Senior Technical Account Manager at DigitalOcean | Boston

ABOUT TALON.ONE:Talon.One offers the most advanced incentives engine, seamlessly integrating loyalty, promotions, and gamification into one comprehensive platform. With robust enterprise-level security and scalability, Talon.One grants organizations the ability to create personalized, profitable promotions and loyalty programs utilizing any data.Currently, over 250 of the world's most cherished brands, including Adidas, Sephora, and Carlsberg, leverage Talon.One to enhance customer engagement and foster enduring loyalty.ABOUT THE ROLE:We invite you to join Talon.One as an Enterprise Technical Account Manager, playing a pivotal role in ensuring the success of our API-first promotion engine for enterprise clients across the flourishing Americas region. You will take charge of the technical integration process, guaranteeing our platform integrates flawlessly within each client’s ecosystem. Acting as the technical lead for your portfolio, you will proactively monitor API usage, troubleshoot recurring issues, and manage escalations in close coordination with our Engineering and Customer Success teams.Your responsibilities will include designing onboarding processes, managing client expectations, and consistently delivering value that enhances retention, growth, and satisfaction. In this strategic position, you will also seek out new technology partnerships and integration opportunities that broaden our ecosystem and unlock additional value for our customers.ABOUT THE TEAM:Our global team of over 15 Technical Account Managers spans across EMEA, the US, and APAC. We are committed to ensuring a seamless client onboarding experience and flawless integration while adeptly managing the dynamic requests of our clients on a daily basis. Collaborating closely with our Customer Success Managers and development teams, we serve as consultants for all parties involved in the client onboarding journey. Ultimately, managing expectations regarding the integration of our platform is where we create value for both our clients and Talon.One.Our team's success is defined by our dedication to mutual support and our focus on solving complex problems. These attributes are essential in prospective team members as we continue to build on our strengths.The estimated total compensation for this role is $115,500, though actual compensation may vary based on factors such as relevant experience, skills, qualifications, certifications, and location. The salary range is subject to change and may be adjusted at any time.

ABOUT TALON.ONE:Talon.One is a leading incentives engine that integrates loyalty, promotions, and gamification into a unified platform. With robust security and scalability, Talon.One enables businesses to create personalized and profitable promotions and loyalty programs using diverse data sources.Currently, over 250 renowned brands, including Adidas, Sephora, and Carlsberg, leverage Talon.One to enhance customer engagement and foster long-lasting loyalty.ABOUT THE ROLE:We are seeking a skilled Technical Account Manager at Talon.One to spearhead the success of our API-driven promotion engine for clients throughout the Americas. In this pivotal role, you will oversee the technical integration process, ensuring that our platform seamlessly integrates into each client's operational environment. As the technical authority for your portfolio, you will actively monitor API performance, address recurring issues, and manage escalations in collaboration with our Engineering and Customer Success teams.Your responsibilities will include leading onboarding designs, managing client expectations, and delivering consistent value that enhances retention, growth, and satisfaction. Additionally, you will explore new technological partnerships and integration opportunities that broaden our ecosystem and unlock further value for our clients.ABOUT THE TEAM:Our diverse team of over 15 Technical Account Managers is globally distributed, including regions such as EMEA, the United States, and APAC. We are committed to ensuring a smooth client onboarding experience and flawless integration while adeptly managing the dynamic requests from our clients. Collaborating closely with Customer Success Managers and the development team, we act as consultants throughout the client onboarding journey, ultimately driving value for both our clients and our organization.Our team's foundation is built on mutual support and a commitment to deep problem-solving, essential qualities for future team members as we continue to strengthen our capabilities.The estimated total compensation for this position is $100,000; however, actual compensation may vary based on factors such as relevant experience, skills, qualifications, certifications, and location. Please note that the salary range is subject to change at any time.This is a remote role; however, candidates must be located within commuting distance of one of our U.S. hubs: New York, Denver, or Boston.

Cognism is looking for an Enterprise Account Manager based in Boston. This position centers on building and maintaining strong connections with enterprise clients. As part of the sales team, the Enterprise Account Manager helps shape how businesses engage with their customers. Key responsibilities Manage and expand relationships with enterprise-level accounts Find new business opportunities within existing client portfolios Work to understand each customer’s unique needs and objectives Present solutions that align with client goals About Cognism Cognism develops tools and strategies for businesses to connect with customers more effectively. The team emphasizes collaboration and a results-driven approach.

Join the innovative team at ambient.ai as a Technical Account Manager. In this pivotal role, you'll serve as the primary point of contact for our clients, ensuring they receive the highest level of service and support. You will leverage your technical expertise to understand client needs and help them maximize the value of our cutting-edge AI solutions.Your responsibilities will include managing client accounts, building strong relationships, and collaborating with internal teams to enhance product offerings. Your contributions will directly impact client satisfaction and retention.

The Partner Account Manager, Mid-Enterprise, joins Klaviyo's Partnerships Team in Boston, MA. This position centers on building and maintaining strong relationships with marketing agencies and systems integrators. Success in this role depends on understanding each partner’s business model and growth plans, then finding ways Klaviyo can support both the partner and their clients. Key responsibilities Manage and expand relationships with partners in the mid-enterprise segment Clearly communicate Klaviyo’s value and differentiate its solutions from competitors Work with partners to identify and pursue business development opportunities Collaborate with the ecosystem marketing team on joint marketing initiatives Share industry knowledge and act as a thought leader within the partner ecosystem Coach partners on strengthening their businesses and improving profitability through Klaviyo Location This role is based in Boston, MA. Company culture Klaviyo welcomes candidates from diverse backgrounds and experiences. Even if every qualification is not met, interested applicants are encouraged to apply. Learn more about Klaviyo’s culture and open roles at klaviyo.com/careers.

Oscar Health is hiring a Senior Manager of Technical Accounting based in Boston, Massachusetts. This role shapes the company’s accounting strategy and ensures compliance with evolving financial regulations. The Senior Manager leads a team and handles complex technical accounting topics that impact the organization. Key Responsibilities Direct technical accounting strategy and decisions Manage, mentor, and develop a team of accounting professionals Address and resolve complex technical accounting matters Provide analyses to support business decision-making

TL;DR - We are seeking an Enterprise Technical Support Engineer to provide exceptional, personalized support to our most significant clients. You will tackle intricate product and identity challenges, collaborate directly with enterprise teams, and translate real-world feedback into enhanced playbooks and product advancements.Why Choose Lovable?Lovable empowers individuals and teams of all sizes to develop software using any programming language. From solo entrepreneurs to Fortune 100 enterprises, millions rely on Lovable to swiftly transform raw concepts into tangible products. As we lead a transformative shift in software development, you will have a unique opportunity to revolutionize the digital landscape. With over 2 million users across more than 200 countries, Lovable is enabling innovation, automating tasks, and bringing ideas to fruition. And we are just at the beginning of this journey.Our compact, highly talented team is establishing a company that will define this generation from our base in Stockholm. We value ownership, rapid execution, and collaboration with humility. We seek individuals who are deeply passionate, deliver results quickly, and are eager to make a significant impact.Key ResponsibilitiesDeliver personalized support — diagnose and resolve complex customer issues related to design systems, connectors, authentication, and project publishing.Foster relationships with enterprise teams — serve as the trusted technical advisor for administrators, product leaders, and AI advocates utilizing Lovable for extensive user bases.Advocate for our customers — replicate issues, perform initial triage, document clear bug reports, and prioritize resolutions that quickly address customer needs.Conduct troubleshooting across the tech stack — from SSO/SAML/SCIM to REST APIs and integrations.Establish repeatability — compile solutions, identify patterns, and document insights in internal runbooks, transforming them into customer-facing resources, guidelines, and best practices.Uphold our service level agreements — respond to urgent incidents and participate in an on-call rotation to assist customers outside standard hours.Track key metrics — report on essential Product and Support operations metrics (time to first response, time to resolution, deflection, root-cause analysis).Your Qualifications3-5+ years in a customer-facing technical role (technical support, technical account management, solution engineering).Proficiency in troubleshooting complex technical issues across various platforms and systems.Strong communication skills to effectively convey technical concepts to non-technical stakeholders.Experience with API integrations and enterprise software solutions.

We are seeking an ambitious Enterprise Account Executive to join our dynamic sales team at Showpad. This role will significantly influence Showpad's growth trajectory by disseminating our success narrative to organizations globally, demonstrating the value we provide in unifying Sales and Marketing efforts.As an Account Executive, you will:Exhibit a true hunter mentality, taking a strategic and proactive approach to prospecting and pipeline development.Craft and execute tailored sales strategies based on your insights into the unique challenges faced by your prospects.Act as a trusted advisor, adeptly understanding and addressing your prospects' pain points.Articulate the value of the Showpad solution in relation to your prospects' objectives.Leverage collaboration with Business Development Representatives, Solutions Engineers, Partnerships, and Post-Sales Support to close deals effectively.Gain a deep understanding of the priorities of Senior Sales, Marketing, and Enablement teams, aligning Showpad's offerings with their needs.Successfully engage with a variety of business lines and comfortably navigate conversations at the C-level.Demonstrate strong negotiation skills while maintaining pricing discipline, defending value effectively.Transform prospects into enthusiastic Showpad advocates.

Role Overview Lumafield seeks an Enterprise Account Executive in Boston, MA to help expand relationships with enterprise clients. This role focuses on understanding client needs and matching them with solutions that support their business goals. What You Will Do Engage with enterprise customers to identify challenges and opportunities Present solutions that fit each client’s requirements Build and maintain strong, long-term relationships with key accounts Work closely with the sales team to support Lumafield’s growth

At Klaviyo, we embrace the diverse backgrounds, experiences, and perspectives that each Klaviyo (as we lovingly refer to ourselves) brings to our workplace every single day. We believe in providing everyone with an equal opportunity to succeed and value the unique experiences that extend beyond traditional job qualifications. If you feel you are a close match but not an exact fit for the role, we encourage you to apply. Curious about life at Klaviyo? Visit klaviyo.com/careers to discover how we empower creators to take charge of their own futures.Join Us as a Mid-Enterprise Account Executive at Klaviyo!Hybrid Work Requirement: Boston, MA (In-Office 3x/Week)Team: Sales – Mid-EnterpriseAt Klaviyo, we see every customer interaction as a chance to cultivate stronger relationships. This philosophy is at the core of our Sales team—and we are expanding!We are seeking a Mid-Enterprise Account Executive to join our experienced and high-achieving team that sells to some of the world's most recognized brands. This role is not merely about closing deals; it is an opportunity to influence the future of our upmarket business by introducing Klaviyo to customers who are redefining their marketing technology stack.You will take ownership of the full sales cycle—from initial contact to signed agreement—working closely with teams across Solutions, Customer Success, Product, and Engineering to deliver long-term value to our customers.You will be engaging with companies such as Marc Jacobs, Walmart’s Home Brands, TaylorMade Golf, and Citizen Watches. This is a significant responsibility—and an even greater opportunity.

Join Lovable as an Enterprise Account Executive! We are seeking a dynamic and driven individual to lead our go-to-market strategy as we expand our innovative AI-powered software creation platform to startups and enterprises globally. You will be responsible for managing the entire sales process, from initial outreach to closing deals, transforming curiosity into commitment and agreements. If you excel in generating momentum, storytelling, and navigating complex sales, we want to hear from you.Why Choose Lovable?At Lovable, we empower anyone to create software in any programming language. Our platform is utilized by millions, from solo entrepreneurs to Fortune 100 companies, to rapidly turn ideas into tangible products. As pioneers in a significant shift in software development, you have a unique chance to influence how the digital landscape evolves. With over 2 million active users across 200+ countries, we’re just beginning our journey.Our team is compact yet packed with talent, based in Stockholm, and committed to building a company that defines a generation. We value ownership, speed, and collaboration without ego. We’re looking for passionate individuals who want to make a meaningful impact.What We’re Looking ForDemonstrated success in closing mid-market or enterprise SaaS deals.Proven track record in full-cycle sales: prospecting, discovery, demonstrations, negotiation, and closing.Excellent communication skills, capable of articulating technical and product ideas into clear business advantages.Experience managing multi-stakeholder deals across product, engineering, and executive levels.A builder mindset, eager to shape go-to-market strategies in a rapidly growing organization.Curiosity and a desire to deeply understand Lovable’s product, leading with insights.Comfortable operating in fast-paced, high-growth environments where quick and precise actions are crucial.Bonus: Experience in selling AI or developer tools, or with product-led growth strategies.Your ResponsibilitiesManage end-to-end sales cycles with accuracy, from the initial contact to signed agreement.Develop strategic account plans that identify opportunities, map stakeholders, and facilitate growth.Conduct engaging demos and discovery sessions, customizing value propositions for both technical and business audiences.

Join Mixpanel as a Senior Account Executive, Enterprise, where you will play a pivotal role in driving our sales initiatives. In this position, you will cultivate relationships with key stakeholders at large enterprises, demonstrating the power of our analytics platform to transform their data into actionable insights.Your responsibilities will include developing strategic sales plans, conducting product demonstrations, and exceeding sales quotas while ensuring customer satisfaction. You will collaborate closely with cross-functional teams to align our offerings with client needs.

Role overview The Enterprise Account Development Representative at Lookout Inc. plays a key part in the sales team based in Boston, MA. This position centers on building and maintaining relationships with enterprise customers, with a focus on supporting the company's growth. The role combines finding new business opportunities with expanding and nurturing existing accounts. What you will do Engage with enterprise clients to understand their needs and present suitable solutions. Identify and pursue new business opportunities within targeted accounts. Maintain and strengthen ongoing relationships to help ensure client satisfaction. Collaborate with other sales team members to provide consistent service and support.

Become a Catalyst for Change at Axon.At Axon, our mission is to Protect Life. We are innovators focused on solving society's most pressing safety and justice challenges through our integrated ecosystem of devices and cloud-based software. We believe in collaboration and value diverse perspectives from our customers, communities, and team members. Working at Axon is dynamic, challenging, and purposeful. Here, you'll take charge and make a significant impact, continually growing while contributing to a mission that truly matters.Your RoleAs a vital leader in our Enterprise team, you will take on the Senior Account Executive role within a fast-paced

Join Matillion as an Enterprise Account Executive in Boston and be a key player in our mission to help organizations transform their data into actionable insights. You will engage with enterprise-level clients, providing them with innovative solutions that drive business value and enhance their data integration processes. Your expertise will be pivotal in expanding our market presence and establishing long-term relationships.

Role overview Redis Labs Inc. seeks an Enterprise Account Executive to join the enterprise sales team, focusing on the Boston region. The main goal is to expand the customer base and drive sales of Redis Labs' data solutions. Building strong relationships with potential clients is central to this role. What you will do Identify and engage new enterprise prospects in the Boston area Manage the entire sales cycle, from initial outreach through closing deals Collaborate with cross-functional teams to support customers and address their needs Meet or exceed established sales targets Location This position is based in the United States, with a primary focus on clients and opportunities in the Boston area.

Join AppZen, the pioneering leader in autonomous spend-to-pay software, revolutionizing finance processes through advanced artificial intelligence. Our patented technology efficiently processes data from a multitude of sources, empowering organizations to gain profound insights into enterprise spending and make informed decisions at scale. Our solutions seamlessly integrate with existing accounts payable, expense management, and card workflows, enabling real-time insights that reduce processing times and limit fraud and wasteful spending. Trusted by global enterprises, including one-third of the Fortune 500, AppZen's innovative tools are transforming manual finance practices and enhancing business agility. Discover more at www.appzen.com.We are seeking a dynamic and strategic Enterprise Account Executive (EAE) with a proven track record in selling to finance teams, specifically within the AP Automation or Spend Management sectors. This is a vital role focused on acquiring new clients and cultivating relationships within existing Fortune 1000 companies. Success in this position will be driven by effective territory management, strategic account planning, and proactive prospecting to uncover new sales opportunities while consistently meeting and surpassing sales targets.You will oversee the complete sales process—from initial pipeline development to contract signing—collaborating with finance executives, procurement leaders, and key partners to champion the adoption of AppZen’s innovative solutions.

Empower Innovation with Trusted DataAt OneTrust, our mission is to foster innovation through the ethical use of data and AI. We believe that trust in data should not hinder progress; rather, it should propel it forward. Since launching the first technology platform for responsible data use in 2016, we have been at the forefront of redefining what responsible innovation entails. The OneTrust AI-Ready Governance Platform™ seamlessly integrates regulatory intelligence, automation, and connected governance workflows, allowing businesses to harness the power of AI while ensuring robust governance to prevent data misuse at scale. Trusted by thousands of organizations globally, OneTrust is paving the way for a future where reliable data acts as a transformative catalyst for both business and society.Your RoleAs an Enterprise Account Executive, you will play a pivotal role in acquiring new clients while nurturing and expanding relationships with existing accounts.We are committed to investing in our Sales Team through demand generation, a methodology-driven sales approach, ongoing training, customer-focused roadmaps, and access to an executive team that supports closing deals. Our Account Executives enjoy significant total contract value (TCV) opportunities with uncapped commissions!Your ResponsibilitiesCollaborate cross-functionally with Business Development, Partner Channel, and Solutions Engineering to effectively land and expand key accounts.Utilize a two-sided discovery process to cultivate relationships, understand customer needs, and present valuable solutions, positioning OneTrust as a trusted advisor.Analyze competitor strategies to effectively differentiate OneTrust’s offerings in the marketplace.Engage in proactive outreach to consistently generate a sales pipeline, even while focusing on closing deals.Identify and mobilize key contributors, leaders, and champions within organizations to drive the sales strategy successfully.

Flexcompute, a pioneering technology startup, is at the forefront of ultra-fast simulation technology. Our innovative products are utilized by a diverse range of companies for designing and optimizing technology products, spanning applications from aerospace and automotive to renewable energy solutions like wind turbines and advancements in quantum computing. Our clientele includes esteemed organizations and dynamic startups across emerging sectors. Founded by leading experts in simulation technology from Stanford University and MIT, and supported by top-tier venture capital firms, we are set to transform the billion-dollar engineering simulation landscape with our rapid growth.We are currently seeking a driven Enterprise Account Executive to spearhead new business initiatives, secure new accounts, and ensure exceptional customer experiences.The ideal candidate will exhibit self-motivation, an entrepreneurial spirit, and a proven history of surpassing sales targets. If you are ready to engage in the complexities of enterprise sales and are eager to contribute to shaping the future of technology, we invite you to apply for this exciting opportunity.In this role, you will lead outbound sales initiatives, cultivate new accounts, and optimize the company's revenue streams. Key responsibilities include: Conducting comprehensive market research to pinpoint potential customers and generate new business opportunities. Prospecting and developing leads to ensure a robust sales pipeline and adequate market coverage. Acting as the primary contact to guarantee customer satisfaction. Crafting and presenting compelling sales proposals to effectively convey the company’s capabilities and unique value propositions. Formulating and implementing sales strategies aimed at achieving ambitious sales targets and revenue objectives. Negotiating contracts and agreements with clients. Maintaining precise records of customer interactions and sales activities within a CRM system. Fostering long-term relationships with customers to enhance repeat business potential. Attending industry conferences and events to network and generate leads. Providing valuable feedback on marketing materials and campaigns to align with sales strategies and customer needs. Advocating for customer requirements within the company to inform product development insights.