Senior UX/Product Researcher - User Lifecycle

About StravaStrava is the ultimate app for active individuals, boasting a community of over 180 million athletes across more than 185 countries. More than just a fitness tracker, Strava is a platform where people come together to achieve their goals, from forming new habits to breaking personal records. Whether you're into cycling, running, or any other sport, Strava is your go-to app. Join us and embark on your journey with Strava today.Our mission is straightforward: to inspire people to lead their most active lives. We believe in the transformative power of movement to connect and propel individuals forward.About This RoleThe Research & Insights team at Strava is dedicated to guiding user-centered decision-making that drives our business and product innovation. We convert user signals into strategic insights, validating opportunities and creating experiences that empower our users to thrive, ensuring they remain loyal members of the Strava community.We are seeking a Senior UX/Product Researcher to spearhead the comprehensive research program for User Lifecycle. The User Lifecycle team is responsible for the entire Strava membership experience, from the first app download to lifelong community engagement. Your role will involve collaborating with cross-functional teams to conduct impactful research that informs product strategy and ensures decisions are grounded in data-driven insights. You will report directly to the Director of Research and Insights.What You’ll Do:Collaborate with stakeholders and the research team to identify, prioritize, and lead research initiatives that significantly impact company and product strategy, user satisfaction, and overall business outcomes.Lead high-impact research projects while working closely with cross-functional partners, including Design, Product Management, Data Science, Engineering, and Marketing.Identify optimal methods for sharing research insights, establishing trust-based relationships with colleagues to foster collaboration and innovation. You will influence cross-functional partners to act on research findings by providing clear, actionable recommendations and relevant business context.Embrace a diversity of perspectives while maintaining a strong personal viewpoint that effectively cuts through complexity.

About StravaStrava is the ultimate app for active individuals, boasting a community of over 180 million athletes across more than 185 countries. Our platform goes beyond merely tracking workouts; it fosters a collaborative environment where users can achieve personal milestones, establish new habits, and share their progress. Whether you're into running, cycling, or any other sport, Strava supports your journey. Join us and connect with fellow athletes to crush your goals and make every effort count. Start your journey with Strava today.Our mission is straightforward: to inspire individuals to lead their best active lives. We believe in the transformative power of movement to connect and propel individuals forward.The Research & Insights team at Strava plays a pivotal role in guiding user-centered decisions that drive business and product innovation. We convert insights into strategic actions by fostering audience understanding, validating opportunities, and designing experiences that empower our users to thrive and continuously choose Strava for all their fitness needs.We seek a Senior Researcher to spearhead the comprehensive research program for Progress Tracking & User Engagement. This vital function is central to Strava's mission—enhancing user experiences that enable our community to reach their athletic aspirations, engage with one another, and maximize their use of Strava. This role will also involve a focus on innovative AI-generated features and technologies, which are key priorities for our business growth. You will collaborate closely with cross-functional partners to conduct research that informs product strategy, ensuring that decisions are backed by data and valuable insights. You will report directly to our Director of Consumer Research.We operate under a flexible hybrid model, with a typical expectation of spending more than half your time on-site at our San Francisco office—three days each week.

About SunoAt Suno, we are revolutionizing the way original music is created and discovered. Our innovative platform features Suno Studio, a cutting-edge generative audio workstation, and Hooks, an exciting new method for creating and sharing captivating videos that bring music to life. Fueled by a leading music-creation model, our platform empowers individuals to turn their inspiration into music, making creativity accessible to all. With Suno, your ideas transform into sound, and every song is uniquely yours — allowing everyone to experience the joy of creation.Recognized as one of the fastest-growing AI startups globally, we are supported by prestigious investors including Menlo Ventures, Lightspeed Venture Partners, Matrix, NVentures, and Hallwood Media.Founded in 2023 by passionate Harvard alumni, Suno has already empowered over 100 million users to craft their original songs. In 2025, we successfully raised a $250 million Series C funding round to fuel our product innovation and accelerate our international expansion.About the RoleWe are seeking a dedicated Senior Qualitative UX Researcher to champion the voice of the user within Suno's diverse user base, particularly focusing on our power users and professional creators. In this role, you will delve into how musicians and serious creators engage with Suno, identifying what captivates them and what gaps need to be filled. You will collaborate closely with Product Managers, designers, and engineers, ensuring user feedback is integrated into product development from the ground up.As part of our agile teams, you will be responsible for planning, executing, and synthesizing research swiftly, aligning with the dynamic pace of our product organization. We value timely insights that can directly influence decision-making, so this opportunity is perfect for those who thrive in a high-ownership, fast-paced environment.Explore the song we created about this role: https://suno.com/s/6utW9leBXUGxAVqBWhat You’ll DoConduct comprehensive qualitative research — including interviews, usability tests, and diary studies — across mobile, web, and platform experiences.Create and distribute surveys that complement qualitative insights, providing necessary validation for research hypotheses.Work collaboratively with Product, Design, and Engineering teams to define research objectives, identify key learning goals, and quickly transform findings into actionable recommendations.Deliver research outcomes promptly to inform product development decisions.

About Us:At Grow Therapy, our mission is to be the trusted ally for therapists expanding their practices while ensuring patients can access exceptional care. Utilizing advanced technology, we operate a three-sided marketplace that empowers healthcare providers, enhances insurance payors, and serves patients effectively. In light of the rising levels of depression and anxiety, our commitment to accessibility has never been more crucial. Since our inception in February 2021, we have supported over 10,000 therapists and reached hundreds of thousands of clients nationwide. With over $178 million raised from reputable investors like Sequoia Capital and Transformation Capital, we are poised for significant growth. About the Role:As a Senior User Experience Researcher at Grow, you will play a pivotal role in shaping products that enhance mental health and overall well-being. We believe that meaningful research is essential for creating experiences that are not only user-friendly but also genuinely beneficial and centered around human needs.We seek an experienced User Experience Researcher who is adept at utilizing both qualitative and quantitative methods and thrives in fast-paced, ambiguous environments. You will collaborate closely with Product, Design, and Business teams to uncover insights that will guide strategy, inform design decisions, and improve user experiences.This opportunity is perfect for someone passionate about understanding user behavior, intrigued by the intersection of technology and mental health, and driven to advocate for users in impactful ways.What You’ll DoDesign and implement comprehensive research initiatives employing a variety of methodologies including interviews, usability testing, surveys, focus groups, and field studies.Collaborate with product and business teams to develop and prioritize research agendas.Conduct studies that reveal user behaviors and needs, ultimately enhancing product experiences.

Join Our Impactful TeamAt OpenAI, our UX Research team plays a pivotal role in shaping the future of AI technology. We are a dynamic group dedicated to bridging the gap between users, product innovation, and safety, ensuring that our advanced AI systems are designed with responsibility and genuine human needs in mind.Our insights are crucial in guiding product decisions at OpenAI. We collaborate closely with product managers, designers, engineers, and leadership, tackling complex challenges in rapidly evolving environments where best practices are still in the process of being established.This position is located in San Francisco, CA, and follows a hybrid work model, requiring three days in the office each week. Relocation assistance is available for qualified candidates.Your Role and Responsibilities:Conduct and implement quantitative research throughout the product lifecycle, from foundational insights to concept validation, prototyping, and usability assessments.Collaborate with cross-functional teams, including product managers, designers, engineers, and data scientists, to pinpoint high-impact areas where quantitative insights can significantly influence product strategies.Lead comprehensive, tailored studies that address both strategic and tactical inquiries, employing methodologies such as surveys, experimental designs, and behavioral data analysis.Translate intricate data findings into clear, actionable recommendations that foster alignment and drive decision-making across diverse teams.Utilize strong survey methodologies and statistical rigor to ensure research outcomes are valid, reliable, and ready for decision-making.Shape product strategy through effective cross-functional collaboration and compelling storytelling tailored for various audiences.Ideal Candidate Profile:5+ years of experience in user experience research, market research, data science, or related fields, with a strong emphasis on quantitative methods.Proficient in quantitative research techniques, including statistical analysis, experimental design, survey methodologies, and behavioral data assessment.Advanced data analysis capabilities utilizing tools such as SQL and Python.Exceptional communication skills, both written and verbal, with a proven ability to influence decision-making across all levels of an organization.Demonstrated experience leading impactful quantitative research projects that have significantly influenced product and design decisions.Familiarity with engaging senior stakeholders effectively.

Join amaehealth as the Head of Product Design & User Research, where your vision will shape the future of healthcare technology. In this pivotal role, you will lead a dynamic team that is dedicated to enhancing user experiences and driving innovation in product design.

About HandshakeHandshake is the premier career network tailored for the AI economy, connecting 20 million skilled professionals with over 1,600 educational institutions and 1 million employers, including every Fortune 50 company. Our platform empowers career discovery, recruitment, and skill enhancement, facilitating everything from freelance AI training opportunities to internships and full-time roles. Our unique value proposition has catalyzed exceptional growth, and we anticipate tripling our ARR by 2025.Why join Handshake now:Influence the evolution of careers in the AI landscape on a global scale, creating visible and meaningful impacts for your community.Collaborate closely with leading AI labs, Fortune 500 partners, and top-tier educational institutions.Become part of a team led by experts from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir, among others.Play a crucial role in building a rapidly expanding enterprise with substantial revenue potential.The RoleAt Handshake AI, we are innovating a new generation of human-data products—from expert annotation platforms to AI interviewers and seamless payment infrastructures—designed to streamline research and enhance model efficacy. As AI models advance, the need for specialized human input is surging, and Handshake is uniquely equipped to cater to this demand. We support career platforms at 92% of the top U.S. universities, giving us direct access to verified expert talent across diverse fields.We are seeking a strategic, impact-driven UX Researcher to help redefine the future of human data. In this role, you will contribute to the development of platforms utilized by real human experts to generate data for LLMs at leading AI labs.Your ResponsibilitiesLead comprehensive UX research initiatives that drive the development of Handshake AI's human data products, including expert onboarding processes, annotation workflows, evaluation tools, and internal operational systems.Monitor and analyze user sentiment, usability, and efficiency across systems to facilitate ongoing enhancements.Extract actionable insights from qualitative research and product analytics to inform design and strategic direction.Plan and execute both evaluative and generative research throughout the entire product lifecycle, from initial concepts to live applications.Provide swift, actionable insights that enhance user experience, product quality, and operational efficiency.

Role Overview Prosper is looking for a User Experience Researcher in San Francisco. This position focuses on studying user behavior and improving digital products. Research findings will help shape design choices and influence product direction. What You Will Do Conduct qualitative and quantitative research to understand user needs and behaviors Share insights that guide design and product decisions Work closely with product and design teams to enhance user satisfaction Support product innovation by providing actionable research findings Location This role is based in San Francisco, CA.

Join GoodLeap as a Senior UX Designer and lead the charge in creating exceptional user experiences that resonate with our clients and their customers. In this pivotal role, you will collaborate with cross-functional teams to design intuitive interfaces and drive design strategies that enhance user satisfaction.

Join Notion as a User Researcher focused on Growth and play a pivotal role in shaping the future of our product. You will be responsible for conducting user research, analyzing user feedback, and translating insights into actionable recommendations that drive product development and enhance user experience. Collaborate closely with cross-functional teams to ensure our growth strategies are informed by real user needs and behaviors.

Role Overview The Senior Product Manager for Guest Lifecycle & Loyalty shapes how guests interact with our brand and deepens their connection over time. This role focuses on improving guest experiences and building loyalty programs that keep people coming back. What You Will Do Lead cross-functional teams to design and launch strategies that strengthen guest relationships Develop and refine loyalty initiatives based on customer behavior and market insights Ensure loyalty programs remain effective and engaging as needs evolve Location San Francisco

We are seeking a passionate and experienced User Research Manager to join our dynamic team at Plaud in San Francisco. In this pivotal role, you will be responsible for leading user research initiatives that inform product development and enhance user experiences. You will collaborate closely with cross-functional teams to design and execute research studies, analyze findings, and present actionable insights to drive decision-making.Your expertise will guide our understanding of user needs and behaviors, enabling us to create innovative solutions that resonate with our audience. If you have a knack for understanding users and a passion for leveraging research to impact product strategy, we want to hear from you!

Change.org is seeking a Senior Product Manager, Lifecycle, based in the USA. This position reports to the VP of Product and centers on developing personalized lifecycle systems. The main goal is to help first-time signers connect more deeply with the platform and champion causes that matter to them. Role overview This role focuses on building and refining lifecycle infrastructure to support campaigns at scale. The Senior Product Manager will lead efforts to personalize user journeys, ensuring that new signers remain engaged and motivated to participate in advocacy efforts. What you will do Lead improvements to lifecycle infrastructure to support large-scale campaigns. Design and manage an experimentation program, including a structured testing calendar, AI-powered workflows, and hypotheses tied to user lifecycle stages. Advance lifecycle data analytics and reporting, providing actionable insights on engagement, activation, and retention to the Lifecycle Management team and cross-functional partners. Integrate AI features into lifecycle programs, set performance benchmarks, and guide ongoing improvements. Build strong partnerships across product, engineering, data science, design, and marketing to develop new product ideas. About Change.org Change.org is a global platform for civic engagement, reaching over 100 million people each year. The organization is expanding its core platform to help individuals become effective civic leaders. A new initiative aims to highlight the 80% of issues that unite people at local and national levels, mobilizing advocacy for shared solutions. Change.org combines technology and social impact to strengthen democracies worldwide, using advanced AI tools to amplify individual voices and encourage collaborative political action.

Superhuman embraces a dynamic hybrid work model, combining focused individual time with in-person collaboration that nurtures trust, innovation, and a robust team culture.About SuperhumanSuperhuman, now incorporating Grammarly, is an AI productivity platform dedicated to unleashing the superhuman potential in every individual. Our suite of applications seamlessly integrates with over 1 million tools and websites, providing solutions like Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that understands context and offers support automatically. Established in 2009, Superhuman empowers more than 40 million users, 50,000 organizations, and 3,000 educational institutions globally to eliminate busywork and concentrate on what truly matters. Discover more at superhuman.com and explore our values here.The OpportunityJoin the Go team, responsible for Superhuman's AI assistant and agent platform, transforming AI into a proactive, connected feature integrated within the Superhuman ecosystem. Go transcends standalone chat, embedding assistive AI directly into the tools users already employ, thereby connecting with over 1 million applications and enterprise systems, enhancing the agent ecosystem, and turning AI investments into tangible ROI.We are looking for a Staff User Researcher to shape the future of Go, focusing on delivering significant value to knowledge workers, scaling across Superhuman Mail, Grammarly, Coda, and partner agents, and establishing a differentiated, enterprise-ready AI layer.In this impactful position, you will lead foundational and strategic research that influences Go’s long-term vision, collaborating with executive and cross-functional leaders to prioritize critical opportunities and define the business unit's research strategy while advancing AI-native research practices, including utilizing our platform and other innovative tools to enhance our workflows.Your responsibilities will include:Conducting exploratory and evaluative research to inform the strategy and roadmap for the Go platform.Identifying key user and business questions in a rapidly evolving AI landscape.Collaborating with executive and cross-functional leaders to translate insights into clear product direction.Converting complex findings into compelling narratives that guide decision-making.

At Superhuman, we embrace a hybrid working model that allows for both focused individual work and collaborative in-person meetings, fostering a culture of innovation, trust, and teamwork.About SuperhumanGrammarly is now a part of Superhuman, an AI-powered productivity platform dedicated to unlocking the superhuman potential within everyone. Our suite of applications seamlessly integrates with over a million tools and websites, offering solutions like Grammarly’s writing enhancement, Coda’s collaborative workspaces, Mail’s inbox management, and Go, our proactive AI assistant that understands context and provides automatic assistance. Since our founding in 2009, we have empowered over 40 million individuals, 50,000 organizations, and 3,000 educational institutions around the globe to eliminate tedious tasks and focus on what truly matters. Discover more at superhuman.com and learn about our values here.At Superhuman, we prioritize a human-centered approach, believing that AI should enhance human capabilities. Our success is measured not just by business metrics but also by the value we deliver to our users. We design with empathy, elevate human potential, and ensure our users' voices are at the forefront of our development efforts.The OpportunityThe Go team is responsible for Superhuman’s AI assistant and agent platform, aiming to make AI proactive and integrated throughout the Superhuman ecosystem. Our goal is to move beyond isolated chat applications, providing assistive AI directly within the tools our users already utilize, thereby connecting over a million applications and enterprise systems and maximizing the return on our AI investments.We are looking for a Staff User Researcher to shape the future of Go, focusing on how it delivers significant value to knowledge workers, scales across Superhuman Mail, Grammarly, Coda, and partner agents, and evolves into a differentiated, enterprise-ready AI layer.In this impactful role, you will spearhead foundational and strategic research that will influence Go’s long-term vision. You will work closely with executive and cross-functional leaders to identify key opportunities and define the research strategy of the business unit while advancing AI-centric research practices using our own platform and other innovative tools.

Join our innovative team at intangible.ai as a Product UX Designer, where you'll play a crucial role in shaping user experiences for cutting-edge AI products. You will collaborate closely with product managers and engineers to design intuitive interfaces that enhance user satisfaction and engagement. Your expertise will guide our design process from concept through execution, ensuring that our products are not only functional but also delightful to use.

About DescriptDescript is a pioneering, AI-driven collaborative platform designed to simplify video creation, editing, and sharing for everyone. Our mission is to empower teams to edit videos effortlessly and provide powerful tools for our dedicated video teams.As a product-focused and customer-centric organization, we prioritize craftsmanship, speed, and clarity in thinking. User research is integral to our process, helping us understand our users deeply and enabling teams to cultivate better product intuition, ultimately leading to superior products for our customers.About the RoleWe are seeking a Lead UX Researcher to influence product decisions and establish user research practices throughout Descript.In this senior individual contributor role, you will take ownership of complex problem spaces from inception to conclusion, while also enhancing how teams connect with users by providing improved tools, systems, and practices. This encompasses foundational and ethnographic research, enhancing our methods of synthesizing and disseminating insights, and empowering PMs and designers to conduct high-quality research independently.Descript caters to a diverse array of creators and enterprises, each with unique workflows and objectives. This position is crucial for fostering a deep understanding of our users and ensuring that this understanding consistently informs product decisions.If you are enthusiastic about joining a customer-focused culture, driving impactful research, and amplifying its influence across a product organization, we would love to connect with you.

Employee Applicant Privacy NoticeAbout Us:Join us in reshaping the future of personal finance. At SoFi, we are committed to transforming how individuals engage with their financial well-being. As a cutting-edge financial services provider and national bank, we employ state-of-the-art, mobile-first technology to empower our vast membership base in achieving their financial aspirations. Our mission is clear: to lead the industry through an unparalleled evolution while remaining steadfast in our core values that guide us daily. We invite you to invest in your career and the financial landscape with us.Join Our Team: We are seeking a talented Senior UX Researcher to play a critical role in defining our product strategy and facilitating user-centric decisions across the organization. At SoFi, our focus is on enabling our members to attain financial independence through a diverse array of products, including credit score monitoring, banking services, investing, credit cards, personal loans, student loans, home loans, and beyond.

About Bounce...At Bounce, we are revolutionizing cloud storage for the physical world, starting with the most extensive global luggage storage network available. Our marketplace seamlessly connects travelers with over 30,000 small business locations worldwide, providing hyper-local short-term baggage storage solutions. With more locations globally than Burger King and more in New York City than Starbucks, we have proudly served over 3 million users and managed the storage of over 10 million bags, compensating small business partners with over $10 million in 2024 alone.Our dynamic and fast-paced team thrives on experimentation and innovation. We believe that rapid testing of new ideas allows us to adapt and grow effectively. If you're eager to contribute to a high-energy, collaborative environment where you can think big and create meaningful impacts, Bounce is the ideal place for you. Recognized as the fastest-growing travel company in the USA by Inc5000 in 2024, we are backed by prominent Silicon Valley investors, including Andreessen Horowitz, General Catalyst, and Sapphire. Learn more about Bounce's Series B funding here and our exciting expansion into Japan here.About the role...As the Senior Product Manager, Acquisition at Bounce, you will take charge of scaling our user acquisition product stack across SEO, AI discovery, paid marketing, and partnerships, all aimed at driving GMV growth. You will transform our growth strategy into data-driven product initiatives that enhance how users discover, activate, and re-engage with our storage solutions.Working closely with cross-functional teams in engineering, design, data, and marketing, you will lead experiments on our landing pages, conversion funnels, and geospatial user experiences to optimize conversion rates while customizing discovery experiences to local contexts. This pivotal, growth-oriented role is ideal for a product thinker passionate about experimentation, customer insights, and delivering results quickly.

At Discord, we empower over 200 million users to connect and engage in various activities, with a significant focus on gaming. Over 90% of our community immerses themselves in gaming, contributing to an impressive 1.5 billion hours spent playing a diverse array of titles on our platform each month. Discord is positioned at the forefront of the gaming industry's evolution, dedicated to enhancing the enjoyment and ease of interaction for users before, during, and after their gaming sessions.The Engagement organization at Discord is committed to elevating user engagement and fostering retention. Our aim is to ensure that as we attract new users, they find Discord indispensable in their daily routines. We focus on enhancing our core social systems, including voice chat and messaging, striving to implement repeatable strategies that enhance user interaction, particularly among desktop gamers and emerging mobile gaming audiences.We are seeking a seasoned Senior Product Design Manager to spearhead a team of designers focused on key strategic initiatives. You will oversee designers addressing challenges such as enhancing the discoverability and engagement of voice calls, creating social feedback loops that facilitate ongoing conversations, and upholding the world-class quality of Discord's foundational experiences.In your role as Senior Design Manager, you will independently guide your team within a specific domain, skillfully balancing strategic vision with hands-on leadership. You will collaborate closely with cross-functional partners in Product and Engineering to translate the Engagement strategy into delightful user experiences, while also nurturing your designers and sustaining Discord's high standards of excellence.