Senior Training Specialist

About Zopa Zopa began in 2005 as the UK’s first peer-to-peer lending platform. In 2020, Zopa Bank launched, building on that foundation with a focus on customer feedback and a mission to put people at the center of banking. Zopa aims to help customers reach their goals and reshape how finance works. Learn more at Zopa.com. The team’s achievements have earned industry recognition and a place among the top three Most Loved Workplaces in the UK. Role Overview The Senior Training Associate - Operations joins the Operations Training and Development team, reporting to the Operations Training Manager. This role works closely with colleagues to design and deliver training programs for both onshore and offshore teams. The goal: equip Zopians with the skills and knowledge to excel in their roles and provide strong customer service. What You Will Do Design and deliver engaging training programs for operations teams Collaborate with a dedicated team to enhance the training landscape Support both onshore and offshore employees in developing key skills Drive training initiatives that support the company’s overall success What We Look For Experience in designing and delivering training for operations or customer service teams Ability to foster employee growth and enhance skill sets Interest in supporting team members to succeed in their roles Comfort working in a collaborative team environment For a closer look at life at Zopa, follow @zopalife on Instagram.

Relay is revolutionizing the logistics landscape for the digital age. With a landmark logistics Series A funding of $35 million from leading deep-tech investors Plural, whose portfolio includes advancements in fusion energy and space exploration, Relay is outpacing 99.98% of venture-backed startups in terms of growth. We are on a mission to build an exceptionally talented team, the most skilled in the logistics sector.Our Mission is to eliminate friction in commerce. High delivery costs currently impose an invisible tax on e-commerce, shaping what can be marketed online and restricting participation. We envision a future where goods move freely among individuals, creating a seamless and inclusive online shopping experience.THE TEAM• A close-knit group of approximately 110 individuals, with over 50% specializing in engineering, product development, and data analysis.• More than 45 advanced degrees in disciplines such as computer science, mathematics, and operations research.• We analyze and predict thousands of data points for every parcel we manage.• A culture that thrives on first principles thinking, fast feedback cycles, and continuous experimentation.About the RoleAs we expand our network of over 600 pitstop partners across the UK, each partner requires careful onboarding, consistent performance monitoring, coordination with our Middle Mile operations, and support during challenges. Currently, much of this knowledge is held informally, relying on manual processes and ad-hoc solutions that do not scale.This position aims to transform these processes. You will oversee the systems aspect of our Pitstop operations: determining optimal procedures, designing scalable infrastructures, and collaborating with product and engineering teams to implement solutions. Your role will not merely involve problem analysis but also executing lasting fixes that can handle tenfold growth.We seek a candidate skilled in systems thinking, capable of clear communication, and proficient in driving projects to completion. Experience in a dynamic operations or strategy role is essential, as is the ability to engage effectively with engineers.

Role overview Checkout.com is seeking a Senior Associate to join the Revenue and Billing Operations team in London. This role centers on refining revenue processes and ensuring billing operations remain accurate and timely. The Senior Associate partners with teams across the business, using analytical skills to enhance workflows and help meet financial targets. What you will do Improve revenue processes with a focus on accuracy and efficiency Manage billing operations to maintain correctness and meet deadlines Work closely with colleagues from different departments to support financial outcomes Use analytical approaches to address and resolve operational issues Requirements Keen attention to detail Track record of effective problem-solving Experience working well with others Drive to achieve high-quality work

About FaireFaire is a revolutionary online wholesale marketplace founded on the principle that local is the future. Independent retailers worldwide are generating more revenue than giants like Walmart and Amazon combined, yet they remain relatively small compared to these corporate behemoths. At Faire, we harness the power of technology, data, and machine learning to unite this vibrant community of entrepreneurs globally. Imagine your favorite local boutique — we empower them to discover and showcase exceptional products from around the world in their shops. By providing the right tools and insights, we aim to level the competitive landscape, enabling small businesses everywhere to thrive against big box and e-commerce competitors.By fostering the growth of independent businesses, Faire contributes positively to local economies on a global scale. We are on the lookout for intelligent, resourceful, and passionate individuals to join us in driving the shop local movement. If you share our belief in community, we invite you to become part of ours.About this roleWe are seeking a Senior Associate for Strategy & Operations to play a crucial role in steering informed, data-driven decisions across our international operations. In this position, you will utilize a unique blend of analytical skills, strategic insight, and execution to spearhead growth for our business.As an integral member of the International Strategy team, you will have the opportunity to lead high-impact projects from inception to conclusion. Collaborating cross-functionally with Product, Sales, Operations, Marketing, and Finance teams, you will contribute to our strategic roadmap by deriving insights and translating them into actionable initiatives.This position suits individuals who thrive as impactful contributors in a dynamic, collaborative, and data-centric environment, with the chance to engage with various functional teams.This role is based in our London, UK office (3 days in the office).

About General AtlanticGeneral Atlantic is a premier global investor with over 45 years of experience, dedicated to providing both capital and strategic support to more than 830 companies worldwide. Founded in 1980, we remain steadfast partners to visionary entrepreneurs and investors aiming to build dynamic businesses and generate long-term value. We believe in the transformative potential of entrepreneurs and adopt a collaborative global approach, leveraging our sector-specific expertise, long-term investment horizon, and deep understanding of growth drivers to foster and scale innovative companies across the globe. With approximately $123 billion in assets under management and a team of over 900 professionals across 20 countries, General Atlantic is committed to a diversified investment strategy that includes Growth Equity, Credit, Climate, and Sustainable Infrastructure initiatives. For further details, please visit: www.generalatlantic.com.Position OverviewWe are looking for a dedicated Senior Associate to join our Global Treasury team. The successful candidate will provide essential support in treasury operations to our global treasury team and controllers in Europe and Asia. This role emphasizes accurate payment execution, strong internal controls, and effective governance of treasury systems.The ideal candidate will possess a blend of capital markets or banking experience, coupled with strong operational discipline and hands-on expertise with Kyriba. Precision, strong cross-border coordination skills, and the ability to navigate a multi-entity, multi-currency landscape are essential for success in this role.Key ResponsibilitiesTreasury Operations & PaymentsExecute and manage domestic and cross-border payments across various currencies and jurisdictions.Collaborate closely with European and Asian fund controllers to facilitate capital calls, distributions, investments, and operational expenses.Support the treasury team with global cash and investment reporting and analysis.Ensure compliance with internal policies regarding payment approvals and documentation.Bank Account ManagementOversee the coordination of bank account openings, closures, and maintenance across multiple jurisdictions.

Role Overview Anduril Industries is hiring an Operations and Logistics Associate in London. This role focuses on supporting smooth supply chain operations and effective logistics management across the organization. The position involves working closely with multiple teams to improve processes, keep inventory records accurate, and help deliver on operational goals that support Anduril’s mission.

Join Deel as a Fulfilment Operations Associate and play a crucial role in our logistics and fulfilment processes. This position requires a detail-oriented individual who can streamline operations and enhance customer satisfaction by ensuring timely and accurate order fulfilment. You will work closely with various teams to improve workflows and optimize our fulfilment strategy.

Join our dynamic team at sequence as a Senior Revenue Associate in London, where you will play a crucial role in driving revenue growth and optimizing financial processes. This position offers the opportunity to work in a fast-paced, collaborative environment where you can make a significant impact on our business operations.

Be part of a dynamic and innovative e-commerce startup that's revolutionizing logistics with Bezos.ai. Our Fulfilment-as-a-Service (FaaS) platform empowers online sellers to enhance their delivery efficiency, reduce costs, and promote sustainability, creating a more level playing field against larger retailers. We serve as the unseen force behind exceptional delivery experiences, linking online stores with premier fulfillment centers and logistics partners, ensuring flawless order dispatch. Join us in our quest to provide seamless fulfillment solutions to thousands of expanding brands across over 16 countries.About the Role:This entry-level position is perfect for a motivated, inquisitive graduate eager to learn rapidly and make a significant impact. As a Business Operations Associate, you will play a crucial role in our daily operations, ensuring timely order deliveries and customer satisfaction.Your Responsibilities:• Take charge of daily operations: Collaborate closely with warehouses, couriers, and our internal teams to ensure timely order dispatch and swift issue resolution.• Get involved directly: Visit fulfillment centers across the UK to understand operational processes from packing to loading.• Identify opportunities for improvement: Analyze trends in operational challenges, delve into data, and propose enhancements to our tools and processes.• Advocate for our customers: Ensure our e-commerce sellers receive the necessary support and satisfaction, particularly when issues arise.• Monitor performance metrics: Assist in setting and tracking KPIs to evaluate our performance and identify areas for improvement.Application Process:1. Engage in a 30-minute introductory chat with the Bezos Ops team to share your motivations.2. If we identify a mutual fit, you'll receive an analytical data exercise (2-3 hours) to complete before the next discussion.3. In a subsequent 30-minute call with our Ops team and founder, present your findings and recommendations.4. Successful candidates will receive an offer.Requirements:A passion for startups and a desire to understand the inner workings of one.Curiosity and analytical skills with a knack for problem-solving; data is your ally.Excellent communication skills, demonstrating clarity, friendliness, and confidence with both warehouse personnel and executives.A proactive approach; you take initiative and drive results.Willingness to travel to warehouses (expenses covered).A vibrant personality that makes collaboration enjoyable.Benefits:Become part of a high-profile startup experiencing rapid growth.Opportunity to shape your role and influence company direction.Work in an environment that fosters innovation and flexibility.

Role overview Lightdash is looking for an Operations Associate in London. The role centers on making daily operations run more smoothly. Working across teams, the Operations Associate will help refine internal processes and support dependable service delivery. There is a strong focus on finding ways to improve workflows and seeing those changes through. What you will do Collaborate with multiple departments to improve and standardize operational processes Support efforts to deliver services efficiently and reliably Help put in place practices that strengthen how Lightdash operates Location This role is based in London.

About 9fin9fin is an innovative AI platform revolutionizing the global debt markets, which is the world’s largest asset class, exceeding $145 trillion.Despite the vastness and critical nature of debt markets, they often rely on disjointed data sources, PDFs, and manual processes. 9fin is transforming this fragmented infrastructure through a unified platform that consolidates proprietary credit data, provides in-depth analysis, and optimizes high-value workflows across international markets.Currently, 9fin supports over 300 prestigious institutions globally, including top banks, asset management firms, private equity companies, legal firms, and advisory services. With rapid growth in the US and exceptional client retention driven by robust workflow integration, our company is experiencing remarkable expansion.At this pivotal moment, with a strong product-market fit and significant global demand, 9fin is poised to become the leading platform for debt markets worldwide.The OpportunityWe are seeking an AI Operations Associate to facilitate the integration of AI into daily operations at 9fin, while also supporting cross-departmental initiatives aimed at enhancing company efficiency.This role is a crucial component of our company-wide approach to AI experimentation and adoption, ensuring teams can utilize AI tools safely, confidently, and effectively to generate measurable results.As AI adoption matures within 9fin, we anticipate this role will evolve, potentially expanding into an enablement function, deeper automation responsibilities, or a more strategic operational role. We are looking for a candidate enthusiastic about this dynamic environment and eager to grow alongside it.Your ResponsibilitiesEvery day will present new challenges, but here’s a glimpse of your tasks:Promote AI Adoption: Identify opportunities to automate, streamline, or enhance workflows in alignment with our AI adoption strategy.Assess and Implement AI Tools: Assist in the discovery, testing, rollout, and adoption of AI tools, including light configuration and automation as necessary.Collaborate for Responsible Implementation: Work with IT, InfoSec, HR, and relevant teams to ensure the proper rollout of tools with clear processes, training, and feedback mechanisms.Enhance AI Capabilities through Training: Design and deliver engaging training sessions that are relevant to various roles, making it easy for teams to incorporate AI into their workflows.Facilitate Knowledge Sharing: Organize lunch-and-learn sessions and other initiatives to promote cross-team learning.

Join the Airwallex Team as an Issuing Risk Operations AssociateAt Airwallex, we are redefining the financial landscape for global businesses through our unique, integrated payments and financial platform. Serving over 200,000 businesses worldwide, including renowned names like Brex, Rippling, Navan, Qantas, and SHEIN, our solutions encompass everything from business accounts and payments to spend management and treasury.Founded in Melbourne and now a team of over 2,000 innovative professionals across 26 offices globally, we are valued at US$8 billion and backed by prestigious investors such as T. Rowe Price, Visa, and Sequoia. If you are eager to take on exciting challenges and make a significant impact in the fintech space, we want you on our team.What We ValueWe seek builders with entrepreneurial spirit who are driven by a desire for impact and ownership. You should possess relevant expertise and the ability to think critically. Our ideal candidate is curious, exercises good judgment, and balances speed with thoroughness in decision-making.Collaboration and humility are key attributes, as is the ability to transform innovative ideas into tangible products while efficiently utilizing AI to enhance productivity. Join us in addressing complex challenges alongside exceptional teammates while advancing your career in a groundbreaking industry.About the Operations TeamOur Operations team is crucial for maintaining the efficiency and effectiveness of our services. We focus on optimizing workflows, enhancing operational efficiency, and delivering outstanding customer support. Through best practices and streamlined operations, we contribute to the company's growth and uphold our service standards.Your RoleAs an integral member of our Issuing Risk Operations team, you will play a pivotal role in our global risk control framework. We seek a proactive operator who excels in navigating complexities and implementing effective solutions.

Join Alo Yoga as an Operations Associate on a fixed-term contract based in Battersea, London. In this dynamic role, you will support the operational excellence of our retail locations, ensuring a seamless experience for our customers and team members alike. Your responsibilities will include inventory management, assisting in daily operations, and contributing to an inspiring and efficient work environment.

Corgi Insurance is an AI-driven insurance carrier focused on serving technology startups. With $108 million in funding and a license to operate, the company is expanding its London office and building out operations across the EU and UK. Role overview The Operations Associate joins a growing team in London, working directly with the VP of Operations and senior leaders. This is a broad, hands-on position that supports daily office needs and helps scale Corgi’s presence throughout Europe. The role covers a wide range of tasks as the company grows new entities and expands its footprint. Main responsibilities Manage organizational and administrative work, with a focus on supporting EU expansion. Take on a variety of generalist duties across the startup and new business units. Own assigned projects from start to finish, solving problems independently and escalating only when necessary. Support daily office operations and contribute to ongoing expansion efforts. What we value High motivation and energy, with a collaborative mindset. Willingness to handle a range of responsibilities and pitch in wherever needed. Comfort working through ambiguity and juggling multiple tasks in a startup environment. Clear, trustworthy communication and a commitment to transparency. Drive to make a genuine impact, not just build a resume. How we work Quick decision-making and a bias toward action over perfection. Expect some periods of high intensity, balanced with steadier times. Team members bring solutions along with challenges; healthy competition is encouraged. This position suits those who want to build and shape something meaningful. Behaviors that do not fit Office politics, blame-shifting, or gossip. Taking constructive feedback personally. Creating inefficiencies rather than streamlining processes. Missing commitments or deadlines. Additional details Role is based in London, with on-site or hybrid options. Strong emphasis on EU and UK expansion. Base salary: £55,000 to £90,000, plus equity. To apply, send a CV to sergio@corgi.com.

Operations Associate - German, Italian, Spanish, French, Chinese SpeakingRole OverviewJoin viagogo, the world's leading ticket marketplace, where we provide fans with unparalleled access to the most exciting events in sports and live entertainment through our cutting-edge online platform. Our commitment to choice, convenience, and consumer protection empowers individuals to confidently buy and sell tickets for events across the globe. As a market leader in our industry, we are among the fastest-growing e-commerce companies, operating in nearly 60 countries.We are in search of driven, intelligent, and talented individuals to support our business expansion. This role serves as an excellent entry point for recent graduates looking to launch their careers in a dynamic multinational internet company with a start-up spirit.As an Operations Associate, you will gain hands-on experience across critical operational areas, learning the intricacies of executing operations within an e-commerce environment. You will take on key responsibilities within your assigned operational department, identifying and resolving critical business challenges as we scale. Expect to learn rapidly on the job and become a valuable team contributor within months.This position also offers a unique chance to collaborate directly with senior executives, gaining insights from some of the most experienced leaders in the industry. High-performing individuals can anticipate moving into managerial roles within 24 months and leading a department within 3-4 years.This role is based in London, UK, and offers a competitive salary reflective of the tech start-up sector, alongside a vibrant team culture, an engaging work environment, and fantastic career growth potential.Key Responsibilities:Perform a variety of operational tasks related to logistics, ticket inventory management, website data management, and customer care, including:Mastery of bespoke internal software tools tailored to support operational departmentsFull ownership of operational functions in a specific area (e.g., country/regional responsibility) to enhance accountabilityIdentifying and troubleshooting operational issues as they arise, requiring strong domain and cross-functional knowledgeProactively identify and implement improvements to enhance internal process efficiencyDesired Skills and Attributes:Highly organized and dependable with meticulous attention to detailStrategic thinker with robust problem-solving capabilitiesCreative, curious, and optimistic, with a keen eye for opportunities

At Suade Labs, we specialize in providing intelligent, data-driven, and scalable SaaS solutions tailored for the financial industry. Our innovative platform empowers clients to achieve regulatory reporting compliance, extract profound business insights, and seamlessly adapt to shifting regulatory landscapes.We are on the lookout for a motivated Product Operations Associate to enhance the effectiveness and scalability of our product operations. In this pivotal role, you will contribute to the seamless execution of product management processes, tools, and communications across various teams. This opportunity is ideal for individuals at the outset of their careers, offering valuable exposure to product operations, delivery workflows, and cross-functional collaboration within a dynamic RegTech environment.Your collaboration will be essential with Product Managers, Engineering, Design, and Commercial teams to bolster product processes, facilitate efficient delivery, and ensure clarity regarding product activities and priorities.Suade Labs proudly stands as an equal opportunity employer. We welcome applications from all qualified candidates without discrimination. Please note that we are unable to provide visa sponsorship for this position.

Corgi Insurance, an AI-driven insurance provider focused on tech startups, is building out its London team. With $108 million in funding and a licensed carrier status, the company is expanding across the EU and UK. The London office is central to this growth, launching new entities and scaling operations. Role overview The Strategic Operations Associate works closely with the VP of Operations and senior leaders. This role covers a wide range of responsibilities, supporting the daily running of the London office and helping drive EU expansion. Flexibility is key: the work includes both organizational and administrative tasks, as well as stepping in wherever operational support is needed. Ad-hoc projects and generalist duties are common, especially as new entities launch. What you will do Manage organizational and administrative work, especially for EU expansion. Take on a variety of generalist tasks across the startup and new entities. Own assigned responsibilities, escalating issues only when necessary. Support operational needs for both the office and ongoing expansion projects. What we look for High energy and drive to succeed in a startup setting. Team player with a low ego, ready to pitch in on any task. Comfortable with ambiguity and working without a set playbook. Trustworthy and reliable, with strong communication skills for transparency and collaboration. Results-focused, aiming to deliver outcomes rather than just build a resume. Work culture Decisions happen quickly, and action is valued over perfection. Busy periods can be intense, but the team keeps up momentum even during quieter times. Team members are expected to bring solutions along with challenges, and internal competition helps raise the bar. This role suits those who want to build and contribute meaningfully, not those seeking an easy ride. Behaviors that don’t fit Office politics, blame-shifting, or gossip. Taking constructive feedback personally instead of learning from it. Adding unnecessary complexity instead of simplifying processes. Missing commitments or deadlines. Compensation and details Role based in London, with on-site or hybrid options. Strong focus on EU and UK expansion. Base salary: £55,000 to £90,000, plus equity opportunities. Compensation reflects ownership and initiative, not just experience. How to apply Send your CV to sergio@corgi.com. Corgi Insurance is interested in hearing from those who see a fit with this description.

The Global Public Sector (GPS) team at ScaleAI is rapidly expanding as we strive to develop dependable AI systems for governments worldwide. This endeavor represents one of the most ambitious and impactful challenges of our era, and we are on the lookout for talented, mission-driven operators to join our team. We are seeking a Business Operations & Strategy Associate to facilitate crucial initiatives across GPS product development, engineering, sales, marketing, and core operations. The ideal candidate is a highly analytical generalist who thrives in dynamic environments, adept at transitioning between strategic problem-solving and hands-on execution to enhance daily operations. No task is too insignificant if it contributes to our impact. Your Responsibilities: Assist in establishing the team’s core operational rhythms and strategic planning activities, including structuring inputs for business reviews, planning cycles, deep dives, and offsite meetings to enable clear decision-making and effective execution. Collaborate with functional leaders to monitor and validate OKRs and key performance metrics, aiding teams in transitioning from goals to measurable results. Lead the preparation for team All Hands by crafting narratives, simplifying complex work into concise updates, and ensuring accountability for commitments. Work closely with Sales Operations on forecasting and pipeline reviews to enhance predictability and drive more cohesive execution across the go-to-market team. Partner with Product Managers and Product Operations to align roadmap decisions with delivery capacity, operational constraints, and downstream implications. Identify and resolve cross-functional operational gaps by structuring solutions and driving implementation when ownership or processes are unclear. Preferred Qualifications: A strong inclination for diving into data, applying first principles thinking, and iterating swiftly to achieve results. A results-oriented mindset, with a proven track record of being resourceful when it matters most. A collaborative spirit and low ego; eager to work alongside intelligent, humble colleagues and do whatever is necessary to ensure team success. An approachable interpersonal style, effective in interactions ranging from in-depth technical discussions with engineers to polished communications with executives. Demonstrated ability to cultivate high-trust relationships across diverse organizational levels. Experience in product or project management, successfully guiding projects from inception to launch. Exceptional qualitative and quantitative analytical capabilities.

Join Us in Revolutionizing the Supply Chain for Secondhand Fashion!The fashion sector generates over 100 billion garments annually, with a staggering 60% ending up in landfills due to a broken supply chain. At Fleek, we're on a mission to change this narrative by making secondhand fashion the first choice.We are building a robust infrastructure that supports the global secondhand clothing trade through our B2B marketplace and advanced AI systems, facilitating the digitization of the supply chain.With Fleek, vintage stores, online resellers, and retail buyers can source graded secondhand inventory directly from wholesalers and rag houses across various countries. Our AI model, FleekSort, streamlines the grading, pricing, and categorization of items using just a photo, transforming an opaque trade into a structured and searchable global inventory.Since our inception in 2022, we've saved over 9 million items from landfills and have seen tremendous growth, raising approximately $50 million from top investors such as a16z, Y Combinator, and Burda Principal Investments. Our advisors hail from renowned platforms like Depop, Shopify, and Postmates.Currently, we cater to thousands of resellers and retailers across the UK, Europe, and the US. As the secondhand fashion market is projected to reach $350 billion by 2027, Fleek is poised to be the AI-driven backbone for global secondhand commerce.If you're passionate about making a difference and want to work in a fast-paced environment, we want to hear from you!About the RoleWe're looking for a dedicated individual to oversee operations within our London office, focusing on people operations, workspace management, and fostering a vibrant team culture.In this hands-on position, you'll ensure that our rapidly growing team of around 20 in London (part of a 100-person global workforce across the UK, India, and Pakistan) has all the tools they need to excel.This role offers significant ownership; you will create systems, establish standards, and lead initiatives.