping product roadmaps, influencing design decisions, and ensuring high-quality deliverables that resonate with our users.

About Us:At Grow Therapy, our mission is to be the trusted ally for therapists expanding their practices while ensuring patients can access exceptional care. Utilizing advanced technology, we operate a three-sided marketplace that empowers healthcare providers, enhances insurance payors, and serves patients effectively. In light of the rising levels of depression and anxiety, our commitment to accessibility has never been more crucial. Since our inception in February 2021, we have supported over 10,000 therapists and reached hundreds of thousands of clients nationwide. With over $178 million raised from reputable investors like Sequoia Capital and Transformation Capital, we are poised for significant growth. About the Role:As a Senior User Experience Researcher at Grow, you will play a pivotal role in shaping products that enhance mental health and overall well-being. We believe that meaningful research is essential for creating experiences that are not only user-friendly but also genuinely beneficial and centered around human needs.We seek an experienced User Experience Researcher who is adept at utilizing both qualitative and quantitative methods and thrives in fast-paced, ambiguous environments. You will collaborate closely with Product, Design, and Business teams to uncover insights that will guide strategy, inform design decisions, and improve user experiences.This opportunity is perfect for someone passionate about understanding user behavior, intrigued by the intersection of technology and mental health, and driven to advocate for users in impactful ways.What You’ll DoDesign and implement comprehensive research initiatives employing a variety of methodologies including interviews, usability testing, surveys, focus groups, and field studies.Collaborate with product and business teams to develop and prioritize research agendas.Conduct studies that reveal user behaviors and needs, ultimately enhancing product experiences.

Join Prosper Marketplace, Inc. as the Vice President of Product Management & User Experience, where you will lead the charge in shaping our product vision and enhancing user engagement. In this pivotal role, you will collaborate with cross-functional teams to define and execute strategies that drive innovation and elevate user satisfaction. If you are a strategic thinker with a passion for creating exceptional user experiences, we want to hear from you!

About UsAt UnitedMasters, we are revolutionizing the music industry by creating a marketplace that bridges the gap between artists, brands, and fans. Our innovative music distribution service empowers artists to take control of their careers, allowing them to distribute their music directly to fans via streaming platforms while retaining ownership of their master recording rights and reaping up to 100% of their royalties. By merging our distribution platform with our strong relationships with brands, we provide independent artists with unparalleled opportunities for growth and earning potential.Our diverse team consists of musicians, marketers, engineers, and storytellers hailing from prestigious companies like YouTube, SoundCloud, Pandora, Facebook, Uber, Dropbox, Complex, and VICE. We collaborate closely with the award-winning creative teams at Translation, our in-house creative advertising agency, to forge impactful partnerships.The RoleWe are on the lookout for a Director of User Experience to steer our design vision, conduct customer research, and enhance the overall product experience across iOS, Android, and web platforms. In this role, you will lead a talented team of UX/UI designers while actively participating in the design process, prototyping, and research efforts alongside your team.This position calls for a design leader with substantial experience in mobile app and responsive web product design, ensuring consistency, quality, and clarity across all platforms. You should be adept at navigating between strategic UX planning, detailed pixel work, and customer insights. You will work in partnership with Product, Engineering, Marketing, and Data Science teams to create intuitive, artist-focused experiences that promote growth, retention, and success for label partners.This role is based in San Francisco, requiring four days in the office and one day remote.Key ResponsibilitiesDesign Leadership & VisionDevelop and communicate a comprehensive UX strategy for iOS, Android, and web platforms.Create a cohesive design language and systems that can be applied across mobile and desktop user experiences.Advocate for simplicity, accessibility, and uniformity across all interfaces.

Join our dynamic team at Mindlance as a User Experience Designer, where you will play a pivotal role in creating intuitive and user-centered digital experiences. You will collaborate with cross-functional teams to design and refine product interfaces that are not only visually appealing but also enhance user satisfaction and engagement.

Join our innovative team at Mindlance as a User Experience Designer. In this role, you will be at the forefront of creating seamless and engaging user experiences across a variety of digital platforms. Collaborate with cross-functional teams to design user-centered solutions that meet the needs of our clients and enhance overall satisfaction.

We are seeking a passionate and experienced User Research Manager to join our dynamic team at Plaud in San Francisco. In this pivotal role, you will be responsible for leading user research initiatives that inform product development and enhance user experiences. You will collaborate closely with cross-functional teams to design and execute research studies, analyze findings, and present actionable insights to drive decision-making.Your expertise will guide our understanding of user needs and behaviors, enabling us to create innovative solutions that resonate with our audience. If you have a knack for understanding users and a passion for leveraging research to impact product strategy, we want to hear from you!

Join Chime as the Principal of Web Platform & User Experience, where you will lead the design and development of innovative web experiences that delight our users. Your expertise in web technologies and user-centered design will be instrumental in enhancing our platform, ensuring it is not only functional but also engaging and accessible.

Located in the vibrant city of San Francisco, Arine is an innovative healthcare technology and clinical services company dedicated to revolutionizing the way individuals receive safe and effective treatments tailored to their unique healthcare journeys.In the United States, improper medication usage leads to over $528 billion wasted annually due to errors, avoidable harm, and unnecessary hospitalizations. At Arine, we are transforming healthcare by addressing these critical issues with our advanced software platform (SaaS). Our approach integrates cutting-edge data science, machine learning, artificial intelligence, and deep clinical expertise to provide a patient-centered perspective on medication management. We create and deliver personalized care plans at scale for patients and their healthcare teams.Arine is dedicated to enhancing the lives of complex patients who significantly influence healthcare costs and have historically been challenging to reach. These patients often encounter a myriad of issues, including complex prescriptions involving multiple medications and providers, medication challenges associated with chronic diseases, and obstacles to accessing care. Supported by leading healthcare investors and collaborating with top healthcare organizations and providers, we provide recommendations and facilitate clinical interventions that result in significant health improvements and cost savings for our clients.Why Join Arine?Exceptional Team and Culture - Our shared mission fuels our passion and drives us to excel. We are committed to the innovation necessary to lead the market in medication intelligence.Making a Tangible Impact in Healthcare - We are saving lives and empowering individuals to achieve better health outcomes through our innovative solutions.

Role Overview Prosper is looking for a User Experience Researcher in San Francisco. This position focuses on studying user behavior and improving digital products. Research findings will help shape design choices and influence product direction. What You Will Do Conduct qualitative and quantitative research to understand user needs and behaviors Share insights that guide design and product decisions Work closely with product and design teams to enhance user satisfaction Support product innovation by providing actionable research findings Location This role is based in San Francisco, CA.

About Bounce...At Bounce, we are revolutionizing cloud storage for the physical world, starting with the most extensive global luggage storage network available. Our marketplace seamlessly connects travelers with over 30,000 small business locations worldwide, providing hyper-local short-term baggage storage solutions. With more locations globally than Burger King and more in New York City than Starbucks, we have proudly served over 3 million users and managed the storage of over 10 million bags, compensating small business partners with over $10 million in 2024 alone.Our dynamic and fast-paced team thrives on experimentation and innovation. We believe that rapid testing of new ideas allows us to adapt and grow effectively. If you're eager to contribute to a high-energy, collaborative environment where you can think big and create meaningful impacts, Bounce is the ideal place for you. Recognized as the fastest-growing travel company in the USA by Inc5000 in 2024, we are backed by prominent Silicon Valley investors, including Andreessen Horowitz, General Catalyst, and Sapphire. Learn more about Bounce's Series B funding here and our exciting expansion into Japan here.About the role...As the Senior Product Manager, Acquisition at Bounce, you will take charge of scaling our user acquisition product stack across SEO, AI discovery, paid marketing, and partnerships, all aimed at driving GMV growth. You will transform our growth strategy into data-driven product initiatives that enhance how users discover, activate, and re-engage with our storage solutions.Working closely with cross-functional teams in engineering, design, data, and marketing, you will lead experiments on our landing pages, conversion funnels, and geospatial user experiences to optimize conversion rates while customizing discovery experiences to local contexts. This pivotal, growth-oriented role is ideal for a product thinker passionate about experimentation, customer insights, and delivering results quickly.

At Discord, we empower over 200 million users to connect and engage in various activities, with a significant focus on gaming. Over 90% of our community immerses themselves in gaming, contributing to an impressive 1.5 billion hours spent playing a diverse array of titles on our platform each month. Discord is positioned at the forefront of the gaming industry's evolution, dedicated to enhancing the enjoyment and ease of interaction for users before, during, and after their gaming sessions.The Engagement organization at Discord is committed to elevating user engagement and fostering retention. Our aim is to ensure that as we attract new users, they find Discord indispensable in their daily routines. We focus on enhancing our core social systems, including voice chat and messaging, striving to implement repeatable strategies that enhance user interaction, particularly among desktop gamers and emerging mobile gaming audiences.We are seeking a seasoned Senior Product Design Manager to spearhead a team of designers focused on key strategic initiatives. You will oversee designers addressing challenges such as enhancing the discoverability and engagement of voice calls, creating social feedback loops that facilitate ongoing conversations, and upholding the world-class quality of Discord's foundational experiences.In your role as Senior Design Manager, you will independently guide your team within a specific domain, skillfully balancing strategic vision with hands-on leadership. You will collaborate closely with cross-functional partners in Product and Engineering to translate the Engagement strategy into delightful user experiences, while also nurturing your designers and sustaining Discord's high standards of excellence.

About CrunchyrollFounded by passionate fans, Crunchyroll is committed to delivering the rich art and culture of anime to a dedicated community. We proudly serve over 100 million anime and manga enthusiasts in more than 200 countries and territories, enabling them to connect with the stories and characters they love. Our offerings include online streaming, theatrical releases, gaming, merchandise, events, and more, all powered by the beloved anime content.Join our dynamic team and help us shape the future of anime!About the RoleAs the Senior Product Manager for Customer Experience Platforms, you will spearhead the introduction of innovative solutions to elevate our customers' experiences through automation and self-service options. Your role will involve collaborating with cross-departmental teams to identify challenges and design impactful product features and user stories. This position encompasses facilitating brainstorming sessions, drafting comprehensive product briefs, and delivering precise requirements for both technical and non-technical stakeholders. Utilizing data to steer the product roadmap and enhance performance will be pivotal to your success.You will partner with internal teams across Customer Experience, Legal, Product Management, Program Management, Engineering, and other departments to support vital initiatives and ensure seamless collaboration. Additionally, you will engage with third-party vendors that form part of our Customer Experience technology ecosystem.Manage a roadmap for both new and existing CX Technology tools, including our Help Center and AI chat platform.Develop and execute strategies to enhance customer satisfaction (CSAT) through improved self-service and Generative AI tools.Collaborate with diverse teams to identify business challenges and craft high-level product epics, features, and user stories.Conduct regular brainstorming and specification sessions to achieve consensus across departments and partner organizations.Draft detailed product briefs outlining the rationale and objectives for new programs.Provide clear product requirements that are easily comprehensible for both technical and non-technical audiences.Create user stories and acceptance criteria to realize your product strategy, working closely with Customer Service, Engineering, Program Management, Acquisitions, Legal, Finance, and Analytics.Serve as the primary contact for product-related inquiries, issues, and feedback, facilitating communication with partners and leadership.Oversee and prioritize the product backlog, addressing delivery hurdles or quality concerns.

Join Collective Health as a Senior Product Manager for Customer Experience, where you will lead innovative projects that enhance our customer interactions and drive satisfaction. You will be responsible for developing product strategies that align with customer needs while collaborating with cross-functional teams to deliver exceptional user experiences.

About the PositionWe are seeking a seasoned Product Manager to spearhead a transformative product experience centered around pain neuroscience. In this pivotal role, you will design an experience that encompasses insights on pain mechanisms, mindset techniques to empower users with confidence and safety, and skill development for everyday living. You will take charge of the strategic direction and execution within your product domain, driving growth while enhancing user engagement and therapeutic results.Who You AreYou possess a keen eye for detail, recognizing the nuanced frustrations and pleasures within products and user interactions.You proactively identify subtle user challenges in product experiences, often before they are highlighted in discussions.You are adept at formulating high-quality hypotheses about product experiences, even amidst uncertainty.Your predictions regarding the impact of changes on metrics are consistently accurate.When evaluating competing feature concepts, you can accurately discern which will provide greater value to customers.You strike a balance between delivering value quickly and adequately addressing customer needs when making scope decisions.You can select design solutions that are intuitively comprehensible and easily adoptable by users.Your understanding of product feature interconnections allows you to accurately anticipate customer workflows and the effects of design modifications.Your AchievementsPlay a crucial role in defining the product vision, strategy, and goals for this innovative treatment approach.Contribute to the establishment and execution of product development methodologies, particularly in rapid iteration.Collaborate with cross-functional teams to launch features, partnering closely with design, engineering, sales, marketing, and clinical teams throughout the process.Serve as the voice of your product team in direct interactions with executives and founders.Monitor usage analytics and assess the impact of launches on member experiences.Bear ultimate accountability for timely delivery of products that yield significant business results.

Join Airwallex as a Senior Product Manager, AI Developer ExperienceAt Airwallex, we are revolutionizing the way global businesses handle payments and finance. Our cutting-edge platform, built on proprietary technology, empowers over 200,000 businesses worldwide – including notable names like Brex, Rippling, Navan, Qantas, and SHEIN. We provide fully integrated solutions for everything from business accounts and payments to treasury management and embedded finance, all on a global scale.Founded in Melbourne and now boasting a team of over 2,000 innovative professionals across 26 offices globally, we are valued at US$8 billion and backed by renowned investors such as T. Rowe Price, Visa, Mastercard, and Sequoia. If you are eager to tackle the most ambitious projects of your career, we invite you to join our dynamic team.What We ValueWe seek builders with a founder-like mindset who are eager to create a genuine impact, accelerate their learning, and take ownership of their work. You will bring strong expertise and innovative thinking, driven by our mission and operating principles. You excel in fast-paced environments, make informed decisions, and possess a natural curiosity to explore and innovate.A collaborative spirit and humility are essential, as you transform innovative ideas into real products and ensure execution from start to finish. Leveraging AI, you will enhance productivity and solve challenges efficiently. Join us to tackle complex, high-visibility problems alongside exceptional teammates and advance your career in shaping the future of global banking.About the TeamOur Product team at Airwallex is dedicated to crafting customer-centric solutions that enable businesses to operate seamlessly, anytime and anywhere. We blend technical expertise with a profound understanding of our customers' needs to design and deliver intuitive, scalable products. As a team, we thrive on collaboration and innovation, constantly pushing boundaries to create extraordinary product experiences.Your RoleAs a Senior Product Manager in the Developer Experience team, you will be pivotal in crafting a world-class experience for our global developer community. Your role will involve identifying and implementing elegant solutions that simplify the complex environment developers work in, ultimately enhancing their ability to succeed.