Senior Training Specialist

At PitchBook, a proud member of the Morningstar family, we are committed to forward-thinking innovation. Our company is a thriving hub of collaboration, energy, and enthusiasm, and we constantly strive to enhance our capabilities and create an environment where everyone can excel.Our comprehensive learning programs and mentorship initiatives foster a culture of curiosity, driving us to discover new solutions and improve processes. As we navigate a fast-paced industry with high expectations, we embrace challenges and are unafraid to take calculated risks in our pursuit of excellence.If you're a proactive individual with a positive mindset, ready to tackle challenges head-on, PitchBook is the perfect fit for you.About the Role:At PitchBook, we recognize that our people are our greatest asset. As part of the People team, your contributions will significantly influence the success of our employees and the overall organization. We are a values-driven company that embodies our principles in every action we take, setting a positive standard for colleagues across all levels.Our People team cultivates a collaborative environment, holding ourselves to high standards to deliver an outstanding employee experience. We create a supportive atmosphere where employees feel empowered to achieve their best work. Our commitment to continuous learning and leveraging diverse skills ensures the development of employee-centric programs that are impactful and enjoyable. If you are passionate about exceptional work and dedicated to your role, you have found your ideal team!The Senior Training Specialist will be an integral part of PitchBook’s global Learning & Development team, focusing on onboarding new hires and facilitating ongoing development for our Commercial teams. This role is pivotal in enhancing the capabilities of our personnel and driving organizational success.

About 1st FormationsAt 1st Formations, we are dedicated to empowering entrepreneurs in their journey to start, manage, and expand their businesses with certainty and efficiency.We believe that the process of starting a business should not be hindered by company formation, compliance, accounting, or payroll challenges. From the very beginning, these essential services should be streamlined and dependable, allowing founders to concentrate on growth and development.As a premier UK provider of company formation and compliance services, we offer a cutting-edge, fully integrated technology platform designed to assist founders at every step of their entrepreneurial journey. Our platform seamlessly incorporates formation, compliance, accounting, payroll, and ongoing business support into one cohesive experience.We do not provide disjointed services or legacy systems masquerading as software.Instead, we deliver a singular, scalable platform specifically crafted for ambitious founders who are keen to move swiftly, maintain compliance, and grow with assurance.Why Join Us Now?By joining our team, you will become part of a company experiencing significant growth, clear strategic direction, and tremendous opportunities for career advancement.Annual revenue of £18 million, including £9 million in annual recurring revenue (ARR)Over 1 million companies successfully formedCertified B Corporation and recognized as a Carbon Neutral BusinessProjected growth of 5 to 10 times within the next three yearsThe RoleWe are seeking an enthusiastic and organized Xero Training Specialist to enhance the adoption and effective utilization of Xero among our internal teams and clients.This position is a vital part of our Accounting-as-a-Service division, responsible for ensuring that both employees and clients feel confident, efficient, and self-reliant when using Xero. You will design and implement training programs, develop scalable learning resources, and serve as the primary expert on Xero-related inquiries.Your contributions will significantly reduce support requests, elevate the quality of onboarding, and increase overall client engagement with our platform.

Join our dynamic team at Cognism as a Customer Success Training Specialist! In this role, you will play a pivotal part in empowering our customers through engaging training sessions and comprehensive onboarding experiences. Your ability to communicate effectively and your passion for customer success will ensure that our clients maximize the value of our products.

Join our dynamic team at Synthesia as a Senior Knowledge & Enablement Specialist. In this pivotal role, you will be responsible for empowering our teams with the knowledge and tools they need to excel. You will design and implement training programs that enhance performance and foster a culture of continuous learning.

Join Salomon, a leading brand in outdoor sports equipment, as a Field Retail Training Specialist. In this role, you will be responsible for developing and implementing training programs for retail staff across Europe, ensuring that they are equipped with the knowledge and skills to provide exceptional customer service and product expertise. You will collaborate closely with retail partners to enhance their staff's capabilities and drive sales performance.

INEOS Automotive has grown from a bold idea into a recognized force in 4X4 development and manufacturing. The company has moved from concept to prototype, built a modern production facility, and now delivers Grenadiers to customers worldwide. With the Quartermaster double cab pick-up on the horizon, the team continues to expand its reach and impact. The workforce at INEOS Automotive reflects a mix of determination and international collaboration. Around 1,500 employees across 10 locations and 44 nationalities contribute to the company’s drive to push boundaries in automotive engineering and service. Role overview The Aftersales Training Lead plays a central role in designing, developing, and rolling out Aftersales training programs. These programs support partner networks, technical teams, and customer-facing service staff, covering Customer Advisory, Technical, Parts, and Warranty pathways. The position ensures that training aligns with product launches and ongoing improvement efforts, supporting the overall strategy for Aftersales excellence. What you will do Develop Aftersales training programs for Customer Advisory, Technical, Parts, and Warranty areas (excluding Sales & Product training). Translate company strategy into practical training pathways for service partners worldwide. Design blended learning experiences, including classroom, e-learning, hands-on, virtual, and on-vehicle modules. Ensure training content matches product launch timelines and technical updates. Assess partner readiness and identify skill gaps in Aftersales functions. Create structured learning pathways so all partner staff maintain up-to-date product knowledge and technical skills. Monitor training KPIs and report on network progress, readiness, and performance. Ensure compliance with brand standards, legal requirements, and operational expectations. Work closely with launch teams to prepare markets for new vehicle introductions. Contribute Aftersales input to technical publications, support tools, and dealer platforms.

About Zopa Zopa began in 2005 as the UK’s first peer-to-peer lending platform. In 2020, Zopa Bank launched, building on that foundation with a focus on customer feedback and a mission to put people at the center of banking. Zopa aims to help customers reach their goals and reshape how finance works. Learn more at Zopa.com. The team’s achievements have earned industry recognition and a place among the top three Most Loved Workplaces in the UK. Role Overview The Senior Training Associate - Operations joins the Operations Training and Development team, reporting to the Operations Training Manager. This role works closely with colleagues to design and deliver training programs for both onshore and offshore teams. The goal: equip Zopians with the skills and knowledge to excel in their roles and provide strong customer service. What You Will Do Design and deliver engaging training programs for operations teams Collaborate with a dedicated team to enhance the training landscape Support both onshore and offshore employees in developing key skills Drive training initiatives that support the company’s overall success What We Look For Experience in designing and delivering training for operations or customer service teams Ability to foster employee growth and enhance skill sets Interest in supporting team members to succeed in their roles Comfort working in a collaborative team environment For a closer look at life at Zopa, follow @zopalife on Instagram.

Our mission: to eliminate every barrier to mental health.At Spring Health, we are dedicated to transforming mental healthcare by dismantling the obstacles that hinder individuals from receiving the assistance they require, precisely when they need it. Our clinically validated technology, Precision Mental Healthcare, enables us to provide personalized care—be it therapy, coaching, medication, or more—tailored to the unique needs of each individual.We proudly collaborate with over 450 organizations, ranging from startups to multinational Fortune 500 companies, as a premier provider of mental health services, reaching 10 million individuals. Our clients include renowned brands such as Microsoft, Target, and Delta Airlines, all of whom rely on us for delivering exceptional outcomes for their global workforce. Through our innovative platform, we have achieved a net positive ROI for employers, and we are the only firm in our sector to receive external validation of net savings for our clients.With backing from notable investors such as Generation Investment, Kinnevik, Tiger Global, Northzone, and RRE Ventures, we have successfully completed our latest Series E funding round, achieving a valuation of $3.3 billion. Our journey to make mental healthcare accessible to all is just beginning—join us!In this role, reporting to the Director of Clinical Training, the Senior Program Manager for Clinical Training and Global Programming will be responsible for developing the strategy for Spring Health’s global training and programming initiatives. You will act as the Subject Matter Expert (SME) for global webinars and WellSprings, organize logistics for training, ensure a quality member experience across our global population, and work with clients to create tailored training and programming for our larger accounts. This is a full-time remote position based in Europe, the Middle East, or Africa, with travel requirements of up to 30% for in-person training sessions.

About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. With our distinctive blend of proprietary technology and software, we empower over 200,000 businesses globally—including renowned names such as Brex, Rippling, Navan, Qantas, and SHEIN—with seamless solutions for managing business accounts, payments, expenditure, treasury operations, and embedded finance on a worldwide scale.Founded in Melbourne, our vibrant team of over 2,000 talented individuals in tech spans 26 offices around the world. Currently valued at US$8 billion and supported by leading investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of crafting the future of global payments and financial platforms. If you're eager to undertake the most ambitious work of your career, we invite you to join us.Attributes We ValueWe seek builders who exhibit founder-like energy and aspire to make a genuine impact, coupled with rapid learning and a sense of ownership. You bring considerable expertise and analytical skills, driven by our mission and operating principles. You act swiftly with sound judgment, embrace curiosity, and make decisions grounded in first principles, striking a balance between efficiency and thoroughness.You possess humility and a spirit of collaboration; transforming novel ideas into tangible products, and you are committed to following through on tasks from inception to completion. By leveraging AI, you work smarter and resolve challenges more efficiently. Here, you will address complex, high-visibility issues alongside exceptional colleagues while advancing your career as we shape the future of global banking. If this resonates with you, let's create what’s next together.About The RoleWe are on the lookout for an outstanding Senior People Operations Specialist to join our London office, leading the charge in people operations excellence across the EMEA region. In this impactful role, you will manage a small EMEA People Operations team while serving as a subject matter expert for the Global People Ops organization.You will take a hands-on approach—unafraid to roll up your sleeves—whether you're addressing a critical employee escalation or designing scalable processes across the region. Your expertise in European employment law, combined with your ambition to harness AI and automation, will establish you as the go-to leader for operational excellence within the organization.

Role overview Capco seeks a Learning & Development Specialist for a fixed-term contract in London. This position supports employee growth by developing and delivering training programs that align with business goals. The role plays a key part in helping teams build essential skills and improve performance. What you will do Design training initiatives to strengthen skills across the company Implement learning programs tailored to business needs Assess the impact of training and adjust content or delivery as needed Location This position is based in London, UK.

About Multiverse Multiverse partners with over 1,500 companies to help integrate AI and technology skills into workplaces. Our mission is to equip people at any career stage with practical abilities in data, AI, and tech through inclusive apprenticeships. Our learners have driven more than $2 billion in measurable ROI for employers, boosting productivity and business outcomes. In June 2022, Multiverse raised $220 million in Series D funding, co-led by StepStone Group, Lightspeed Venture Partners, and General Catalyst. This round brought our post-money valuation to $1.7 billion, making Multiverse the first EdTech unicorn in the UK. Today, more than 800 employees work across our growing operations. We continue to expand, aiming to help more people unlock their potential with in-demand tech skills. Role: Senior Funding Scrutiny & Audit Specialist Location: London

Bolt is seeking a Senior Operations Specialist to help drive performance in the UK rides marketplace. This London-based, hands-on role centers on using data to improve results and solve operational challenges. Role overview This position suits someone with strong commercial instincts and a knack for working with data. The Senior Operations Specialist will not only analyze complex datasets but also turn findings into practical strategies. The work involves both identifying issues and taking ownership of solutions, rather than stopping at reporting insights. What you will do Build and examine datasets to understand marketplace performance Break down complex problems and pinpoint key issues Develop and implement strategies based on data-driven insights Oversee projects from analysis through to execution Contract details This is a full-time, fixed-term contract for 12 months. There may be potential for extension depending on business needs.

At Mentis AI, our founders hail from prestigious firms such as Lazard and Partners Group, and we operate from our offices in London and San Francisco. We specialize in harnessing real-world financial insights to enhance AI model training, effectively bridging the divide between human intelligence and artificial intelligence.About the Role: We invite you to leverage your institutional real estate investment expertise in a groundbreaking AI training initiative. This project will encompass areas such as acquisitions, underwriting, asset management, and fund-level analytics, capturing the methodologies employed by leading REPE professionals in evaluating opportunities, structuring transactions, and managing diverse assets across various property types.

Artsy is seeking a passionate Senior Customer Experience Specialist to enhance our customer interactions and drive satisfaction. In this pivotal role, you will be responsible for analyzing customer feedback, developing strategies to improve our services, and ensuring our customers have the best possible experience with our platform.

Company: Checkout.com Location: London About Checkout.com Checkout.com builds payment solutions trusted by major brands such as eBay, ASOS, Klarna, Uber Eats, and Sony. While not a household name, the company processes billions of digital transactions each year, helping clients manage payments with accuracy and reliability. Headquartered in London and operating from 19 offices worldwide, Checkout.com focuses on simplifying global digital payments. Role Overview The Senior Bid Management Specialist will join the Bids Team, a group that plays a central role in supporting enterprise sales by developing high-quality proposals and responses for merchant assurance. This position involves close collaboration with global bid managers to strengthen commercial strategies in the payments sector. Key Responsibilities Own and advance the merchant assurance workstream within the Bids Team. Refine and scale the merchant assurance response process to support company growth. Lead the adoption of AI tools to improve content management, requirement analysis, and interdisciplinary content curation (including Information Security, Data Protection, and Compliance). Ensure due diligence responses are comprehensive, operationally effective, and meet the needs of clients worldwide. Maintain a reliable knowledge base to build trust and credibility with merchants during the sales process. What We’re Looking For Experience in the payments industry with a strong grasp of its landscape and challenges. Analytical mindset and structured approach to problem-solving. Ability to manage multiple priorities and deliver high-quality work under deadlines. Collaborative attitude and proactive work style. Learn more about Checkout.com at Checkout.com.

About Checkout.com Checkout.com supports seamless online payments for brands such as eBay, ASOS, Klarna, Uber Eats, and Sony. The company’s goal is to make digital payments simple and reliable so businesses can focus on growth. With 19 offices across six continents, Checkout.com calls London its headquarters. The team values performance, learning, and continuous improvement. Employees here contribute to shaping the future of fintech, not just filling a role. Role Overview: Senior Specialist in Strategic Partnerships This position focuses on building and closing strategic partnerships that drive real revenue growth. Success in this role means taking initiative, solving complex challenges, and delivering measurable results. Partnerships are a key growth area for Checkout.com, and this role is central to turning those relationships into a steady revenue stream through strong execution and commercial insight. Main Responsibilities Deal Origination & Ownership Identify and develop high-value partnerships in sectors such as advisories, consultants, ISVs, fintechs, SIs, and agencies. Manage the full partnership process: from initial outreach and discussions through commercial structuring, negotiation, and launch. Work closely with Sales Managers across product lines to generate and advance the partnership pipeline. Deliver clear commercial outcomes, including sourced and influenced revenue, pipeline contribution, conversion rates, partner growth, and profitability.

At Suade, our remarkable journey is fueled by determination and our innovative technology that is paving the way for the future of RegTech. The RegTech team is pivotal to our product development and essential for our sustained business growth.In your role as a Senior Regulatory Reporting Specialist, you will leverage your extensive regulatory reporting experience to spearhead the design, development, and enhancement of our reporting portfolio, collaborating closely with our product team.Suade is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all qualified applicants without bias.Key Responsibilities: Lead a range of client-facing implementation projects, defining business requirements (including new products and regulations) and assisting clients with data mapping to the FIRE data schema. Manage and mentor a team of graduate Business Analysts. Act as the subject matter expert for a specific family of regulatory reports, staying informed on regulatory changes and collaborating with clients and industry experts. Provide expert guidance in the creation and updates of regulatory returns in partnership with our Lead Engineers. Support the Customer Success team by addressing client queries in business-as-usual conditions. Enhance and develop documentation and training materials for clients and internal stakeholders. Elevate Suade’s visibility in the regulatory landscape, collaborating with our Sales and Marketing teams for presentations and events that require regulatory knowledge.

Fuse Energy is an innovative renewable energy startup dedicated to accelerating the delivery of a terawatt of renewable energy. We leverage first-principles thinking and state-of-the-art technology to create a fundamentally improved energy system. Our funding of $170 million comes from distinguished investors such as Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, Box Group, and strategic angels including Nico Rosberg, the Co-Founder of Solana, as well as General Partners behind Meta, Revolut, Spotify, Uber, and many others.We are in the process of establishing a fully integrated energy company that encompasses the development of solar, wind, and hydrogen projects, alongside real-time power trading and distributed energy installations. By selling directly to consumers, we eliminate the middleman, reducing costs and passing on savings to our customers.Additionally, we are building the Energy Network: a decentralized platform of smart devices that incentivizes users with Energy Dollars for enhancing their homes, shifting energy usage to off-peak hours, and aiding grid stability. This network is essential for reinforcing grid reliability, a cornerstone for scaling AI data centers and other energy-intensive industries.As a Senior HR Specialist, you will oversee and enhance core people operations throughout the employee lifecycle. You will serve as the primary resource for HR operations, policy execution, process management, HRIS data integrity, and employee support, ensuring a structured and efficient approach in our fast-paced startup environment. Collaborating closely with leadership and hiring managers, your goal will be to deliver a high-trust and high-quality employee experience at scale.

We are excited to present a remarkable opportunity for a dynamic Senior Consultant with exceptional analytical skills to take a pivotal role in enhancing our data and analytics capabilities.About Q5Q5 is a leading global organization transformation consultancy dedicated to blending the Art and Science of Organizational Health, enabling our clients to construct better businesses on a global scale. Since our inception in 2009, we have had the honor of collaborating with some of the world's most prominent enterprises, delivering expert analysis, developing innovative strategies, revitalizing underperforming operations, and ensuring that the right talent is positioned effectively for business success.What distinguishes us is not only our service offerings but our collaborative approach to client engagements. We empower organizations to unite and devise tailored, comprehensive solutions that resonate with their unique contexts. Our collaborative working style facilitates a structured methodology and transformative expertise, equipping leaders to articulate, design, and implement their vision.Analytics HubOur Analytics Hub is at the forefront of supporting our consultancy projects with specialized capabilities. This is an exhilarating time for our business, as our team is rapidly expanding and addressing a diverse range of client challenges, including:Financial analysis and scenario modeling for strategic realignmentOperating model redesign analysisBusiness transformation aimed at cost reductionForecasting future workforce requirementsCreating strategic management dashboardsCulture diagnostics integrating personnel and survey dataAbout the RoleWe are in search of a seasoned management consultant to join our expanding Analytics Hub and take a leadership role across various assignments. This position will concentrate on delivering quantitative-focused consulting projects across multiple sectors and client challenges. You will also contribute to the growth of our practice, assisting in proposal development and creating innovative tools to address client issues with data. Success in this role requires a combination of strong quantitative abilities, general consulting expertise, and a collaborative, pragmatic approach.Key ResponsibilitiesOverseeing the complete delivery of consulting projects utilizing a variety of quantitative methodologiesCollaborating with clients and consulting teams to define solutions and methodologiesConducting analyses, producing high-quality reports, and developing management dashboardsFormulating insightful recommendations that lead to improved business outcomesProviding guidance to clients and project teamsAssisting in the creation of new methodologies and analytical toolsSupporting business development efforts through proposals and materialsMentoring and supervising junior team members

Join our dynamic team as a Senior Campaign Execution Specialist, where you will be instrumental in planning and executing centralized Install Base and Net New campaigns across various channels. In this collaborative role, you will partner with diverse teams including Solution, Product, Digital, and Regional Marketing to develop, optimize, and scale campaigns that enhance account progression. This is an exceptional opportunity for marketers eager to be at the forefront of execution.Your contributions will be vital to the success of our central marketing initiatives, and your responsibilities will include:Leading campaign workstreams while collaborating with various stakeholders to create and implement effective strategies.Segmenting and preparing target audiences using approved data sources, ensuring data compliance and accuracy.Building, checking, and launching multi-channel activations, including email, paid/organic social media, display ads, and landing pages.Coordinating cross-functional inputs and engaging directly with agencies as necessary.Executing structured test-and-learn plans, documenting results and providing actionable recommendations.Monitoring and optimizing campaigns, making data-driven adjustments to improve conversions.Reporting on campaign performance against planned KPIs and illustrating impact on revenue and pipeline.Maintaining meticulous tracking and documentation.Contributing to budget management for assigned activities and providing context for any variances.Utilizing approved AI and automation tools to enhance campaign efficiency and quality, while sharing best practices with the team.