companyLyra Technology Group logo

Senior Support Analyst - Centered IT

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Senior

Qualifications

The ideal candidate will possess:Proven experience in IT support and analysis, with a strong understanding of IT systems and processes. Excellent problem-solving skills and the ability to work under pressure. Strong communication skills for effective collaboration with internal teams and external clients. Experience with data analysis tools and methodologies. Relevant IT certifications (e.g., ITIL, CompTIA) are a plus.

About the job

Lyra Technology Group operates as part of Evergreen Services Group, investing in technology service businesses. While each portfolio company maintains its own culture and leadership, Lyra provides support and resources to encourage sustainable growth and long-term partnerships.

Role overview

The Senior Support Analyst will become part of the IT team in Canberra. This role focuses on delivering advanced technical support and helping maintain reliable technology operations for the business.

Key responsibilities

  • Provide expert-level technical support to address complex IT issues
  • Contribute to the stability and ongoing improvement of technology systems
  • Support the business by ensuring technology operations run smoothly

Location

This position is based in Canberra.

About Lyra Technology Group

Lyra Technology Group is a leading private equity-backed holding company that invests in innovative technology service businesses. Our model allows each company to operate independently while benefiting from our collective expertise and resources. We are dedicated to fostering environments that promote growth, retaining talented teams, and enhancing operational success.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.