Senior Technical Account Manager for Strategic Customers at Okta

About Okta and the Tenant Protection Team Okta secures identity for organizations navigating the evolving landscape of AI and digital transformation. The company’s mission is to build a strong, neutral infrastructure that helps organizations operate safely and confidently. Okta’s Auth0 product delivers authentication and authorization solutions used for over 100 million daily logins worldwide, balancing convenience, privacy, and security. The Tenant Protection team focuses on developing and maintaining Auth0’s Attack Protection features. This group builds the first line of defense against widespread, automated threats, such as credential stuffing, denial-of-service attacks, and fraudulent registrations, stopping them before they reach the login interface. The team works closely with Machine Learning and AI specialists to deploy advanced detection models, helping application developers offer secure login experiences without exposing users to the shifting landscape of cyber threats. Role Overview: Senior Software Engineer, Tenant Protection This Senior Software Engineer position sits within Okta’s Tenant Protection team in Toronto. The role involves designing, building, and maintaining features that protect customer tenants from automated attacks. Collaboration is key: the team works in an agile environment and partners with other technical groups, including those focused on machine learning and AI. What You Will Do Contribute as a core member of a collaborative, agile engineering team. Design and implement features using technologies such as Node.js (JavaScript/TypeScript), AWS, Azure, MongoDB, PostgreSQL, DynamoDB, and Kubernetes. Break down complex requirements into clear, modular engineering tasks, setting standards for project clarity and progress. Lead the estimation process for medium to large initiatives, managing risks and communicating technical trade-offs, timelines, and dependencies to engineering and product leaders. Serve as a principal technical collaborator and influencer within the team. Location Toronto, Ontario, Canada

Role Overview Okta is hiring a Senior Software Engineer for the End User Protection team in Toronto, Ontario, Canada. This group focuses on strengthening security for Auth0, Okta’s authentication and authorization platform used by developers worldwide. Every day, Auth0 manages over 100 million logins, supporting organizations that require both convenience and robust protection for their users. What the End User Protection Team Does The team builds and improves Attack Protection features within Auth0. These features defend against threats like credential stuffing and password spraying, which target end users and put accounts and sensitive information at risk. Attack Protection monitors login activity to spot and stop malicious behavior, aiming to keep users safe without adding friction to their experience. Work here means collaborating with Machine Learning and AI specialists to design and deploy advanced detection models. The goal: a secure, seamless login experience that shields users from evolving cyber threats. What Drives This Work Identity is central to Okta’s mission. The company is committed to building trusted, neutral infrastructure that secures both human and AI identities, helping organizations explore new technology confidently. The work involves solving complex problems that have real-world consequences, demanding initiative, speed, and accuracy.

About Okta and the End User Protection Team Okta secures identity for both humans and AI, building trusted infrastructure that helps organizations navigate today’s digital landscape safely. The company’s mission centers on tackling complex security challenges with real-world impact. Auth0, part of Okta, delivers authentication and authorization solutions for developers. Handling over 100 million daily logins, Auth0’s platform focuses on convenience, privacy, and security, so customers can keep their attention on building and innovating. The End User Protection team develops and improves Auth0’s Attack Protection features. These tools defend against threats like credential stuffing and password spraying by monitoring login activity, detecting suspicious behavior, and blocking harmful access, without adding unnecessary friction for users. This team works closely with Okta’s Machine Learning and AI groups to build advanced detection models. Their shared goal: help developers provide secure login experiences and shield users from ever-changing cyber threats. Role Overview: Senior Staff Software Engineer Okta is hiring a Senior Staff Software Engineer for the End User Protection team in Toronto, Ontario. This role focuses on building and enhancing security features that protect millions of users worldwide. What You Will Do Work as part of a collaborative, agile engineering team. Design and develop features using technologies such as Node.js (JavaScript/Typescript), AWS, Azure, MongoDB, PostgreSQL, DynamoDB, and Kubernetes. Break down complex, ambiguous requirements into clear, modular engineering tasks and set standards for project clarity and delivery speed. Lead estimation for large projects, assess risks, and communicate technical trade-offs, timelines, and dependencies to the team.

Discover OktaAt Okta, we are known as The World’s Identity Company. Our mission is to empower individuals to safely access any technology, regardless of the device or application. Our versatile products, including the Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, making identity a cornerstone of business security and growth.We embrace a diverse range of perspectives and experiences. We are not seeking someone who fits every criterion; rather, we value lifelong learners and those who can enhance our team with their distinct backgrounds.Join us in creating a world where Identity is in your hands.The Streaming Foundations team develops and manages data pipeline infrastructure designed to support event streaming, messaging, and analytics. We are searching for a Software Engineer who is enthusiastic about distributed systems, platform engineering, and tackling data-intensive challenges at scale. In this pivotal role, you will collaborate with engineers across the organization to establish foundational infrastructure that will enable Auth0 to grow sustainably for years to come.

Discover OktaOkta is recognized globally as The World’s Identity Company. We empower individuals to securely utilize any technology on any device or application. Our versatile products, including the Okta Platform and Auth0 Platform, ensure secure access, authentication, and automation, positioning identity at the heart of business security and growth.At Okta, we value diverse perspectives and experiences. We seek lifelong learners who can enhance our team with their unique insights.Join us as we create a world where Identity is truly yours.The Streaming Foundations team is responsible for developing and maintaining services and data pipeline infrastructure to facilitate event streaming, messaging, and analytics. We are in search of a passionate Software Engineer who is enthusiastic about distributed systems, platform engineering, and tackling large-scale data challenges. In this impactful position, you will collaborate with engineers across the organization to construct foundational infrastructure that will enable Auth0 to scale effectively for years ahead.

Okta builds secure identity solutions for both people and AI, providing trusted infrastructure that helps organizations manage access in a complex technology landscape. The company’s mission centers on delivering secure, reliable access for everyone. The Privileged Access Management (PAM) team at Okta uses an identity-first approach to tackle privileged access challenges. By applying Zero Trust principles designed for cloud environments, the team enables organizations to control access to sensitive servers, databases, and cloud resources. Their work ensures that only authorized users and systems can reach critical assets when needed. Role overview This Staff Backend Engineer position focuses on distributed systems and core software infrastructure. The role involves deploying code that safeguards real-world infrastructure for Okta’s customers. Contributions in this role support several feature teams and influence the speed, reliability, and usability of the product. Success in this position requires a strong understanding of how systems connect, an appreciation for solid abstraction, and the ability to adapt those abstractions as products change. What you will do Advance the core architecture of Okta’s PAM platform. Collaborate with product development teams to build scalable, modular components. Design and implement scalable architecture patterns. Develop APIs using the OpenAPI Specification to enable customer access to production infrastructure. Work with backend systems written in Go. Participate in rotational on-call duties alongside SRE and product development teams. Location This role is based in Toronto, Ontario, Canada.

Empower Every Identity, from AI to HumanIdentity is critical in harnessing the potential of AI. At Okta, we secure AI by developing a trusted, neutral infrastructure that allows organizations to confidently navigate this transformative era. This mission demands a relentless commitment to tackle complex, real-world challenges. We seek individuals who build and own their projects, operating with urgency while delivering excellence.This role offers a chance to engage in career-defining work. If you share our passion for this mission, let's connect.The TeamHave you ever pondered how large enterprises ensure that the right individuals access their most crucial systems? That's the core challenge we address.The Okta Privileged Access Management (PAM) team employs an identity-centric methodology to tackle a vital privileged access use case. Our sophisticated Zero Trust architecture is tailored for the modern cloud, aiding customers in resolving significant security and operational challenges on a large scale.Our team constructs the infrastructure that governs access to sensitive servers, databases, and cloud resources, ensuring access is granted only when necessary. We serve as the security layer bridging users (and non-human interfaces) with the systems essential for their tasks. The RoleWe are in search of a Staff Backend Software Engineer passionate about solving complex problems: distributed systems and creating software where precision is paramount. You will deploy code that safeguards real infrastructure for authentic organizations. Your work will underpin multiple feature teams. Enhancements you make in speed, reliability, or usability will have a ripple effect throughout the product.This position is for someone who enjoys contemplating how systems interconnect. You should possess strong viewpoints on effective abstractions and the adaptability to refine these abstractions as the product evolves. What You’ll Be Doing Actively contribute to the evolution of PAM's core architectureCollaborate with product development teams to create scalable, composable components of our platformDesign and implement scalable architecture patternsDevelop APIs utilizing OpenAPI Specification that our customers depend on for production infrastructure accessEngage with backend systems developed in GoParticipate in rotational on-call responsibilities alongside SRE and product teams

Empower Every Identity, from AI to HumanIdentity is the cornerstone of unlocking AI's potential. At Okta, we secure AI by creating a trustworthy, neutral infrastructure that allows organizations to confidently navigate this transformative era. This mission demands an unwavering commitment to addressing intricate challenges with significant real-world implications. We seek innovative builders who act with speed and urgency and execute with exceptional proficiency.This is your chance to engage in work that can define your career. We are fully dedicated to this mission. If you share this passion, we want to hear from you.Join Us in Securing Every Identity, from AI to HumanOkta is at the forefront of providing a superior authentication experience for hundreds of millions globally. Our focus on reliability forms the bedrock of our product, with a strong commitment to surpassing customer expectations for availability being a fundamental engineering priority. As a Senior Site Reliability Engineer, you will be part of our SRE team, ensuring our production systems are not only fully operational but also resilient, scalable, and poised for remarkable growth. This role goes beyond mere maintenance; it is about playing a significant role in enhancing the core robustness and resilience of our platform. You will be a proactive builder, developing solutions that inherently boost our system's reliability.Your Responsibilities:Craft and develop custom software in Go to bolster the platform’s reliability and resilience.Collaborate with engineering teams to integrate reliability principles, enhancing the availability, performance, and observability of our services.Utilize your profound understanding of infrastructure and observability to pinpoint improvement opportunities within the product and implement effective solutions.Participate in our on-call rotation, providing swift, effective responses to critical incidents and utilizing your expertise to troubleshoot, mitigate, or accurately escalate production issues.Enhance our SRE tooling and processes, focusing on automation and operational efficiency.Establish, document, and promote reliability best practices throughout the organization.

Discover OktaOkta stands as the premier leader in identity management, empowering individuals to securely engage with technology across any device or application. Our versatile offerings, including the Okta Platform and Auth0 Platform, deliver robust access, authentication, and automation solutions, ensuring that identity is central to business security and expansion.At Okta, we embrace diversity in perspectives and experiences. We value lifelong learners and those who can contribute uniquely to our team. Join us in our mission to create a world where identity is truly yours.About Okta's Identity Threat ProtectionOkta's Identity Threat Protection (ITP) powered by AI transcends conventional login security to deliver real-time safeguards against emerging threats. By seamlessly embedding into existing security frameworks, ITP evaluates user behaviors and system analytics to proactively identify and address risks.Our dynamic team comprises full-stack engineers, data scientists, and machine learning experts who are reshaping cloud authentication. We are dedicated to developing an advanced security platform that continuously assesses threats and cultivates a comprehensive risk framework, enhancing trust and security through informed authentication and authorization strategies.Explore Identity Threat Protection with Okta AIThe Role of Senior Software EngineerWe are on the lookout for a Senior Software Engineer to join our ITP engineering team, where you will tackle critical security challenges. The ideal candidate will possess a strong background in developing, launching, and maintaining security products at scale.Your passion for crafting elegant solutions will resonate with our engineering ethos, which emphasizes scalable design, thorough code reviews, automated testing, and a collaborative process to deliver high-quality enterprise software. You will exhibit exceptional software engineering skills and have the confidence to take on a player-coach role.Our team is agile, innovative, and adaptive, offering the chance to work on exciting security projects and cutting-edge technologies, as well as tackling complex security and machine learning challenges.

Empower Every Identity, from AI to HumanAt Okta, we believe that identity is the cornerstone of unlocking AI's full potential. Our mission is to provide a secure, neutral infrastructure that allows organizations to thrive in this new era. This role requires a deep commitment to tackling complex challenges that have real-world implications. We are seeking innovative builders and owners who act swiftly and execute with precision.This is your chance to engage in work that defines your career. We are fully dedicated to this mission, and if you share our enthusiasm, we want to hear from you.At Okta, exceptional technology is the product of exceptional individuals, and we continually seek team members who bring energy, passion, commitment, and collaboration. These traits have been pivotal in shaping Okta into the outstanding company it is today.What do we create? Auth0 is an authentication and authorization platform crafted by developers, for developers. Our goal is to ensure user logins are safe, secure, and seamless. We aim to protect the world's identities, enabling innovators to innovate—a significant endeavor that relies heavily on teamwork.We are currently in search of a Senior Software Engineer to join our elite Extensibility Engineering team. You'll play a critical role in enhancing our ultra-low latency, secure, and scalable platform for executing untrusted code. This position offers the opportunity to make a substantial impact on the foundation of Auth0's ecosystem, benefiting our customers and partners immensely.

About OktaOkta is recognized globally as the leader in identity management, empowering users to securely access any technology, anywhere, on any device or application. Our versatile offerings, including the Okta and Auth0 platforms, prioritize security through robust authentication, access control, and automation, placing identity at the forefront of modern business security and growth.At Okta, we value diverse perspectives and experiences. We are not merely seeking a candidate who fulfills every requirement; instead, we welcome lifelong learners who can enhance our team with their unique insights.Join us in creating a world where identity is truly in the hands of the user.The Auth0 platform is a critical part of our infrastructure, facilitating over 100 million logins daily for clients worldwide, and our growth trajectory is steep! The Control Plane team within Auth0 empowers our engineers by providing tools that expedite the deployment and management of services on AWS and Azure. This role is pivotal; your contributions will establish the foundation that enables Auth0 to scale effectively for years to come.We seek a Senior Engineer passionate about crafting robust orchestration systems, idempotent APIs, and high-quality developer tools. This position involves developing the 'brain' of the platform, which encompasses everything from environment provisioning to emergency rollbacks. The ideal candidate will obsess over system state consistency and strive to create a seamless, self-service experience for fellow engineers.

Okta secures digital identity for both people and AI, building trusted, neutral infrastructure that helps organizations adapt confidently as technology evolves. The company tackles complex challenges with real-world impact and values leaders who move quickly while delivering quality results. Auth0 by Okta serves as a developer-focused authentication and authorization platform. Supporting over 100 million daily logins, Auth0 delivers secure and seamless access to applications worldwide. Its design keeps identity management straightforward, allowing customers to focus on their own innovation while relying on strong privacy and security foundations. Role overview The Organizations team at Okta extends Auth0’s features for B2B SaaS applications. This group develops tools that empower enterprise SaaS customers to manage access for their own clients and partners at scale. Work centers on supporting secure logins with proper permissions and making onboarding fast and efficient for B2B customers. Projects are shaped by customer needs and involve close collaboration with other teams. Technology stack NodeJS (JavaScript and TypeScript) PostgreSQL for data management Services deployed on AWS and Azure Containers used throughout development and production What we look for The team seeks leaders who care deeply about user experience and enjoy solving complex, large-scale problems. Experience with NodeJS, PostgreSQL, AWS, Azure, and containerized environments is important. A focus on delivering for customers is highly valued. Location This position is based in Toronto, Ontario, Canada.

Okta is dedicated to securing identities across the digital world, focusing on both AI and human users. The team believes that strong identity solutions are essential for enabling innovation and maintaining trust. As the company grows, it seeks individuals who enjoy tackling complex problems and want to see their work make a difference. The Senior Product Designer role centers on elevating Okta’s product suite through thoughtful design and practical innovation in identity and security. This position is based in Toronto, Ontario. What you will do Lead the development and execution of a product design strategy that improves user experience and supports business goals. Apply systems thinking to connect user insights with organizational objectives, delivering solutions that protect millions of users each day. Work closely with colleagues in user research, UX writing, product management, engineering, marketing, and data science to define challenges and explore new solutions, guiding teams through influence. Create user flows for a range of personas, including IT Admins, Security Admins, and end-users, so that all Okta users can work securely and efficiently. Refine and scale design patterns to maintain consistency and quality across multiple products. Present design concepts and work regularly to cross-functional teams and leadership, encouraging collaboration and new ideas. Role overview This position calls for a designer who combines creativity with a strong understanding of identity and security. Success in this role means making Okta’s products more intuitive, secure, and impactful for a diverse user base.

Empower Every Identity, from AI to HumanAt Okta, we believe that identity is the cornerstone of unlocking AI's true potential. We are committed to securing AI by providing a neutral and trustworthy infrastructure that allows organizations to confidently navigate this transformative era. We seek passionate builders and innovators who thrive on tackling intricate challenges that matter in the real world. If you share our ambitious vision, we want to hear from you.As a Senior Developer Advocate, you will be the face of Okta to external developers, establishing strong relationships with those currently using Okta or in the onboarding process. You will advocate for Okta's services among Independent Software Vendors (ISVs) and partners, creating valuable resources, such as sample applications, educational videos, technical documentation, and interactive workshops. Your role will involve engaging with customers and the third-party integrator community to champion their needs, accelerate their development efforts, and translate their feedback into actionable insights for our product teams.

About the Role Okta is building trusted identity infrastructure for the era of AI. As Senior Product Manager for AI Agents, based in Toronto, this role focuses on shaping how organizations manage identity, permissions, and auditability for AI-driven agents and workflows. What You Will Do Drive the vision and development of "Okta for AI Agents," a new product area at the intersection of Identity, Security, and Artificial Intelligence. Define authentication, authorization, and governance models for AI agents acting on behalf of people and organizations. Work with advanced technologies, including Agent-to-Agent connectivity, MCP servers, and autonomous agents. Collaborate across engineering, design, and go-to-market teams to deliver secure, scalable solutions for automated workflows. Contribute to a product that addresses real-world challenges in AI security and identity management. Who We’re Looking For Experience leading product initiatives in fast-moving environments. Strong interest in the convergence of identity, security, and artificial intelligence. Ability to solve complex problems with practical solutions. Comfort working hands-on and influencing cross-functional teams. Motivation to deliver high-quality results with real-world impact. Location This position is based in Toronto, Ontario, Canada.

Discover OktaOkta is recognized as The World’s Identity Company, empowering individuals to utilize any technology securely, across any device or application. Our versatile and impartial solutions, including the Okta Platform and Auth0 Platform, deliver secure access, authentication, and automation, positioning identity at the forefront of business security and growth.At Okta, we embrace diverse perspectives and experiences. We value lifelong learners and individuals who can enrich our company with their unique backgrounds.Join our mission to create a world where Identity truly belongs to you.The Access Management GroupThe Access Management group facilitates billions of authentications monthly, developing and maintaining technologies for single sign-on, strong authentication, provisioning, and threat protection. Our Access Management service operates on a cloud-based, secure, reliable, and rigorously audited platform with an impressive 99.99% uptime.Your Role as a Senior Software EngineerWe are seeking a skilled and highly technical full-stack software engineer to become part of our Authentication Experience team. This team, a vital segment of the broader Access Management group, is tasked with crafting exceptional authentication experiences tailored for Okta’s Customer Identity and Access Management (CIAM) customers. You will play a crucial role in expediting the adoption of the Okta Identity Engine, empowering our clients to harness the full capabilities of our advanced platform to create personalized, high-performance identity journeys.Okta caters to a diverse range of organizations across both Workforce and Consumer sectors. These varied environments pose unique challenges; therefore, each organization has distinct requirements regarding their desired authentication experiences. We strive to find the ideal blend of robust security and seamless usability, continuously innovating cutting-edge authentication solutions designed for the dynamic, user-focused landscape of consumer identity.If you have a passion for innovation, a keen interest at the intersection of product flexibility and security, and a desire to influence how the world interacts with technology, we invite you to join our team.

Empower Every Identity, from AI to HumanAt Okta, we believe that identity is the gateway to harnessing the full potential of AI. Our mission is to secure AI by establishing a trusted and neutral infrastructure that allows organizations to confidently navigate this transformative era. We seek innovative individuals who are committed to solving intricate challenges with significant implications. If you are a builder who values speed, urgency, and excellence, we want to hear from you.Location: Toronto, Canada – Onsite 4 Days/Week (Monday–Thursday)Note: Relocation is necessary if you are not local – relocation assistance is not provided.The Sales Development Representative (SDR) role presents an exciting opportunity for a dynamic lead generation professional to drive demand for our industry-leading cloud adoption and management solutions. With a proven history of strategically collaborating with both Marketing and Sales teams, you will thrive in our fast-paced environment. You will be responsible for reaching out to prospective customers, qualifying opportunities, and collaborating with seasoned account executives to build a robust sales pipeline. At Okta, we believe in fostering internal growth; strong performance in this role can lead to exciting upward mobility within our Sales organization.Our SDRs are energetic, self-driven, and adaptable, excelling in a collaborative team setting. Exceptional communication skills, both over the phone and via email, along with the ability to swiftly evaluate customer opportunities, are crucial for success in this highly valued position. You will also be tasked with accurately documenting customer interactions in our CRM system. If you possess strong organizational skills, thrive on follow-ups, and are eager to contribute to a team-oriented environment, we would love to discuss this career-defining opportunity with you.

Empower Every Identity, from AI to HumanAt Okta, we believe that identity is the cornerstone of unlocking the potential of AI. Our mission is to secure this identity by creating a trusted, neutral infrastructure that enables organizations to confidently embrace this transformative era. This endeavor requires a relentless commitment to tackling complex challenges with significant real-world implications. We seek innovators and leaders who operate with agility and a dedication to excellence.This position offers you the chance to engage in work that could define your career. If you're passionate about our mission, we want to hear from you.About the Auth0 Sales TeamAuth0 aligns with Okta's vision of empowering individuals to securely leverage any technology by offering a robust, enterprise-grade platform that safeguards billions of logins annually for consumer and SaaS applications. As a Regional Sales Manager for Auth0, you will spearhead territory growth by acquiring new logos and nurturing relationships to enhance existing Auth0 customer engagements. Backed by the Okta ecosystem, your efforts will focus on achieving consistent results and maintaining a steadfast commitment to our clients.Join Us as an Auth0 Regional Sales ManagerThe ideal candidate for the Auth0 Regional Sales Manager role is an enthusiastic, self-motivated, and seasoned Account Executive with a deep passion for security and a drive to protect against significant identity threats.In this role, you will prioritize delivering value to Application Development teams, including Engineering, Product, Security, and Architecture. You will consistently drive territory growth by acquiring new clients and nurturing existing customer relationships. Please note that this position requires travel to our San Francisco, CA or Chicago, IL office for in-person onboarding during the first week of employment. If you require accommodations to participate in the job application, interview process, or onboarding, please use this Form to request assistance.Key Responsibilities:Develop a strategic plan to guide long-term net new logo pipeline generation.Achieve revenue targets to support year-over-year territory growth.Identify, develop, and implement account strategies to generate pipeline and drive growth.

Okta builds secure identity solutions for organizations adapting to new technology demands. The company focuses on providing trusted infrastructure so businesses can manage access and identity confidently. Okta values leaders who tackle complex challenges and drive real-world results through decisive action and ongoing improvement. The Customer First team at Okta specializes in Identity and Access Management (IAM), working to help clients adopt and scale the Okta IAM platform. This group aims to make identity management straightforward and effective, ensuring customers achieve long-term value from their investment. Role overview The Principal Delivery Success Manager, based in Toronto, Ontario, reports to the Manager of Partner Delivery Success. This position leads Okta partners, helping them deliver services effectively to customers. The role focuses on strengthening partner delivery capabilities within a specific product domain and partner portfolio. Key responsibilities include preparing partners to implement Okta solutions through skills development, validating go-live readiness, and overseeing delivery quality. Serving as the main operational contact, the Principal Delivery Success Manager guides partners through the Service Delivery Partner maturity model and ensures high standards in every implementation. Collaboration with Professional Services, Alliances, Sales, and Enablement teams is central to growing partner-led delivery and maintaining consistent quality. What you will do Enhance delivery capabilities across assigned partner portfolios Guide partners through the Service Delivery Partner maturity model Identify specialization gaps and recommend enablement options Support partners in pursuing product specializations, such as OWI, Auth0, or Workflows Promote partner certification and ongoing skill development Review and validate partner go-live submissions Classify deployments by complexity: Standard, Advanced, or Strategic Ensure all deployments meet Okta delivery standards Gather feedback on delivery from Professional Services and customers Handle other responsibilities as assigned