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Senior Strategic Account Manager, Exchange Operations

nexxenNew York
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Ideal candidates will possess a strong background in account management, with a proven track record of successfully managing client relationships in a fast-paced environment. A minimum of 5 years of experience in a similar role is preferred, along with excellent communication and interpersonal skills. A strategic mindset, coupled with the ability to analyze data and derive actionable insights, is essential. A Bachelor's degree in Business, Marketing, or a related field is required. Experience in the exchange or trading industry is a plus.

About the job

The Senior Strategic Account Manager, Exchange Operations at nexxen manages key client relationships and leads initiatives to improve service delivery. This position addresses both daily client needs and long-term partnership goals to help drive company growth.

What you will do

  • Manage important accounts, making sure client requirements are understood and met
  • Collaborate with internal teams to develop solutions tailored to each client
  • Review and interpret performance data to identify trends and suggest operational improvements
  • Find opportunities to enhance processes and deliver additional value for clients

Collaboration and impact

This role works with colleagues across different departments to achieve results and raise client satisfaction. Success in this position relies on a strategic approach and proactive communication, supporting both client outcomes and internal operations.

About nexxen

nexxen is an innovative leader in exchange operations, dedicated to providing cutting-edge solutions and exceptional service to our clients. Our team is comprised of talented professionals who are passionate about driving success and creating value. Join us and be a part of a forward-thinking organization that values collaboration, creativity, and excellence.

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