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Senior Technical Account Manager at Wispr Flow | San Francisco, NY

Wispr FlowSan Francisco or New York
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Your RoleAs a Senior Technical Account Manager, you will manage a portfolio of high-value enterprise clients, providing exceptional onboarding experiences, proactive account management, and fostering strategic partnerships. You will work closely with Customer Experience, Product, and Engineering teams to ensure that our enterprise clients fully realize the value of Flow from day one. Key ResponsibilitiesOversee enterprise onboarding and pilot programs, ensuring measurable ROI. Manage a diverse portfolio of customer accounts. Act as a technical and strategic advisor for key enterprise accounts. Collaborate with engineering to diagnose and address customer-reported issues. Facilitate ROI reporting, executive business reviews, and discussions for account expansion. Develop scalable systems for proactive issue management and effective communication. Mentor mid-market TAMs and support engineers, providing guidance on processes, tone, and delivery. Become a subject matter expert on the Wispr Flow product.

About the job

Join Wispr Flow

At Wispr Flow, we are revolutionizing the way you interact with technology, making it as effortless as conversing with a close friend.

We take pride in being the leading voice dictation platform that users prefer over traditional keyboards, thanks to our unparalleled understanding right from the first attempt. Our system is context-aware, personalized, and accessible on both desktop and mobile devices.

Looking ahead to 2026, we are excited to expand beyond dictation into developing native actions, establishing an agentic framework that seamlessly understands user intents and operates reliably.

Our dynamic team comprises AI researchers, designers, growth strategists, and engineers who are dedicated to redefining human-computer interaction from the ground up. We cherish teammates who take initiative, communicate transparently, are user-centric, and pay attention to detail. Here, spirited discussions, truth-seeking, and making a real-world impact are at the core of our culture.

Our success is reflected in our impressive growth trajectory, with a 150% revenue increase each quarter over the last year and $81M raised from top-tier venture capitalists and renowned angel investors.

About Wispr Flow

Wispr Flow is at the forefront of transforming how individuals engage with their devices through advanced voice dictation technology. Our platform is designed to seamlessly integrate into users' lives, making communication with technology intuitive and effective. As we grow, we continue to innovate and expand our product offerings, placing user experience at the heart of everything we do.

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